Emburse Chrome River Expense Pricing Plan & Cost Guide

Emburse Chrome River Expense

Let Business Flow

4.44/5 (145 reviews)

Emburse Chrome River Expense Pricing

Pricing model: Subscription

Chrome River offers a range of pricing models based on estimated usage.

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Emburse Chrome River Expense Pricing Reviews

Pros
  • Very flexible from an administrative perspective - we can set routing rules to be as simple or complex as we wish. Automated approval routing is the best.Karen K.Read the full review
  • I am using Chrome River for expense audit and it is very simple to use. There are some useful features like currency conversion, duplicate receipt checking will help to audit smoothly.Rakesh P.Read the full review
  • Fantastic customer service with a quality product that allows a lot of flexibility regarding expense reporting.Verified ReviewerRead the full review
Cons
  • The errors that get thrown when a business condition is not met sometimes seem a little unpolished. For example, if it warns you to include a note, and you include a note, the warning doesn't go away.Rob G.Read the full review
  • We continually have issues and have to fight to get our reimbursements despite going through all the correct steps and getting pre-approvals. The system is confusing and constantly makes you resubmit.Verified ReviewerRead the full review
  • As a user, it is a bit difficult to make changes to an expense item as you are required to drill into the item and change the item type, and any related information.Randi P.Read the full review
96%
recommended this to a friend or a colleague

4 reviewers had the following to say about Emburse Chrome River Expense's pricing:

Accounting M.

Disapppointed

Reviewed 2015-10-15
Review Source: Capterra

Pros: flexible design, easy to use, great reporting capabilities, reasonably priced Cons: unreliable, full of bugs, every release breaks the app in a new way, slow and poor support

Rating breakdown

Ease of use
Customer support

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Hasnain M.

Suffices for basic needs but tedious processes and time consuming

Reviewed 2017-01-05
Review Source: Capterra

Overall, for the price, it is not too bad. Good amount of user-friendly features that are enough for uploading the basics of expenses but sometimes some features are extremely painful. For example, having to attach 1 receipt at a time for each expense you make and annotating it drives me nuts. I wish they had an app that just took pics one by one and straight uploaded it into appropriate categories with numbers. Overall again not too bad but for the price you pay as compared to some of the higher end enterprise expense mgmt systems

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Danielle B.

Happy Chrome River Admin

Used daily for 1-2 years
Reviewed 2020-09-02
Review Source: Capterra

Pros
I love how user friendly the software is for my colleagues that need to enter expenses. On the admin side, I love that I can pull information and analytics easily. Since everything is automated I can focus my time on projects and cost saving initiatives rather than be buried in paperwork.

Cons
I do not have any complaints. Chrome River is constantly updating and giving more power to admins. I can make a lot of changes on my own, and create custom reports.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jennifer C.

Easy to use

Used weekly for 2+ years
Reviewed 2019-03-25
Review Source: Capterra

The front end users now have more control over their submissions and can track them along the way until they are paid without having to inquire with finance separately. Also it ensures that the appropriate person has seen and approved an expense reducing the amount of cost transfers.

Pros
Fairly easy to use and the visual flyouts for expense types.

Cons
The error messages often do not appear until you try and submit, it would be helpful if they popped up while in the field that is an issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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