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Collections MAX vs ACE Comparison

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Overview

Collections MAX is Windows based debt collection software. Our suite of programs installs on your computers. We offer a free...

ACE is an open-platform, web-based debt recovery platform for first- or third-party collection efforts offering tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

179.95

/user

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

975

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

4

5

4

3

2

1

3

0

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

140

5

4

3

2

1

90

38

9

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Not enoughreviews yet

Pros

I have been in the industry for 30+ years and am impressed with the simplicity of this product. With a few keystrokes and a click of a button, payment is secured and an account resolved.
We have been very happy with this company and the services provided. They have great customer service, and it is simple to use.
Secure, stable, feature rich collection software with excellent support and reasonable pricing.

Cons

Not enoughreviews yet

Cons

I have made some foolish mistakes and they do not judge. The support is always trying to improve so that they can get to all companies with problems.
Lack of examples that you can learn from and training on their analytics reporting tool.
For instance, build a query the wrong way hooking multiple tables together can be a guessing game at times because the query will timeout or break.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features26
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Dialer
  • Automated Notices
  • Automated Scheduling
  • Borrower Management
  • Business Process Automation
  • Call Recording
  • Callback Scheduling
  • Client Management
  • Collection Agencies
  • Commission Management
  • Compliance Management
  • Contact Management
  • Credit Card Processing
  • Credit Reporting
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Templates
  • Historical Reporting
  • In-House Collections
  • Invoice Management
  • Monitoring
  • Multi-Channel Communication
  • Multiple Payment Options
  • Multiple User Accounts
  • Partial Payments
  • Payment Collection
  • Payment Plans
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • Search/Filter
  • Self Service Portal
  • Template Management
  • Third-Party Integrations
  • Transaction Management
  • User Management
  • Workflow Management
  • Total features47
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Dialer
  • Automated Notices
  • Automated Scheduling
  • Borrower Management
  • Business Process Automation
  • Call Recording
  • Callback Scheduling
  • Client Management
  • Collection Agencies
  • Commission Management
  • Compliance Management
  • Contact Management
  • Credit Card Processing
  • Credit Reporting
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Templates
  • Historical Reporting
  • In-House Collections
  • Invoice Management
  • Monitoring
  • Multi-Channel Communication
  • Multiple Payment Options
  • Multiple User Accounts
  • Partial Payments
  • Payment Collection
  • Payment Plans
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • Search/Filter
  • Self Service Portal
  • Template Management
  • Third-Party Integrations
  • Transaction Management
  • User Management
  • Workflow Management

Integrations

  • Total integrations1
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations5
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

KK
AvatarImg

Kendall K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ACE logo

ACE

WebAR Rocks

Reviewed 9 years ago

Best collections software I have ever used. I have been doing collections for 11 years. WebAR has cut my work by 2/3rds I collect more and get larger commissions for 1/3rd of the work.

Pros

No pros were added to this review

Cons

No cons were added to this review

CT
AvatarImg

CHRISTOPHER T.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ACE logo

ACE

Webar collections software is easy to use and feature rich

Reviewed 9 years ago

Webar collections software has lots of options and is easy to use. The support team is always looking for new options to add that will enable the user to have all of the information they might need to support the collections process.

Pros

No pros were added to this review

Cons

No cons were added to this review

TW
AvatarImg

TJ W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ACE logo

ACE

Best Debt Collection Software EVER.

Reviewed 9 years ago

WebAR is the Best Debt Collection Software I have ever used. I have been in the collections industry for 9 years. Hands down the best.

Pros

No pros were added to this review

Cons

No cons were added to this review

DB
AvatarImg

Douglas B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ACE logo

ACE

Great product. Works as advertised.

Reviewed 9 years ago

A bit of a learning curve for collectors not familiar with debit/credit concepts. Overall ease of use however has allowed to dramatically increase our collections.

Pros

No pros were added to this review

Cons

No cons were added to this review

DM
AvatarImg

David M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ACE logo

ACE

The complete package

Reviewed 9 years ago

We are going into our 4th year with WebAR, which has proven to be a complete solution for our company. Payment processing, letters, credit reporting, and dialing are fully integrated, leaving us to focus on collections and sales. We have enjoyed responsive customer service and regular enhancements to software.

Pros

No pros were added to this review

Cons

No cons were added to this review

JR
AvatarImg

Jim R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ACE logo

ACE

Best among the rest

Reviewed 9 years ago

When selecting a collections/AR software, we were looking for something modern, simple, in the cloud, and easily customizable. This was the only software of many that we have reviewed that met all of these criteria. It is working for us, and we have been able to customize it to our own uniques processes.

Pros

No pros were added to this review

Cons

No cons were added to this review

NS
AvatarImg

Nick S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ACE logo

ACE

Fantastic Product for Debt Collections

Reviewed 9 years ago

We've been using WebAR for just over a year now, and in all that time, I've never once thought about making a change. The thing I love about WebAR is how versatile and adaptive it is. If I want it to do something, I can make it do exactly that. WebAR's structure and ability to specifically tailor how the accounts behave at any given time make it stand out for me. Recently we made a big change to how our accounts were handled by our collectors, and WebAR never missed a beat. I changed a few settings, set up a new job to run every day, and it worked perfectly. I wouldn't hesitate to recomment WebAR. It's just an amazingly useful piece of software for managing your collections accounts.

Pros

No pros were added to this review

Cons

No cons were added to this review