Comtravo Features

Comtravo

Business travel management software for SMBs

4.5/5 (20 reviews)

Competitor Feature Comparison

API
Account Reconciliation
Accounting Integration
Activity Tracking
Alerts/Notifications
Approval Process Control
Approval Workflow
Billing & Invoicing
Booking Management
Budget Control
Categorization/Grouping
Compliance Management
Credit Card Management
Customizable Fields
Dashboard
Dashboard Creation
Data Import/Export
ERP
Electronic Payments
Expense Claims
Expense Tracking
Fraud Detection
Invoice Management
Invoice Processing
Mobile Access
Mobile Receipt Upload
Multi-Currency
Online Booking
Policy Management
QuickBooks Integration
Real Time Analytics
Real Time Notifications
Real Time Reporting
Receipt Management
Reimbursement Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Restriction Management
Single Sign On
Spend Analysis
Spend Control
Third Party Integrations
Time & Expense Tracking
Travel Management
User Management
Workflow Management
Learn moreCompare App
API
Account Reconciliation
Accounting Integration
Activity Tracking
Alerts/Notifications
Approval Process Control
Approval Workflow
Billing & Invoicing
Booking Management
Budget Control
Categorization/Grouping
Compliance Management
Credit Card Management
Customizable Fields
Dashboard
Dashboard Creation
Data Import/Export
ERP
Electronic Payments
Expense Claims
Expense Tracking
Fraud Detection
Invoice Management
Invoice Processing
Mobile Access
Mobile Receipt Upload
Multi-Currency
Online Booking
Policy Management
QuickBooks Integration
Real Time Analytics
Real Time Notifications
Real Time Reporting
Receipt Management
Reimbursement Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Restriction Management
Single Sign On
Spend Analysis
Spend Control
Third Party Integrations
Time & Expense Tracking
Travel Management
User Management
Workflow Management
Visit WebsiteCompare App
API
Account Reconciliation
Accounting Integration
Activity Tracking
Alerts/Notifications
Approval Process Control
Approval Workflow
Billing & Invoicing
Booking Management
Budget Control
Categorization/Grouping
Compliance Management
Credit Card Management
Customizable Fields
Dashboard
Dashboard Creation
Data Import/Export
ERP
Electronic Payments
Expense Claims
Expense Tracking
Fraud Detection
Invoice Management
Invoice Processing
Mobile Access
Mobile Receipt Upload
Multi-Currency
Online Booking
Policy Management
QuickBooks Integration
Real Time Analytics
Real Time Notifications
Real Time Reporting
Receipt Management
Reimbursement Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Restriction Management
Single Sign On
Spend Analysis
Spend Control
Third Party Integrations
Time & Expense Tracking
Travel Management
User Management
Workflow Management
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Comtravo Feature Reviews

17 reviewers had the following to say about Comtravo's features:

Rohit L.

Agile software with human touch

2018-09-04

Pros

Ease of management, Simple user interface, Flexibility to be in control of things and manage changes on the go, ~24hrs availability

Cons

More customized and localized options can be offered

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Dear Rohit,
Thank you for your comment! We're currently working on more customization and localized options. We hope you'll like it. Thanks again for your review!

Read more
Anonymous
(Consumer Services company, 1001-5000 employees)

Definitely made life easier, but a lot of competitions out there

2018-09-07

Comtravo definitely makes my life easier when it comes to booking hotels and flights for my business trips, and the ease of organizing all invoices in a single place made it more credible and quicker for my company to approve the expenses.

Pros

I really like how easy it was for me to just email Comtravo all my criteria and they do the job for me saving me a lot of time searching for the best hotel / flight options.

Cons

Sometimes I will find a cheaper option myself just by googling and makes me feel like I've been ripped off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Hello, Thank you for your review! We're happy to hear that we make your life easier! We do understand the frustration of not finding the best prices, and our team is working on ensuring the best offers at all times.

Read more
Dennis W.

Best travel agency for business travels

2020-02-11

Pros

I hate comparing all the different offers manually, and then the usual cak and forth between accounting and me to do the paperwork afterwards.

Cons

Nothing I can really think of. Never had any issues while using the service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Dear Dennis, Thank you so much for your feedback! We're happy that you enjoy our services!

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Ido K.

Makes business travels easy

2018-09-06

Very convenient

Pros

Great customer service, takes care of my free text requests in no time at any time.

Cons

would be better to have a direct interface and not doing that via mail and confirmations

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Dear Ido,
Thank you for your review. We appreciate the time you took to review our product!
Thanks and have a good day!

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Friederike K.

Easy travel booking

2018-09-04

Also, it is very comfortable to get one collected invoice at the end of the month that includes all types of travel bookings (flights, train rides, hotels, rental cars).

Pros

Comtravo offers an easy way of booking business travels.

Cons

If you get an offer with more than two options the overview gets a bit too long, so that you always have to scroll if you want to compare offer #1 with #3 or #4.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Dear Friederike,
Thank you for your review! We're happy to hear that you enjoy our services.
We'll look into the issue you mentioned. If you have any other comments for us, please share your feedback with us at feedback@comtravo.com.
Thanks again for taking the time to review us!

Read more
Anonymous
(Consumer Services company, 1001-5000 employees)

Use Comtravo for business trip planning

2018-09-04

Pros

I can request travel options by just sending an email with rough details of my trip, get those options by email and select what I prefer in a couple of clicks, since my payment data, passport details etc. are saved already.

Cons

Don't have any particular grudges with it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Thank you for your comment! We love seeing happy customers.

Read more
Tatu L.

Comtravo for BSAA Finland

2018-09-07

We are spending A LOT less time on planning flights and making sure everyone has a reservation - both for travel and accommodations.

Pros

The ease of use from sending the request to booking and going forward with confirming the reservation

Cons

Sometimes the flights / bookings we need to do are not easy to find and to make sure that the correct flight will be suggested, it might require work to spell out the correct flight and departure times Very minor inconvenience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Dear Tatu,
Thank you for your comments! We're happy to hear that you save a lot of time using our service. As for the user experience, we'll take your comment into account for further developments.

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Magdalena P.

It made my life so much easier. With only 1 email all is done. No more comparing offers etc.

2018-07-11

Pros

The human touch of it. The fact that it is not intangible. Customer support is amazing and always on point.

Cons

It would be great if my personal travel preferences could be learned by the software in a different way. An integration with other travel or even social media platforms could maybe be helpful for that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

Comtravo is about ease in booking

2018-09-04

Pros

Rather using a simple email / chat based interface.

Cons

The chat based interface can sometimes be limitting.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Hello,
Thank you for your comments!
We're happy to hear that you enjoy how easy it is to book with our services. As for your suggestions, we'll forward them to the respective department. Thanks again for taking the time to review us.

Read more
Anonymous
A verified reviewer

Frictionless convenience for all things related to travel.

2018-07-11

It frees up significant time both from our back office as well as managers.

Pros

Outstanding support, very strong / fast development of the product, new platform for travel managers in-house

Cons

Only for business customers, I would like to use it privately. This means I need to jump through hoops to make this possible,.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Thank you for your kind review! We enjoy making our customers happy!

Read more
Marcello A.

Awesome Product, great Service

2020-02-12

Pros

User Experience, Service, Fast Booking Process, Design

Cons

some minor bugs, especially in the early days,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Dear Marcello, Thank you for your comments. We're happy to hear that you enjoy our services.
We may have had some minor bugs in the past, but if you notice something now, feel free to share it with us at feedback@comtravo.com.
Thank you!

Read more
Florian T.

Amazing tool - it helps to save money and time!

2018-07-16

Pros

Its ease of use. Booking business travel used to be a hussle! now its just a chat away. I can highly recommend.

Cons

That I haven´t found it earlier!!! The time wasted manually booking travels has been horrible an just a waste.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Florian, we really appreciate your kind review! Thank you!

Read more
Marcel M.

Flexibel, Easy, Fast

2018-09-07

Pros

Answer also when i ask them again things are very quick and precise and it is just as easy as it could be.

Cons

Better would it be per journey an overview page where i can select what i want and click one time book this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Thank you for your review, Marcel! We'll take your suggestion into consideration to further improve our services.

Read more
Anonymous
(Entertainment company, 51-200 employees)

Not very helpful

2018-09-06

Really useless and extra work for myself but apparently it makes things easier in administration...

Pros

Apparently it makes it easier for our Finance administrators and office manager

Cons

Where to start - if you have a booking service you expect it to do the work FOR you but in most cases I still have to find a hotel that I like on booking.com and have to tell Comtravo which one to book. Sometimes Comtravo does not even get the booking.com rate. Sometimes Comtravo forgets to apply the corporate rate. Comtravo is not able to guarantee a rate - very often teh rate quoted has to be booked there and then but if you wait a few hours or even a day because you have to confirm other elements of your trip or have to coordinate with other people the rate is gone. Comtravo is not able to save your special requests - even if they are always the same and completely standard (like having a "quiet room").

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Thank you for your review. We're sorry to hear that you had a bad experience with our product, but we appreciate you bringing this issue to our attention. If you have any further comments, please email us at: feedback@comtravo.com.

Read more
Takashi S.

good concept, easy to use, but price not optimal

2018-09-07

Pros

easy access, friendly staffs, intuitive to use

Cons

you find much better prices and deals on booking.com, kayak, etc - so prices are not reliable through your agents

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Dear Takashi,
Thank you for your comment!
We always try to offer the best prices to our customers. If this wasn't the case for your booking, we apologize for that. We do, however, hope that you enjoyed your travel experience with us and our service nonetheless. If you have any further feedback, please feel free to contact us at feedback@comtravo.com.

Read more
Alex S.

Travel-Booking

2018-09-11

I booked several flights/hotels on that platform and was very happy so far.

Pros

Very simple and easy to use.

Cons

All good. I used that company quite often in past and the only thing i dont like is that you have sometimes to contact them via email to approve the booking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Thank you for your feedback. We've added several new features and booking channels to our services in the past couple of years. We hope you enjoy them. You can always send us your feedback at feedback@comtravo.com

Read more
Anonymous
A verified reviewer

The easiest way to organize the business traveling

2018-07-27

Pros

The booking process is super easy and if there are any problems, the support is very fast and friendly.

Cons

Currently, almost all features are great, so I have nothing to complain about. Once there were short server problems but that was fixed quickly by the tech team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No

Response from Comtravo


Thank you for your great comment! We're happy to hear you enjoy our services!

Read more