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SAP Concur vs ERP Cloud Comparison

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Overview

Category Leaders

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

Streamline, simplify, and automate your financial management on the Salesforece platform. Our customer centric ERP Cloud software gives you a flexible general ledger, automated billing processes, and brilliant intelligence all in one place.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

150

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

2K

5

4

3

2

1

1K

749

209

49

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.2

55

5

4

3

2

1

22

26

5

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

I love the ability to review and approved remotely. I appreciate the emailing of receipts and then being able to easily select them for each expense.
It is one of the easy to use software and super user friendly. I would recommend this software to anyone trying to have time and money on Travel and expense management.
I like the ease of filling out each section without assistance. The best part is changing currency rates without having to do the math yourself.

Pros

It's very easy to learn - with clean interface and powerful tools, you can quickly start utilizing FinancialForce in just a couple of days.
Web-based, integrated with Salesforce, easy to set up, easy to configure, easy to maintain, always up to date, great support.
A great upgrade from what our company was initially using - easy and straight forward.

Cons

My app often freezes out and says "analyzing" for days. I worry my receipt image will be lost.
When you do have to enter information, it is PAINFUL. The interface looks old and messy, and adding images and receipts is a unnecessarily difficult process due to bad thumbnails and image viewing.
I find it a bit confusing to use. Maybe it's because the way it is configured in my company, but it is too much information in one visual that you might get lost when selecting the proper option.

Cons

Very frankly, I hate this tool and very much regret being part of the team that selected it.
The Project Task Gantt view is the fibrillating heart of the tool and is so annoying I find it hard to get the words out.
This product is so infuriating to work with for any length of time. I use this as both Project Manager and a user.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features77
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Booking Management
  • Budget Management
  • CRM
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Corporate Card
  • Credit Card Management
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Duplicate Payment Alert
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • For Medical Purposes
  • For Small Businesses
  • Fraud Detection
  • Gantt/Timeline View
  • General Ledger
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Projects
  • Online Booking
  • Payment Reconciliation
  • Percent-Complete Tracking
  • Performance Metrics
  • Policy Management
  • Project Management
  • Project Planning/Scheduling
  • Projections
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Alerts
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Restriction Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Task Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Travel Management
  • Vendor Management
  • Workflow Management
  • Total features18
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Booking Management
  • Budget Management
  • CRM
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Corporate Card
  • Credit Card Management
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Duplicate Payment Alert
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • For Medical Purposes
  • For Small Businesses
  • Fraud Detection
  • Gantt/Timeline View
  • General Ledger
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Projects
  • Online Booking
  • Payment Reconciliation
  • Percent-Complete Tracking
  • Performance Metrics
  • Policy Management
  • Project Management
  • Project Planning/Scheduling
  • Projections
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Alerts
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Restriction Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Task Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Travel Management
  • Vendor Management
  • Workflow Management

Integrations

  • Total integrations98
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • Plaid
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations10
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • Plaid
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

Alternatives

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User reviews that mention these apps

JW
AvatarImg

John W.

51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Great Software

Reviewed 7 years ago

I highly ecommend this product

Pros

Very easy and straightforward to use Accessible from anywhere thanks to cloud features Compatibility with ERP systems Good price

Cons

Not familiar with any other systems so I can't really identify any cons related to this software.

BP
AvatarImg

Binu P.

Automotive, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

SAP Concur

Reviewed 2 years ago
Pros

Running journal report is very good and report that post entry on to SAP (ERP) is also simple

Cons

month end pending item list needs but of manual work to produce the accrual

vM
AvatarImg

victor M.

Renewables & Environment, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

comments and and simple experience

Reviewed 2 years ago

The system works very well when it comes to billing. expenses, to functional aspects is SAP's forte

Pros

This software has a very good reputation, I have noticed that some job searches require you to know how to work with it, I would like to experience it more, I know that except for some details, it is very good

Cons

As I have detailed previously, a small delay in updates, perhaps as an ERP, should offer sales forecasts in relation to inventory

AvatarImg
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Patrick R.

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SAP Concur logo

SAP Concur

good tool to manage expense report

Reviewed 6 years ago

avoid loosing receipts

Pros

simple to use and also allow easy interface with a current account payable ERP software. Good recording of expense policies

Cons

no easy way to pre populate expenses from receipt pictures, Other software allow a receipt picture to populate the expense

NR
AvatarImg

Nicholas R.

Renewables & Environment, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SAP Concur logo

SAP Concur

Functionality, Without the Glitz

Reviewed a year ago

All-in-all the software does what it is supposed to, and it does it well. SAP Concur is not as glamorous as some of the new age expense offerings currently available.

Pros

SAP Concur is a robust expensing software. It has all the functionality you would expect but, from a UX perspective, feels like a legacy ERP platform. In this way, the platform feels dated.

Cons

As explained, the platform feels a bit dated, like a legacy ERP platform. Each experience on Concur is like a trip back in time.

BB
AvatarImg

Brandon B.

Package/Freight Delivery, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Concur is easy

Reviewed 2 years ago

It was easy for me as a user, and it was easy for the business since we used SAP for our ERP.

Pros

The best thing was all expenses were automatically tracked and organized. So it was easy to create the monthly expense report.

Cons

There is a lot of functionality I didn't use. I didn't use it mainly because I didn't need it to do my job.

AvatarImg

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

SAP Concur: Best tool to manage Reimbursements

Reviewed 2 years ago

SAP Concur is a one stop solution for all the expense and travel related management. Highly recommended for Big enterprises.

Pros

SAP Concur is an easy to use and feature loaded tool. Following are the best features of SAP Concur: - Easy travel management - Quick and easy expense management - Budgeting - Audit Trail - Multi-level authorization

Cons

Although SAP Concur is great software but pricing is high for small and medium enterprises. Also, it is little cumbersome to integrate SAP Concur with our ERP tools.

MW
AvatarImg

Marily W.

Computer Software, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP Concur logo

SAP Concur

SAP Concur Daily User

Reviewed 8 months ago
Pros

I am able to detect errors on invoices by matching payments via 2 & 3 way matching tools.

Cons

Mobile application lack some features available on cloud apps.

VJ
AvatarImg

Victor James L.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP Concur logo

SAP Concur

My Overall Overview of SAP Concur

Reviewed a month ago
Pros

SAP Concur automates repetitive accounting processes which enables me to save time. Matching POS, receivables and invoices detects errors rapidly.

Cons

Mobile application lack some capabilities available on cloud-based application.

MM
AvatarImg

Mrima M.

Hospitality, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Invoicing and Payments Automation Tool

Reviewed 2 months ago

2- & 3- way POS, receivables and invoices matching eradicate errors hence reducing loses.

Pros

SAP Concur is used in few selected departments in my organization, my business unit being the main. I like that it offers iOS and Android mobile apps which makes it easy to carry out accounting tasks on the go.

Cons

However, the mobile app has limited features compared to cloud-based.

AvatarImg

Verified reviewer

Broadcast Media, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP Concur logo

SAP Concur

SAP Concur is a reliable online accounting software

Reviewed 2 years ago

Easily detects discrepancies on invoices by capturing data through OCR.

Pros

SAP Concur improves visibility on company funds by enhancing regulatory compliance on expenses.

Cons

Mobile app do not have all the features available on cloud system.

LA
AvatarImg

Lara A.

Electrical/Electronic Manufacturing, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Accounting perspective on Concur

Reviewed 4 years ago

Concur is directly integrated with our ERP system and posts the travel expenses in a more automated manner. It provides many options on viewing the expenses and allows you to download reports into excel.

Pros

The ability to have admin rights to view all employee expense reports in the company is very beneficial from an accounting perspective. I'm easily able to search by employee name, report name, submit date, etc.

Cons

A helpful feature would be the ability to see what general ledger account each concur expense type is mapped to. Currently we have to reach out to our IT department in order to find out this information. This would also help department managers identify if expenses are getting booked to the correct accounts which would better help them track their actual spend versus the budget.

AH
AvatarImg

Aaron H.

Consumer Goods, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Love Concur as an End User

Reviewed 2 months ago

I think concur does a very good job for our organization! There are a few minor headaches with the software, but all in all, it has been a great product to manage our company cards and provide the proper checks and balances needed in our organization!

Pros

Concur makes it very simple to fill out expense reports, upload receipts even by sending them straight to an integrated email. I love the simplicity of filling out reports as a user!

Cons

Concur was slightly difficult to map at the account level within our ERP. It took a lot of manual work to get implemented and accurate. Post implementation, everything has been smooth, but was a slight headache when implementing it!

GP
AvatarImg

Gaurav P.

Computer Software, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Big relief from SAP T&E

Reviewed 5 years ago

Very good.. part of SAp offerings. Easy to convince the customers.. cost savings

Pros

Cloud based, receipts are stored in cloud, lesser infra requirement, pre built mobile app, no worries on upgrade etc

Cons

Nothing.. the software has Improved various releases in the past.. and good that it was acquired by SAP.,

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Fridah D.

Graphic Design, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP Concur logo

SAP Concur

AP and AR Automation Software

Reviewed a year ago

Accounts payable and receivable automation saves time which improve business performance.

Pros

SAP Concur automates over 80% of daily accounting tasks from billing, invoicing, AP, GL and AR.

Cons

SAP Concur has mobile apps although it lacks some features available on cloud services.

KC
AvatarImg

Kelsey C.

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP Concur logo

SAP Concur

Why SAP Concur

Reviewed a year ago

Travel and expense management.

Pros

I like how SAP Concur speed up the process of accounting by automating major repetitive accounting tasks such as AP and AR.

Cons

Mobile application on my Android system doesn’t have all accounting tools available on cloud apps.

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Brian L.

Sporting Goods, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SAP Concur logo

SAP Concur

Concur makes the expense process easier but some features are difficult to use and unreliable.

Reviewed 6 years ago

Being able to expense remotely and from the cloud is beneficial.

Pros

- Automatically pulls expenses from my company credit card - Booking travel is easy as it keeps all my information stored including TSA Pre Check Info. - The iOS app is easy to use, and more reliable lately.

Cons

- When selecting multiple expenses if you happen to click off a radio button all expenses are unselected. - Expensing hotel stays require a lot of information, and changes to be made. - No way to search for specific expense reports. - Software has had no major feature improvements in 4+ years.

UL
AvatarImg

Uri L.

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Concur app is a user-friendly utility tool for employees on the go

Reviewed 7 years ago

Managing expenses and trips on the go, cloud service, light app

Pros

The app is light and quick to load. It is simple and friendly to use, it covers my trips, mileage, company expenses. It does what it is supposed to do.

Cons

None really, sometimes the number of clicks in a process might have been reduced but overall great functionality.

KS
AvatarImg

Kristin S.

Financial Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP Concur logo

SAP Concur

SAP Concur Review

Reviewed a year ago

It automates over 80% of daily accounting tasks such as AP, GL and AR.

Pros

I use SAP Concur on a daily basis to carry out repetitive accounting tasks such as billing and invoice without involving manual processes.

Cons

Even though SAP Concur had mobile apps, it lack some features available on cloud-based solutions.

AvatarImg

Verified reviewer

Banking, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SAP Concur logo

SAP Concur

A good tool for Time/Expense, with flaws...

Reviewed 6 years ago
Pros

The tool really does a great job of expansively supporting time/expenses at a firm

Cons

The tool usually runs in the cloud, so data extraction for self-reporting can be difficult.

NO
AvatarImg

Nelly O.

Real Estate, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP Concur logo

SAP Concur

SAP Concur in Real Estate

Reviewed a month ago
Pros

SAP Concur’s 2 and 3 way matching tools enables me to rapidly detect discrepancies when paying vendors thus reducing financial losses.

Cons

SAP has the most bug-free tools - Mobile application anyways lack some features available on cloud apps.

AvatarImg
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Samuel O.

Financial Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP Concur logo

SAP Concur

What’s SAP Concur?

Reviewed 2 years ago

Automating accounts payable and receivable. Financial reporting and invoicing.

Pros

It is a robust AP automation platform that reduce manual accounting processes.

Cons

Mobile application is overwhelming to use due to lack of tutorials and some capabilities available on cloud apps.

SW
AvatarImg

Samuel W.

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

SAP Concur Insight

Reviewed a year ago

Billing and invoicing get simplified by SAP Concur.

Pros

SAP Concur reduce financial errors by automating accounting tasks such as AP and AR processes.

Cons

Even though mobile application on my Android phone does not produce all features, cloud apps works perfectly lit.

LK
AvatarImg

Lindsey K.

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

SAP Concur logo

SAP Concur

Hyped up product with a great sales team and below average performance

Reviewed 7 years ago
Pros

I like that it's cloud-based and includes Expensify.

Cons

1) Extremely poor customer service. It's not their fault, but the customer service teams are outsourced and unqualified to do much more than read from a script. 2) The software lacks an intuitive interface. Requires a lot of manual effort, from receipt matching (which is supposed to be automatic but fails more often than not to match to the proper transaction), to viewing the receipt in a little tiny window. The transaction type, which the system should learn, fails to port properly about 50% of the time, which means I have to manually change it. All in all, requires A LOT of manual effort for a system that was promised to increase efficiency and make our lives easier.

AO
AvatarImg

Andrew O.

Information Technology and Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

SAP - awesome product if you invest in the rollout and setup before implementation

Reviewed 2 years ago

Having never used a full ERP system before, the parts I used worked very well and I was impressed with the solution. I used this with a large international company, but not sure how well it would suit smaller companies due to cost of implementation

Pros

Easy to access and web basedFull ERM system, allow lots of entry point for data to be analysed laterExpenses easy to manage with mobile appProject management and accounting tools

Cons

Accounting side looks complex and scary, but is expectedMove input responsibility to all stakeholders, middle and senior management, which is good and bad. The people with info is putting information in, but extra time is taking up for high earning, but reduces need for junior admin

LN
AvatarImg

Linda N.

Telecommunications, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ERP Cloud logo

ERP Cloud

Restrictions on Access

Reviewed 6 years ago
Pros

Easy to use Ability to import and export data Easy to Customize

Cons

Dashboard creations are limited Must purchase additional licenses for those who only need view only access Would like to be able to link to SAP