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SAP Concur vs Plex Smart Manufacturing Platform Comparison

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Overview

Category Leaders

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

Plex Systems, Inc.® delivers the first smart manufacturing platform that empowers innovators to make awesome products.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

3000

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

2K

5

4

3

2

1

1K

734

205

47

43

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.2

11

5

4

3

2

1

6

3

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

I love the ability to review and approved remotely. I appreciate the emailing of receipts and then being able to easily select them for each expense.
It is one of the easy to use software and super user friendly. I would recommend this software to anyone trying to have time and money on Travel and expense management.
I like the ease of filling out each section without assistance. The best part is changing currency rates without having to do the math yourself.

Pros

Very user friendly, cloud based so you can access and work from anywhere, the dashboard is great and an awesome tool to have.
The ability to track everything to do with employees and manufacturing is great. Everything in one ERP system.
The Plex cloud-based ERP software is pretty quick and responsive. Also the accounting module has a lot of functionality.

Cons

My app often freezes out and says "analyzing" for days. I worry my receipt image will be lost.
When you do have to enter information, it is PAINFUL. The interface looks old and messy, and adding images and receipts is a unnecessarily difficult process due to bad thumbnails and image viewing.
I find it a bit confusing to use. Maybe it's because the way it is configured in my company, but it is too much information in one visual that you might get lost when selecting the proper option.

Cons

We experienced many technical problems (labels not working, drop ship module not allowing decimals, accounting jobs not being available for all entries, ect).
Plex has nearly destroyed our company and that is not an exaggeration.
Part of it I could chalk up to a poor implementation via consultant company and not having the competency on the inside to know what to ask for.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features77
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • BOM Creation
  • Bank Reconciliation
  • Billing & Invoicing
  • Bills of Material
  • Booking Management
  • CRM
  • Capacity Planning
  • Cash Management
  • Categorization/Grouping
  • Change Management
  • Check Writing
  • Complaint Management
  • Compliance Management
  • Corporate Card
  • Corrective and Preventive Actions (CAPA)
  • Credit Card Management
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Defect Tracking
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Enterprise Asset Management
  • Equipment Management
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • Food Traceability
  • For Medical Purposes
  • For Metal Fabrication
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • ISO Standards Management
  • Integrated Business Operations
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Item Management
  • MES
  • Maintenance Management
  • Material Requirements Planning
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Order Management
  • PO Reconciliation
  • Performance Metrics
  • Policy Management
  • Predictive Analytics
  • Production Management
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Quality Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Alerts
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Restriction Management
  • Risk Management
  • Safety Management
  • Scheduling
  • Shipping Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Traceability
  • Training Management
  • Travel Management
  • Vendor Management
  • Warehouse Management
  • Workflow Management
  • Total features58
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • BOM Creation
  • Bank Reconciliation
  • Billing & Invoicing
  • Bills of Material
  • Booking Management
  • CRM
  • Capacity Planning
  • Cash Management
  • Categorization/Grouping
  • Change Management
  • Check Writing
  • Complaint Management
  • Compliance Management
  • Corporate Card
  • Corrective and Preventive Actions (CAPA)
  • Credit Card Management
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Defect Tracking
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Enterprise Asset Management
  • Equipment Management
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • Food Traceability
  • For Medical Purposes
  • For Metal Fabrication
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • ISO Standards Management
  • Integrated Business Operations
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Item Management
  • MES
  • Maintenance Management
  • Material Requirements Planning
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Order Management
  • PO Reconciliation
  • Performance Metrics
  • Policy Management
  • Predictive Analytics
  • Production Management
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Quality Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Alerts
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Restriction Management
  • Risk Management
  • Safety Management
  • Scheduling
  • Shipping Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Traceability
  • Training Management
  • Travel Management
  • Vendor Management
  • Warehouse Management
  • Workflow Management

Integrations

  • Total integrations99
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations11
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

AvatarImg
AvatarImg

Ganapathy S.

Paper & Forest Products, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

SAP Concur: User review

Reviewed 4 years ago

I use this software roughly twice per month to submit, approve and manage expense reports.

Pros

This is by far the best expense report submission software that I have used. I have used some other old-world ones that still require turning in paper receipts which can be painful in the 21st century!

Cons

The font size & layout (especially on the smart phone screens) should be made more responsive to different screen sizes. The application works so much better on PCs than on smart phones.

RL
AvatarImg

Richard L.

Industrial Automation, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Very easy way to manage company expenses from your phone!

Reviewed 5 years ago

This is the easiest way to manage expenses while traveling for business. Using the mobile app is super easy and much quicker than using the laptop. You can take a picture of the receipts and have them attached to the expenses very easily.

Pros

Very easy to use and the interface on my smart phone works very well.

Cons

I have not found anything that I don't like about this software after using it for over a 1 year.

AN
AvatarImg

Alberto N.

Food & Beverages, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Very easy to use when you business trip

Reviewed a year ago

In the end it is Very useful i think it is the best software for business trips

Pros

The most important feature is the possibility to upload receipts directly from your smartphone. In any case it is Very easy also to upload receipts from your pc once you are back in the Office

Cons

The thing i like least is the Booking process. A lot of authorization are needed and it is not so smart and quick

jb
AvatarImg

jay b.

Nonprofit Organization Management, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP Concur logo

SAP Concur

sap concur

Reviewed 2 years ago
Pros

The smart receipt feature is the greatest part of the app personally as it allows simplified receipt management and expense management

Cons

Some parts have to many features and a little bit of a learning curve figuring out things that makes the app simplier

KB
AvatarImg

Katherine B.

Transportation/Trucking/Railroad, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SAP Concur logo

SAP Concur

Concur is confusing

Reviewed 5 years ago

I use Concur monthly when submitting any expenses.

Pros

The idea behind Concur is smart and very necessary within this company, and the software does allow you to ultimately get the job done.

Cons

Concur can be extremely confusing—there's so much to it and not enough easy training or answers to find on how to go through with whatever is needed.

ZK
AvatarImg

Zach K.

Computer Networking, 10,001+ employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Expense management that simplifies the whole experience

Reviewed 4 years ago

Overall an excellent solution that simplifies expense management.

Pros

Usually doing expenses is a tedious and frustrating task. The advent of automated expense reporting is one of the biggest boons to productivity. The best part is being able to take a snapshot of a receipt and letting the app populate all relevant fields. It's also quite easy to enter expenses manually, if needed. The other nice thing is being about to book travel and management expenses from a single portal. The other key distinction is the ability to generate detailed reporting based on various key metrics. Concur has been around for a while and support and help documentation is excellent.

Cons

Occasionally the smart scan fails, which means you have to go back in and re-enter in the receipt data. So for more complex receipts this may not work properly.

NS
AvatarImg

Nakul S.

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Easy expense reoprting

Reviewed 6 years ago

easy expense reporting

Pros

1) automatic flight/hotel/car expense import 2) they are on track to add intelligent features like smart travel assistant 3) support is very responsive

Cons

1) the website is a bit non-responsive 2) one or two times, I have had to re-fill the report because there was some problem while reviewing the expense. This was annoying

SS
AvatarImg

Savanna S.

Nonprofit Organization Management, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

SAP Concur is AWESOME

Reviewed 2 years ago

One huge benefit to using SAP Concur is that it keeps our organization compliant. It is user-friendly for everyone to use. Each individual can use it as much as they want or as little as they want.

Pros

SAP Concur has been amazing within our organization. It is so easy to use and every member within our organization uses the platform. It allows our organization to keep track of expenses. Employees can expense their travel, mileage, receipts, etc. It is extremely helpful to keep track of expenses during certain time periods. Our organization turns in our expenses once a month, so the finance team has it all logged.

Cons

Take the time to learn the platform. The platform offers more than most people even realize.

SF
AvatarImg

Scott F.

Banking, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Very easy to use software, great for streamlining expense reporting

Reviewed 7 years ago

Faster and easier T & E expense reporting

Pros

Software syncs with my smart phone and App. I can take a picture of the receipt using my phone and the image is matched up with my expense report.

Cons

The initial month took some adjusting to. After minor changes were made to the software it has continued to work well

TR
AvatarImg

Tamau R.

Broadcast Media, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

User Friendly

Reviewed 2 years ago

A tool that comes in handy when having to manage your teams expenses.

Pros

Easy to learn, easy to remember and easy to use. If you know your way around standard software or a smart phone, I guarantee you won't have any problems.

Cons

My tasks on Concur have been fairly standard with no complaints. Perhaps as I delve further into it, I might find a needed improvement.

AR
AvatarImg

Verified reviewer

Hospital & Health Care, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SAP Concur logo

SAP Concur

I use concur regularly to track (work-related) travel expenses for reimbursement

Reviewed 6 years ago
Pros

The level of granularity is very useful for the data and finance teams. Additionally, the smart phone app comes in very handy and makes it easy to track expenses and upload receipts.

Cons

The level of granularity can also be a hindrance at times. Ideally, would like to be able to eliminate certain fields so that it isn't so overwhelming to fill out expense reports.

OK
AvatarImg

Osamu K.

Oil & Energy, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SAP Concur logo

SAP Concur

Easily upload a receipt

Reviewed a year ago

I'm really satisfied with this software, especially a receipt upload function is very helpful.

Pros

We don't need to scan a receipt and make it to pdf. We just need to take a photo by a smart phone and upload it. It is very convenient and time saving.

Cons

This software is sometimes not user-friendly. I sometimes am not sure how to operate this software. If there are more explanation notes, it would be grateful.

NR
AvatarImg

Nicholas R.

Renewables & Environment, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SAP Concur logo

SAP Concur

Functionality, Without the Glitz

Reviewed 9 months ago

All-in-all the software does what it is supposed to, and it does it well. SAP Concur is not as glamorous as some of the new age expense offerings currently available.

Pros

SAP Concur is a robust expensing software. It has all the functionality you would expect but, from a UX perspective, feels like a legacy ERP platform. In this way, the platform feels dated.

Cons

As explained, the platform feels a bit dated, like a legacy ERP platform. Each experience on Concur is like a trip back in time.

JN
AvatarImg

Joe N.

Real Estate, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Has the basic features but lacking access to some flight carriers

Reviewed 2 years ago
Pros

Ability to book online and manage by booking, anytime and any place.

Cons

Unable to book Southwest and Allegiant from the platform.

AR
AvatarImg

Verified reviewer

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Entering Expenses Made Easy

Reviewed 6 years ago

Easy entry and management of receipts for travel reimbursement.

Pros

It's easy to use and customizable in that you can add so many different codes/categories for expenses, as well as departments. I only used this software to submit expense reports but I could see how valuable it is for our accounting department. To my knowledge, my old company used it for years with no complaints. Attaching receipts is also quite easy

Cons

I wish there was an option to print a report from my iPhone. As far as I can tell, this can only be done via a computer. Also, there was a lag in the mobile app when I upgraded to a new smart phone.

KL
AvatarImg

Karen L.

Accounting, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Report/ Post an expense will never be challenging.

Reviewed 2 years ago

I am satisfied with the platform.

Pros

This platform is very user-friendly in both mobile apps and computer website. With the mobile apps, you can post your expense in a minute. It's very quick and easy to keep all of your expenses in one place. You just need to open the app, take the receipt picture and store them in the app until you are ready for your monthly expenses report. Another most like feature is that if you use your company card, it will automatically post the transactions through SAP, you just need to submit the expenses.

Cons

The least like about this software would be the submission process where the software is designed to ask you to fill out couple questions, such as: vender, business purposes, location, etc. This may take some time to click through every single submission, that's why I usually accumulate monthly expenses and do at one time.

AR
AvatarImg

Verified reviewer

Banking, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Robust Expense Management Platform

Reviewed 5 years ago
Pros

-Easy to use for both employees and administrators -Great user tools, including desk procedures and help menus -Integrates with HRIS data, providing a seamless admin experience (updates to cost centers, approvers, names, etc.) -SSO capability -Report submission and approval process are quick and easy to understand -Connection with Concur Invoice provides seamless experience -Email notifications

Cons

-Cost - this is an expensive platform Other than that - I don't have any cons!

SW
AvatarImg

Steven W.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Operator Friendly

Reviewed 5 years ago

We have a fleet of field service technicians that with this software we are able to correctly allocate the expenses. This is very operator friendly and with the app on a smart phone you are able to take a picture it automatically stores it to allow easy end of month expense report submitting

Pros

Very easy to train new employees to use and able to allocate expenses correctly

Cons

no Cons, just have to make sure that you get image of receipt to attach to report

AR
AvatarImg

Verified reviewer

Hospitality, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

A great program to keep your expenses in check

Reviewed 6 years ago
Pros

This program allows our virtual team members to submit their expenses for programs while on the go anywhere in the world while allowing for easy review and submissions using the mobile app.

Cons

The mobile app's "Smart" feature. This causes more work for me as I have to touch each record and edit 90% of the information it tries to match up for me. This causes me more work than before when it just took the photo and added it to my library for me to match myself.

GG
AvatarImg

Gareth G.

Transportation/Trucking/Railroad, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

SAP Concur logo

SAP Concur

SAP Concur is not user friendly

Reviewed 2 years ago
Pros

a platform to submit claims for business purposes

Cons

not user friendly the mobile app constantly crashes when trying to upload receipts

GS
AvatarImg

Gary S.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Ideal expense platform for businesses

Reviewed 6 months ago

Exceptional platform that works great on mobile or laptops

Pros

Ease of use, receipt auto classify, and mobile capabilities

Cons

Sometimes shifts currency when uploading receipts

CL
AvatarImg

Chelsea L.

Human Resources, 501-1,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Easy to Use Expense Management Platform

Reviewed 2 years ago

I would recommend Concur for any business that has employees who need to submit expenses for reimbursement. It is easy to use and clean - I personally have not had any issues in the 1.5 years I've been using it.

Pros

Submitting expenses only takes a few clicks, which is nice. It is also helpful to receive email notifications when the expenses are approved by each party.

Cons

The interface seems a bit outdated, but it does not affect the usability of the platform.

MG
AvatarImg

Melissa G.

Veterinary, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Relatively easy to use

Reviewed 3 years ago

Overall an easy platform to use. Easy to track expenses

Pros

Provides a relatively simple platform to use. Like the app integration with MileIQ especially. App functions well.

Cons

Probably more to do with my finance department but coding not always easy to input. Sometimes you have to put something under the wrong category because it won’t allow the proper category.

AvatarImg
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Daniel C.

Marketing and Advertising, 501-1,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Expenses made easy

Reviewed 6 years ago
Pros

I like that we have the ability to submit anywhere, anytime. The platform is very easy to use across both platforms like desktop and mobile.

Cons

There is nothing bad about the platform. The process to submit expenses is very simple and straighforward

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Akande D.

Consumer Goods, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SAP Concur

Concur is great for enterprise level expense management

Reviewed 5 years ago

For enterprise organizations, Concur Expense is an excellent tool and platform.

Pros

Submitting expense reports on the platform was very intuitive and very easy. Organizing the expenses was simple as well and the admins were able to manage updates and expense items easily.

Cons

There were several times when a report got kicked back by an auditor without a specific note or reason why. It was a pain point in the early phases of using it.

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Tara M.

Consumer Goods, self-employed

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Plex Smart Manufacturing Platform

The software that maybe, possibly, potentially could

Reviewed 8 years ago

Plex has a lot going for it. Using SAP for another client, I find that Plex is much more of a value for the money and more dynamic with what you get. SAP relies a lot on additional modules and add-ons to meet user needs making the cost potentially exorbitant. The current Plex interface is a bit dated, but Plex will be rolling out a new interface that is showing a lot of promise with it's additional functionality by the end of 2017. Plex was built for the automotive industry but has branched out to other industries as it has grown. The company has been growing rapidly and only recently has taken a new direction which is better aligned with its growth and ability to meet the needs of customers across industries.

Pros

Ease of use, lower price compared to big ERP software systems, willingness to listen to users and make changes accordingly, Plex's user community is a fantastic resource & frequently Plex experts will chime in to help users out

Cons

Clunky functionality and some limitations for the consumer products world (but this is being addressed, albeit slowly), current business intelligence tools associated with the software are hard to use