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SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.
Unit4 ERP is an integrated enterprise resource planning (ERP) software designed to help businesses in professional services,...
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Binu P.
Automotive, 10,001+ employees
Used daily for 2+ years
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Running journal report is very good and report that post entry on to SAP (ERP) is also simple
month end pending item list needs but of manual work to produce the accrual
John W.
51-200 employees
Used monthly for 1-2 years
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I highly ecommend this product
Very easy and straightforward to use Accessible from anywhere thanks to cloud features Compatibility with ERP systems Good price
Not familiar with any other systems so I can't really identify any cons related to this software.
Patrick R.
Used monthly for 6-12 months
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avoid loosing receipts
simple to use and also allow easy interface with a current account payable ERP software. Good recording of expense policies
no easy way to pre populate expenses from receipt pictures, Other software allow a receipt picture to populate the expense
victor M.
Renewables & Environment, self-employed
Used monthly for less than 6 months
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The system works very well when it comes to billing. expenses, to functional aspects is SAP's forte
This software has a very good reputation, I have noticed that some job searches require you to know how to work with it, I would like to experience it more, I know that except for some details, it is very good
As I have detailed previously, a small delay in updates, perhaps as an ERP, should offer sales forecasts in relation to inventory
Nicholas R.
Renewables & Environment, 201-500 employees
Used monthly for 2+ years
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All-in-all the software does what it is supposed to, and it does it well. SAP Concur is not as glamorous as some of the new age expense offerings currently available.
SAP Concur is a robust expensing software. It has all the functionality you would expect but, from a UX perspective, feels like a legacy ERP platform. In this way, the platform feels dated.
As explained, the platform feels a bit dated, like a legacy ERP platform. Each experience on Concur is like a trip back in time.
Brandon B.
Package/Freight Delivery, 501-1,000 employees
Used weekly for 2+ years
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It was easy for me as a user, and it was easy for the business since we used SAP for our ERP.
The best thing was all expenses were automatically tracked and organized. So it was easy to create the monthly expense report.
There is a lot of functionality I didn't use. I didn't use it mainly because I didn't need it to do my job.
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for 1-2 years
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SAP Concur is a one stop solution for all the expense and travel related management. Highly recommended for Big enterprises.
SAP Concur is an easy to use and feature loaded tool. Following are the best features of SAP Concur: - Easy travel management - Quick and easy expense management - Budgeting - Audit Trail - Multi-level authorization
Although SAP Concur is great software but pricing is high for small and medium enterprises. Also, it is little cumbersome to integrate SAP Concur with our ERP tools.
Lara A.
Electrical/Electronic Manufacturing, 51-200 employees
Used monthly for 2+ years
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Concur is directly integrated with our ERP system and posts the travel expenses in a more automated manner. It provides many options on viewing the expenses and allows you to download reports into excel.
The ability to have admin rights to view all employee expense reports in the company is very beneficial from an accounting perspective. I'm easily able to search by employee name, report name, submit date, etc.
A helpful feature would be the ability to see what general ledger account each concur expense type is mapped to. Currently we have to reach out to our IT department in order to find out this information. This would also help department managers identify if expenses are getting booked to the correct accounts which would better help them track their actual spend versus the budget.
Aaron H.
Consumer Goods, 201-500 employees
Used weekly for 2+ years
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I think concur does a very good job for our organization! There are a few minor headaches with the software, but all in all, it has been a great product to manage our company cards and provide the proper checks and balances needed in our organization!
Concur makes it very simple to fill out expense reports, upload receipts even by sending them straight to an integrated email. I love the simplicity of filling out reports as a user!
Concur was slightly difficult to map at the account level within our ERP. It took a lot of manual work to get implemented and accurate. Post implementation, everything has been smooth, but was a slight headache when implementing it!
Andrew O.
Information Technology and Services, 1,001-5,000 employees
Used daily for 2+ years
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Having never used a full ERP system before, the parts I used worked very well and I was impressed with the solution. I used this with a large international company, but not sure how well it would suit smaller companies due to cost of implementation
Easy to access and web basedFull ERM system, allow lots of entry point for data to be analysed laterExpenses easy to manage with mobile appProject management and accounting tools
Accounting side looks complex and scary, but is expectedMove input responsibility to all stakeholders, middle and senior management, which is good and bad. The people with info is putting information in, but extra time is taking up for high earning, but reduces need for junior admin
Federico A.
Banking, 1-10 employees
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Our experience with SAP Concur was excellent, we are really looking forward to keep using it for future projects
We needed an app to approve hundreds of consultant's expenses and match our accounting. SAP Concur solved this for us. We loved the remotely review and approve, solved 90% of our previous issues. One of the best user friendly UX we ever tried. The import into our accounting ERP was flawless.
The only issue we have with this app is the price, if they would offer an affordable plan for small businesses, that would be great.
Matt A.
Mining & Metals, 51-200 employees
Used weekly for less than 6 months
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Using Concur Expense has been great while Concur Invoice was not the value or ease of use we hoped for.
I liked the idea of having Concur pay our accounts payable and having the integration capability of tieing it into our ERP. Our businesses experience with implementing this product was less than stellar but since we already used Concur Travel and Expense there was hope that it would be just as amazing.
We found that its ease of use was not what we had envisioned. After doing a cost analysis we found that we were spending more time to process accounts payable at a higher cost then what we were doing previously. The value was just not there for us.
Chris E.
Consumer Goods, 501-1,000 employees
Used daily for 2+ years
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Not a fan, but it is a necessary evil. The implementation has been on-going for over a decade, and will likely never end. Worse than an ERP implementation. Requires a significant amount of training and re-training for every employee as it is not the most intuitive platform out there.
It's been a great tool to combine and manage our employee expenses and travel/entertainment expenditures. It incorporates our credit card transactions and works well sharing information with our travel partners to give us an all-in-one place for the employee to manage their spending.
Feels like at least once a week the tool is down with some random outage. Took years to get it tied to our SSO, and even now that it is, it only works with a specific URL, the URL in any email notifications takes you to a non-SSO page and your log-in fails. Also, it is no-frills, and looks very boring.
Nicholas S.
Construction, 51-200 employees
Used daily for 2+ years
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The mobile app, e-receipts (no longer have to take a picture of a receipt for anything travel related), just sent directly from the vendor to my profile. 24/7 customer service, connects directly with our ERP, a consultant to walk you through setup and configure the solution to your processes. Negotiated travel rates that you can't find online. Concur also process vendor invoices.
The procurement piece of the invoice tool is a little light, but is definitely sufficient for creating purchase requests / purchase orders. It also has the ability to match PO's, Invoices, & Receipt data. Overall the invoice process is great.
Verified reviewer
Philanthropy, 1,001-5,000 employees
Used daily for 2+ years
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We use for our invoice capture/processing process, expense management and purchase requisition process. This has expanded over time due to the usability of the tool and high level of adoption from end users.
The tool is multi-faceted meaning that once you have end users using, expanding it's reach/impact is very easy. We started with invoice, then added expense and than adopted purchase requisition most recently. The mobile app is very helpful in managing the process for invoice approvals and receipt capture particularly, as can be done on the go.
Some of the quirks hard baked into the system route from it's beginnings as Global Expense, and therefore can be forgiven. I do see some of these ironed out over time. The SAP purchase (a number of years back now) has seen account management strengthened, however if you are not an enterprise wide SAP ERP customer - you are likely to struggle to receive a high level of account management.
Craig S.
Apparel & Fashion, self-employed
Used monthly for less than 6 months
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My overall experience with SAP Concur has been satisfactory. It has allowed me to manage my business expenses on official trips and conferences digitally without needing physical resources like pen and paper. I would recommend implementing this software for medium to large businesses who have executives traveling frequently. But not for smaller businesses where there is less travel related expenses because ROI would be low. As long as there is accounting background and frequent expense reporting, its worth investing in SAP Concur.
I use SAP Concur to track travel and business trip expenses. So, my partner and I can manage our budget accordingly. My favorite feature about SAP Concur is its ability to capture hotel or gas bills as an image and attach it to a specific project. I also like its ability to integrate with airlines and hotels booking, so I don't have to go to those reservation sites separately. My accountant finds it easy to work with SAP Concur reports when e-filing my year end taxes. So, overall a great financial analysis and expense reporting tool.
SAP Concur doesn't work that well with Google suite or Chrome browser. Because it is optimized to work best with Microsoft Internet Explorer browser and office products. Password reset and error tracking is not that efficient. Uploading images of receipts for expense reporting is complex to understand for a new user. Customizing the software to meet specific accounting practices for a specific business takes some extra effort. Experience in accounting and erp software use is a must to maximize potential of SAP Concur.
Luca S.
Pharmaceuticals, 10,001+ employees
Used weekly for 1-2 years
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The overall experience of SAP Concur is good. Tool implementation allow the company to simplify the travel management activties. Before his implementation this functionalities require the work of a travel office of 5 people to manage all the booking forms. Thank to SAP Concur most of these activities are managed directly by the employee. Finally the native integration with SAP ERP system, grant the possibility to send the data in realt time to Finance/Controlling office.
The best feature provided by SAP Concur is the possibility for each employee to autonomously book a travel, speeding up and reducing the effort of company travel manager. Each employee is able to easily identify flights routes and room bookings in the proper way
User interface should be updated to simplified
Coraly C.
Oil & Energy, 51-200 employees
Used daily for 1-2 years
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SAP's competition in the ERP and business management market is strong. However, as a user of SAP for many years, I can say that it is very comprehensive and offers a wide range of functionality to meet the needs of companies of all sizes.The SAP system is very adaptable and customisable, allowing companies to tailor it to their specific needs. In addition, the platform offers strong integration with other applications, such as Salesforce, Microsoft Dynamics, Oracle and many others. This makes it easy to manage all business operations, from accounting and logistics to inventory management and human resources management.
While the cost of SAP may be a disadvantage for some companies, it is important to consider the long-term benefits.
Sara J.
Computer Software, self-employed
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Considering mobile workforces who travel to customer sites, trainings, partner events, and tradeshows, the ability to not only budget, but manage expenses is essential. The easy, real-time expense update features such as taking a photo of a receipt and creating an expense, and mapping technologies to track mileage are a benefit to users in drastically reducing data entry, and increase accuracy, which...
As a trial member, we have not fully deployed an enterprise level solution, but the API- connectors and overall feedback suggests ease of integration. At some point, future versions of these solutions will probably be chat-bot enabled for even faster inputs.
Julie T.
Retail, 11-50 employees
Used daily for less than 6 months
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Horrible. We told the product would work for our needs and we specifically asked prior to using the product that terms discounts would be easily handled. That was a complete lie. We specifically asked if it could handle multiple discounts for one vendor as we have several terms for just one vendor depending on the purchase. We were told it could handle multiple terms, which in fact it can not. It does not even calculate terms. We asked a lot of questions and our concerns were met with positivity that the product would work for our needs. Not so much. This is a huge deal breaker.
Implementation was helpful and support was good, but the fixes from support were typically, "oh you will have to use this work around", or "no we can handle that".
Too many limitations and the work arounds make it not an "automated AP processing". Has several limitation when it comes to the following items: Terms discounts, can not compute. Limit in invoice number extraction = 11 so we have several invoices where the invoice number was short by at least 1 digit and that is a problem when it comes to paying those vendors outside of Concur., since the vendor...