SAP Concur vs Aestiva Purchase Order Comparison

With a few taps, I'm able to enter purchase notes, categorize the purchase, etc. At month-end, almost all my work is done! With Concur's integration with our travel service, hotel receipts & airline & rental tickets receipts are often imported automatically. What's not to like?

We are forced to break out and itemize all taxes and fees at hotels, for every night, but I'm not sure if this is my company's business requirement, or a Concur feature.

App is easy to use Love how I can upload my receipts as I purchase items

It can get buggy at times, but overall great experience.

I love the expense submission process. The attaching of receipts and information about each purchase is easy.

I do not like booking anything within Concur. It's clunky. I'd rather do it outside of the software and expense later.

The mobile app, e-receipts (no longer have to take a picture of a receipt for anything travel related), just sent directly from the vendor to my profile. 24/7 customer service, connects directly with our ERP, a consultant to walk you through setup and configure the solution to your processes. Negotiated travel rates that you can't find online. Concur also process vendor invoices.

The procurement piece of the invoice tool is a little light, but is definitely sufficient for creating purchase requests / purchase orders. It also has the ability to match PO's, Invoices, & Receipt data. Overall the invoice process is great.

SAP Concur is a pretty good software product for expense reimbursement for the entire company and seems to work well with other 3rd party products

The user interface for this software product is pretty dated and could do with a refresh to make it a bit more user friendly.

I find that Concur is fairly customizable and has many modules which can touch many points of our business. We use Expense, Invoicing, the travel booking program, and am implementing PO's now.

Hard to describe what I like least because there are so many things, compared to other programs, that I dislike. Though I am super disappointed after one year, with the Travel implementation, I think overall, what I am most disappointed with is the inability for Concur to know their own product enough to be able to support it. I say this because it's taken me about 6 months of prodding and research...

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I use concur to submit Purchase Orders. It is easy to use and easy to learn. It is functional and gets the job done.

Nothing much to say here. I don't use too many of the functions, but from what I've used it works well for what we need.

User interface is good, fairly straightforward with enough flexibility to accommodate for most/all my needs in expense reports and travel management. Nice receipt management through the app.

I like for the most part. Minor issues on the request side, but our organization is using outside of the original use-case.

Creating expenses and reports is very simple and easy to submit.

Having to set a passcode on my phone in order to use it.

It allowed me to charge expenses and copy from a previous expense report. Also allows me to split costs between order numbers.

This user interface and response time reminds me of dial up days. It is so clunky looking and slow. I hate to use it but it is all we have.

It can help with compliance with the Sunshine Act which is very important for pharmaceutical companies.

It's very expensive. They charge $14 per expense report.

Concur has a LOT of features to customize. It's truly made for larger business and functions as such. For smaller ones, or those (like us), who need specific things, and wish to make life easier, it isn't so good.

Customer service is a bit trying. They're definitely available, just not very helpful. A lot of times, we're needing something, and just can't get it. Reports in chronological order, for example. No? They're displayed in order of entry. Makes no sense.

Used it several times and it was so simple to use and have everything available to you on your fingertips for approval. You can edit and keep track of informatio.

No invoice tracking, difficult to match invoices with purchase orders. A lot of improvements can be made to the product. It is a resourceful software, just needs more.

helps to keep track of travel expenses and other expenses, linked to the Department of Finance and taxation in order to take a cleaner fiscal management

the processes for reporting are a bit cumbersome

Concur allows you to easily capture your expenses and itemize each purchase. When you take a picture of your receipt it will itemize the individual line items and give you a sum total with absolute ease

The only negative thing I can say about concur is it is a little bit clunky to find the information in previous expenses when you are an approver - For example if somebody submit an expense report for today it will not warn me of duplicates from previous expense reports

I like the feature to add photos directly to an expense. I also like that I can send emails with expense details directly to concur.

I wish expenses showed more quickly after a purchase. There are many categories to classify expenses and I wish I could save "favorites" or "frequently used" classifications for reference.

It is easy to sort submitted expenses by category, date, etc. As a user, the easiest workflow for me is to immediately take a picture of the receipt after a purchase and add it to my expenses.

You need to upload receipts one-by-one. If you had a backlog of receipts to submit, this can be a bit of an inconvenience at times.

I love how simple the interface is. The dashboard is easy to navigate and is not cluttered with unnecessary verbiage or graphics.

I wish you didn't have to add so many details about each expense. For example, city of purchase and who the list of people for who the expense was for.

This program has unified our Accounting Dept, Sales Team, and other traveling members of the company, in order to help control and track independent spending while on the company's time.

No complaints thus far. I will continue to use this program and track any discrepancies as they arise.

The tracking feature is by far my favorite feature with Concur. It gives me a list of expenses and the location the purchase was made. This makes it very easy to match up receipts, especially when you have numerous to process.

I felt Concur was a little difficult to learn. There are a lot of little steps and if you don't follow them in the correct order you may lose your work. If you don't use the software often enough, you have to relearn a few of the steps.

Easier than saving all paper receipts. Convenience of having all expenses accessible in one place.

the phone app has limitations. In order to make significant changes, you need to log into the website from a computer.

I love that I can assign someone else as a preparer on my behalf. I can give our budget person my travel receipts and purchase card receipts. She prepares the report and I just need to approve it. I also get email updates.

I haven't had a negative experience with concur.