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SAP Concur vs CAKE Guest Manager Comparison

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Overview

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

CAKE Guest Manager is a cloud-based restaurant management system designed to help businesses of all sizes manage waitlists,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

69

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

641

551

159

38

32

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.8

5

4

3

2

1

17

1

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I love the ability to review and approved remotely. I appreciate the emailing of receipts and then being able to easily select them for each expense.

JF

Jeff F.

It is one of the easy to use software and super user friendly. I would recommend this software to anyone trying to have time and money on Travel and expense management.

Kunal D.

I like the ease of filling out each section without assistance. The best part is changing currency rates without having to do the math yourself.

AR

Anonymous Reviewer

Pros

I love The online reservations and the ease of table assignments when reservations are made. Customer service has always been super helpful also and they reprogrammed my app for me to fit my needs.

Sue Ann L.

Loved the features and easy to learn features. And we definitely love having one more avenue to connect with our guests and manage the experience before they ever sit down.

DC

Daniel C.

The reliablitiy of the service has been great. The support service has been quick and very helpful when we did have issues.

TB

Troy B.

Cons

My app often freezes out and says "analyzing" for days. I worry my receipt image will be lost.

AM

Amanda M.

I find it a bit confusing to use. Maybe it's because the way it is configured in my company, but it is too much information in one visual that you might get lost when selecting the proper option.

AR

Anonymous Reviewer

When you do have to enter information, it is PAINFUL. The interface looks old and messy, and adding images and receipts is a unnecessarily difficult process due to bad thumbnails and image viewing.

Mark T.

Cons

Customer support, onboarding errors, representative responses are the worst out of any vendor I have personally ever experienced.

CB

Cody B.

No integration with our in house System to marry servers with tables and cheques with inventory and kvs.

RD

Rob D.

Plus the seating hours cut off before the closing times by 15 minutes and can't change the setting.

PL

Patrick L.

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features70
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • Booking Management
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Compliance Management
  • Contact Database
  • Core Accounting
  • Corporate Card
  • Credit Card Management
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • For Restaurants
  • Fraud Detection
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • PO Reconciliation
  • Point of Sale (POS)
  • Policy Management
  • Prioritization
  • Public Waitlist
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Self Check-in/Check-out
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Status Tracking
  • Summary Reports
  • Table Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Travel Management
  • Vendor Management
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Workflow Management
  • Total features25
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • Booking Management
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Compliance Management
  • Contact Database
  • Core Accounting
  • Corporate Card
  • Credit Card Management
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • For Restaurants
  • Fraud Detection
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • PO Reconciliation
  • Point of Sale (POS)
  • Policy Management
  • Prioritization
  • Public Waitlist
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Self Check-in/Check-out
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Status Tracking
  • Summary Reports
  • Table Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Travel Management
  • Vendor Management
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Workflow Management

Integrations

  • Total integrations74
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations5
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier