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SAP Concur vs Emburse Certify Expense Comparison

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Overview

Category Leaders

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

Gain deep data visibility into corporate spend with the remarkable usability of Emburse Certify Expense. Automatically create...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

1.7K

5

4

3

2

1

846

659

185

42

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.7

1.2K

5

4

3

2

1

946

260

30

8

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

I love the ability to review and approved remotely. I appreciate the emailing of receipts and then being able to easily select them for each expense.
It is one of the easy to use software and super user friendly. I would recommend this software to anyone trying to have time and money on Travel and expense management.
I like the ease of filling out each section without assistance. The best part is changing currency rates without having to do the math yourself.

Pros

Again, speechless...cancelling once we clear all outstanding receipts in the system and moving to Zoho.
I really love how seamlessly the integration is with this software. It is excellent and keeps all receipts itemized.
A great tool that has brought relief to our Finance Department with our company. I appreciate the ability to watch the tracking of approval.

Cons

My app often freezes out and says "analyzing" for days. I worry my receipt image will be lost.
When you do have to enter information, it is PAINFUL. The interface looks old and messy, and adding images and receipts is a unnecessarily difficult process due to bad thumbnails and image viewing.
I find it a bit confusing to use. Maybe it's because the way it is configured in my company, but it is too much information in one visual that you might get lost when selecting the proper option.

Cons

I don't like that it's a little difficult to correct mistakes.
Some of the labelling can be a bit confusing, for example, the decision to decide if I need to generate an expense or receipt can be a task.
A lot of back and forth that caused much inconvenience.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features76
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting Integration
  • Accounts Payable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • Booking Management
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Compliance Management
  • Configurable Workflow
  • Core Accounting
  • Corporate Card
  • Credit Card Management
  • Currency Conversion
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Reporting
  • For Small Businesses
  • Fraud Detection
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • PO Reconciliation
  • Performance Metrics
  • Policy Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Restriction Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Travel Management
  • Vendor Management
  • Workflow Management
  • Total features42
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting Integration
  • Accounts Payable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • Booking Management
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Compliance Management
  • Configurable Workflow
  • Core Accounting
  • Corporate Card
  • Credit Card Management
  • Currency Conversion
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Reporting
  • For Small Businesses
  • Fraud Detection
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • PO Reconciliation
  • Performance Metrics
  • Policy Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Restriction Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Travel Management
  • Vendor Management
  • Workflow Management

Integrations

  • Total integrations85
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations17
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

AR
AvatarImg

Verified reviewer

Computer Software, 10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SAP Concur logo

SAP Concur

Review of Concur Expense

Reviewed 4 years ago

Overall I would recommend Concur Expense, given there is a learning curve, but once you get used to it, things work pretty smoothly.

Pros

I use Concur Expense at work to expense for office related expenses. It works quite well, gives you the ability to bundle all the related expense under one expense report, upload an expense receipt separately from the expense which can be later used in an expense. One of my favourite features is automatically creating the expense when a receipt is uploaded.

Cons

There is a learning curve to use the software. It took me a while to understand how to upload an expense from the android app. The terminologies expense, expense report are not intutive for a new user. Personally, I find the web UI also cluttered.

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Vijay b.

Mechanical or Industrial Engineering, 10,001+ employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Expense Management made easy.

Reviewed 10 months ago

- It has made my travel management less cumbersome. - Concur helped me to focus on my business trip instead of thinking of report only. - Getting the reimbursement faster for out of pocket expense also.

Pros

- Expense Management - Travel Management - Corporate Credit card management. - Reimbursement of the expense easiness.

Cons

- Multiple Receipt addition in report not possible. - Sometime slowness in the application working

JD
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John D.

Financial Services, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SAP Concur logo

SAP Concur

RFP Process was Not Good

Reviewed 2 years ago

Sales team was very aggressive. We declined due to cost. They went behind sourcing team's back to keep RFP alive.

Pros

Travel and expense system was top of the line. Integration between travel and expense was seamless.

Cons

Did not use system enough to determine that. Mainly cost was an issue. Experience with sales team also soured our perception.

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Abhishek A.

Internet, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP Concur logo

SAP Concur

Convenient

Reviewed 4 years ago
Pros

Concu'r expense reporting tool + the mobile app to upload expense is good to have product for organizations.

Cons

A more intuitive UI would be nice to have. At time it is very difficult to identify and solve for the errors while submitting expense reports.

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David M.

Hospital & Health Care, 10,001+ employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Great for Expense Management

Reviewed 4 years ago

Expense management and reporting Receipt capture Mobile capture and entry of a receipt and for that matter of an entire expense report. Easily track down previous expense reports to guide in replicating parts for the current report. Setting up your travel profile information in great detail to help our corporate travel agency be better equipped to align your booked travel plans with your preferences.

Pros

The ease by which you can associate receipt images to the reported expense. Splitting up expense across project billing codes. Point and click to direct the expense report to the appropriate approver.

Cons

Finding the names of other employees to add to a group event. Calculating gas mileage surrounding the use of a personal car for business purposes. The Links menu appears to include some out of date options.

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Megan B.

Events Services, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

I use concur for my business trip expenses at least once a month.

Reviewed 5 years ago

Easy expense reports!

Pros

What I like most about Concur is how easy it is to use. When I have to use the Expense option, every category that I need to submit an expense for is present. Taxi, Per Diem, Checking bags for flights. Its all right there and easy to use. I like that I can also submit photos of my receipts easily.

Cons

My least and most frustrating issue with concur, is when my expense report goes into "audit" by concur. I was told that when a report is in "audit" mode, it should only be there for 24-48 hours, but I have had reports stay audited for up to 7 business days. I usually have to cancel a report and submit a new one in hopes that the new report does not have to be audited. That usually works.

PA
AvatarImg

PHANEENDRA A.

Computer Networking, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SAP Concur logo

SAP Concur

Expense management services that needs lot of improvement

Reviewed 4 years ago
Pros

I have used concur expense/travel management and the features are very basic. Every expense need to be manually filled and repeated for similar expenses. The attachments support per expense is neat.

Cons

Concur expenses missing easy to use features like exporting expenses from spread sheet. And there can be lot of exception while submitting reports due to some errors, and need to involve support team for resolving

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Anavictoria Z.

Hospital & Health Care, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Concur

Reviewed 4 years ago
Pros

Easy to put your expense and download your receipt. There is drop down to for reasons for your expense

Cons

No complaints. I really like how easy this app

NS
AvatarImg

Nakul S.

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Easy expense reoprting

Reviewed 5 years ago

easy expense reporting

Pros

1) automatic flight/hotel/car expense import 2) they are on track to add intelligent features like smart travel assistant 3) support is very responsive

Cons

1) the website is a bit non-responsive 2) one or two times, I have had to re-fill the report because there was some problem while reviewing the expense. This was annoying

AR
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Verified reviewer

Telecommunications, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Cloud based Automated expense management system

Reviewed 4 months ago

Very Good tool for Expense Management. Automated email is sent to inform the progress of the Expense report.

Pros

Cloud based Automated expense management system, easy to use and good tool.

Cons

Nothing in particular all features are very good

CP
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Carley P.

Food & Beverages, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SAP Concur logo

SAP Concur

Get reimbursed - easily!

Reviewed 4 years ago
Pros

While some expense platforms are very confusing, Concur Expense is much more intuitive. Mobile app makes expensing easy on the road.

Cons

Mostly all good, any issues occur irregularly with less-frequently-use features and odd expense situations

JG
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John G.

Computer Software, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Overall great software enjoyed by the entire company.

Reviewed 5 years ago

Concur is a very good expense management tool. Very positive employee feedback, viewed as a benefit. Quality service. Overall could be priced less.

Pros

Pre built connectors that make integration with your systems easy. Great brand recognition, known as the leader in the industry. Overall lots of features and functions.

Cons

It should be easier to complete an expense report via mobile phone. Expense It and Trip It should be one product.

MC
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Melinda C.

Higher Education,

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Decent expense system

Reviewed 5 years ago

trip expense report generator

Pros

Credit card transactions automatically come into your account. It is pretty easy to create expenses and then attach receipts.

Cons

Creation of trips versus requests versus reports is confusing. You have to request a trip before you can attach expenses by it. But most of the time people travelling don't need requests approved. Also the trip calculator should have a 'reverse' button or the like, to eliminate having to put the same thing in twice.

AR
AvatarImg

Verified reviewer

Machinery, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP Concur logo

SAP Concur

Easy for Tracking Expenses

Reviewed 3 years ago

Overall, it saves me time and helps me to create expense reports that are more accurate than using a spreadsheet.

Pros

It is easy to track expenses and crest expense reports. Say “Goodbye” to creating a spreadsheet and totaling columns and rows - Concur makes it easy to create expense reports, add receipts when needed, and submit expense reports.

Cons

Sometimes it will take a couple days for the expenses from my company card to show up, and so I have to wait a couple days to submit those on a report.

AR
AvatarImg

Verified reviewer

1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SAP Concur logo

SAP Concur

excellent cloud based solution for expense tracking

Reviewed 5 years ago
Pros

I'm able to submit expense reports from my phone and approve my team's expense reports anywhere with an internet connection

Cons

it would be nice to have a quicker way to access closed reports as I frequently clone old reports that are repetitive.

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David S.

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Brilliantly simple system for expense reimbursements

Reviewed 5 years ago

Easy, simple expense submissions.

Pros

I worked at a large organization where we had to turn in expenses by spreadsheet/email. Was so clunky and had so many mistakes. Switched to a new organization using concur and was amazed at how simple the process could be. Sync between phone app and cloud desktop app is great - sometimes I'm out and need a picture with my phone and others I need to upload a file. I like uploading in real-time during the month rather than waiting until the end of the month to hunt down and submit receipts.

Cons

Not many cons - the phone app is a bit more limited than the desktop - can't enter a new vehicle for mileage for example.

AR
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Verified reviewer

Civil Engineering, 10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Great business software for submitting expenses

Reviewed 3 years ago

This expense platform is so much easier to use than the previous software I used for expense reporting.

Pros

I really like how easy it is to submit expense reports for my work. This pulls in information from my corporate card and already fills in some of the information. It pulls in previous submissions of my reports to help me submit my expense report.

Cons

I wish it would explain in others ways summaries of all of the expenses that I have submitted to date on the service.

AR
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Verified reviewer

Electrical/Electronic Manufacturing, 10,001+ employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Serves the purpose. Could have more sleek and modern interface.

Reviewed 3 years ago

Never had any issues with submitting reports through SAP Concur.

Pros

It has all that is needed for travel and expense management. Easy to submit receipts and any other travel related expense documents.

Cons

Interface is slow, could be more modern. In this age, no reason to stay behind a old interface when they can be as modern and intuitive as possible.

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Joevanne V.

Consumer Goods,

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SAP Concur logo

SAP Concur

Great all around product

Reviewed 5 years ago
Pros

Concur covers everything needed for expense management. The solution allows end users to gather and complete all travel and expense needs.

Cons

A downside and improvement option I see with concur is allowing end users to submit estimates for approval. At my current company whenever we are traveling to conferences and training there is a need to submit an estimate for approval. With the way concur works it technically has to be manually done and not through the system itself.

AR
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Verified reviewer

Nonprofit Organization Management, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP Concur logo

SAP Concur

A nice centralized platform for business expense reports

Reviewed 4 years ago
Pros

Concur Expense has helped streamline expense reporting for our business. No more paper based reports. The process is much easier now.

Cons

Accessing older reports could be a little easier.

WE
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Walker E.

Airlines/Aviation, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SAP Concur logo

SAP Concur

Makes expense reports enjoyable

Reviewed 3 years ago

Makes expense reports fun again!

Pros

For once in my life I don’t dread doing company expense reports! It’s always nice when there are ways to easily track spending for business trips.

Cons

Sometimes it won’t let you submit a report unless all your information matches correctly. This could also been seen as a plus because it catches a lot of user-error.

LR
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Lorenzo R.

Mining & Metals, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SAP Concur logo

SAP Concur

Horrible experience

Reviewed 3 years ago

Horrible experience overall. When we attempted to cancel product their support team kept giving us the run around and did not cancel account. We began this process in May 2019 and are still trying to close our account as of December 2019.

Pros

Use for expense tracking and simplification.

Cons

Support is horrible. Do not respond to emails

MK
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Mati K.

Utilities, 5,001-10,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Concur logo

SAP Concur

Concur Expense

Reviewed 4 years ago
Pros

Very well designed. Easy to use and submit expenses.

Cons

Difficult to search for older expense forms.

CK
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Christine K.

Insurance, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SAP Concur logo

SAP Concur

Concur Expense

Reviewed 6 years ago

Concur Expense is a great tool for digitizing expense reports. No more paper and approval times are reduced tremendously.

Pros

Everything is digital. Snapping a picture of your receipt and having it itemized in your expense report is a time saver

Cons

The integration with Salesforce is a mess and there was no knowledge experts to help us get going.

EA
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Ella A.

Research, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SAP Concur logo

SAP Concur

It could be better

Reviewed 5 years ago

Reporting made easy

Pros

Expense Program that you can track. Members can attached receipts as they enter their expense report. Excel base format with filter functionality

Cons

Tax portion of expense has to be itemized when the function to plug in the amount is available but does not allow to enter it.

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Michael P.

Furniture, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Emburse Certify Expense logo

Emburse Certify Expense

Good expense software

Reviewed 4 years ago
Pros

The best thing about Certify for how I use it is the synchronization with credit cards. This make it very convenient to make sure I have everything expensed properly and everything matches up.

Cons

The interface can be a little confusing sometimes. I have used SAP Concur for some time now so when I switched it was frustrating to enter in some basic transactions. But I got used to it. The other thing i noticed is that the iPhone app is not a direct link to the software but instead needs to be synchronized before the data will go back and forth.

GR
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Garland R.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Emburse Certify Expense logo

Emburse Certify Expense

very good,

Reviewed 5 years ago

I am on the road a lot and it is easy to use on my laptop or phone.

Pros

Very intuitive system that is easy to use and manipulate the data once entered. The technical staff is very helpful when I have had any issues.

Cons

There was a learning curve because I formally used Concur but the tutorials are great and walks you through any problems.

DZ
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DAVID Z.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Emburse Certify Expense logo

Emburse Certify Expense

We replaced concur with Certify and haven't looked back

Reviewed 6 years ago

After 2 years of horrendous service by concur we decided to move to certify and they have been great. Their customer service is great. They helped us customize for our needs. Its extremely easy to use. We had so much trouble with concur and their offshore call center was horrible and of no help. I highly recommend certify.

Pros

No pros were added to this review

Cons

No cons were added to this review

MG
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Manuel G.

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Emburse Certify Expense

The best I have used so far

Reviewed 6 years ago

I was a long time user of Concur and I thought that was really good. I found Certify to be even more user friendly.

Pros

All you have to do is take a picture of the receipt, choose the date and then you can create a report using date ranges

Cons

none that I could find

SK
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Shane K.

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Emburse Certify Expense

Very easy to use.

Reviewed 5 years ago

I get my expenses, the money i put out, back faster.

Pros

Simple! Very easy and user friendly. I've used others and yours is way better than Concur. Very fast uploading receipts. Great product, beats what i used before. I would recommend this software to others.

Cons

I would like to recall and add expenses easier. Maybe I'm not doing it correctly but seems to be the only issues I have with your software. No big issues. Thank you

SS
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Sherry S.

Primary/Secondary Education, 11-50 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Emburse Certify Expense

Great features and ease of use!

Reviewed 4 years ago

This software easily competes with the big names in expense software- It has the same functionality as Concur and Expensify but they boast their customer service exceeds all other.

Pros

Easy to use interface and dashboard. Can navigate through the app easily as a first time user. Those that are not tech savvy have no problems adopting this as a new user.

Cons

When researching Certify, the only tier that has pricing is the base tier. You have to talk to another sales person to get an idea of how much the other tiers will cost the company.

SV
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Susan V.

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  • Value for money
  • Ease of use
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Emburse Certify Expense

Certify is a great product

Reviewed 10 years ago

We transitioned from Concur. Our transition was simple and have had great support from Certify. They continue to come out with enhancements to which only make our employees lives easier when it comes to submitting their expenses!

Pros

Certify has always been willing to work with us to fit what we need in an expense reporting system. Whatever we've asked for they've never turned us down. What more could a customer want!

Cons

The only thing I could hope for is some ad hoc reporting. The reports are okay for what we need but every so often we need something specific and it would be nice to be able to get that ourselves.

Vendor response

Certify provides a rich reporting suite with 6 to 10 options for every report. The reports are continually expanded and enhanced as a result of on-going customer feedback efforts. Because Certify is a true SaaS offering, all customers benefit from new reporting enhancements. -Certify

AR
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Verified reviewer

Religious Institutions, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Emburse Certify Expense

Great for on-the-go

Reviewed 5 years ago

Overall great experience. Would recommend.

Pros

I loved being able to snap a photo of my receipts while traveling. Certify even reads the receipts and helps to fill in the blanks for your Travel & Expense report as well. I found it overall easy to use. I had used spreadsheets and Concur to track travel and expense at previous companies and this was a big improvement.

Cons

It didn't have as many options and features as Concur offered and the feature that read the receipts to fill in the report wasn't always intuitive and didn't get the information right as often as I would have liked. Also, the overall look and feel of the software is a little outdated, in my opinion.

MW
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Mary W.

Used monthly for 1-2 years

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  • Value for money
  • Ease of use
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Emburse Certify Expense

I would say overall good

Reviewed 5 years ago
Pros

No pros were added to this review

Cons

Adding receipts is arduous The software allows me to Take it on the go therefore they software is very very very convenient . I would recomend this over Concur all the time no matter what the argument could possibly be and this fact is my fact and that is that so no matter who asks this is my final answer

KG
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Kathy G.

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  • Value for money
  • Ease of use
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Emburse Certify Expense

Daktronics, Inc - Certify Evaluation

Reviewed 10 years ago

We feel that our move to Certify was good and the right move for our travelers and users. Overall I would recommend Certify to others, especially since they continue to improve their product and add features.

Pros

Most employees find Certify very easy to use, and love the mobile app. We moved from Concur Expense which had more back end functionality for administrators but was not user friendly for travelers. The price point for Certify was significantly lower and yet we get a great product and excellent customer service. Certify is also responsive to feedback, and improving the product with new features and enhancements.

Cons

Could expand some reporting features or allow ad hoc reporting would be fantastic. Add some additional functionality for administrators to flag certain expense types and individuals for review. Allow some expense types to not require receipts.

Vendor response

Certify provides a rich reporting suite with 6 to 10 options for every report. The reports are continually expanded and enhanced as a result of on-going customer feedback efforts. Because Certify is a true SaaS offering, all customers benefit from new reporting enhancements. -Certify

AV
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Anna V.

Transportation/Trucking/Railroad, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Emburse Certify Expense

A different type of expense system

Reviewed 3 years ago

As the administrator I think it's a fantastic program for cost savings in comparison to some other popular expense systems. Users struggle with adapting to this software compared to Concur. The interface is completely different for how reports are created and receipts are uploaded. I like that they are constantly making improvements based on user and administrator feedback (I was informed that the more requests they get for something, the higher that project gets bumped up on their development list).

Pros

I like that there are several option to make it custom to our company (ability to make it work how we need it to). There is a vast learning library available and reporting is visually appealing and easy to find what I need to run as the administrator. The Certify tech support team is responsive and always rolling out new improvements based on feedback, we have already seen several positive changes in the last 4 months since switching to this for expenses and travel.

Cons

User feedback has been that it's not user-friendly, there are several aspects of the software that aren't intuitive and users struggle with learning this system after switching from Concur's interface. As the administrator it's difficult to create specific rules to kick-out certain expense categories for audit. We had to create a work-around by making a secondary account for myself to manually review those exceptions which is pretty odd and causes for a lot of double-work, as those approved by the secondary account come back to me as administrator to approve a second time.

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Adam P.

Legal Services, 51-200 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Emburse Certify Expense

I love the Mobile App

Reviewed 4 years ago

It is a good overall expereince the app and website are fast.

Pros

The software is easy to use. I've used both Certify and Concur for expense tracking. Both are good packages. However, Certify has an edge with the mobile app. The App on an iphone is really fast and the best part is it can scan your reciept to populate fields. This feature works with images that you take for example I will do a screen capture then submit the image. The Certify software doesn't a good job of grabbing info to fill in your report. This makes it simple and fast while on the go. I do my expenses while mobile.

Cons

Nothing that I can think of it is expense tracking software so If it doesn't get in the way you can't complain.