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SAP Concur vs Chrome River EXPENSE Comparison

Overview

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

Chrome River provides expense reporting for mid-sized and global organisations though an intuitive app that is consistent...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$8/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

596

518

150

36

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

83

52

8

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Overall it has been a great addition to keeping us accountable and organized. The software is easy to use and we love that you can add delegates to your account so they can assist with reports.
I like that is is functional and easy to integrate with other systems. I liked getting reimbursed and I like how you can see your tickets and what has been submitted.
They also offer an app which I haven't tried yet but have heard all good things about it. The ease of training employees is also a nice benefit as it is a pretty user friendly system.

Pros

I am using Chrome River for expense audit and it is very simple to use. There are some useful features like currency conversion, duplicate receipt checking will help to audit smoothly.
Fantastic customer service with a quality product that allows a lot of flexibility regarding expense reporting.
Further, our AP team and others have gained greater efficiencies by being able to collect this information in real-time and process it faster.

Cons

I have been unable to upload the expenses to QB for a month now and Concur is unable to figure out why. VERY frustrating to be paying for a product that is not even useful.
Ve encountered numerous problems when using this software, but I am not sure if it is a Concur problem or if it is based on filters my company might have imposed.
Itemizing expenses is even worse. I have used this at two different companies and at both organizations I dread expense reports in large part due to how cumbersome Concur is.

Cons

The errors that get thrown when a business condition is not met sometimes seem a little unpolished. For example, if it warns you to include a note, and you include a note, the warning doesn't go away.
We continually have issues and have to fight to get our reimbursements despite going through all the correct steps and getting pre-approvals. The system is confusing and constantly makes you resubmit.
The limitation of customization of Mexico VAT.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features63
  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Approval Process Control
  • Audit Trail
  • Auditing
  • Automated Expense Input
  • Automatic Notifications
  • Billing & Invoicing
  • Business Intelligence
  • CRM Integration
  • Cash Flow Management
  • Categorization
  • Compliance Management
  • Credit Card Integration
  • Custom Fields
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Drag & Drop Interface
  • Duplicate Detection
  • ERP Integration
  • Electronic Payments
  • Employee Management
  • Expense Claims
  • Expense Tracking
  • Fraud Detection
  • Gamification
  • Instant Messaging
  • Invoice Management
  • Invoice Processing
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Country
  • Multi-Currency
  • Multi-Department / Project
  • Multi-Language
  • Multi-Location
  • Online Booking Integration
  • Performance Reports
  • Planning Tools
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Billing
  • Reimbursement Management
  • Reporting & Statistics
  • Risk Analytics
  • Route Management
  • Rules-Based Workflow
  • Sales Tax Management
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integration
  • Time & Expense Tracking
  • Travel Management
  • Trend Analysis
  • Two-Factor Authentication
  • User Management
  • Total features47
  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Approval Process Control
  • Audit Trail
  • Auditing
  • Automated Expense Input
  • Automatic Notifications
  • Billing & Invoicing
  • Business Intelligence
  • CRM Integration
  • Cash Flow Management
  • Categorization
  • Compliance Management
  • Credit Card Integration
  • Custom Fields
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Drag & Drop Interface
  • Duplicate Detection
  • ERP Integration
  • Electronic Payments
  • Employee Management
  • Expense Claims
  • Expense Tracking
  • Fraud Detection
  • Gamification
  • Instant Messaging
  • Invoice Management
  • Invoice Processing
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Country
  • Multi-Currency
  • Multi-Department / Project
  • Multi-Language
  • Multi-Location
  • Online Booking Integration
  • Performance Reports
  • Planning Tools
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Billing
  • Reimbursement Management
  • Reporting & Statistics
  • Risk Analytics
  • Route Management
  • Rules-Based Workflow
  • Sales Tax Management
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integration
  • Time & Expense Tracking
  • Travel Management
  • Trend Analysis
  • Two-Factor Authentication
  • User Management

Integrations

  • Total integrations57
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations14
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SAP Concur vs. Chrome River EXPENSE

See how SAP Concur and Chrome River EXPENSE stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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