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SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.
No matter where your employees travel or what they buy, DATABASICS expense management software gives your organization the...
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Verified reviewer
Computer Software, 10,001+ employees
Used monthly for 6-12 months
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Overall I would recommend Concur Expense, given there is a learning curve, but once you get used to it, things work pretty smoothly.
I use Concur Expense at work to expense for office related expenses. It works quite well, gives you the ability to bundle all the related expense under one expense report, upload an expense receipt separately from the expense which can be later used in an expense. One of my favourite features is automatically creating the expense when a receipt is uploaded.
There is a learning curve to use the software. It took me a while to understand how to upload an expense from the android app. The terminologies expense, expense report are not intutive for a new user. Personally, I find the web UI also cluttered.
Vijay b.
Mechanical or Industrial Engineering, 10,001+ employees
Used monthly for 2+ years
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- It has made my travel management less cumbersome. - Concur helped me to focus on my business trip instead of thinking of report only. - Getting the reimbursement faster for out of pocket expense also.
- Expense Management - Travel Management - Corporate Credit card management. - Reimbursement of the expense easiness.
- Multiple Receipt addition in report not possible. - Sometime slowness in the application working
Abhishek A.
Internet, 10,001+ employees
Used weekly for 2+ years
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Concu'r expense reporting tool + the mobile app to upload expense is good to have product for organizations.
A more intuitive UI would be nice to have. At time it is very difficult to identify and solve for the errors while submitting expense reports.
John D.
Financial Services, 1,001-5,000 employees
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Sales team was very aggressive. We declined due to cost. They went behind sourcing team's back to keep RFP alive.
Travel and expense system was top of the line. Integration between travel and expense was seamless.
Did not use system enough to determine that. Mainly cost was an issue. Experience with sales team also soured our perception.
David M.
Hospital & Health Care, 10,001+ employees
Used monthly for 1-2 years
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Expense management and reporting Receipt capture Mobile capture and entry of a receipt and for that matter of an entire expense report. Easily track down previous expense reports to guide in replicating parts for the current report. Setting up your travel profile information in great detail to help our corporate travel agency be better equipped to align your booked travel plans with your preferences.
The ease by which you can associate receipt images to the reported expense. Splitting up expense across project billing codes. Point and click to direct the expense report to the appropriate approver.
Finding the names of other employees to add to a group event. Calculating gas mileage surrounding the use of a personal car for business purposes. The Links menu appears to include some out of date options.
Megan B.
Events Services, 201-500 employees
Used monthly for 1-2 years
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Easy expense reports!
What I like most about Concur is how easy it is to use. When I have to use the Expense option, every category that I need to submit an expense for is present. Taxi, Per Diem, Checking bags for flights. Its all right there and easy to use. I like that I can also submit photos of my receipts easily.
My least and most frustrating issue with concur, is when my expense report goes into "audit" by concur. I was told that when a report is in "audit" mode, it should only be there for 24-48 hours, but I have had reports stay audited for up to 7 business days. I usually have to cancel a report and submit a new one in hopes that the new report does not have to be audited. That usually works.
Nakul S.
Used monthly for 1-2 years
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easy expense reporting
1) automatic flight/hotel/car expense import 2) they are on track to add intelligent features like smart travel assistant 3) support is very responsive
1) the website is a bit non-responsive 2) one or two times, I have had to re-fill the report because there was some problem while reviewing the expense. This was annoying
PHANEENDRA A.
Computer Networking, 1,001-5,000 employees
Used weekly for 2+ years
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I have used concur expense/travel management and the features are very basic. Every expense need to be manually filled and repeated for similar expenses. The attachments support per expense is neat.
Concur expenses missing easy to use features like exporting expenses from spread sheet. And there can be lot of exception while submitting reports due to some errors, and need to involve support team for resolving
Anavictoria Z.
Hospital & Health Care, 1,001-5,000 employees
Used monthly for 1-2 years
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Easy to put your expense and download your receipt. There is drop down to for reasons for your expense
No complaints. I really like how easy this app
Verified reviewer
Telecommunications, 501-1,000 employees
Used monthly for 2+ years
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Very Good tool for Expense Management. Automated email is sent to inform the progress of the Expense report.
Cloud based Automated expense management system, easy to use and good tool.
Nothing in particular all features are very good
John G.
Computer Software, 51-200 employees
Used monthly for 2+ years
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Concur is a very good expense management tool. Very positive employee feedback, viewed as a benefit. Quality service. Overall could be priced less.
Pre built connectors that make integration with your systems easy. Great brand recognition, known as the leader in the industry. Overall lots of features and functions.
It should be easier to complete an expense report via mobile phone. Expense It and Trip It should be one product.
David S.
Used weekly for 1-2 years
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Easy, simple expense submissions.
I worked at a large organization where we had to turn in expenses by spreadsheet/email. Was so clunky and had so many mistakes. Switched to a new organization using concur and was amazed at how simple the process could be. Sync between phone app and cloud desktop app is great - sometimes I'm out and need a picture with my phone and others I need to upload a file. I like uploading in real-time during the month rather than waiting until the end of the month to hunt down and submit receipts.
Not many cons - the phone app is a bit more limited than the desktop - can't enter a new vehicle for mileage for example.
Verified reviewer
1,001-5,000 employees
Used weekly for 2+ years
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I'm able to submit expense reports from my phone and approve my team's expense reports anywhere with an internet connection
it would be nice to have a quicker way to access closed reports as I frequently clone old reports that are repetitive.
Verified reviewer
Civil Engineering, 10,001+ employees
Used monthly for 6-12 months
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This expense platform is so much easier to use than the previous software I used for expense reporting.
I really like how easy it is to submit expense reports for my work. This pulls in information from my corporate card and already fills in some of the information. It pulls in previous submissions of my reports to help me submit my expense report.
I wish it would explain in others ways summaries of all of the expenses that I have submitted to date on the service.
Carley P.
Food & Beverages, 11-50 employees
Used other for less than 6 months
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While some expense platforms are very confusing, Concur Expense is much more intuitive. Mobile app makes expensing easy on the road.
Mostly all good, any issues occur irregularly with less-frequently-use features and odd expense situations
Verified reviewer
Machinery, 201-500 employees
Used weekly for less than 6 months
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Overall, it saves me time and helps me to create expense reports that are more accurate than using a spreadsheet.
It is easy to track expenses and crest expense reports. Say “Goodbye” to creating a spreadsheet and totaling columns and rows - Concur makes it easy to create expense reports, add receipts when needed, and submit expense reports.
Sometimes it will take a couple days for the expenses from my company card to show up, and so I have to wait a couple days to submit those on a report.
Melinda C.
Higher Education,
Used other for 2+ years
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trip expense report generator
Credit card transactions automatically come into your account. It is pretty easy to create expenses and then attach receipts.
Creation of trips versus requests versus reports is confusing. You have to request a trip before you can attach expenses by it. But most of the time people travelling don't need requests approved. Also the trip calculator should have a 'reverse' button or the like, to eliminate having to put the same thing in twice.
Joevanne V.
Consumer Goods,
Used weekly for 2+ years
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Concur covers everything needed for expense management. The solution allows end users to gather and complete all travel and expense needs.
A downside and improvement option I see with concur is allowing end users to submit estimates for approval. At my current company whenever we are traveling to conferences and training there is a need to submit an estimate for approval. With the way concur works it technically has to be manually done and not through the system itself.
Verified reviewer
Nonprofit Organization Management, 51-200 employees
Used monthly for 2+ years
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Concur Expense has helped streamline expense reporting for our business. No more paper based reports. The process is much easier now.
Accessing older reports could be a little easier.
Walker E.
Airlines/Aviation, 1,001-5,000 employees
Used monthly for 2+ years
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Makes expense reports fun again!
For once in my life I don’t dread doing company expense reports! It’s always nice when there are ways to easily track spending for business trips.
Sometimes it won’t let you submit a report unless all your information matches correctly. This could also been seen as a plus because it catches a lot of user-error.
Verified reviewer
Electrical/Electronic Manufacturing, 10,001+ employees
Used monthly for 2+ years
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Never had any issues with submitting reports through SAP Concur.
It has all that is needed for travel and expense management. Easy to submit receipts and any other travel related expense documents.
Interface is slow, could be more modern. In this age, no reason to stay behind a old interface when they can be as modern and intuitive as possible.
Matthew M.
Airlines/Aviation, 10,001+ employees
Used daily for 2+ years
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Good but it still is very time consuming. Use of the app lowers the amount of time to complete expense reports
Easy to add expenses and people to the expense.
Starting an expense can be a little confusing in the first screen. Also the expense matching or link does not work very well
Ella A.
Research, 51-200 employees
Used daily for 6-12 months
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Reporting made easy
Expense Program that you can track. Members can attached receipts as they enter their expense report. Excel base format with filter functionality
Tax portion of expense has to be itemized when the function to plug in the amount is available but does not allow to enter it.
Mati K.
Utilities, 5,001-10,000 employees
Used monthly for 1-2 years
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Very well designed. Easy to use and submit expenses.
Difficult to search for older expense forms.
Mackenzie D.
Information Technology and Services, 10,001+ employees
Used daily for 2+ years
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Travel Management and Expense Reporting
This is the top software for travel management and expense reports in the industry. Therefore, they do the best they can. It is relatively simple to use and connects to other platforms.
Many processes should be automated so you don't have to go through every single expense and add all the details. I wish the mobile app was easier to use.
Tom R.
Music, 1,001-5,000 employees
Used daily for 2+ years
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User friendly! The admin functionality is very easy to navigate. The application flags policy exceptions for offshore audit team as well as approvers in the 4 level approval flow. Split screen capabilities allows audit team and approvers to view receipt attachments at the line item level. The application handles ALL interfaces/feeds from Amex, HR, PRS system and SAP. The Jasper reporting tool used for budgeting, T&E Spend and exception reporting. Helpdesk is actually VERY HELPFUL!!
Nothing really bad to say about the application it self, the help portal at times is a bit cumbersome.
Thank you for your review!