SAP Concur vs Expensify Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Gabriel Audick

Not great :(

2018-09-20

Pros

Almost nothing, except the eventual reimbursements in my checking account.

Cons

Please copy expensify :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
SAP Concur Reviews
SAP Concur
Travel, expenses and invoices—automated and in control
Read more
Lindsey Kremer

Hyped up product with a great sales team and below average performance

2018-02-22

Pros

I like that it's cloud-based and includes Expensify.

Cons

1) Extremely poor customer service. It's not their fault, but the customer service teams are outsourced and unqualified to do much more than read from a script. 2) The software lacks an intuitive interface. Requires a lot of manual effort, from receipt matching (which is supposed to be automatic but fails more often than not to match to the proper transaction), to viewing the receipt in a little tiny window. The transaction type, which the system should learn, fails to port properly about 50% of the time, which means I have to manually change it. All in all, requires A LOT of manual effort for a system that was promised to increase efficiency and make our lives easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
SAP Concur Reviews
SAP Concur
Travel, expenses and invoices—automated and in control
Read more
Anonymous
Enterprise Customer Success Manager, Uber Eats (Internet company, 10001+ employees)
Verified Reviewer

Super Useful for Employees That Have a Corporate Card and Complex Travel Policy

2019-03-19

Pros

- Corporate card is linked directly to account, and the automatic categorization of expenses is effective - Ability to see what airline tickets and hotels adhere to my company's travel policy at time of booking - Ability to itemize dinner receipts to specify exactly who took part in a meal

Cons

- Very cumbersome software with a steep learning curve - The UI is rather clunky, not as sleek as Expensify

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
SAP Concur Reviews
SAP Concur
Travel, expenses and invoices—automated and in control
Read more
Joe Cross

Standard expense tracking - does the job

2017-06-28

Pros

It has a relatively user-friendly mobile interface. The software works well most of the time and does the job of recording and organizing expenses.

Cons

Not nearly as intuitive, clean, or efficient as Expensify. Having more features, like the ability to scan receipts or auto-populate fields based on previous entries would help immensely.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
SAP Concur Reviews
SAP Concur
Travel, expenses and invoices—automated and in control
Read more
Brent Peterson

It works well, but it's not simple, and not designed as well as more modern apps

2018-07-02

Concur seems to have it all for larger orgs looking to wrap travel and expense compliance into one package.

Pros

It's kind of like Expedia and Expensify wrapped into one.

Cons

It has everything in one, so it is a little complex, and uses lots of small text and little links to navigate, which is quite different from the more modern apps I'm used to using.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
SAP Concur Reviews
SAP Concur
Travel, expenses and invoices—automated and in control
Read more