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SAP Concur vs HubSpot CRM Comparison
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Overview
SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
0
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Kunal D.
Pros
Cons
Mark T.
Cons
Ryan C.
Key features
- Total features73
- 1099 Preparation
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting Integration
- Accounts Payable
- Activity Dashboard
- Activity Tracking
- Aging Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Audit Management
- Audit Trail
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Cash Management
- Cataloging/Categorization
- Categorization/Grouping
- Check Writing
- Client Management
- Client Tracking
- Collaboration Tools
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Contract/License Management
- Core Accounting
- Corporate Card
- Credit Card Management
- Customer Database
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Extraction
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Duplicate Payment Alert
- ERP
- Electronic Funds Transfer
- Electronic Payments
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Expense Claims
- Expense Tracking
- FAQ
- Financial Reporting
- For Financial Institutions
- For Mac Devices
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Fraud Detection
- Interaction Tracking
- Internal Chat Integration
- Invoice Creation
- Invoice Management
- Invoice Processing
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Marketing Automation
- Mileage Tracking
- Mobile Access
- Mobile App
- Mobile Receipt Upload
- Multi-Currency
- Multi-Language
- Multi-Location
- Online Booking
- Opportunity Management
- PO Reconciliation
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Policy Management
- Predictive Analytics
- Progress Tracking
- Project Management
- Prospecting Tools
- Purchase Order Management
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Alerts
- Receipt Management
- Recurring Payments
- Referral Tracking
- Reimbursement Management
- Relationship Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Request Escalation
- Restriction Management
- Routing
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Single Sign On
- Social Media Integration
- Source Tracking
- Spend Analysis
- Spend Control
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Travel Management
- Vendor Management
- Web Forms
- Workflow Management
- Total features94
- 1099 Preparation
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting Integration
- Accounts Payable
- Activity Dashboard
- Activity Tracking
- Aging Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Audit Management
- Audit Trail
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Cash Management
- Cataloging/Categorization
- Categorization/Grouping
- Check Writing
- Client Management
- Client Tracking
- Collaboration Tools
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Contract/License Management
- Core Accounting
- Corporate Card
- Credit Card Management
- Customer Database
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Extraction
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Duplicate Payment Alert
- ERP
- Electronic Funds Transfer
- Electronic Payments
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Expense Claims
- Expense Tracking
- FAQ
- Financial Reporting
- For Financial Institutions
- For Mac Devices
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Fraud Detection
- Interaction Tracking
- Internal Chat Integration
- Invoice Creation
- Invoice Management
- Invoice Processing
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Marketing Automation
- Mileage Tracking
- Mobile Access
- Mobile App
- Mobile Receipt Upload
- Multi-Currency
- Multi-Language
- Multi-Location
- Online Booking
- Opportunity Management
- PO Reconciliation
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Policy Management
- Predictive Analytics
- Progress Tracking
- Project Management
- Prospecting Tools
- Purchase Order Management
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Alerts
- Receipt Management
- Recurring Payments
- Referral Tracking
- Reimbursement Management
- Relationship Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Request Escalation
- Restriction Management
- Routing
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Single Sign On
- Social Media Integration
- Source Tracking
- Spend Analysis
- Spend Control
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Travel Management
- Vendor Management
- Web Forms
- Workflow Management
Integrations
- Total integrations89
- Authorize.Net
- Dynamics 365
- Dynamics 365 Business Central
- FreshBooks
- HubSpot CRM
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Sage Intacct
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations1303
- Authorize.Net
- Dynamics 365
- Dynamics 365 Business Central
- FreshBooks
- HubSpot CRM
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Sage Intacct
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
Alternatives
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User reviews that mention these apps
Michael B.
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used monthly for less than 6 months
Review source
Share this review:
Too slow to get reporting and errors corrected - the savings in the software versus alternatives is not worth the money spent to handle the process
Integrated into CRM already so work flow is same up to invoice approval - it's not a 3rd party software being integrated, but another SAP application.
The integration is not good - too many errors or type mis-matches. If you rely on the 3rd party input team to convert Invoices, expect a high rate of errors which will cause double work for team. SAP-Concur feels like it should be a 3rd party application.
Previn M.
Management Consulting, 10,001+ employees
Used monthly for 6-12 months
Review source
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From a user point of view, I can see why SAP Concur is one of the top claim solutions out there. It is extremely easy to use once you get the hang of it, and the mobile app actually helps a lot in tracking receipts especially if you travel a lot and might misplace receipts.
SAP Concur is well integrated with other transportation applications such as Uber / Grab which makes submitting claims that much easier. Concur has a clean finish and there were serious thought that was put into the UI, compared to some of the other SAP CRM modules out there. Concur has prefilled exchange rates which is linked directly with the exchange rate of the day for more accuracy.
There is too many fields to fill when submitting one line item of claim. The previous expense claim solution we had took much shorter time to fill up and submit. Attaching more than one documents is also difficult as you would have to continously save and upload again to append to previous documents.
Sara J.
Computer Software, self-employed
Review source
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SAP Concur
Concur -Travel and expenses, a mobile, dynamic experience benefits users, management, and adminstrators
Considering mobile workforces who travel to customer sites, trainings, partner events, and tradeshows, the ability to not only budget, but manage expenses is essential. The easy, real-time expense update features such as taking a photo of a receipt and creating an expense, and mapping technologies to track mileage are a benefit to users in drastically reducing data entry, and increase accuracy, which...
As a trial member, we have not fully deployed an enterprise level solution, but the API- connectors and overall feedback suggests ease of integration. At some point, future versions of these solutions will probably be chat-bot enabled for even faster inputs.
Infant R.
Information Technology and Services, 11-50 employees
Used weekly for 1-2 years
Review source
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Good
- Better in Manage clients and it's contacts - Good in Managing leads in kanban tool, easily drag and drop - Deal management is one of the key feature
We have tried to integrate with SAP business one CRM module. But didn't find the automate solution for this integration.
Darren T.
Computer Software, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
HubSpot CRM
We absolutely love our HubSpot, and are active users of the marketing, CRM, and sales tools.
The ability to run a coordinated sales and marketing effort for a small company is priceless, think they have beat all the competitors in this regard.
Visually appealing and minimalistic solution, after many years of using Salesforce and SAP solutions with their clunky overdone '100 fields on a page' type interfaces. The integration of marketing and CRM alone is a key reason to use HubSpot - everything flows together as it should and is so important for small and large companies alike. We enjoy the drag and drop abilities, template features, and ability for anyone to create workflows and sequences that add value and pull prospects through the funnel.
The 'visual upsell' aspect of the solution seeking more money for certain items (reporting, Sales Pro, etc.) although I do respect that fact that for a free product you must convert them somehow, it just seems a little too 'in your face'.
Dacil C.
Telecommunications, 201-500 employees
Used daily for 1-2 years
Review source
Share this review:
I have been using Hubspot CRM for a year now. In my company we are seven different business units and each business unit is kind of ran like an independent company so the challenge to have them all in one CRM was compelling. Some of the business units had never have a CRM before and some other were using different ones: I had 3 using vTiger, a free Open Source CRM, and another one SAP. I started...
Ease of use On the cloud iOS App Easy migration of information
You can´t have more than one owner per contact
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