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SAP Concur vs The Loan Office Comparison

Overview

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

The Loan Office is a loan servicing system designed for small lenders, including mortgage lenders, consumer finance lenders,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$4500
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

609

527

150

36

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.8

(41)

5

4

3

2

1

34

6

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Overall it has been a great addition to keeping us accountable and organized. The software is easy to use and we love that you can add delegates to your account so they can assist with reports.
I like that is is functional and easy to integrate with other systems. I liked getting reimbursed and I like how you can see your tickets and what has been submitted.
They also offer an app which I haven't tried yet but have heard all good things about it. The ease of training employees is also a nice benefit as it is a pretty user friendly system.

Pros

With only 25 loans in our portfolio we were thrilled to find this cost effective solution.
We received great service from the start with the webinar introducing the product. Everything was very clear, and there was a time devoted to answer our questions.
Its very user friendly and again the tech support is fantastic. This program for our company has been a great assist in growing our company.

Cons

I have been unable to upload the expenses to QB for a month now and Concur is unable to figure out why. VERY frustrating to be paying for a product that is not even useful.
Itemizing expenses is even worse. I have used this at two different companies and at both organizations I dread expense reports in large part due to how cumbersome Concur is.
They also provide terrible customer support, and linking company cards can be difficult/full of system errors.

Cons

The reports and notices are a pain to customize (in MS Word), but that is my only complaint. My portfolio is very small, so I generally do personalized collections notices anyway.
We used to spend many hours monitoring all activity and then hours getting them to correct mistakes. The mistakes became so painful that we decided to take the chance to do it ourselves.
There's a learning curve, of course, but it's basically been easy to use and our "mistakes" have been correctable. We were up and running in no time.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features84
  • "What If" Scenarios
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Aging Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Amortization Schedule
  • Applications Management
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Auto Loans
  • Automatic Funds Distribution
  • Billing & Invoicing
  • Booking Management
  • Borrower Management
  • Business Loans
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Collateral Tracking
  • Collections Management
  • Compliance Management
  • Construction Loans
  • Corporate Card
  • Credit Card Management
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Document Imaging
  • Document Storage
  • Duplicate Detection
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Employee Management
  • Expense Claims
  • Expense Tracking
  • Fraud Detection
  • Gamification
  • Investor Management
  • Invoice Management
  • Invoice Processing
  • Label Printing
  • Labeling
  • Live Chat
  • Loan Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Receipt Upload
  • Monitoring
  • Mortgages
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • PO Reconciliation
  • Performance Metrics
  • Planning Tools
  • Policy Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Restriction Management
  • Route Management
  • Scheduled / Automated Reports
  • Search/Filter
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Student Loans
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Travel Management
  • Trend Analysis
  • Vendor Management
  • Workflow Management
  • Total features26
  • "What If" Scenarios
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Aging Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Amortization Schedule
  • Applications Management
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Auto Loans
  • Automatic Funds Distribution
  • Billing & Invoicing
  • Booking Management
  • Borrower Management
  • Business Loans
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Collateral Tracking
  • Collections Management
  • Compliance Management
  • Construction Loans
  • Corporate Card
  • Credit Card Management
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Document Imaging
  • Document Storage
  • Duplicate Detection
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Employee Management
  • Expense Claims
  • Expense Tracking
  • Fraud Detection
  • Gamification
  • Investor Management
  • Invoice Management
  • Invoice Processing
  • Label Printing
  • Labeling
  • Live Chat
  • Loan Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Receipt Upload
  • Monitoring
  • Mortgages
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • PO Reconciliation
  • Performance Metrics
  • Planning Tools
  • Policy Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Restriction Management
  • Route Management
  • Scheduled / Automated Reports
  • Search/Filter
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Student Loans
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Travel Management
  • Trend Analysis
  • Vendor Management
  • Workflow Management

Integrations

  • Total integrations62
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations1
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SAP Concur vs. The Loan Office

See how SAP Concur and The Loan Office stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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