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SAP Concur vs ACE Comparison

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Overview

Category Leaders

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

ACE is an open-platform, web-based debt recovery platform for first- or third-party collection efforts offering tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

975

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

1.5K

5

4

3

2

1

738

599

170

38

35

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.5

139

5

4

3

2

1

89

38

9

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

I love the ability to review and approved remotely. I appreciate the emailing of receipts and then being able to easily select them for each expense.
It is one of the easy to use software and super user friendly. I would recommend this software to anyone trying to have time and money on Travel and expense management.
I like the ease of filling out each section without assistance. The best part is changing currency rates without having to do the math yourself.

Pros

I have been in the industry for 30+ years and am impressed with the simplicity of this product. With a few keystrokes and a click of a button, payment is secured and an account resolved.
We have been very happy with this company and the services provided. They have great customer service, and it is simple to use.
Secure, stable, feature rich collection software with excellent support and reasonable pricing.

Cons

My app often freezes out and says "analyzing" for days. I worry my receipt image will be lost.
When you do have to enter information, it is PAINFUL. The interface looks old and messy, and adding images and receipts is a unnecessarily difficult process due to bad thumbnails and image viewing.
I find it a bit confusing to use. Maybe it's because the way it is configured in my company, but it is too much information in one visual that you might get lost when selecting the proper option.

Cons

I have made some foolish mistakes and they do not judge. The support is always trying to improve so that they can get to all companies with problems.
Lack of examples that you can learn from and training on their analytics reporting tool.
For instance, build a query the wrong way hooking multiple tables together can be a guessing game at times because the query will timeout or break.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features71
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Auto-Dialer
  • Automated Notices
  • Billing & Invoicing
  • Booking Management
  • Borrower Management
  • Business Process Automation
  • Callback Scheduling
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Client Management
  • Collection Agencies
  • Commission Management
  • Compliance Management
  • Contact Management
  • Core Accounting
  • Corporate Card
  • Credit Card Management
  • Credit Card Processing
  • Credit Reporting
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Fraud Detection
  • In-House Collections
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Plans
  • Performance Metrics
  • Policy Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Restriction Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction Management
  • Travel Management
  • Vendor Management
  • Workflow Management
  • Total features27
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Auto-Dialer
  • Automated Notices
  • Billing & Invoicing
  • Booking Management
  • Borrower Management
  • Business Process Automation
  • Callback Scheduling
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Client Management
  • Collection Agencies
  • Commission Management
  • Compliance Management
  • Contact Management
  • Core Accounting
  • Corporate Card
  • Credit Card Management
  • Credit Card Processing
  • Credit Reporting
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Fraud Detection
  • In-House Collections
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Plans
  • Performance Metrics
  • Policy Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Restriction Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction Management
  • Travel Management
  • Vendor Management
  • Workflow Management

Integrations

  • Total integrations78
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier