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SAP Concur vs ACE Comparison

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Overview

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

ACE is an open-platform, web-based debt recovery platform for first- or third-party collection efforts offering tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$8/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$975/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

594

518

150

36

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

89

38

9

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Overall it has been a great addition to keeping us accountable and organized. The software is easy to use and we love that you can add delegates to your account so they can assist with reports.
I like that is is functional and easy to integrate with other systems. I liked getting reimbursed and I like how you can see your tickets and what has been submitted.
They also offer an app which I haven't tried yet but have heard all good things about it. The ease of training employees is also a nice benefit as it is a pretty user friendly system.

Pros

Reliable product, great selling point with prospects, keeps current clients happy and makes them self sufficient. Would recommend to others in the business.
Furthermore, it's the finest system of any agency that I had to audit for the bank. The automation capacity is amazing.
Friendly from day one and always available. Great software which does everything you need and more at a great price.

Cons

I have been unable to upload the expenses to QB for a month now and Concur is unable to figure out why. VERY frustrating to be paying for a product that is not even useful.
Ve encountered numerous problems when using this software, but I am not sure if it is a Concur problem or if it is based on filters my company might have imposed.
Itemizing expenses is even worse. I have used this at two different companies and at both organizations I dread expense reports in large part due to how cumbersome Concur is.

Cons

I have made some foolish mistakes and they do not judge. The support is always trying to improve so that they can get to all companies with problems.
Finally a product that is straight forward and user friendly. No hassle, no down time, no worries.
He never makes me feel like an idiot when I make a mistake.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features63
  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Approval Process Control
  • Audit Trail
  • Auditing
  • Automated Expense Input
  • Automatic Backup
  • Automatic Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • Business Intelligence
  • Cash Flow Management
  • Categorization
  • Check Processing
  • Client Portal
  • Collections Management
  • Compliance Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Duplicate Detection
  • ERP Integration
  • Electronic Payments
  • Employee Management
  • Expense Claims
  • Expense Tracking
  • Fraud Detection
  • Gamification
  • Instant Messaging
  • Invoice Management
  • Invoice Processing
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Partial Payments
  • Performance Reports
  • Permission Management
  • Planning Tools
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Reimbursement Management
  • Reporting & Statistics
  • Route Management
  • Scheduled Reporting
  • Search Functionality
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integration
  • Time & Expense Tracking
  • Travel Management
  • Trend Analysis
  • Total features24
  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Approval Process Control
  • Audit Trail
  • Auditing
  • Automated Expense Input
  • Automatic Backup
  • Automatic Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • Business Intelligence
  • Cash Flow Management
  • Categorization
  • Check Processing
  • Client Portal
  • Collections Management
  • Compliance Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Duplicate Detection
  • ERP Integration
  • Electronic Payments
  • Employee Management
  • Expense Claims
  • Expense Tracking
  • Fraud Detection
  • Gamification
  • Instant Messaging
  • Invoice Management
  • Invoice Processing
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Partial Payments
  • Performance Reports
  • Permission Management
  • Planning Tools
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Reimbursement Management
  • Reporting & Statistics
  • Route Management
  • Scheduled Reporting
  • Search Functionality
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integration
  • Time & Expense Tracking
  • Travel Management
  • Trend Analysis

Integrations

  • Total integrations57
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations1
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SAP Concur vs. ACE

See how SAP Concur and ACE stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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