SAP Concur Features

SAP Concur

Travel, expense and invoice—automated and in control

4.22/5 (1,381 reviews)

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1099 Preparation
ACH Payment Processing
API
Access Controls/Permissions
Account Reconciliation
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Aging Tracking
Alerts/Notifications
Approval Process Control
Approval Workflow
Audit Management
Audit Trail
Billing & Invoicing
Booking Management
Cash Flow Management
Cash Management
Categorization/Grouping
Check Writing
Compliance Management
Configurable Workflow
Corporate Card
Credit Card Management
Customizable Fields
Customizable Reports
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Duplicate Payment Alert
ERP
Electronic Funds Transfer
Electronic Payments
Expense Claims
Expense Tracking
Fraud Detection
Invoice Management
Invoice Processing
Mileage Tracking
Mobile Access
Mobile Receipt Upload
Multi-Currency
Multi-Language
Multi-Location
Online Booking
PO Reconciliation
Policy Management
Project Accounting
Purchase Order Management
QuickBooks Integration
Real Time Analytics
Real Time Notifications
Real Time Reporting
Real-time Alerts
Receipt Management
Recurring Payments
Reimbursement Management
Reminders
Reporting & Statistics
Reporting/Analytics
Restriction Management
Search/Filter
Single Sign On
Spend Analysis
Spend Control
Third Party Integrations
Time & Expense Tracking
Travel Management
Vendor Management
Workflow Management
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1099 Preparation
ACH Payment Processing
API
Access Controls/Permissions
Account Reconciliation
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Aging Tracking
Alerts/Notifications
Approval Process Control
Approval Workflow
Audit Management
Audit Trail
Billing & Invoicing
Booking Management
Cash Flow Management
Cash Management
Categorization/Grouping
Check Writing
Compliance Management
Configurable Workflow
Corporate Card
Credit Card Management
Customizable Fields
Customizable Reports
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Duplicate Payment Alert
ERP
Electronic Funds Transfer
Electronic Payments
Expense Claims
Expense Tracking
Fraud Detection
Invoice Management
Invoice Processing
Mileage Tracking
Mobile Access
Mobile Receipt Upload
Multi-Currency
Multi-Language
Multi-Location
Online Booking
PO Reconciliation
Policy Management
Project Accounting
Purchase Order Management
QuickBooks Integration
Real Time Analytics
Real Time Notifications
Real Time Reporting
Real-time Alerts
Receipt Management
Recurring Payments
Reimbursement Management
Reminders
Reporting & Statistics
Reporting/Analytics
Restriction Management
Search/Filter
Single Sign On
Spend Analysis
Spend Control
Third Party Integrations
Time & Expense Tracking
Travel Management
Vendor Management
Workflow Management
Visit WebsiteCompare App
1099 Preparation
ACH Payment Processing
API
Access Controls/Permissions
Account Reconciliation
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Aging Tracking
Alerts/Notifications
Approval Process Control
Approval Workflow
Audit Management
Audit Trail
Billing & Invoicing
Booking Management
Cash Flow Management
Cash Management
Categorization/Grouping
Check Writing
Compliance Management
Configurable Workflow
Corporate Card
Credit Card Management
Customizable Fields
Customizable Reports
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Duplicate Payment Alert
ERP
Electronic Funds Transfer
Electronic Payments
Expense Claims
Expense Tracking
Fraud Detection
Invoice Management
Invoice Processing
Mileage Tracking
Mobile Access
Mobile Receipt Upload
Multi-Currency
Multi-Language
Multi-Location
Online Booking
PO Reconciliation
Policy Management
Project Accounting
Purchase Order Management
QuickBooks Integration
Real Time Analytics
Real Time Notifications
Real Time Reporting
Real-time Alerts
Receipt Management
Recurring Payments
Reimbursement Management
Reminders
Reporting & Statistics
Reporting/Analytics
Restriction Management
Search/Filter
Single Sign On
Spend Analysis
Spend Control
Third Party Integrations
Time & Expense Tracking
Travel Management
Vendor Management
Workflow Management
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Mobile apps

iOS App


860,509 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


68,526 reviews

SAP Concur Feature Reviews

25 reviewers had the following to say about SAP Concur's features:

shiny s.

Customized travel management tool

2018-07-03

One tool for requesting data and claiming expenses for the approved travel and intimation of processing. Notifications received on real times basis.

Pros

Travel request and expense claim made quicker. accurate reporting in compliance with travel policy.

Cons

lack of syncing connector of its own for transferring data to QB. Reports are not exported in excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kara F.

Mobile friendly and seamless expense tool

2019-01-02

Now, it can happen in real time, and it's much easier to process the reports and submit payment quickly.

Pros

It's easy to take pictures of receipts, or even link your purchases to your Concur account to log automatically.

Cons

The travel booking is a bit clunky, and doesn't allow for integration of certain rewards programs, like Hotels.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Brian D.

It's pricey but it's certainly effective and useful

2017-10-13

Another look at different expense report software

Pros

It ties into AMEX and you can use it for so many features to clean up excel expense reports and other time consuming tasks.

Cons

It exports to CSV files and I really prefer a proper integration to accounting softwares which is why I went with Nexonia.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt K.

A Travel Site and Expense Management Tool

2018-11-27

This is a good, but not great, solution for expense management and trabel arrangements.

Pros

It is easy to use and submit expense reports for auditing. Most of the various tools and trip planners are good, but might be just as good as online travel sites.

Cons

THe expense reporting is not intuitive and can result in errant reporting and rejected expenses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Atul Y.

Manage Your employee expenses easily

2019-03-26

Concur is the best product to handle expenses and its API documentation help developer to integrate and all the documentation is available free of cost

Pros

Also its integration web api provides maximum information of the software so that developer can integrate with other softwares.

Cons

Some of the data is not exposed by API this create lots of work for developer and to get that data we have to call multiple services as per our requirement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Joshua H.

Pretty Solid Expense Tracking

2021-02-22

For the most part, SAP Concur is a solid expense management software that automatically imports transactions.

Pros

The automatic expense tracking tied to my business credit card works well.

Cons

Although SAP Concur does a great job at automatically importing transactions and starting expense reports, the few minor issues come with filling out the rest of the info for the report.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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naveen m.

Expense Managment through concur System

2018-09-26

Experience is good

Pros

Integration of API with other System.

Cons

Receipt management at the accounting review level is also very limited

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Food & Beverages company, 501-1000 employees)

Concur is a solid option for expense tracking and accounting

2019-08-29

We saved time and money keeping track of expenses and better monitoring budget spend.

Pros

Concur is a relatively easy-to-use interface for expense reporting and asks for the right level of detail for expense approval and management.

Cons

It was hard to merge two different expense reports into one for simplification.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Noah G. M.

Best in industry that I've seen.

2019-01-25

The data entry, expense management, reporting, and user-feel has been fantastic.

Pros

As an administrator of our expense solution I generally will tell our end users that if you think it can do something, it probably can!

Cons

Granted the 3rd party audit service is a bit of a burden at times, it seems that they have significant and regular turnover, that counts as an add-on in my opinion and shouldn't be held against the tool in general.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 201-500 employees)

Helpful when everything automates

2019-07-16

This is a robust travel and expense management program that is mostly seamless, and I love the mobile app.

Pros

I like that it integrates with Uber and Lyft to help log those travel expenses, and that I can book travel for work directly through the system.

Cons

Sometimes when I book a hotel or flight through the system, I find it impossible to locate that travel receipt and move it to the correct expense report.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Julie K.

Concur Expense has saved our company time and money

2017-07-21

Time savings; cost savings, especially in airfare and hotel bookings; employee compliance

Pros

Concur is easy to use; for those employees who use our corporate AMEX card and the travel booking within Concur, the expense report practically writes itself.

Cons

The response time from the billing department; we had a billing issue on an invoice and it is taking an inordinate amount of time for a response.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Electrical/Electronic Manufacturing company, 501-1000 employees)

Expense tracking

2021-02-05

Great for preparing and submitting expense reports.

Pros

Easy to upload receipts and attach them to expense reports.

Cons

Reporting is very limited, especially if you are looking to link this up to an external data warehouse system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Munetaka K.

Nice expense report and travel management

2021-07-15

I use for some purchase/expense reports as well as travel management.

Pros

User interface is good, fairly straightforward with enough flexibility to accommodate for most/all my needs in expense reports and travel management.

Cons

I like for the most part. Minor issues on the request side, but our organization is using outside of the original use-case.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan T.

Concur is a good expense reporting system but it has potential to be much better

2018-04-04

The software gives the company the ability to have electronic expense reports and receipts.

Pros

The software does a great job of keeping an audit history.

Cons

Users are forced to check the site multiple times a day to see if there is an expense report ready for payment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
John G.

Overall great software enjoyed by the entire company.

2018-06-14

Concur is a very good expense management tool.

Pros

Pre built connectors that make integration with your systems easy.

Cons

It should be easier to complete an expense report via mobile phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

All the features you need for Expense Management

2018-06-14

Easy, fast, and transparent Expense Management

Pros

Concur Expense Management has all the features you need for expense management.

Cons

Most of our employees mix different kinds of expenses into one expense report, so that feature would be nice for budget holders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Phil R.

Expense Management

2018-09-07

Pros

While we have not made the purchasing decision yet, all of my research provides a real-time and functional reporting mechanism that so far outshines any competitor.

Cons

While we have not yet made the purchasing decision, it looks like affordability might become an issue to engage Concur for our expense management.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Publishing company, 51-200 employees)

Easy to Use, Audit is a Bit Long

2019-10-24

More paperless way of expense reporting with higher accuracy.

Pros

And it has a wonderful feature for auto mileage reporting (I used to have to print a google map and hope I had the reimbursement rate correct).

Cons

If your company has Concur audit your expenses, expect a few extra days for payment.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Aviation & Aerospace company, 10001+ employees)

Helps Expensing Compliance

2020-01-13

Concur is a solid choice for expense reporting and approval.

Pros

I like how a software informs me long before I submit an expense report if there are any compliance issues.

Cons

It would also help if the software clarified what compliance requirements are being met, not just ones that aren't being met.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Electrical/Electronic Manufacturing company, 10001+ employees)

Serves the purpose. Could have more sleek and modern interface.

2019-12-11

Never had any issues with submitting reports through SAP Concur.

Pros

It has all that is needed for travel and expense management.

Cons

Interface is slow, could be more modern.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joel M.

Self Service Expense Management

2021-04-06

The automated workflows and multi-currency with support with AMEX travel really worked well for us.

Pros

Works great on iPhone or Android with good integration to web management tool.

Cons

The UI is okay, it doesn't look very modern and while not hard to learn wasn't initially as intuitive as some other expense software I've used.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tyler M.

better than others

2020-10-13

i've not had many issues using this and i generally think this is better than most other programs.

Pros

It makes expense tracking very easy such as for uploading receipts via email or phone app.

Cons

the interface is very clunky.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristen H.

Easy to use and simplifies expense reporting

2018-05-07

Saves time, easy to use, simplifies expense reporting.

Pros

Both the mobile app and the website are easy to use and MUCH simplifies the process of submitting expense reports.

Cons

There is some functionality I wish I had as an end user (like adding a new project code) that I need to request from our accounting department administrator but I am unsure if this is an internal setting or a software limitation.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 501-1000 employees)

Concur has the potential to be a great product, thus far, it has fell short of my expectations

2018-01-10

Accounts payable, expense reporting, Travel booking and now Purchase Requisitions.

Pros

We use Expense, Invoicing, the travel booking program, and am implementing PO's now.

Cons

Hard to describe what I like least because there are so many things, compared to other programs, that I dislike. Though I am super disappointed after one year, with the Travel implementation, I think overall, what I am most disappointed with is the inability for Concur to know their own product enough to be able to support it. I say this because it's taken me about 6 months of prodding and research to finally get to a person within Concur to help my company implement Concur PO's. I was told that Concur can't do Blanket PO's and I just kept asking and prodding until I got to a person who actually knew that part of the system well enough to help me build a business case to implement Concur PO's. Thats just one example though overall, I find that customer support is geared to only answer obvious questions. They respond to specific questions by sending 34 page documents for me to read through in order to try and glean my own answer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer J.

Significantly Reduced Company's Risks

2020-09-08

Overall, the system is great for what we wanted to do (made the whole payments process more streamlined, reduces risks, provides audit trail, etc.) and at a great price point with great support!

Pros

Relatively simple to set-up (incl. expense accounts, users, ACH, etc.).

Cons

The application does not allow payments in foreign currency. I was directed to their partner, PaymentsHub, for this, but as of now, I'm still trying to get that system set-up because of issues with the bank.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more