CreditOnline Reviews

This software has a lot of tools that you need to use in loan business. It has great customer support service 24/7. Best quality/price choise.

Personalized reports must be programmed separately.

A very comprehensive product for credit management, in which you can set almost everything that is needed in this line of business. I would highlight the availability and willingness of support. Once the system is implemented, credit management is already very simple. The advantage is certainly the very high level of automation of the entire loan management process and the consequent saving of human resources. The description of the API is very well done. The possibility of quick implementation of legislative changes is also an advantage. The system is in constant development, which brings improvements and new functions.

One of the disadvantages of the system is certainly the outdated and minimalistic help system. The complexity of the system can also be perceived as a certain disadvantage, mainly due to the need to initially "set everything up".

we can, by yourself, change the CSAS reject/ accept/manual check rules

trigger conditions form, request the external database only "IF"we implemented a simple filter for a very long time (almost a year), a very inelastic system in this point

*The system is simple*It is easy to adapt to a specific business*The system provider always creates additional necessary functions/processes*A significant number of changes can be made without the intervention of a developer.*The system works smoothly, interruptions are very rare.

For some seemingly very simple tasks, the deadlines seem quite long. Waiting 60 days for a request to be processed sometimes seems really too long.

The product is oriented for the profitable loan business portfolio scaling. Creditonline’s main attribute was integrity – it allowed our company to go into the market quickly and the solution offered by them was appropriate. What is especially useful is that we only pay for what is needed in our particular case and therefore we did not acquire additional unnecessary expenses. The solution allowed our businesses to grow by adapting it's processes to our requirements. It also reduced staff costs and unnecessary human error and improved bottom line. Creditonline’s team has been great to work with.

This software impproved a lot the management of our loans portfolio, I guess the only downside, if we can call it a downside, is the learning curve of our agents.

Vast list of integrations, system works quickly and efficiently. Bugs or errors are very rare but when there are sorted quickly and effortlessly.

The list of integrations can be very long and therefore a bit confusing at times to choose from. However, the team is always happy to help and explain the modules including which is best to choose for specific needs.

Functionality and easy to use, good value for money

Aditional programming , sometimes tikes time to explain problem,

The software becomes easy to use after about 2-3 months of constant use. It has the best price in the market which is the reason for our choice.

Takes time to get the desired features added to the main software and can be costly.

Best price/quality match, the software has many features that financial company need.

Report module is very weak, you can not construct reports that you need manually and need to program them. Also report can not be downloaded in excel format, which you really need when you work with numbers.

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