Crunch Features

Crunch

You live life. We do the numbers.

4.41/5 (41 reviews)

Competitor Feature Comparison

API
Account Reconciliation
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Alerts/Notifications
Bank Reconciliation
Billing & Invoicing
Billing Portal
Bookkeeping Services Integration
Budgeting/Forecasting
Client Management
Collaboration Tools
Compliance Management
Contact Database
Contingency Billing
Customizable Invoices
Data Import/Export
Data Visualization
Deadline Management
Expense Claims
Expense Tracking
Financial Analysis
Financial Management
General Ledger
Hourly Billing
Invoice History
Invoice Management
Invoice Processing
Mobile Access
Multi-Currency
Online Invoicing
Payroll Management
Profit/Loss Statement
Project Accounting
Project Billing
Projections
Purchase Order Management
Real Time Data
Real-time Updates
Receipt Management
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Reporting/Analytics
Sales Tax Management
Tax Calculation
Tax Management
Third Party Integrations
Time & Expense Tracking
Visual Analytics
Learn moreCompare App
API
Account Reconciliation
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Alerts/Notifications
Bank Reconciliation
Billing & Invoicing
Billing Portal
Bookkeeping Services Integration
Budgeting/Forecasting
Client Management
Collaboration Tools
Compliance Management
Contact Database
Contingency Billing
Customizable Invoices
Data Import/Export
Data Visualization
Deadline Management
Expense Claims
Expense Tracking
Financial Analysis
Financial Management
General Ledger
Hourly Billing
Invoice History
Invoice Management
Invoice Processing
Mobile Access
Multi-Currency
Online Invoicing
Payroll Management
Profit/Loss Statement
Project Accounting
Project Billing
Projections
Purchase Order Management
Real Time Data
Real-time Updates
Receipt Management
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Reporting/Analytics
Sales Tax Management
Tax Calculation
Tax Management
Third Party Integrations
Time & Expense Tracking
Visual Analytics
Visit WebsiteCompare App
API
Account Reconciliation
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Alerts/Notifications
Bank Reconciliation
Billing & Invoicing
Billing Portal
Bookkeeping Services Integration
Budgeting/Forecasting
Client Management
Collaboration Tools
Compliance Management
Contact Database
Contingency Billing
Customizable Invoices
Data Import/Export
Data Visualization
Deadline Management
Expense Claims
Expense Tracking
Financial Analysis
Financial Management
General Ledger
Hourly Billing
Invoice History
Invoice Management
Invoice Processing
Mobile Access
Multi-Currency
Online Invoicing
Payroll Management
Profit/Loss Statement
Project Accounting
Project Billing
Projections
Purchase Order Management
Real Time Data
Real-time Updates
Receipt Management
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Reporting/Analytics
Sales Tax Management
Tax Calculation
Tax Management
Third Party Integrations
Time & Expense Tracking
Visual Analytics
Visit WebsiteCompare App

Mobile apps

iOS App


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Android App


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Crunch Feature Reviews

25 reviewers had the following to say about Crunch's features:

Martyn W.

Very pleasing indeed.

2017-06-22

Pros

It does a very job for what is a complex subject area and helps me track my accounting activities.

Cons

Also the expenses presentation as a list, it reports 'combined' for items reconciled and combined but does not report reconciled for singular expense payments. The mobile app is less capable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Benjamin B.

Verified Reviewer

Been using Crunch now for 5 years. Has been a huge help in growing my company - www.benjaminball.com

2015-09-12

Because they do so much more than the standard book keeping software systems (ie VAT returns, PAYE returns, audited annual accounts) it is hard to do a simple price comparison with book keeping software.

Pros

- Easy to learn and to use - Combines accounting with book keeping - Good for cash flow - Responsive people - Good alerts so accounting deadlines are met

Cons

- new developments are not always as quick to arrive as you would like - financial reporting is OK, but not amazing - certainly good enough for a small business

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Jay C.

Saves us so much time and amazing staff

2017-06-21

saving time and a better understanding of accounting for companies

Pros

it's very easy to use and the real time info is great.

Cons

The reporting side can be better, you get great bar charts but only for the active tax year.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wayne P.

Crunch is an excellent and practical tool. The customer support is excellent.

2017-06-21

Great support in establishing ,my company and guiding me through the journey of managing my own accounts

Pros

Reasonably simple and intuitive. Like some of the supporting apps e.g. tripcatcher that makes life a breeze.

Cons

Could do with the ability to make life a little easier and have some reporting capability so can look at trends

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard M.

Crunch has given me more oversight and control over the financial performance of my business.

2017-06-20

Lower cost than traditional accountants, more feeling of oversight and control over financial position, more empowerment as a business owner

Pros

The various dashboards make it easier to see how my business is performing in terms of sales, revenue and profit.

Cons

Timed logout is too quick - I'm often toggling between tabs and tasks and don't want to have to sign in every 5 minutes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alyson M.

Gets the job done for much less than traditional accountants

2016-12-11

The biggest limitation is the reporting, there are a couple built in reports but you can't edit the reporting period!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Crunch


Hi there,

Thank you for taking the time to review our service. We're really pleased that you're enjoying the service and happy to recommend us!

So that we can improve the experience for yourself and other customers, would you mind providing a little more feedback to our Client Experience Manager, Andy, about adapting to the software? We'd really appreciate the extra insight.

Andy can be contacted directly using andrew@crunch.co.uk

We're aware that the reporting functionality requires some improvement and we're confident that we'll see this added next year. We always look to take on board feedback from our customers and look to improve on our software - we never sit still!

Thanks again.

Read more
Damien Z.

Software is good but pretty awful company with low quality service & high staff turnover

2019-01-08

I've had 5 different account handlers in 6 years all of which seem a bit clueless.

Pros

Easy to see the exact state of your business at any moment Easy to export data and tax documents

Cons

Steep learning curve You do all of the reconciliation yourself instead of an accountant No proactive tax advice or strategy so you pay a lot more tax overall

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Hugo N.

I can usually achieve my goals without the need for help from the account manager or an accountant.

2017-06-22

With the helpful notification I can also be on top of the deadlines for submissions to HMRC in terms of taxes, VAT returns or any other needed documentation.

Pros

All the relevant numbers information is clearly displayed on simple dashboards which makes it extremely easy to have a clear picture on the transactions performed, the amounts getting in and out of the account and expenses.

Cons

Even actions I have performed a couple of times, sometimes I have a hard time remembering under which section menu they can be found.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Courtney P.

I do enjoy the Crunch platform, but think it could be more helpful to automate some data entry.

2017-06-23

All of my business finances are online and accurate.

Pros

Also the UI is very clean and well layed out.

Cons

And I also think I should be able to link my bank account to Crunch and not have to do the whole import/export/reconcile/scan process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ian Y.

I'm a long time Crunch user and very happy with it.

2017-06-26

Makes it possible to run my business without wasting evenings and weekends keeping my accounts up to date.

Pros

The software covers all my needs for recording invoices, expenses, calculating taxes, preparing accounts and so on.

Cons

I get a bit confused over how the payments for Corporation Tax work - but my account manager is always on hand to sort things out for me,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Simon R.

Excellent control of finances and quick support when it's needed

2017-06-21

Instant views of costs and profit.

Pros

Being able to review and see all the business financials and keep on top of the critical things like tax and payments. Easy to navigate and record/track in and outgoing money.

Cons

Would like more reports for current, previous and all years of trading.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen L.

Running a small company made easy

2021-11-18

The customer support was always helpful and the system was easy to use.

Pros

The best thing about using Crunch was the peace of mind when dealing with invoicing and tax.

Cons

It took a while before they did a UI refresh, and the bug still existed after that, but it wasn't a deal breaker!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Crunch


Hi Stephen,

Many thanks for this review, we really appreciate your detailed feedback! It's really great to hear that Crunch was able to offer you the peace of mind you needed to run your company.

Our product team are really keen to act on all the feedback we receive about the software and are taking a look at the bug you've mentioned. Thanks again!

All the best,

Jen - Client Experience Manager

Read more
Kevin R.

Very intuitive software and a perfect balance of control/taken off your hands

2017-06-20

Pros

I am able to see everything intuitively but I especially love the Apps and how they interact with Crunch

Cons

I still think there is more that can be done using mobile, alerts for VAT payments etc but I use the calendar import which is reality, the same thing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
odd n.

Great! ...but theres a few small quirks and bits that need attention.

2017-06-20

More time to grow my business.

Pros

Ability to discuss accounts over the phone while looking at the same numbers.

Cons

Having to manually tweak monthly salary payments to show up as paid?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Yvonne B.

New to the system so still learning the features - I am not a techie so not all intuitive to me

2017-06-22

It still relies on me completing it though and entering the data, which as yet, I have no verification I am doing the right thing

Pros

Seems very comprehensive, I'm sure I'm not using all the features yet I have no doubt once I do, that it will prove its worth.

Cons

I'm not sure the VAT function is working properly and I have highlighted this a couple of times now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben - www.iamben.co.uk

Excellent stuff

2013-08-16

Paperwork (including all the HMRC real time PAYE stuff) is all done and taken care of automagically.

Pros

Hassle free accounting - I feel like they actually 'get' me and understand what I'm doing.

Cons

None, really.

Source: GetApp
Helpful?   Yes   No
Read more
Naresh P.

Has made the accounting requirements very easy and time saving.

2017-06-20

Time, I don't spend a great deal of time on my accounts.

Pros

Ease of use. Repetitive tasks can be easily automated. Good status information of companies position.

Cons

Does not provide support for holding and transacting in investments made via the company, i.e. stocks & shares.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Letts

Idiot user experience!

2013-08-20

After I had worked out that Crunch isn't something you just buy and get immediately (it takes quite alot of process to set up due to money laundering and other compliance requirements), I was wowed by the clarity, service and decency of the people providing this novel accounting service.

Pros

Clarity. Service. Cost

Cons

It's an accounting service, so don't expect to download it and get working.

Source: GetApp
Helpful?   Yes   No
Read more
Paul M.

Great service, really helpful team, good advice and essential for me when I was getting started

2017-06-21

Pros

Excellent web interface makes it easy to access all of my accounting information in one go.

Cons

I would also love a more fully inclusive contract review service, the existing arrangement with 5 day lead time is often too long so I end up having to go elsewhere.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Mark W.

Fantastic, Flawless, Painfree, Friendly, Knowledgable, Fast

2017-06-20

My accounting is pain-free and easy.

Pros

The software does the job, but it's the team and accountants you get with the software that put Crunch miles ahead of any competitor.

Cons

Mobile experience/Responsiveness could be better, but I have managed to do most things on a phone eventually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Emma K.

Easy to navigate and reassuring

2021-11-15

day-to-day business accounting. Ensuring I am always ahead of my accounting requirements.

Pros

Straightforward to use. Easy to track everything and stay on top of it.

Cons

Small learning curve and mobile app at first had a couple of small bugs, but nothing major.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Crunch


Hi Emma,

Thank you very much for taking the time to leave this feedback! It's great to hear that you found Crunch was able to help you run your company successfully and we look forward to welcoming you back in the future should the need arise.

All the best,

Jen - Client Experience Manager

Read more
Henri C.

Great for contractor accounting

2017-06-21

Pros

Easy display of available dividend money, good graphs of total revenue, getting accounts etc submitted are a snap

Cons

Tough to say, i've sent a few feature requests in with new ideas and I get thanked for sending them but don't get much visibility of if they've made the roadmap/if they'll ever happen

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul E.

Great software backed by people who call you back and know what they are doing.

2017-06-21

Complete and instant control of my business finances. Understanding where my company funds are is essential to a small company like mine.

Pros

You are in complete control of your accounts, you instantly know how much you have, what you owe and who you owe it too.

Cons

Some of the banking dashboards were poor, but have recently been improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gary G.

Easy to use, if stuck get support promptly

2017-06-20

Saves me a lot of time

Pros

Its also very easy to keep everything up to date

Cons

Word search sometimes hit and miss although this is not a real issue as help is always available when needed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam M.

I am giving one star as I can't give zero. I would strongly recommend avoiding this company at all c

2018-06-01

none

Pros

I can't think of many, the software is stage to use. you have to use different parts of the site for invoices.

Cons

I am giving one star as I can't give zero. I would strongly recommend avoiding this company at all costs. They messed up my payroll, my VAT and I am not sure whether the rest of the work they did is correct. I had to take out a bank loan to pay for the incorrect VAT and personal tax which was a couple of thousand out. After many calls to the HRMC I finally got this corrected myself. I am currently paying interest on a loan because of their mistakes, I complained but they aren't willing to offer compensation. Their attitude until I complained was very flippant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more