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Dash Billing Logo

Debt collection software

Last updated: September 2024

Dash Billing Reviews

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9 reviews

Recommended

BW
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Brittany W.

Mental Health Care, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simplicity at its finest....

Reviewed 2 months ago

I literally use Dash daily. I love that it is an easy system to teach to our patients.

Pros

I love the simplicity.

Cons

The only issue I have run into is transferring files from one billing platform into the Dash account. However, it is usually a quick fix with the amazing tech team!

Vendor response

Thanks for your review! We're glad you find Dash Billing simple and user-friendly. If you have any additional feedback or need further assistance, don’t hesitate to contact us!

JR
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Jodilynn R.

Transportation/Trucking/Railroad, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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DASH really helped our company!

Reviewed 2 months ago

DASH and all of the people there have been great and very responsive if we have questions or issues. The platform is easy to use, integrates with other software, and conforms to your business needs.

Pros

Ease of use, customer service has been great!

Cons

Report pulling, but I know that it in the works!

Vendor response

Thank you for your feedback! We’re happy to hear that you’ve found Dash Billing user-friendly and that our team has been supportive. We’re actively working on improving the report pulling feature and appreciate your patience. If you have any more suggestions or need assistance, feel free to reach out!

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Sami B.

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing RCM tool to speed up collections of balances owed

Reviewed 2 months ago

Excellent experience. The team is responsive, and the software just works!

Pros

ease of use, and exceptional response from our clients to SMS/emails for payments. Payments are coming in much faster after we started using Dash Billing

Cons

no real complaints, would be nice to have a few more reports available- which they are working on adding

Vendor response

Thank you for your feedback. We're happy Dash Billing has helped improve your collection process and appreciate your suggestion for more reports—those are in the works!

JC
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Julia C.

Hospital & Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Elevating Payment Experience

Reviewed 2 months ago

Very well! They are amazing to work.

Pros

The support team is amazing! They respond as fast as possible every time I send an email.

Cons

I would like to add a email link for clients to set up a payment plan.

Vendor response

Thank you for sharing your experiences with Dash Billing! We're glad our support team has been responsive and helpful. We appreciate your suggestion and will work on adding this feature to the software.

SJ
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Shawn J.

Financial Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feedback for Dash

Reviewed 10 months ago

Great. We anticipate building a good workmanship with Dash and hope we can continue adding on features to increase revenue.

Pros

Working with [sensitive content hidden] . Quick access and quick replies.

Cons

Twice per month invoice billing however that was changed to once in January so no issues there.

Vendor response

Thank you for sharing your experience. We look forward to helping you achieve even greater success with Dash Billing!

JM
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Julie M.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dashbilling Is User Friendly and Great for Consumers

Reviewed a year ago
Pros

Dashbilling has been super easy to use on the Administrative side and is very user friendly for Consumers as well. Moving to Dashbilling has enabled consumers to pay their balances much faster and has made my ability to process payments much easier, and I feel like I work more efficiently!

Cons

I cannot think of any cons at this time.

Vendor response

Thank you for sharing your experience with Dash Billing! We're happy to hear our software has made payment processing more efficient for you and your customers.

AR
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Allison R.

Accounting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Work With

Reviewed a year ago

They have been quick to answer any questions and are always available when needed.

Pros

Easy to use and understand! The system is great!

Cons

no answer for this due to none at this moment

Vendor response

Thank you for sharing your experience with Dash Billing! We're glad to hear you've found our software easy to use.

BB
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Bryan B.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quality Payment Portal Experience

Reviewed a year ago
Pros

I like that Dash Billing is constantly working on new upgrades and features as well as takes feedback on what to implement next for ease of consumer access.

Cons

I have not run into anything I have been personally dissatisfied with.

Vendor response

Thank you for sharing your feedback with Dash Billing! We're pleased to hear about your success with the payment portal and are committed to continually improving the customer experience.

MK
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Melissa K.

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dash Billing - Debt Collection

Reviewed a year ago

Great team to work with. They listen to what you need and work to get it in place.

Pros

The ability to send texts and e-mails and the web portal payment function.

Cons

Would be nice to be able to make notes and place due dates on those notes so you can follow up. With this feature all of the collections functions would be captured in this one wonderful program.

Vendor response

Thank you for sharing your experiences with Dash Billing! We're happy to hear about your success and appreciate your feedback.