CaseTrackerLaw Pricing Plan & Cost Guide

CaseTrackerLaw

Web-based debt collection and recovery software

4.92/5 (38 reviews)

CaseTrackerLaw Pricing

Starting from: $99.00/month

Pricing model: One Time License

Free Trial: Available (No Credit Card required)

CaseTrackerLaw is available across 4 pricing tiers: Starter, Standard, Security, and Ownership packages. Pricing starts at $90/user/month and scales with each tier, outlined below:

Starter: $99/one user/month, or $599.99/one time setup
Standard: $300-500/multiple users/month, or $2,499.99/one time setup
Security: $999/ulimited users/month, or $24,999.99/one time setup
Ownership: $10,000/multiple licenses, or $74,999.99+/one time setup

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CaseTrackerLaw Pricing Reviews

7 reviewers had the following to say about CaseTrackerLaw's pricing:

Benson Miller

Really good software and love the customer service / personnel

Used daily for 6-12 months
Reviewed 2017-08-23
Review Source: Capterra

It manages our portfolio of collection accounts very nicely.

Pros
It's functional for what we need and a great value for the price. The customer service team is very responsive and has been able to make any fixes or adjustments we needed in a timely manner.

Cons
It's not hugely user friendly and some of the reports take some time to figure out but now that we have learned our way around we love it.

Response from CasetrackerLaw


Thank you Benson for your wonderful review. Always a pleasure helping our clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dustin Howe

Everything you need... and more!

Used daily for 6-12 months
Reviewed 2020-07-10
Review Source: Capterra

This full service software is beyond anything that I could possibly ask for with the extremely affordable price tag. It's replaced several of my systems and reduced my work load so much. It's a Debtor management system, a creditor management system, and a sales pipeline system all in one. I switched from a free solution to this solution - that should tell you just how incredible this solution is.

Pros
This product is very user friendly and is full of features that you know that you need and features that you probably haven't thought of. I really like how it's been designed to specifically fit those who need judgment enforcement software. The client portal is an excellent feature and comes standard with the service. The staff and support team for CaseTrackerLaw are phenomenal and really care about their clients. If there's a feature that's not included, they'll work on getting that created specifically for your company and at an affordable rate.

Cons
Getting set up is a little intensive and time consuming - but that's because you're really customizing the software to fit your specific company and needs. Things can be a little confusing when you're getting on-boarded, however, they offer free training sessions while you're getting oriented to the software and take the time to explain things and aid you in getting set up. I wish there was a way to pre-load or add in some API information for MicroBilt and Delvepoint to aid in skip tracing, but that's always an option to ask for later and not a core requirement.

Response from CasetrackerLaw


Thank you Dustin for the wonderful review of Casetrackerlaw.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dennis Coldwell

My Personal Experience Using the Casetracker Collection Software

Reviewed 2014-08-28
Review Source: Capterra

I have been using CasetrackerLaw's Casetraker collection software for approximately 4 years. As operations manager at a retail/commercial collection agency for 3 years and for almost 1 year at my own collection agency. The software is very comprehensive, relatively easy to use, very reasonably priced and the team at CastrackerLaw are willing to customize options that may not be considered "within the normal realm of daily collection activities". When my partner and I decided to open our own agency last year, we didn't consider going with any other software for those reasons. Being a web-based system our clients value the ability to login to Casetracker at any time to monitor their accounts, statuses, payments as well as many other aspects of all business they have placed with us. THAT IS A HUGE SELLING POINT FOR ANY AGENCY'S SALES-STAFF. I have been in the collection business for over 30 years and used several different collection software systems and in my opinion Casetracker more than holds it's own in comparison to any system available on the market today.

Response from CasetrackerLaw


I would like to thank Dennis for the wonderful product review. We truly value our clients. B.Smith

Rating breakdown

Ease of use
Customer support

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Lynn Miller

Every business should be using this software!

Used daily for less than 6 months
Reviewed 2019-04-29
Review Source: Capterra

Words can not express how much I love this software! Easy to learn and easy to use. Once all the initial information is inputted all you have to do is click on what you want to do next. Couldn't be any simpler. The customer support is by far the best I have ever dealt with! Always pleasant and so helpful. They have gone above and beyond to make sure I had all the tools I needed to be successful!

Pros
Talk about bang for your buck! This software program makes my job so easy. Everything I need is at my fingertips. From generating letters, court forms and envelopes to Cost Reports and Remittances. I love the reminder report. No need to use a calendar anymore. There are so many features available to use that you can customize this software to do what would be best for your company.

Cons
With any new software program, it takes time to learn how the program works. The hardest thing for me was understanding the mapping process for the PDF court forms. As a collector, the terminology I am used to is different from some of the terminology this software uses, so I had to retrain my self to think like the software.

Response from CasetrackerLaw


We would like to thank Lynn for such a wonderful review. We are grateful and glad that she and her firm are happy and satisfied with the software and service we provide.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Julie Yates

Product Rewiew

Reviewed 2014-09-04
Review Source: Capterra

Casetracker is a cutting edge program used for case management of our collection files. It is easy to use and customizable to your personal needs. You can access Casetracker from the internet 24/7 and your clients can also have access from the internet to review their files 24/7. It is already loaded with over 100 features that come in handy in any collection environment. It is very cost effective for file management in a volume business.

Rating breakdown

Ease of use
Customer support

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Matthew Burkinshaw

Great cloud based solution for law firms

Reviewed 2014-02-11
Review Source: Capterra

I used CasetrackerLaw in debt collection law firms for @ 5 yrs. in the mid to late 2000's. We used an early version of the product but the functionality was good. I'm certain there have been many features added from the version I used - but the biggest factors for us in choosing the software were the fact it was a cloud-based solution and the interface was very intuitive. New employees could be trained in basic functions and become productive very quickly yet the program was robust enough that it had most features present in more expensive server-based case-management solutions. Another factor in it's favor was the the company behind the product. CasetrackerLaw communicated very well with my staff and was very responsive to any problems that arose.

Rating breakdown

Ease of use
Customer support

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Steve Cortese

Casetracker Law Collection Program

Reviewed 2015-02-05
Review Source: Capterra

We recently switched over to Casetracker Law. Prior to the switch, it would take our company hours to do simple tasks such as statements and progress reports. Now it takes minutes, plus we can send out a professional looking statement that gives a full breakdown of what happened during the previous month. The screens are very easy to navigate. In fact, I havent even had to use there tutorial tapes even once. There support staff has been very easy to work with. With the previous company, everythig was handled by E Mail. With case tracker, I can pick up my phone and just call, and the best part its free. Prior to that, even with E Mails, if I needed someting, it would cost. The safety features thay have built in gives me great assurance no one else can have access to our files. Everything is password driven and each employee is given access only to what they should have access to. I assure you , this did not happen with the previous company. Since we have only been on the program for 3 months, I really havent found any cons as of today date. If you knew the program we were using and compared it to Casetracker Law, you would know why at this time i cant be critical of anything. In closing, I would recomment their software to any agency that is looking to switch. Should you need any other information, please call or E Mail.

Rating breakdown

Ease of use
Customer support

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