CreditorWatch Collect Reviews

It creates a list for you of all your slow payers a.k.a. overdue debtors rather than you having to find these debtors yourself.

Nothing, apart from the learning curve at first to use it. But that's basically with any software, so not much here!

Super simple, no-frills software to help automate the process of managing A/R

Not always easy to see the full activity timeline. I wish there were more features being introduced but the functionality has been relatively the same over the last couple of years.

Hi Marc Thanks for taking the time to leave us this excellent review! We're really pleased you're finding our software simple to use and that it's done the job of automating your A/R. I've passed on your comments about the full activity timeline. In regard to more features, we do have some in the pipeline for launch this year. We'll be in touch with all our customers as it goes live soon, so keep an eye on your inbox. Would you mind if we used your review on our social media pages so other businesses can see how Debtor Daddy could help them? Thanks for recommending us! Lucy

The great benefit to this system is that you can tailor the debt collect process to fit your needs. The workflow set up is worded and sent when you want it to be. Customers that are overdue are continually engaged with messages and prompted to respond, an engaged debtor is better that an unengaged one. The system is flexible so you can change the workflow and messaging at any time if it is not having...

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One issue is that if you have a disputed invoice so you mark it disputed and mute it, this has no effect on the debt collect notices being sent. The only way to get around this is to mute the customer.

Hi Anna Thanks for taking the time to leave us this great review! We're really pleased to hear that the ability to customize your workflows and messaging is working well for you. We know that every business is a little different so pride ourselves on the fact our automation software can adapt to our customers' needs. Thanks for letting us know your thoughts on disputed invoices. I've passed this on to our team so they keep this in mind as they continue to develop the tool. Would you mind if we used your review on our social media pages? Thanks again for recommending us. Lucy

Automation workflow, we went from an archaic manual process to having an almost completely automated process. We've been able to reduce our client's AR greatly and focus on all the other aspect of our AR tasks and provide better financial statements.

It would be nice to create workflow templates that way when we integrate new organizations the setup is a little faster (it's not that hard to currently)

Hi Fabrice Thanks for taking the time to leave us this great review! One of the key things we aim to do for our customers is removing manual AR processes. We're so pleased that we've been able to support you to achieve this for your team. Thanks for raising your thoughts on workflow templates. I've passed this on to our team so they can keep it in mind as they continue to develop the software. Thanks for recommending us. Lucy

Debtor Daddy saves me an enormous amount of time and sees my invoices paid significantly more quickly

I have no complaints at all about Debtor Daddy

Hi Brett Thank you for taking the time to leave us this excellent review! We're thrilled to hear that Debtor Daddy's helping you get paid faster. This is one of the key things we aim to achieve for our customers, so your comments are really appreciated. Thanks for recommending us, Lucy

The best add-on! Out-sourcing the time consuming unpleasant job of phoning bad debtors frees up valuable time, and ensures the job gets done as soon as it needs to be. The log against each customer called is a great place to record all communication with the customer, like promises of payment. This is a great facility to keep on track of slow payers, and give the greatest chance of a good cashflow. I have found Debtor Daddy staff prompt, efficient and friendly

Not an awful lot of negatives to be honest .. Maybe that we hear about or find this product sooner.

Great assistance to organize aged outstanding accounts, seems to have great innovation and easy to use. No software bugs to date and easy updating., very intuitive and easy to set up, with plenty of built in flexibility.

A bit of a learning curve at first to understand and use, found that it took customer service some time to respond to requests-multiple hours. A bit pricey but has reduced our outstanding accounts.

It does the reminding for us, we dont have to think about it

can be a bit clunky to find your way around

Hi Sarah Thanks so much for leaving us a great review. It's great to hear that Debtor Daddy is doing it's job automating your reminders and taking that task off your plate. If there's any additional support we can provide to help you find your way around the software, our customer support team will be happy to help. Feel free to email us at hello@debtordaddy.com. Thanks again for recommending us, we really appreciate it! Lucy

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Debtor Daddy has increased cash flow and reduced admin time. We can now focus on other areas of the business that require attention.

There is not much to dislike. My 30-59 list does not display. That is all I can think of. Other than that, the program is great.

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