defi SOLUTIONS Features

defi SOLUTIONS

Loan origination system for banks and credit unions

4.67/5 (27 reviews)

Competitor Feature Comparison

Accounting
Alerts/Notifications
Approval Process Control
Audit Trail
Automated Decisioning/Underwriting
Collections Management
Compliance Management
Contract/License Management
Customer Database
Customer Management
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Drag & Drop
Electronic Signature
Financial Analysis
Financial Management
Loan Management
Loan Processing
Online Applications
Performance Metrics
Pricing Management
Real Time Monitoring
Real Time Reporting
Role-Based Permissions
Rules-Based Workflow
Secure Data Storage
Status Tracking
Template Management
Third Party Integrations
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Accounting
Alerts/Notifications
Approval Process Control
Audit Trail
Automated Decisioning/Underwriting
Collections Management
Compliance Management
Contract/License Management
Customer Database
Customer Management
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Drag & Drop
Electronic Signature
Financial Analysis
Financial Management
Loan Management
Loan Processing
Online Applications
Performance Metrics
Pricing Management
Real Time Monitoring
Real Time Reporting
Role-Based Permissions
Rules-Based Workflow
Secure Data Storage
Status Tracking
Template Management
Third Party Integrations
Visit WebsiteCompare App
Accounting
Alerts/Notifications
Approval Process Control
Audit Trail
Automated Decisioning/Underwriting
Collections Management
Compliance Management
Contract/License Management
Customer Database
Customer Management
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Drag & Drop
Electronic Signature
Financial Analysis
Financial Management
Loan Management
Loan Processing
Online Applications
Performance Metrics
Pricing Management
Real Time Monitoring
Real Time Reporting
Role-Based Permissions
Rules-Based Workflow
Secure Data Storage
Status Tracking
Template Management
Third Party Integrations
Visit WebsiteCompare App

defi SOLUTIONS Feature Reviews

18 reviewers had the following to say about defi SOLUTIONS's features:

Steve C.

Simply the best and only realistic option for those who seek a state-of-the-art LOS

2018-01-25

Pros

Able to be configured fast and efficiently based upon a seemingly limitless array of variables. The Credit and Loan Processing staff feel this LOS is the best they have ever used. Even the smallest issues have been consistently met with high levels of support. This LOS evolves as we grow, where others before have been an impediment to our growth.

Cons

Some reports concerning analytics need further development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from defi SOLUTIONS


We love hearing that your staff rates us their best LOS ever!! Our clients consistently recognize the excellence of our client implementation and client success teams and they can help if over-configuration has slowed your system. All defi products -- LOS, ANALYTICS, SERVICNG -- continue a healthy evolution and you (our clients) control our roadmap. Let us know what you need and we can work together to make needed features and enhancements a reality.

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Kevin L.

Great Software Company!

2017-03-29

Defi Solutions is great to work with and they make the transition from your current software to the new one very easy. The best part is they will build your new platform to match what you currently use.

Pros

Customer service and they tailor the software to your needs, not theirs.

Cons

The only con would be the inability to create reports that are tailored to your specific needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering defi SOLUTIONS

They are awesome!

Source: Capterra
Helpful?   Yes   No
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Joanna S.

Great LOS!

2018-09-20

The overall experience with defi Solutions has been excellent. The people and partners are the greatest asset of the company. They care about what they do and care about your business.

Pros

It integrates with tons of third-parties and allows for easy integration with those that are not built into the system.

Cons

Migrating changes from QA to production is a manual process. There is no current way to compare QA with production.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from defi SOLUTIONS


Ease of configuration and change -- and integration with over 50 of the industry's best integration partners -- are staples of all defi products. We hear you on the QA to PROD move and we are ON IT! Our EnSync product (talked about at defi SUMMIT 2018) should be available to you soon!

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Adan R.

Defi LOS

2018-09-20

Pros

Flexibility, fast response time and great looking interface!!

Cons

Still some pages are still with the old design

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from defi SOLUTIONS


We're happy to hear you like the new defi UI so much that you want all pages to benefit from the same look and feel. It's true that most of our pages have been transitioned and a few are older, but that's because our clients have consistenly voted for us to complete other work ahead of the refresh of the rest of the pages. We love the feedback and the always evolving list of things to choose from!

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Scott W.

Easy to Customize

2018-09-20

As we expand our business offerings, we are looking for a more robust solution to manage customer accounts in a simple to use solution.

Pros

Ease of use, customization and great UI and ease of use

Cons

Still missing a few features our company is needing, but they are working to enhance features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from defi SOLUTIONS


You've perfectly identified our strengths -- ease of use, customization (through configuration not code). Keep bringing us your ideas!!! Our development roadmap is determined by the needs of our clients, and with crowdsourcing you can work with other defi lenders and escalation a feature into production. 

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Kyle S.

Defi LOS

2018-09-20

Working with Defi has been great. The support has been very helpful. The industry knowledge has been extremely valuable. The software has been a great benefit and the ability to customize the software to your own business needs is extremely beneficial.

Pros

Very customizable. Responsive and reliable.

Cons

Sometimes hard to track root problems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from defi SOLUTIONS


We get it! defi was founded by lenders. We understand that lenders need reliable systems they can modify on the fly to keep up with changes in their lending programs. Our LOS is definitely feature rich and robust and we understand it might get overwhelming. But we have an amazing client support team that is always here to help. So never hesitate to reach out to them or to our defi COMMUNITY!

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Jose R.

Great, flexible system that allows us to quickly implement policies and changes

2018-01-24

Pros

The ability to implement changes in a short time, no matter how intricate and almost always without involving support and the reliability of a system that it's always up and running.

Cons

Hard to read in-app audit history; makes hard to research changes made by users and determine how and when the changes were made.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Glen K.

Very flexible platform that allows user to setup what they need

2018-01-30

Faster turnaround times for applications

Pros

Make integrations easy without having to invest heavily in custom development.

Cons

Sometimes too quick with updates that lead to issues, their eagerness to roll out new features is the reason for this. Mobile platform needs work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Ryan G.

Defi is Different

2018-09-20

Business changing.

Pros

The number of integration is staggering (and growing) allowing you a modular design that is honestly unparalleled in the industry.

Cons

The other issue (which they are working on) is that is can be time consuming to do most of the system admin work as it take a lot of manual labor to trace dependencies through your custom formulas and fields.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from defi SOLUTIONS


Thank you! defi was founded to empower lenders through configurable software. We listened to our lenders and HAVE recently restructured our teams and are doing a much better job of giving you more dependable timelines for configuration support. As for the tracing of dependencies, we do have an internal tool for that (we just haven't released it yet to clients), but if you ever need it just reach out to your client team and they will run the dependencies for you!

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Frederick H.

Amazing customer experience across the board!

2018-01-24

Flexible and modern loan origination system with great support all around.

Pros

The flexibility and adaptability as well as the modern way to involve clients as a group to chip in on common improvements. This is clearly a "new age" company that isn't afraid to try new approaches and not look behind. The service and client experience is always great from the product manager to the owner without forgetting the people answering your tickets when you have a question or an issue.

Cons

The wait time for development and integration with other companies (which often isn't their fault) is sometimes a bit longer than what we would like, but that is also because we were used to dealing with smaller scale software companies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
greg p.

Making a good product great

2018-09-20

I really enjoy the product and I understand it's a constantly changing and improving company, which I can appreciate. It has a ways to go but progress is happening, and rapidly. I am excited to see its improvement over the next few years, and I am happy to be a part of that journey

Pros

And there is a good amount of vendor integrations already and the list is growing each day.

Cons

I also think the design and layout is a bit old and ugly (sorry for the harsh term).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from defi SOLUTIONS


Thank you for recognizing your ability to customize, our improved speed, and our fantastic team and growing list of partners. Ouch on the old and ugly development area¿you'll be happy to know our new CTO feels the same as you and is very interested in improving the user experience,  where previously we focused more on functionality. Our defi SERVICING system has an updated "2018" UX, but there are certainly a plethora of things we can work on!  

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Dean M.

Generally a good LOS system. I think its a little overengineered

2018-01-24

Pros

Dealer Notes and AA setups/selections are easy. Dealer record and user setups are also easy to use.

Cons

Also is very hard to make changes to notification forms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Brian M.

support and configurability

2018-09-20

we've been able to provide our credit analysts and funders what they need to complete their jobs efficiently and provide them with a voice that enables them to request changes that Defi can provide.

Pros

customer support and ease of configurability are outstanding. We are able to do most things on our wishlist and the support team is always available. It's also nice to know the CEO is always available as well.

Cons

save time was a problem previously but is not any longer

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from defi SOLUTIONS


Thank you for recognizing our client support team (and of course our configurability)! Service and support are valued at defi and Stephanie Alsbrooks (our CEO) and I are always available for questions or conversations. And what great people we have on our implementation and support teams! They are ready, willing, and (best of all) ABLE to provide you the support you need We did recently greatly reduce save times with a June 2018 move to AWS and we continue to monitor and work toward providing the fastest responses possible. 

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Susan M.

Skopos has been a client since 2013 and it is one of the best decisions we made!

2018-01-30

Pros

Ease of use and functionality - like I always say, I do not have a tech background but have been able to build out and integrate this system to the its fullest capabilities almost single handed.

Cons

Especially since we are constantly integrating and using the latest features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from defi SOLUTIONS


defi products are designed for use by business users, regardless of technical background. If you understand your business, you'll understand defi. As we discussed at defi SUMMIT 2018 (in September) EnSync, our QA to Production transfer program is COMING SOON! We will keep you posted!

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Chris W.

Defi has been a tremendous asset to the growth and efficiency of our company.

2018-01-25

Pros

Ability to add additional products as needed , rather than all at one time.

Cons

Making changes to the system for a small firm can be somewhat time consuming and difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from defi SOLUTIONS


Let your client success manager know what you need and we will work together to do our best to make it happen. Most often needs can be handled through configuration, and we can help make that happen quickly.

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Eric G.

Hello

2018-09-20

Pros

DEFI supports our design

Cons

The inability to resize boxes and the scroll bars stink. Also the inability to delete old items

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from defi SOLUTIONS


Yes! We do want each of our lenders to configure and design defi products to fit their unique needs. Be sure to put your wants, needs, desires in the defi COMMUNITY ideas channel if you haven't already. We pull features ideas from there. And in case you don't want to wait for us to do it under the normal course of business, we can get you a quote for an enhancement and get it knocked out for you quickly!

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Larry D.

Defi LOS

2018-09-20

great product. recommend to peers

Pros

ease of implementation, ease of training for team, feature rich

Cons

support needs improvement. making sure understanding customer commitments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from defi SOLUTIONS


If I hear you right, your implementation and training went well, and the defi features themselves are great, but there are some support issues we need to address for you. We usually get accolades on our client support, so let's make sure to find out what you need and get you raving in that area also!

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Jeremy F.

Defi Essentials Review

2018-09-20

really a great experience for a small company with little or no ability to manage software. The essentials platform is reliable and durable even for users with limited technical aptitude.

Pros

ease of use for end user, stability of platform and web based interface. Also support is friendly, clear and understandable

Cons

can be difficult to rework if a bug is discovered

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from defi SOLUTIONS


Glad to hear we've nailed the ease of use, stability, and great customer support! When those occasional challenges occur, be sure and reach out to your client suppor team. We have an internal tool (not yet released to clients), that can help trace dependencies and assist in determining how to resolve challenges.

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