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Deskera CRM Pricing, Features, Reviews and Alternatives

Deskera CRM product overview

Price starts from

$

39

/momonth
Per User

What is Deskera CRM?

Deskera CRM lets you manage sales and support processes with no hassle.

Key benefits of using Deskera CRM

Automate your sales, marketing, and customer support in one platform

Sell more on-the-go with our award-winning mobile app

Simple and intuitive interface that requires minimal training

Make smarter business decisions with real-time analytics on the dashboard

Get real-time notifications for overdue activities with web and mobile applications

Easily import your existing data from spreadsheets within seconds

Manage your data visibility

Create professional email templates

Create segments and send personalised emails

Brand your helpdesk by uploading logo and banner

Improve performance with team activity management

Automate marketing, lead generation, sales, and after-sales operations

Run email marketing campaigns for lead generation, nurturing or engaging your customers and prospects

Configure rules to create dynamic segments from your contact lists and personalize your marketing outreach

Create custom forms to capture new potential leads from multiple channels

Add contacts and leads to mailing lists for nurturing or to sales pipelines for closing deals

Configure custom sales pipelines and track deals across different sales stages Schedule activities, calls or meeting with your contacts regarding deals and even sync your Microsoft 365 account

Setup an email helpdesk and an online help-site to provide world-class support to your customers

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
Webinars
Videos

Deskera CRM pricing information

Value for money

4.2

/5

14

Price starts from

$

39

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Deskera CRM features

Functionality

3.9

/5

14
Total Features37 6 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
API
Third Party Integrations
Data Import/Export
Alerts/Notifications
Customizable Reports
Workflow Management

Deskera CRM users reviews

Overall rating

4.1

/5

14

Positive reviews

86%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.4/10
Rating distribution

5

4

3

2

1

8

4

0

0

2

Pros
What an automation system, my entire sales team simple loving Deskera CRM it's easy to use functionality and integration with all application is superb and quick.

GM

George M.

Their support is also very active and they take great effort to build their community. We got the software specifically for the CRM, but it is also bundled with great Bookeeping and HRM saoos.

Tjakoen S.

They have an almost too good to be true pricing system.

Tjakoen S.

Cons
The only missing feature for us is inbuilt Proposals. Quoting and invoicing is includes with books.

Tjakoen S.

Some advanced features are missing in the CRM.

SM

Sagar M.

Still in development so it can cause problems, but once pointed out it only takes a few days to fix.

DR

David R.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Un software para trabajar en la web y en el telefono de una manera magnifica.

Reviewed a year ago

La parta de administración de usuarios me parece muy bien, la velocidad de trabajo desde el movil me parece bastante acertada.

Pros

Las aplicaciones moviles son de lo mejor, y la compatibilidad web.

Cons

Integraciones aun en desarrollo. no tiene el lenguaje español actualmente.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LOVE IT!

Reviewed a year ago

Overall it has been great for our business due to the dashboard functions to keep track of everything.

Pros

The CRM Software is amazing, but I like that it has the dashboard with one place for everything

Cons

So far it has been great with no issues or problems!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very Poor Customer Service

Reviewed a year ago

Very poor. We had some initial training sessions, but the service beyond that was non-existent. We've been trying to get a refund but we are being ghosted by this company.

Pros

Had functionalities similar to other ERP systems.

Cons

The customer service is abysmal. We've been calling for months and can't get anyone on the phone. Nobody has answered any of our messages. They took our money and seem to be done with us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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What a dashboard and user experience!

Reviewed 4 months ago
Pros

I have to say that it isn't difficult to understand why the Deskera mobile app has won an award: it has one of the best dashboards I have encountered and used! And not only from a user experience point of view but when it comes to features too: there's so much you can do with the Deskera app. I like the fact that you can easily manage contacts, create and customize different sales pipelines, and either send emails by syncing your inbox with Deskera CRM or set up actual email campaigns to send to the contacts whose information you have added to Deskera. The Insights side of things is terrific too because it enables you to look at different things that actually move the needle through different "lenses" (e.g. pie chart, funnel breakdown, etc.).

Cons

The biggest pet-peeve I have with Deskera CRM is the fact that you can't really pick exact dates and times for notification for important things – like tasks you need to care of. You do receive some kind of email notification but, for whatever reason, it gets to your inbox at a random time... yes, sometimes even in the middle of the night.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

One of the best all in one softwares

Reviewed a year ago
Pros

Its bookkeeping system is all the compliances ready for GST in India and the separate option for quotation sending is really helpful. How can I miss my most favorite feature that is the bank reconcilement. Apart from that the HRM system also serves the purpose and I use it for payroll and attendance management system now.

Cons

Some advanced features are missing in the CRM. I would also like to get the employee attendance tracking system in the HRM. Though it's on their roadmap.

Deskera CRM FAQs and common questions

Deskera CRM has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Deskera CRM has the following typical customers:
Non Profit, Public Administrations, Small Business


Deskera CRM supports the following languages:
English, French, German, Indonesian, Spanish


Deskera CRM supports the following devices:
Android, iPhone


Yes, Deskera CRM has an API available for use.


Deskera CRM integrates with the following applications:
Zapier


Deskera CRM offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base

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