Deskera CRM vs Zoho CRM Comparison

The CRM Software is amazing, but I like that it has the dashboard with one place for everything

So far it has been great with no issues or problems!

Its bookkeeping system is all the compliances ready for GST in India and the separate option for quotation sending is really helpful. How can I miss my most favorite feature that is the bank reconcilement. Apart from that the HRM system also serves the purpose and I use it for payroll and attendance management system now.

Some advanced features are missing in the CRM. I would also like to get the employee attendance tracking system in the HRM. Though it's on their roadmap.

No pros were added to this review

No cons were added to this review

Easy to use functionality - best graphics Hassle Free Integration with all application

Nothing at the moment

Ability for customization, price for value.

Still in development so it can cause problems, but once pointed out it only takes a few days to fix.

I have to say that it isn't difficult to understand why the Deskera mobile app has won an award: it has one of the best dashboards I have encountered and used! And not only from a user experience point of view but when it comes to features too: there's so much you can do with the Deskera app. I like the fact that you can easily manage contacts, create and customize different sales pipelines, and either send emails by syncing your inbox with Deskera CRM or set up actual email campaigns to send to the contacts whose information you have added to Deskera. The Insights side of things is terrific too because it enables you to look at different things that actually move the needle through different "lenses" (e.g. pie chart, funnel breakdown, etc.).

The biggest pet-peeve I have with Deskera CRM is the fact that you can't really pick exact dates and times for notification for important things – like tasks you need to care of. You do receive some kind of email notification but, for whatever reason, it gets to your inbox at a random time... yes, sometimes even in the middle of the night.

They have an almost too good to be true pricing system. You only have to pay for power users (admins). This is probably the best bang for buck in the industry. Their support is also very active and they take great effort to build their community We got the software specifically for the CRM, but it is also bundled with great Bookeeping and HRM saoos

The only missing feature for us is inbuilt Proposals. Quoting and invoicing is includes with books. But as of now our would have to use Zapier to integrate with your proposals app. It should be noted that they have proposals in their develop roadmap

Good functionality & value for the tiered pricing

Many product lines are a littel confusing (i.e. CRM, CRM Plus, ZoHo One etc.)

Zoho CRM API is used for creating a custom application integration.Zoho CRM is easy to use.Zoho CRM is very affordable.Zoho CRM has amazing work tools.Zoho CRM Email Marketing is best.

Zoho CRM has weak customer support for big platforms. Zoho CRM has a complicated setup process. Zoho desk has a complicated setup process.

1. Zoho is a great CRM for tracking lead generation , setting up Email campaigning , Calls ,Chats etc. 2. Setup your complete organization work flow with Zoho CRM. 3. There a lots of subscription available to purchase according to your need. 4. It has great look and feel and IDE. 5. You can use Zoho templates or you can create you own templates for emailing and other purposes. 6. You can customize Zoho CRM as per your requirement , if you are developer.

You need to have good knowledge of CRM if you want to use zoho CRM more effectively.

Solved our need for backing up non-priority customer lists from primary CRM vendor, while maintaining business logic.

Basic CRM features and functionality only - use other CRM vendors for industry or use case specific features.

Zoho CRM is the answer to our sales solutions. It’s a easy to use tool which even a new user can find it easy to understand.

Zoho CRM is very good but only if your business can afford giving high cost to this CRM solution.

The customer support is very good. The system is not that great but the staff always helped us when we needed.

Zoho CRM is an ok CRM solution but the user experience is poor. The customer support is great, though.

-Easily leads Tracking -Communicate place in the sales funnel -Easy to use -Marketing Automation

-Should be reduced little price. It can be best for a startup company - Or, they should keep a lifetime free plan for a small or single entrepreneur with limited access

Easy to use and integrate. Easy to find contact information and make calls. I love mobile app it working perfect.

Zoho CRM doesn't have fancy design and UI, but it working great if you need to have simple CRM solution.

The blueprint feature of the application. It helps my staff understand perfectly what's expected of each and everyone.

That's hard to tell because generally I got all I was looking for from a CRM software like Zoho CRM

Zoho CRM is a beast of a CRM. They have everything and anything you need to build an fully autonomous CRM to operate your business. Not only do they have a intricate CRM, but they have many other Zoho products that sync and integrate with Zoho CRM to make the experience that much better.

Zoho CRM can be tough to use if you are not used to building a CRM. And there are some complications that come when coding things within the CRM as they use their own language.

Pricing: ZOHO CRMs pricing is very affordable for SMB's. The pricing structure allows businesses to scale up without worrying about the monthly subscription. Functionalities: Overall, ZOHO CRM's functionality is good. It has most of the essential business functionalities. Customizing the CRM according to the business process is very easy. It does provide basic reports and analytics that gives very good business insights.

Functionalities: Although ZOHO CRM provides good functionality, it still lacks some of it that will definitely be an added value to most of it's customers. An example would be a validation rule. A lot of the customers have already brought this topic over ZOHO forums, although ZOHO CRM reps respond with courtesy, this functionality is still in the RnD. A few other requested functionalities have been requested, but it may take ZOHO CRM years before implementing such.

Zoho CRM is a cost effective alternative to other CRM options

Zoho CRM has limited scalability and advanced options.

This software is very easy to use and allows for a lot of flexibility. It can be easily customized to meet user needs

As CRM it is great software. For me, I was looking for a CRM that also allows email marketing. Unfortunately Zoho does not offer this feature, but as the CRM I would give it my highest rating.

ZOHO CRM automatically triggers the function and updates the CRM records.

hope to get more features of it in future, best software for marketing and sales

ZOHO CRM is robust but still easy to customize CRM product.

Sometimes is is hard to customize and localize some features, but ZOHO Support is helpfull

IT IS GOOD FOR THE TRIAL VERSION AND FURTHER

SUPPORT IS ALSO GOOD BUT NOT THE PHONE CALLING SYSTEMS

As a customer relationship manager, I have found Zoho CRM to be a very user-friendly platform with a clean and intuitive interface. The software allows me to easily manage customer data and track customer interactions across various channels, including email, social media, and phone.

one potential con of Zoho CRM is that the reporting and analytics features can be limited compared to other CRM software options

This CRM is easy to learn for both Admin and User

Lack of features needed to be an effective CRM

All I need in terms of CRM is covered by Zoho CRM

Lack of knowledge by CSR

Ease of use, customisation

Disappointed to lose the CRM interface from the Mail section of CRM, but the support guys suggested this is only short term

I can use Zoho CRM for a range of purposes including contact and lead management, purchase control, and sales pipeline management.

Zoho CRM is easy to use and yet offers robust CRM tools at an affordable cost. There are no obvious minus points.

Easy to use, multiple features available where we can utilise most of them to manage CRM activities.

Complications in Zoho CRM Plus package. i.e. integration, while integrating conatcts from Zoho Campaigns and ZOho CRM not able to map all fields.

The best part integration with accounts and inventory

Finance Module is Integrated with CRM & Invenory