Divvy Reviews - Page 3

Easy to use and gives great control over employee spending.

Sometimes the account manager isn’t very responsive, but their everyday customer reps are great. Don’t appreciate their Methods for extending credit To businesses and paying them through their portal is laughable. I’ve never had a company limit how much I can pay them each day.

Using Divvy has allowed us to organize our brand's budgets in a way that will enable our team to have access to the money they need while at the same time giving transparency to the leaders in the organization so we can be stewards of the brand. The ease of use and ability to distribute funds immediately have been a breath of fresh air for the team.

The only downside is that a few cards got lost in the mailing process when using the standard services. The expedited shipping has been a breeze with no issues.

Can lock down most cards and control what they purchase

Export to Quickbooks doesn't always export correctly and guys in field have to activate things when it would be nice if the office could do it.

Overall, I enjoy the ease of use of the software. It's very easy to onboard new users, manage the cards, in addition to the access to virtual cards, and allocate budgets across the company.

Some of the functionality in the way you navigate the options can be confusing. I do hope they expand their platform and integrate or build out software to do more cost management analysis. I'm currently dumping the data into power BI to run analysis on our spend month over month.

Love, Love, LOVE Divvy! This company is amazing - great customer service and easy to use chat feature on the website finds a solution to any question I have. Divvy credit cards and app have optimized our agency's expense management process while saving us at least 15 hours a month of manual processing. Uploading receipts is easy to do and our agency learned to categorize expenses and request reimbursements within a few weeks of showing them the process. I highly recommend this company/system/credit card to anyone and everyone I know!

Nothing! Absolutely love Divvy! There is nothing wrong with divvy.

They have some of the best and friendliest customer service I have ever experienced. We have had to live chat several times and they always impress me with their professional and personal approach to business. They have yet to not answer fully a question I have had. Their service makes keeping up with our trips so easy we wish we could go again lol!!! Ever since using them we haven't had to track down a single receipt or itemize any of our expenses it does it for us. Best software I've had the pleasure of using in quite awhile.

I have had no issues with them. Great customer service!!

Ease of use for cardholders and ease of data sync between software and card were revolutionary in our office.

We're pretty sophisticated users and did not get everything we wanted out of the box. The software has been developing rapidly (and we have been able to help influence that) which makes it better. The gaps are closing. But the only true negative for us is that we dont' quite get it ALL the way we want it so far.

Divvy software is super simple to use and very user friendly. We were able to set up and implement Divvy globally in just two days. We have saved thousands just by switching to Divvy and our expense reconciliation takes a fraction of the time it used to take when we did manual receipts.

There are a few items that aren't as customizable as we'd like when it comes to setting up budgets. We've submitted requests for the development team to work on it and they informed us the features we were requesting are already in processed and should be rolled out soon.

I love Divvy it makes managing company expenses so easy. Virtual cards, tracking receipts, event/subscription budgets, etc!

I think it works great. If you do have an issue you can reach out to support and they will help you.

Receipt capture, spend is immediately available, virtual cards

The rewards has a requirement to spend 30% of available limit to receive the reward. This could be done away with. Also the rewards should have more value if using as a statement credit or cash back.

I like how this software made managing my expenses easy.

The most difficult process was connecting business account information.

We switched from an old Visa card with no online functionality, lengthy customer service calls, and overall nothing more than a working credit card. Not to mention, it took 3 months to set up automatic payments every time we opened a new card. Switching to Divvy was easy, free, and seamless. In an organization with 20 credit cards, they've saved us dozens of hours each month, improved accountability,...

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I have no improvements for Divvy. I cannot think of any scenario where it would not be appropriate.

- Perfect for mid-to-large companies - Easy to log in and use - Quick to learn - Easy to request new credit cards - Budget and spend management

- Support can be a little lacking depending on what you need help with

This is a huge time saver from an administrative standpoint. The end user experience is really simple and intuitive. I feel confident I have documentation and accuracy in my expenses.

There needs to be a reporting function for reimbursements.

The UI on mobile app is very user friendly. It's free. And it saves considerable time compared to traditional expense and spend management solutions.

I have no substantive critiques... it might be nice to have a notification setting for reimbursement requests, I haven't seen that in the app.

We are so pleased with this software. The Quickbooks Desktop integration is key and the ability to add as many vendor cards as we need has made reconciling a breeze. The ability to approve funds request instantly is also a huge feature for us.

I did run into an issue where if we split a transaction to categorize it under different expense accounts when the transaction is synced it splits into two separate entries. This does not work for us so we no longer use the split feature. The work around we currently use is to enter notes about splitting the transaction then we edit it in quickbooks after we sync the transaction.

We used to use a lot of spreadsheets on a monthly basis to track expenses and get expenses in our accounting system. Divvy has streamlined that so much. We do not regret the transition one bit.

One feature we would love to see added is in the expense categorization. When we select a department, we would like the only categories that show up to be ones that are specific to that department. As it is, all categories show for any department that is shown. Employees often select categories that do not exist in the department. A cascading/tiered dropdown system may do the trick.

Divvy makes budgeting, expense management and categorizing expenses SO EASY! You can automate things or review manually from your phone! I have LOVED having a separate card or account for each person and each account. It really took a burden off my shoulders and allowed my employees more flexibility with spending, yet giving me more control. It is awesome! I love being able to submit receipts in the app.The best thing about it: FREE!

It took a bit of figuring to integrate with Quickbooks but it really wasn't that bad.

Switching to Divvy purchase cards have streamlined our processing of credit cards statements exponentially. The flexible budgeting controls allows us to issue cards to more staff and process more invoices via credit card.

The customer support is lacking - we often find ourselves in a continuous loop in the support chat.

We moved to the Divvy Credit Card system to allow for company spending without the employees funding the company from their own pockets and waiting for reimbursement. Since switching, we have the flexibility to control spending, set budgets, reconcile with transactions syncing direct to our financial software, and holding employees fiscally responsible for their spending. This system has been great for finance, managers, and employees.

We have had issues with integration into our financial system. It frequently disconnects. Also, employees with multiple budgets have been an issue when they complete transactions.

Simplicity to use, customer support that comes with it and ability to create multiple cards for online accounts and services.

Not much. They had some features missing in the beginning, but as we gave feedback, they started adding them.

Innovative credit card/expense platform.

Still early in development of administrator interface and advanced features, but maturing rapidly.

Free! Budgeting Automatically marks out of compliance transactions Customization

No tiered budgets No recurring periods other than monthly No ability to mass upload budgets A bit buggy