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Drake Tax vs MyTAXPrepOffice Comparison

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Overview

Drake Tax is a tax management software designed to help small to midsize accounting businesses manage returns for clients via a unified portal. It includes shortcut keys and macros, which enables tax professionals to streamline data entry operations.

MyTAXPrepOffice is a professional tax preparation software that helps businesses prepare and file tax returns on a unified platform. Enjoy mobility, accuracy, ease of use, and affordability.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

349.99

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

695

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

97

5

4

3

2

1

51

19

9

7

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.5

169

5

4

3

2

1

130

23

4

2

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

All client information was saved and available in an easy to read format. Inputting information was quick and easy to save.
Great customer service, fairly easy to use and administer, diagnostic feedback and information is very helpful.
I like the tips and hot links that help you make decisions about tax returns. Also there are many features that help with filings.

Pros

The majority of the screens are user friendly and work well. The online help features are excellent and the assistance with difficult odd details gets resolved with relative ease.
Your customer service has been awesome. I appreciate all of the training tolls and personable service from the one-on-one training.
The cost of the software is reasonable and if you consider the time it's efficiency will save you, a true bargain.

Cons

This software is very difficult to use and unable to handle complex business returns. In pro-series when you receive an error message Pro.
When I did pay, it created a new portal that wrote over my existing portal. I lost 7 years of tax docs for client who uploaded directly in the portal.
Drake simply says "error on schedule. Drake does not explain the error and at times Drake references a form that is not even available on the Drake software.

Cons

The customer support is terrible and they have zero knowledge of tax preparation, and very little knowledge of the software itself.
Customer service has no idea how to fix issues. I had to use other software for 2020 for two clients because this product produced errors and I didn't have time to wait for them to fix it.
Sometimes its slow and data doesn't carry over. For the most part is a very busy time frustrating, its a busy time and cloud software can get bogged down.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features18
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • Client Management
  • Client Portal
  • Communication Management
  • Corporate/Business
  • Customizable Templates
  • Data Import/Export
  • Data Verification
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Filing
  • Exception Notification
  • For Tax Practices
  • K-1 Reporting
  • Mobile Access
  • Reminders
  • Reporting & Statistics
  • Tax Calculation
  • Tax Filing
  • Tax Forms
  • Tax Planning
  • Total features22
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • Client Management
  • Client Portal
  • Communication Management
  • Corporate/Business
  • Customizable Templates
  • Data Import/Export
  • Data Verification
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Filing
  • Exception Notification
  • For Tax Practices
  • K-1 Reporting
  • Mobile Access
  • Reminders
  • Reporting & Statistics
  • Tax Calculation
  • Tax Filing
  • Tax Forms
  • Tax Planning

Integrations

  • Total integrations4
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrationsN/A
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

CG
AvatarImg

Calvin G.

Accounting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Drake Tax logo

Drake Tax

I switched to MyTaxPrep Office and can't wait to switch back to Drake

Reviewed 2 years ago

Love it! I made the terrible decision to switch to MyTaxPrepOffice and now really appreciate the accuracy of Drake. I will definitely be switching back!

Pros

It is accurate! I don't have to check every number to make sure that the calculations are correct and that they flow to the right place.

Cons

I wish it had a live form view. I switched to MyTaxPrepOffice and it is horribly inaccurate (I will be switching back) but it has a great live form view which allows me to watch the form fill out of my second monitor as I input the data.

JR
AvatarImg

Jose R.

Accounting, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

This is not a real Tax Software

Reviewed 3 years ago

It's been a terrible experience from the beginning, getting my office set up and transferring my clients from previous years was headache.

Pros

I liked the day I stopped using it and switched back to Drake Software.

Cons

The customer support is terrible and they have zero knowledge of tax preparation, and very little knowledge of the software itself.

CG
AvatarImg

Calvin G.

Accounting, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

This has been a very frustrating expeince!

Reviewed 2 years ago

I'm so frustrated that I'm considering switching back to Drake mid year this year!

Pros

The instant form view is wonderful. I will miss it!

Cons

Having come from Drake Software, this has been a horrible experience! I have to manually check every return for accuracy because the software can't be trusted to be accurate. I spent several hours yesterday on the phone with customer support because of issues with the software not working accurately. Today I am spending hours entering Form 8949 details into an 1120S return because they have not and are not willing to fix the software so that a pdf attachment can be sent. I bought 3 years of this software, this is my second year and I'm probably not going to use the 3rd year that I paid for! I'll bet this review doesn't make it onto their web site! Beware of companies that only post positive reviews!

BM
AvatarImg

Barbara M.

Financial Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

New User

Reviewed a year ago
Pros

Able to work on tax returns from any computerunlimited tax returnsreasonable price

Cons

Not sure at this timenew userhave not completed a tax return yet

LK
AvatarImg

Lawson K.

Accounting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

Reliable and intuitive tax preparation software.

Reviewed 2 years ago

Pretty straight forward & intuitive tax prep software that made you feel confident in the finished product.

Pros

Reliable and intuitive tax preparation software

Cons

No significant issues experienced with MyTAXPrepOffice.

YR
AvatarImg

Yudik R.

Accounting, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

Awesome software

Reviewed a year ago
Pros

Easy and friendly user dashboard and tax preparation area

Cons

Nothing yet. Just purchased the software

HB
AvatarImg

Howard B.

Legal Services, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

Friendship Tax Service

Reviewed 2 years ago

Excellent customer service

Pros

Easy access and excellent customer service

Cons

1099 filing forms, DC and MD tax forms may not be complete.

JB
AvatarImg

Jeanette B.

Accounting, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

Setup and initial training

Reviewed 4 months ago
Pros

Price Dashboard Online capabilities for tax software and client documentation

Cons

Does not have trial balance upload capability for business or organization returns. Does not have 1040 tax planner for calculation of next year's taxes.

MA
AvatarImg

Marie Alana B.

Accounting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

Worst tax prep software I've ever used

Reviewed 3 years ago

Worst mistake ever. Run...don't walk, away from this tax software. So many things wrong with it that I wrote a letter to the management of this company. Should not be on the market.

Pros

Easy to set up and cheapest tax prep software I found.

Cons

Incorrect calculations on numerous occasions, worst customer service, and the software actually crashed on the filing deadline as I was filing extensions for 50 clients and none were able to be timely filed. Massive headache and customer service quit answering the phones to give updates.

CR
AvatarImg

Carl R.

Accounting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

review of tax program and assistance

Reviewed 2 years ago

my overall experience with my tax prep office has been very satisfying

Pros

ease with which i have learned to use the program and the invaluable support i have received

Cons

no concerns or issues with the program. any concerns were self created

KA
AvatarImg

Ken A.

Accounting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

Bang for the bucks

Reviewed 9 months ago
Pros

Great starter tax prep software for someone going out on their own

Cons

there is some concern on a fully cloud software for its reliability during tax season, and its calculation accuracy, do need to review each return carefully

TW
AvatarImg

Tammy W.

Accounting, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

Love this product!

Reviewed a year ago

Very good. I am actually looking forward to tax season this next year!

Pros

Ease of use. [sensitive content hidden] was outstanding. Very thorough training process.

Cons

There was nothing that I did not like about MyTAXPrepOffice.

RD
AvatarImg

Richard D.

Accounting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

Cloud-Based Tax Preparation

Reviewed 2 years ago

Very good customer service. Easy to learn and import information from other tax software.

Pros

Having cloud-based tax preparation software makes working remotely and from different devices very easy and convenient.

Cons

I'm still new to the software so nothing at this time.

DN
AvatarImg

Daniel N.

Accounting, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

MyTAXPrepOffice review

Reviewed 5 months ago

I have not used it for a full tax year yet, so I cannot give much of a review on my experience. The training was very informative and I am excited to use it for the next tax year.

Pros

Best Feature is that it is a cloud based software at a very reasonable price compared to my previous software that was not cloud based.

Cons

No cons yet. Still getting used to using it.

RF
AvatarImg

RICHARD F.

Accounting, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

I like My Tax Prep Office

Reviewed 10 months ago

I am very happy with My Tax Prep Office and will continue to use it.

Pros

The overall performance of the program works very well. I have been using the program almost from the beginning and I have witnessed a great growth in the program. All states are included at no extra charge, unlimited printing and ease of Efiling are all very important. When I run into a problem, the support team gets the problem resolved with a day.

Cons

The program does have some issues where calculated boxes don't flow to the correct form or some forms do not calculate as I expect.

SD
AvatarImg

Surelly D.

Accounting, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

Really good service

Reviewed 2 years ago
Pros

All the features that make my life as a tax preparer so much easier

Cons

I haven't had enough pratice with the system to dislike a feature as of now I like them all

DB
AvatarImg

Delfos B.

Accounting, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

Very effective and easy to use program

Reviewed 2 years ago

Always excellent support response and very effective and easy to use program for tax preparers.

Pros

Everything is at hand. Easy to navigate and find everything. Everything has been designed to get into one single screen and very visible to find the right information.

Cons

None in the least because I like everything. Support is also great in both languages English and Spanish.

IE
AvatarImg

Ivan E.

Accounting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

My TaxPreOffice Experience

Reviewed a year ago
Pros

The cost of the program and the good professional technical support during the tax seasonal.

Cons

Really, I can't find any item unlike about the program regarding of my need to provided my client's services. Every year there are improve for the program to make easy to understand.

LC
AvatarImg

Leeann C.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

tax program review

Reviewed 2 years ago

the program is easy to use, support majority of the time is easy to use. support is great and they reply quickly and 99% of the time they are very knowledgeable.

Pros

this software is extremely easy to use for the majority of the individual tax returns

Cons

the only part I am not comfortable with is when a new person in support answers and the are not familiar with the program it takes twice as long to fix the issues of or they can't fix it at all.

JM
AvatarImg

Jose M.

Financial Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

I really enjoy using this product

Reviewed 7 months ago

I will keep using this product and recommended it to other Tax prepares like myself.

Pros

The portal is very useful for the company, maintains the documents organized and easy to find them. Keeps you updated and communicates every detail about the clients.

Cons

They are no cons about this software, as surprise as it sounds. I like everything about it

HC
AvatarImg

Humberto C.

Accounting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

Humberto

Reviewed 2 years ago

I'm sticking with you one more year

Pros

Somewhat is easy to use but there are more things that can be improved

Cons

Help desk does not follow up on issues recorded. Tax calculations differ from IRS and CA FTB

MR
AvatarImg

Mary R.

Accounting, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

very detailed software

Reviewed a year ago

[sensitive content hidden] was the person who gave me the training and that person Knows how to explain and I give him 100&

Pros

My charm the software product K know that right now it was my training but I liked the program.

Cons

I liked the whole program, the program has many things that the tax ware does not have.

DM
AvatarImg

Dedra M.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

Long Time User

Reviewed 2 years ago

I've been with MTPO many years and have wedathered a few bumps but overall I'm very satisfied.

Pros

Very Responsive to critical issues. 24/7 support during tax season. Ease of Use. Friendly staff.

Cons

I don't have any cons now. The software has made great improvements.

CH
AvatarImg

Charles H.

Accounting, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

My review and training session with company rep. Keesha

Reviewed a year ago

POSITIVE EXPERINCE WITH A PLEASANT AND SEEMINGLY KNOWABLE COMPANY REPRESENTATIVE.

Pros

Training session was very through, friendly, informative and answered all questions I had about the software.

Cons

Product is fine; just don't like experiencing the learning curve required to familiarize myself with a new tax software product.

AG
AvatarImg

Anthony G.

Accounting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

Outstanding Software, Excellent Support

Reviewed 2 years ago

This software has saved us money and reduce preparation approval time by 27%. It is robust yet streamline for the small firm. Collaboration by multiple prepares enhances accuracy by allowing the most proficient preparers to complete the most difficult part of the return while less experience prepare preform the induction process and base tax information uploads. The one cost access to all tax form types with individual electronic filing cost per return has increase workflow and the tax preparation revenue stream.

Pros

Online access to real customer support personnel who are experts and able to log-in to fix tough issues.

Cons

Add-on cost of the signature feature. The support center closing case before complete resolution.

kc
AvatarImg

kelsey c.

Computer Software, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyTAXPrepOffice logo

MyTAXPrepOffice

this is the to get

Reviewed 2 years ago

they can not give you tax advice but they will help you out so you can get on the right track

Pros

easy to us great price for the money and most of great customer service

Cons

none i had no proplems with the software