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Travel Management Solution

(3)

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Egencia Pricing

Pricing overview

Value for money rating

3.7

/5

52

Price starts from

8

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

What users say

Engencia’s biggest pro is how it sorts the price range in accordance with your company’s business policy. It allows me to easily determine what flight, hotel, or car is the best options.
Hotel prices are showing little higher than regular price sometimes. Extra charges if you take assistance from customer service agent.

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Reviewers who mentioned pricing said:

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Jahangir A.

Computer Software, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Most convenient apps to maintain corporate travel solution

Reviewed 6 years ago

There are a number of travel management apps/tools available in the market but this is the best as per my 3 years of experience using this platform. This is the sister concern of Expedia which are the largest travel management website. As a result, you will find all most all the continent flights, hotels, and car rental services through their platform. Most important you can sync other corporate accounts with them like National Car, AVIS etc so that your employees can book through a single platform which is really amazing. Also, website design and tools are very easy to use and pretty simple to track your emplyees booking details withour asking their login info if you have admin account like I had.

Pros

1. Control your travel management with a single platform 2. You can create approval level, hold your booking and book even for 24hrs without any charges 3. Flight, hotel and car rental management for your company without multiple accounts 4. create your itinerary one by one or a single itinerary 5. Get all the report or one by one the way you want 6. A single payment options or you can customise your payemnt method if you want.

Cons

1. If your corporate card is out to limit, they will hold your booking and no exemption 2. Sometimes some flights are not showing in this platform 3. Hotel prices are showing little higher than regular price sometimes 4. Extra charges if you take assistance from customer service agent. that's wired 5. Sometimes, you have to go through their customer service agent to cancel/rebooking your arrangements. 6. During rush our, its very dificult to reach their customer service agent.

Vendor response

Hi Jahangir. Thank you so much for your review, we are so happy to read your recommendation.

MS
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Maral S.

Automotive, 51-200 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Extremely poor customer service and added value

Reviewed a month ago
Pros

Able to see overview of full trip and in the app

Cons

Customer service, competency of people , waiting times

MR
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Manuel R.

Utilities, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Egencia

Reviewed 5 years ago

Using to book hotels, air, and car rentals for company travel. Can use while off company network and 24/7 customer service available.

Pros

Ease of use Live agent customer support Mobile app access

Cons

Cost associated for live agent that is not highly publicized

Vendor response

Thanks for taking the time to share your review, Manuel. We appreciate your feedback.

AB
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Abby B.

Insurance, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Horrible Product

Reviewed 5 years ago

horrible

Pros

NOthing. It is cheap so therefore you get what you pay for.

Cons

This is one of the worst companies I have worked with, online and through customer service. There is constantly a glitch in their system and therefore the customer support team only respond with "its a glitch, try it again". Nothing is consistent. Sometimes​ flights book automatically, other times they don't and then someone needs to go back and book it but if you are not quick enough then that flight is gone. It is not streamlined​. The pages that you use to books cars, hotels, planes could be simplified and much quicker/easier.

Vendor response

Hi Abby, I am sorry to hear of your negative experience with Egencia. If you would please send your contact information used to book your trip(s) to hello@egencia.com, we would appreciate the opportunity to try to investigate.

SS
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Soumya S.

Education Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good for the price

Reviewed 4 years ago

It is good for price but can do better.

Pros

It is easy to use. It has reporting function.

Cons

It can add more features like more complex reporting to increase usability.

DH
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Debra H.

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good for business cost containment but not for travelers seeking flexibility.

Reviewed 6 years ago
Pros

Fairly easy to use and required user profile set-up. It allowed searching for travel arrangements with the company parameters/business rules pre-set.

Cons

It allowed you to see other flights that did not fit your business rules which felt like a tease. That meant layovers/connecting flights were often cheapest and there was no way to override and book a flight costing higher over the minimum priced flight. This did not allow any flexibility for scheduling requirements when traveling. The travel time windows were also very broad.

Vendor response

Hi Debra. Thank you for your review. An Account Manager will reach out to discuss means to improve traveler flexibility for your company. Brgds Nina

TM
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Tim M.

Insurance, 10,001+ employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Engencia - Ease of Use

Reviewed 4 years ago

I really enjoy how easy it is for me to select travel options. It is also ensure that I remain in accordance with my company’s expense policy.

Pros

Engencia’s biggest pro is how it sorts the price range in accordance with your company’s business policy. It allows me to easily determine what flight, hotel, or car is the best options.

Cons

Not really a con, but sometime there are too many travel options provided. I struggle sometimes going to through every flight option. I always find myself using the sort function.

AR
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Verified reviewer

Computer Software,

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I leverage Egencia at work to book all of my travel and hotel needs for work trips

Reviewed 6 years ago
Pros

It consolidates all of the flights available into one view that I can filter down into specific requirements I have (time/day/cost/ect)

Cons

The software doesnt appear to add much beyond something like Google Flights which is a free service. It can also complicate the booking process because you are booking through a tool that also then books through the normal airline.

Vendor response

Hi. Thank you for your review. It is nice to hear that you are happy with Egencia's booking features/functionality and customer service.

AR
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Verified reviewer

Hospital & Health Care,

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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use for booking travel for business purposes

Reviewed 6 years ago
Pros

it is a centralized system for all booking needs and has all information in once place that is easily accessed and used

Cons

the prices on offer are typically not the best or cheapest price and travel changes and or updates seem to have too many steps to need to be taken to complete

Vendor response

Thank you for your review. We'd like to dig deeper into this feedback to make improvements for you. If you are willing to get contacted, please send us your contact info to marketing_no@egencia.com

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Miranda M.

Marketing and Advertising, 1,001-5,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Invaluable Now That We Travel Again

Reviewed 2 years ago
Pros

Egencia has a plethora of features for our team regarding business travel, but my personal favorite are the savings we have access to when booking. Flights have not been the cheapest this year, but with Egencia, we're able to book group business travel efficiently with great deals.

Cons

Oddly, our team has experienced some bugs with the app, which one would think would be seamless, as the app is used the most while traveling.

JD
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Joshua D.

Law Practice, 11-50 employees

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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More Expensive and No Points

Reviewed 5 years ago

Not good.

Pros

I didn’t like it at all. No pros to list.

Cons

It was more expensive than a direct booking, deprived of my points for the stay at a hotel, and had a cancellation fee.

Vendor response

Hi Joshua, We are sorry to hear of this negative experience you had with Egencia. If you would please send the information for this instance to hello@egencia.com, our team would be happy to investigate. -Egencia Team

AR
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Verified reviewer

Entertainment, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nearly as good as a travel agency

Reviewed 5 years ago
Pros

Easy to find flight options and put together a full itinerary

Cons

No way to ensure lowest price (like when viewing flights on an incognito window)

Vendor response

Thank you for taking the time to leave us a review!