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Endear

AI-powered clienteling that drives retail revenue

Table of Contents

Is this product right for your business?

Find out with a

Endear - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: May 2026

Endear overview

What is Endear?

Endear is the AI-powered clienteling platform for modern retail brands that want to build meaningful customer relationships at scale.

With over 2,000 retail stores around the globe driving more than $1 billion in attributed sales, Endear empowers store teams with unified customer profiles, real-time data, and AI that automatically identifies who to reach out to, when, and what to say — so associates spend their time selling, not searching. By streamlining outreach across channels like text, email, and WhatsApp, Endear helps deliver personalized, high-impact customer experiences that increase foot traffic and boost sales.

With every engagement trackable and actionable, Endear is redefining retail ROI so every store becomes a performance channel and every interaction becomes a revenue moment.

Starting price

350usage based /
per month

Alternatives

with better value for money

Endear’s user interface

Ease of use rating:

4.5

(46)

Endear reviews

Overall rating

4.5

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0.65/10

Rating distribution

Pros

“Also something to note if you are new to Endear, be sure to set up the attribution window in your settings to what the rest of your revenue channels are set to or else if you want to change them later, the performance numbers of campaigns will experience a huge discrepancy from YoY performance.”

Katie H.

Email and SMS Marketing Manager and Head of Retention

“Tracking Sales reports has been made not only visually clear but also statistically”

Ailyn L.

Sales Manager

Cons

“It is slow or difficult to propagate contact info in to the data bank. ”

Lori M.

Stylist

Who uses Endear?

Based on 46 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail

Apparel & Fashion

Consumer Goods

Textiles

Use cases

Customer Experience

CRM

Sales Enablement

Sales Tracking

Retail Management Systems

Endear's key features

Most critical features, based on insights from Endear users:

Customizable templates

4.3

(6)

Data visualization

4.3

(4)

Engagement tracking

4.0

(7)

Customizable fields

4.1

(7)

Reporting/Analytics

3.9

(19)

Real-Time notifications

4.5

(2)

All Endear features

Features rating:

4.2

(46)

Access controls/permissions

4.0

(2)

Activity dashboard

(0)

Activity/News feed

(0)

Activity tracking

5.0

(1)

Alerts/Notifications

(0)

API

(0)

Campaign management

(0)

Collaboration tools

(0)

Commenting/Notes

(0)

Commission management

4.0

(1)

Contact database

5.0

(4)

Contact management

4.4

(7)

Content management

5.0

(2)

CRM

4.4

(7)

Customer database

(0)

Customer history

(0)

Customer segmentation

(0)

Customizable branding

(0)

Customizable fields

4.1

(7)

Customizable reports

4.3

(6)

Customizable templates

4.3

(6)

Dashboard

(0)

Data import/export

4.7

(3)

Data synchronization

(0)

Data visualization

4.3

(4)

Document storage

(0)

Email management

4.5

(4)

Email marketing

4.5

(6)

Email templates

4.0

(3)

Engagement tracking

4.0

(7)

For retail

4.0

(1)

Interaction tracking

(0)

Internal chat integration

(0)

Lead management

(0)

Live chat

4.0

(1)

Marketing automation

(0)

Marketplace integration

(0)

Mobile access

5.0

(1)

Mobile app

(0)

Multi-Channel marketing

(0)

Multi-Currency

(0)

Multi-Language

(0)

Multi-Location

5.0

(2)

Performance management

4.6

(5)

Product catalog

(0)

Real-Time analytics

(0)

Real-Time data

4.0

(1)

Real-Time notifications

4.5

(2)

Real-Time reporting

4.0

(1)

Real-Time updates

(0)

Reminders

(0)

Reporting/Analytics

3.9

(19)

Reporting & statistics

5.0

(1)

Sales onboarding & training

(0)

Sales reports

(0)

Search/Filter

3.0

(1)

Segmentation

(0)

Tagging

(0)

Task management

4.7

(6)

Third-Party integrations

4.0

(2)

Endear alternatives

Endear

4.5

(46)

Starting from

350

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.4

Customer Support

4.6

Lucky Orange

4.7

(260)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.7

Zoho Desk

4.5

(2.2K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

Freshdesk

4.5

(3.4K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.4

Customer Support

4.5

Endear pricing

Value for money rating:

4.4

(46)

Starting from

350

Per month

Usage Based

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Endear price and value

Value for money rating:

4.4

(46)

To see what individual users think of Endear's price and value, check out the review snippets below.

Katie H.

Email and SMS Marketing Manager and Head of Retention

“Tracking Sales reports has been made not only visually clear but also statistically”

Ailyn L.

Sales Manager

Endear integrations (12)

Integrations rated by users

We looked at 46 user reviews to identify which products are mentioned as Endear integrations and how users feel about them.

Shopify

Integration rating: 5.0 (3)

“Shopify integration is critical for our current store because fulfillment needs to be fast, accurate, and reliable. My experience with ShipStation by that point was already frustrating, and I ultimately moved away from it instead of trusting it as ou”