Page 4 | Epicor Prophet 21 Reviews - Pros & Cons, Ratings & more

Dynamics 365

SAP Business One

NetSuite

Inform ERP

Prophet 21 provides distributors with up-to-the-minute financial reports and dashboards to track sales, outstanding invoices, and receivables, empowering them to make informed decisions and create more value with AI-infused insights. With a focus on inventory management, warehouse operations, financials, order management, business intelligence, purchasing, and service and maintenance, Prophet 21 offers a comprehensive solution to drive growth and manage workflows for distributors across various

Epicor Prophet 21

Web-based

Purchasing Manager

This is a very good ERP system and from a Purchasing/Inventory stand point this system is very robust. There is nothing I feel like I need that I don't have.

Office Manager

Even before they discontinued my software I still had multiple problems their tech support. I rarely write bad reviews but the last contact I had with this company was so unprofessional.

Consultant

P21 is very good in managing my warehouse and all that is in it. The openness of the system allows for easy integration of other product that help make the overall management of the business.

IT Manager

The Prophet 21 development and support staff are very knowledgeable. Many of the folks have been there a long time, employee retention is great and the knowledge is very useful.

Accountant

Very robust, has the ability to do just about anything you could want. From custom pricing by customer to pricing for quantity breaks.

Product, Marketing and Project Manager

The very specific functionalities it offers. It is a very powerful tool for our purchasing department, and hope to explore even further on the possibilities.

Head Of Information Technology

You can easily maneuver through the software and update the areas you need to, and the support is fantastic.

If you forget to do this at a later date, you can literally cost your company hundreds or thousands of dollars because the wrong vendor was given the PO.

Data Analyst

When a data import has an error, it is not always easy to decipher what the error means.

IT Engineer

It has several things to point out. Has an advanced EDI Module, some other modules for accounts, clients but the best part is its production module.

The most aggravating feature by far is the customer quotes. The software expressly forbids you to dictate a vendor other than what the system has established as the preferred vendor.

Users have complained there are many steps (more than is typical) needed to do basic tasks. This is only an 'out of the box' product for very basic use.

President/Owner

The ability to communicate everything about inventory, sales, purchase with everyone on our team at the same time. It is rather intuitive so training is fairly easy.

Marketer

Out of the box it is weak without a strong development team because it integrates poorly initially.

VP Operations

Production order scheduling is missing at the current time but on the roadmap.

I have to say that Epicor has the best support from all of the different ERP systems I have used, well minus, Sybase/Optimized NALCOMIS support, but that is the US Navy.

Controller

Navigation is intuitive once you learn the function menus. User group and solutions database is extremely helpful for special applications.

President/ceo

Over sold on a very difficult to implement and then actually use product takes more time to process.

TallyPrime

Sage 100

Very displeased

Love the concept, like the capacity and future upgrade but implementation was difficult . Personnel presenting the product was very knowledgeable.

Epicor Prophet 21 Reviews - Page 4

79 reviews

Very displeased

Midwest regional manager