Nexonia Expenses Features

The most i like is that i can use the software through my mobile and i reach out for my mobile whenever i make any expense or any expense is made in the organization as well as personally. When corporate management expense policies are strict people are relying on the app very much to control or to report the same which helps the management to come to a conclusion. This can also be integrated with credit cards and other CRMS and tools to keep a track of the expense. Busy finance and accounting leaders will definitely need this.

The least i like is that the tool must be in a way that it can be integrated in as much as CRM's used by the corporate and a bit unsteady during poor receipt of internet connectivity

It works, but difficult to figure out and make any changes without talking to a representative.

I switched over to automatic billing with Emburse Nexonia when they set up their new billing platform in May. They triple charged me and I have been trying to get in touch with them since then to resolve this issue. The only way to get in touch is through a billing form- which I have submitted several times. When I speak to someone from customer service, they cant' give me any billing info and haven't been able to get me in touch with anyone to review these charges from 4 months ago. This is unacceptable that I can't get the money back that was overcharged - especially since we are a small non-profit where every amount counts when we are trying to do good programs.

Very easy to use! The mobile app is fantastic and fully functional. I love being able to upload a receipt on my phone immediately and get expense coding out of the way instead of waiting to sit down once a month with all of my receipts.

My only complaint is with the pre-approvals process. It's completely functional, but a bit clunky compared to the expense side.

Product is seamless to learn to use. When starting a new job it's a huge stress relief that I didn't have to reach out to someone a bunch of times to understand how to log time (like I did in my last job).

The only thing is that the software is a little bit out-dated. On both the desk-top version and the mobile, when selecting this-weeks hours I find sometimes there is a button with an arrow instead of an actual CTA/ explicitly saying what the button does is my preference. But overall I still love the tool.

It is easy to use and can be handled without much training. Can be used on phone as well so handy & ready to go. Is not very complex and process can be handled effectively.

New features should be added. Some more functionalities are required to make it at par with other alternatives in the market.

It's fairly easy to use -- it takes me about 15 minutes to do all of my corporate credit card expenses each month and attach receipts. It's fairly customizable, so our finance team has been able to pre-load several categories and project codes into the system. The app is also fairly easy to use and helpful to save receipts as you pay for things, and then at the end of the month you can simply link them with the actual charges.

The receipts function can be a bit confusing -- sometimes it shows you receipts that are already linked and other times it doesn't. But overall, this isn't a big issue.

Ease of use and tight integration with NetSuite. The fact that I can enter or remove an employee in our CRM and have it flow directly into Nexonia is a huge time saver. We rarely need to utilize the support team, but when we do they are more than happy to roll up their sleeves and take ownership of our issues.

The only con I can think of is that a year ago, it seemed like new versions were constantly being rolled out and not always tested on different smartphones. For example, we have a large contingent using a Samsung Galaxy that had an issue where launching the camera caused the app to crash. It was eventually resolved, but if I recall it had to do with the latest update that was released. At the time, the Galaxy was a very popular phone.

Interface is pretty intuitive, but the subject matter is pretty basic. The Time Android App is light and simple.

- The are entirely too many clicks required to use the product (e.g. is a comment box pop really required?). - Each click takes entirely too long to process. God forbid you try to do expenses on a plane. - Attaching pdf of expenses is glacial. - Where's the batch/group processing of expense items? What if I want to move 10 expenses to a different client/project? Should I really need to open each...

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This software is a great AP/AR solution. Our team can easily process their expense reports on the road, no need to keep receipts and manually upload and code in the office. The AP solution is great. It is processed in the system, including all one over one approvals needed. Then it transfers over to Sage Intacct seamlessly, where the checks are printed. This solution transfers the invoice directly to our accounting software, which is a feature a lot of other AP solutions does not offer. It has saved a lot of man hours

The support offered with this solution can be a little lacking sometimes. I didn't know we had a direct account manager until we were with the software for 2 years. There can be a little lag in customer support getting back to you. But these are things I can look past for the other pros that the software offers.

I have been using Nexonia in my prior experiences for more than 5 years, the system is very easy to use, you can complete your expense report submission with easy steps and everyone should have no problem submit their first expense report.

none at this moment, I believe the only drawback is the limited functions that our company was purchased or used.

The product is very easy to use. The use of Emburse Nexonia Expenses has provided cost and time savings. It has significantly reduced the number of errors in expense reports submitted.

The integration with our accounting software was not a problem at all. There really aren't any features that I do not like.

it is with me wherever I go.

I am an approver and a user and the tool is very useful. I do with I had an option to make the text a little bigger so I can see the Memo / Comments on the summary screen when approving reports.

Once you get used to it ,the interface is intuitive and uploading receipts is easy. I appreciate that there are no restrictive file size capacities ,which makes the whole process a lot quicker . The expense report going directly to HR and also being stored in the cloud is also very useful .

There is definitely a learning curve at the beginning .And I still find it confusing to switch between the different cards on my account .

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ability to access screenshot data for email receipts

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The mobile functionality, and the ease of the desktop software

When attaching a receipt from the mobile platform, linking a receipt is not as intuitive as it is on the desktop (though still quite easy).

- Ease of use for employees (download app and take photos on the go) - Easily customizable to employer's needs - Consolidates receipts in a single file per employee rather than folders with multiple photos - Integration with NetSuite works flawlessly

- Uploaded/Taken photos cannot be processed (light adjusted or cropped), which sometimes results in receipts being non-legible - Any customization (adding a field or mapping it) must go through Nexonia tech team, therefore is more time consuming

Ease of use

not able to reject/edit an expense once it has been submitted and before it has been approved.

The integration of this software was overall an easy transition for our corporation. We are now able to have a degree of expense visibility that is unmatched. The approval process has reduced unnecessary transactions and helps improve accountability at our organization.

The functionality of the application can be improved. There are times when the synching between the app and desktop takes more time that expected.

Not really anything positive to say about this software. Everything we hoped it would be, it wasn't. Customer service was OK. Corporate credit card sync seemed to work fine.

BEWARE: They do not really have true OCR. This is the biggest downside. Typically, an OCR with expense reporting like Concur or Expensify finds key information and automatically matches this information (vendor, amount) with a corporate transaction. In Nexonia, you need to manually match every...single... transaction. Our users hated it!It took me an hour or more to do an expense report in Nexonia...

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Having a product that is easy to use for both field techs and office professionals has been a big benefit. Our users can submit expenses on the go via the mobile app or on the computer web version.

Most of the time sync errors indicate what needs to be corrected so that it can successfully transfer to the ERP, but sometimes there are sync errors that are difficult to pinpoint. Nexonia support always helps us get to resolution if that is the case.

please see first section - amex integration - and it looks to have the right "thinking" behind what an app should do

Please see first section difficult to use jumpy creates errors because of the above credit card integration - miss categorizes System outages with no way to be notified when it is back on line and no time estimate - happene don the weekends, so I was going to call - but there was no support available at the time

The drag-and-drop feature for receipts, auto-generated entries linked to my credit card, the option to use the mobile app, and the ability to group multiple receipts to one entry.

There is not a way to make multiple edits to entries with identical profiles. Either a template or a way to edit any items that are selected would be an extremely useful feature.

Keeping track of all your spending is simple with Nexonia. You may view prior expenses, unfiled expenses, as well as other information. Adding receipts and keeping track of all submissions is also a breeze. For our team, Nexonia has been a huge asset. It has helped to reduce the number of receipts that have been lost.

The tax calculator and various fields made it a bit tough to input the total sums at first, but I gradually got the hang of it. The process of adding reimbursements was a bit of a learning curve for me, so I wasn't sure how easy it was to use at first.