ExpensePoint Features

The software is very easy to use. It is intuitive for the end user. It is also easy to set-up and has many great features that give the software the robustness that it needs. It also has good integration with our corporate cards along with good reports for both analysis and to reconcile to our corporate cards and accounting system. It also has an easy to use export system that allows easy imports into our accounting system.

Not all fields that get entered in can easy be used in the export files. It requires customization.

Dear Alexander, Thank you for taking the time to review ExpensePoint so favorably. We are happy to know that your company enjoys using our software. I am pleased to read that you find Expensepoint intuitive, easy to use and set up and robust for your company's needs. I am also happy to know the analysis reports are making your life easier. We appreciate your business and look forward to a long relationship with your company. Sincerely, Sherry McKeen Vice President - Global Client Relations

My favorite thing about this platform is how easy and convenient it makes the entire expense reporting process. With its receipt reader feature, I can now simply take a picture of my receipts and forget about dealing with paperwork and the hassles of manually entering details.

I have sometimes experienced issues with location accuracy resulting in incorrect mileage calculations. Lastly, I wish the mobile interface of the app was a bit more intuitive and easy to navigate.

What I appreciate is that we can customize fields to suit the different aspects of our business ventures to enable rich and meaningful reporting and analysis. I also appreciate the currency conversion.

The receipts once compiled and posted to holding area (wallet), are not intuitively sorted.

Dear Teresa, Thank you for your kind review of ExpensePoint. I am pleased that the customization and report capabilities of ExpensePoint have been valuable. I appreciate your feedback regarding the receipt wallet. I will pass on your comments to our developers. Thank you for being our client and have a great day. With appreciation, Sherry McKeen VP-Global Client Relations

Easy to use, easy to navigate customized for my use

there truly isn't anything I do not like about ExpensePoint, how can you not when it makes your job easier and faster.

Dear Debbie, Thank you for your amazing review of ExpensePoint. We are happy you are enjoying the customization and the ease of use. Thank you for choosing ExpensePoint. We appreciate your business and look forward to a long relationship with your company. Kind regards, Sherry McKeen - Vice President - Global Client Relations

Easy to use Reporting smooth Implementation Tracking of expenses

Unfortunately we were unable to use the automatic ACH payment due to some requirements which the company was not ale to provide because of confidentiality

Dear Ronita, On behalf of the ExpensePoint team I would like to thank you for your great review. We created this expense management solution to help businesses save time and have seamless process for expense management. We are pleased that your experience with implementation was helpful and efficient. Have a great day. Respectfully yours, Sherry McKeen VP-Global Client Relations

-ExpensePoint has a user friendly interface for navigating through different functions needed. -Home page dashboard gives a good overall view about yearly spending by category. -Report search function helps program admin tracking report approval status quickly.

-Depends on browser and operating systems, sometimes receipts section gets squeezed to size that is not visible. It happens when using Safari on a Mac system. -The mobile app does not have as much accessibility as desktop version - trouble viewing and creating authorized user's credit card reports on mobile app.

Hello Song, Thank you for your review. Wow! 10 out of 10 is awesome. I am pleased that you are finding the system user friendly and the reports helpful. Thank you for your feedback about receipts and the mobile app. I will share your comments with Development. Thanks for your review. We appreciate your business. With appreciation, Sherry McKeen VP-Global Client Relations

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Dear Peter, Thank you for your great and very constructive feedback. Our team have been notified of your suggestions and will look at integrating them into future upgrades of ExpensePoint. Thank you for being our customer. Paul Ansloos Director of Sales and Marketing

Customizable to our needs - we have been searching for 2+ years for a company that would make expense reimbursements to our employees an easy process, for both the employee and the accounting side. As a church, it has been hard to find a company willing to put in the extra time and brainwork to get the system set up as we need it. Found both in Expense Point. Great customer service - while...

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None yet! We start our live process tomorrow, so looking forward to working with Expense Point to get it going.

Dear Ruth, Thank you for you great feedback for ExpensePoint and your especially your comments regarding the your implementation experience and working with our team. They are a really devoted group and apply great attention to detail in the implementation and training for each one of our clients. So thank you for you comments and I will pass this along to them. Thank you for choosing ExpensePoint to manage your employee expenses and we appreciate you being our client and look forward to many years of this relationship. Kind regards Paul Ansloos - Vice President Global Sales & Marketing.

What i like the most is the mileage tracking functionality of this software. I have tested so many mileage tracking software such as Triplog, Everlance, Simply, and MileIQ. Those software either are not available for my region or the GPS tracking is not accurate/failed to capture the trips on certain days. This mileage tracking function will auto-track once you are on the move (it knows the route I took exactly which is pretty amazing). Then, you can also edit data and attach receipts before submitting to the management system to approve.

There was this one time the user suddenly got logged out and couldn't log in to the application. Wasn't sure what happened, but all it took was for the user to reinstall the software to make it work again.

Dear Norawat, Thanks for taking the time to review ExpensePoint. We value our customer's feedback and comments. It is great to hear you are enjoying the MilageTracker. Thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen – VP-Global Client Relations

Software : easy to use even with employees who are not familiar with office work .. Customer support : simply fantastic i always gets the help i need in a timely manners

none, but maybe for users adding receipts take more time than expected .. sometimes slow but overall great software

Dear Jocelyn, Thank you for submitting this wonderful 5 star review of ExpensePoint. We really appreciate it. Thank you also for mentioning our customer support team, they truly are a great asset to the ExpensePoint team. We really appreciate Dicom being our client and look forward to a long lasting relationship with you and your team. Je vous remercie! Paul Ansloos - Vice President Global Sales & Marketing

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Dear Michael, Thank you for your great 5 star review of ExpensePoint. I am really pleased everything has gone well and that your experience has been positive. Customer service is so important to us. It is great that you have found our support team helpful. Furthermore, it is nice to hear that the implementation of ExpensePoint has resulted in a cost savings for your organization. Thanks for your business. Sincerely, Sherry McKeen VP-Global Client Relations

The ease of use. Functionality. Easy to configure to meet your company's requirements

Everything has some issues here or there, but on the whole, hard to say I have seen any issues with Expense Point

Dear Tanuj, Thank you for your excellent review of ExpensePoint. We really appreciate you taking the time to provide comments about the program and I am pleased that it is meeting your company's requirements for automated expense management. Thank you for choosing ExpensePoint and for being our client. We really appreciate your business. Kind regards, Paul Ansloos - Vice President - Global Sales & Marketing

That it has kept all of our sales people current with their expense reports. It used to take months to get them to submit which really challenged the Accounting Team.

There is nothing that I can say that I dislike about the software.

Dear Carlee, Thank you for your kind review of ExpensePoint. I am pleased that your sales people's reports are getting done fast and on time! in addition, great customer service is one of our highest values so it is great to hear you experienced excellent support. Thank you for being our client. Have a great day. With appreciation, Sherry McKeen VP-Global Client Relations

multiple ways to save receipts to the wallet mobile app is very user friendly for our employees on the road very easy to customize categories endless analysis reports excellent training and ongoing support team

no way to automatically populate information for recurring charges unable to edit multiple charges from the same vendor at once to save time

Dear Nicole, Thank you so much for the wonderful 5 star review of ExpensePoint. We appreciate all of your comments including your feedback regarding reoccurring expense population and editing multiple expenses for one vendor. This is excellent feedback and I have asked Kelly from our CRM team to contact you regarding editing multiple charges from the same vendor as I believe we have a solution to this which she can show you. We have added your other suggestion to our internal development 'wish-list', so hopefully we will see this feature added in the future. Finally, thank you for choosing ExpensePoint and for being our client. We really appreciate your business. Kindest regards, Paul Ansloos - Vice President - Global Sales & Marketing.

The receipt wallet / receipt reader function is the most loved feature by all employees. the fact they can just drop the pictures, and comeback later to an almost completed expense report that just needs a couple of clicks to submit, has been a game changer for employees on the road as well as those who don't travel as much, but purchase regularly on behlaf of the company. in Accounting, we love how easy it is to review, approve, push an entrry into quickbooks, and reimburse, all from within expensepoint. the integration to automatically issue reimbursements from expensepoint, as saved our accounting staff hundreds of hours reconciling, recording, and issuing the payments via AP. Now it takes less than 1 minute to issue the payments, its simply wonderful!

We had a few hiccups entering banking information for reimbursements, but the implemenation team was able to manually make adjustments and helped us get through.

Thank you, Alex, for this fabulous review. We are thrilled that you love ExpensePoint. It's great to hear that the value, ease of use, and automation ticks all your boxes. Happy expense reporting! Kind regards, Sherry McKeen

This soft was the most approachable of all the service providers we contacted on our requirements for cost reporting. They made certain that we were at ease at every stage of the process and that our organization's requirements were satisfied.

At one point, the user was unexpectedly locked out and unable to re-enter their credentials in order to utilize the program. It was the user's responsibility to reinstall the program in order to get it working again, however it wasn't clear what had caused the problem in the first place.

Dear Maddie, We appreciate your kind review and are so happy that your implementation experience was positive. I am sorry your user was locked out. Whenever you have a problem, don't hesitate to contact our customer service team, which will help resolve the issue. ExpensePoint thanks you for your business. Sherry McKeen VP of Global Relations

We have been struggling to keep track of expenses in a way that doesn't seem like an interruption to our workflow. We previously used paper vouchers for accountability and have now cut our printing by almost 50%. There is a receipt wallet which stores all receipts once upload in real time which is a great feature for employees who work primarily in the field. For busy employees, rights can be granted...

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We haven't found any major features that were lacking. Those we though were an issue were rectified with additional training.

Dear Thelesha, Thank you for this amazing review. I am so happy to hear that ExpensePoint is making a positive impact on your day to day business, saving you time, giving you valuable data, and a great result for an affordable price. Kind regards, Sherry McKeen - Vice President - Global Client Relations

We have been using ExpensePoint for a few years now and we have nothing but positive things to say about the software and Team. We recently engaged ExpensePoint for a project to upgrade the way our expenses are uploaded to our financial system. The ExpensePoint team was very helpful throughout the whole process. From listening to what we needed to delivering the upgraded features to the system. We recently rolled this out globally and it is a game changer! The amount of manual data entry we were doing before this project was astronomical. The new process is not only efficient but very simple with just a few clicks of the button. We highly recommend ExpensePoint. Thank you for the continuous support.

Overall the system is great. One thing that could be updated is adding a search field to the User tab. Having so many users and scrolling through can be a pain. Another update could be to allow more lines to be exported at a time. Currently I believe it is only 5,000 and when running a report for a large category like client entertainment I have to pull it several times to get the full year. Again these are small items but would be nice to have.

Dear Sophie, Thank you so much for your great review of ExpensePoint; we really appreciate it. I wanted to make note from your feedback re: Search functionality and also the maximum of 5000 records for export. You will be pleased to know that we are already in the process of adding a search function in the User & Group Manager which will make things much easier for you looking up employee profiles. Also we are going to be expanding our maximum record length for so that you won't have to run multiple reports. Both these enhancements should be rolling out before the end of October. Thank you again for your excellent review and feedback. We are very thankful to have SSI as our client. Kind Regards, Paul Ansloos - Director of Global Sales and Marketing

The software is easy to use and flexible, and can be customized to fit our ever-changing needs. I like that it has multiple platforms available, and I can use it with QuickBooks Online. It automates the processes that we were doing by spreadsheet - so much easier now!

Our corporate cards are not eligible to automatically feed transactions into ExpensePoint, so I have to periodically upload them manually

Dear Julie, Thank you for your kind review of ExpensePoint. "Untangle the mess of expense and credit card reporting" is the best review title I have ever heard. I am pleased that you are finding the system easy to use and flexible to fit your needs. Thank you for your kind comments regarding our support. I will be sure to pass on the accolade. We appreciate your business, Sherry McKeen VP-Global Client Relations

I have 3 companies that I keep track of expenses for. This is the only product that allowed me to set up custom fields including different companies to track expenses for. I was very impressed with the level of support and attention I get for such a reasonable monthly fee. The desktop and mobile platforms work great and are intuitive to use.

I have been using the product for a short time and there is nothing I do not like about the platform. The mileage tracker is a great feature but I wish I didn't have to go into my settings to turn it on and off. I don't know if this can be improved or not, but I don't like to have apps running in the background.

Dear Mark, Thanks for taking the time to review ExpensePoint. We value our customer's feedback and comments. Thank you for your comment regarding ExpensePoint's capacity to customize. Our aims is to provide an excellent experience. Great software is functionality, but also the support you receive after the purchase. I will be sure to forward your positive review on to our support and implementation teams. Thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen VP-Global Client Relations

Any time I have needed help, our rep has always been right there to assist very quickly. It has made things much smoother and easy for us.

The app can have bugs every once in a while and it would be easier if you could click from the main screen when you have reports to review, rather than go into the Expense Manager and search.

Dear Kelly, At ExpensePoint we appreciate G&C Food Distributors. Your business is important to us and we appreciate that you have taken the time to review our program. It is great to hear that your experience with our customer service was helpful and efficient. In addition, is is great to know ExpensePoint has promoted change in your company and empowered your department heads. Wow! I will forward your suggestions to our Development Team to review. Thanks again. Best wishes, Sherry McKeen- V.P. Global Client Relations

If there is something I cannot understand or figure out, our account rep Theresa helps me through it every time! She has come up with some great solutions for issues I have encountered on our end. It is also very easy to understand and navigate for all of our users.

There should be a help section where you can type in what you need help with to search the database for answers. All I have ever seen are the links to video tutorials.

Dear Deana, Thank you for the amazing review of ExpensePoint. We really appreciate your feedback and we are very happy that ExpensePoint is working well for you and your team. Thank you for your feedback on the help feature. I wanted to point out that we are working on an Frequently Asked Questions (FAQ) system that will be built into ExpensePoint. This will allow you to put in a keyword and obtain answers to your questions. I will make sure your support team lets you know when this feature comes available. Thank you for being our client. It is a pleasure for us to serve you. Kind regards, Paul Ansloos - Vice President Global Sales & Marketing

I have been using this software for 3 years now and rarely ever have service issues. When I do have an issue, the tech support team at ExpensePoint takes care of it immediately. I like the functionality of the software and ease of use, but what I like most is the people in tech support. The expense reporting needs of our company can be complicated, but the tech support team has always been able to create something for us to make it easier.

We are limited to to a certain credit card company that will allow us to have our transactions automatically uploaded.

Dear Trey, Thank you for taking the time to review ExpensePoint. We appreciate your generous feedback. I will be sure to let our support team know they are doing a great job. Your business is important to us and we are so happy to hear that this software has helped to automate your processes with the different functions and ease of use. Thanks again and have a great day. Respectfully yours, Sherry McKeen VP-Global Client Relations

Great implementation process Easy to set up new departments, GL account etc after Go Live Easy Navigation throughout the system. U Easy to use - our users only needed an hour training session and they were then comfortable enough to use the system on their own. Good Mobile App Administrators have access to most of the system, thus allowing me to resolve issues quickly

Initially there were some bugs during implementation but they were quickly resolved by Expensepoint Developers. Support hours could be longer as being in London there is a big time difference. However, luckily we did not have to call upon their help too many times.

Dear Anas, Thank you for such a favorable review! I am glad to hear that your experience with our Implementation and Support Teams was helpful. Our goal is to provide an expense solution that meets the diverse needs of our clients, so to read that you think ExpensePoint is a fantastic solution with great features, indicates that we are right on target. Thank you for your recommendations around support hours for our international clients. We are working on this. Thanks so much for your business. Sincerely, Sherry McKeen VP-Global Client Relations