ExpensePoint Pricing Plan & Cost Guide

ExpensePoint

Mobile automated expense reporting for employees

4.86/5 (274 reviews)

ExpensePoint Pricing

Starting from: $8.50/month

Pricing model: Subscription

Free Trial: Available

All the features including unlimited monthly expense reports for $8.50 per month.

View Pricing Plans

Competitors Pricing

Are these alternatives useful to you?

Emburse Certify Expense

Starting from: $8.00/month
Pricing model: Subscription
Free Trial: Available

Emburse Abacus

Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available

Veryfi Receipts OCR & Expenses

Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available

ExpenseIn

Starting from: £3.80/month
Pricing model: Subscription
Free Trial: Available

Oracle Cloud Financials

Starting from: $600.00/month
Pricing model: Subscription
Free Trial: Available

ExpensePoint Pricing Reviews

Pros
  • ExpensePoint really helps us been organized with all your expenses, it's easy to use and the support is amazing.shlomo sam m.Read the full review
  • Accuracy of billing out of pocket costs to clients is a win for ICG and its clients. The staff at ExpensePoint has been there to help us out through the on-boarding process.Lloyd R.Read the full review
  • It also has good integration with our corporate cards along with good reports for both analysis and to reconcile to our corporate cards and accounting system.Alexander C.Read the full review
Cons
  • Unfortunately we were unable to use the automatic ACH payment due to some requirements which the company was not ale to provide because of confidentiality.Ronita O.Read the full review
  • Limited to no automated reporting functionality (e.g. automated weekly email reports of expense activity, weekly reminder emails of pending expense items).Matt S.Read the full review
  • The only thing that I have noticed that I would consider a slight negative is that Expense Point will not allow me to import a credit into our accounting system.Sean T.Read the full review
99%
recommended this to a friend or a colleague

25 reviewers had the following to say about ExpensePoint's pricing:

Deborah M.

Awesome Tool

Used weekly for 2+ years
Reviewed 2018-11-27
Review Source: Capterra

Great time-saver for both user and admin. Great support, easy training, great price, easy to navigate, reps less likely to loose receipts!

Pros
Great Support! CSR has always been there to assist in any way necessary! Easy to use for both user and admin, affordable, built-in training and such a time-saver for everyone!

Cons
Sometimes a bit slow but overall a great software.

Response from ExpensePoint


Dear Deborah,
Wow! What a kind review. It is great to hear that ExpensePoint has been a time-saver for both your users and admin. Thank you for choosing ExpensePoint as your expense management system. We look forward to providing you with the very best of employee expense report automation for many years to come.

Yours truly,
Sherry McKeen VP-Global Client Relations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Jim B.

thank you

Used occasionally for less than 6 months
Reviewed 2020-07-28
Review Source: Capterra

Very Strong on boarding team.

Pros
Easy of use and flexibility of pricing options

Cons
Strong integrations with accounting software and credit card companies

Response from ExpensePoint


Dear Jim,

Thank you for taking the time to review ExpensePoint so favorably. We are happy to know that your company is benefitting from the accounting integration capabilities. Knowing that these functions are making your life easier and expense approving more efficient is a great encouragement to us. We appreciate your business and look forward to a long relationship with your company.

Sincerely,
Sherry McKeen - Vice President - Global Client Relations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Cathi R.

The best Expense Management System you will find!

Reviewed 2009-07-30
Review Source: Capterra

If you are looking for an excellent online expense management system, your search can now stop. ExpensePoint Web is hands down the best system out there. We looked at several other systems, and even got through the installation stage with another system, only to discover management reporting could not be done. When I found ExpensePoint I was skeptical they could do all they claimed to, but was soon put at ease. The staff at ExpensePoint is very creative in helping to figure out solutions for unique issues. They are responsive to calls and questions. They offered excellent suggestions for implementation which helped ensure a successful transition. Several features we said we would like to see have shown up in product updates. Most of our users have found it very intuitive and easy to figure out. Don't be a "wish I had". Contact ExpensePoint and you'll be a "glad I did"!

Pros
Cost, webinars, customization capabilities, creativity of the staff to help meet unique needs, the responsiveness of the staff, ease of use, training videos, cost (I know I already said that, but it's important. I looked at several web based expense management systems and this was by far the best and the fact it was the least expensive was a bonus!)

Cons
I can't think of any, other than supervisors forgetting to log in and approve expense reports. But that's our process problem we are trying to resolve.

Response from ExpensePoint


Dear Cathy,

Thanks for your amazing review of Expense Point. We appreciate your comments so much. Thank you for being our client. We really appreciate your business.

Best wishes,
Sherry McKeen- V.P. Global Client Relations

Rating breakdown

Ease of use
Customer support

Minimize review

Puneet S.

Puneet Singal - Head F&A NA - L&T Infotech Ltd.

Reviewed 2014-01-31
Review Source: Capterra

We started Small when Expense point was also new with about 50 users and only US region. Gradually we implimented expensepoint for our global requirement after 4 years of use . We like the positive response of customer service for enhancements and the enhancements have been delivered as per expectations. a Great product at the right price , overall good value for money and excellent expense management tool.

Response from ExpensePoint


Dear Puneet,

On behalf of the ExpensePoint team I would like to thank you for taking the time provide a review. We appreciate your feedback that ExpensePoint is a great product at the right price. We strive to provide a great product at an affordable price. Thank you for your business.

Respectfully yours,
Sherry McKeen VP-Global Client Relations

Rating breakdown

Ease of use
Customer support

Minimize review

Wayne B.

Kelly is Wonderful

Used weekly for less than 6 months
Reviewed 2020-02-28
Review Source: Capterra

First month using and so far I have been very pleased. It is providing the functionality I need at a price point I appreciate.

Pros
Captures and stores receipts plus allows me to avoid paper copies

Cons
Does not allow me to seperate pages. I use as a billing statement to my customers. Too many pages confuses so i have to have a 3rd party software to allow me to edit.

Response from ExpensePoint


Dear Wayne,
Thanks for taking the time to review ExpensePoint. We are happy to know many trees are saved by paperless expense reporting. Thank you for choosing ExpensePoint as your expense management system. We look forward to providing you with the very best of employee expense report automation for many years to come.
Yours truly,
Sherry McKeen VP-Global Client Relations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Amber M.

From Excel to ExpensePoint

Used monthly for less than 6 months
Reviewed 2020-02-07
Review Source: Capterra

ExpensePoint is streamlining our team's ability to easily submit, review, and approve expense reports. We are able to get consistent reports that are easy to read and understand - and the dashboard information showing expense breakdowns is great. It's a really useful system at an attractive price point.

Pros
I love the amount of time the software saves our accounting folks. No longer do we have to try and reformat multiple spreadsheets to get a consistent expense report from each employee. ExpensePoint has made our team more efficient, happier people. AND - they are growing back the hair they pulled out when using our old manual system!

Cons
I think the User Permissions configuration section is a bit confusing. I'm not sure why someone would also check the box to deny access on an individual level, when the box is already checked to deny access per the group permissions. Or maybe I don't fully understand what the columns in this section mean.

Response from ExpensePoint


Hello Amber,

Thank you so much for reviewing ExpensePoint. It is music to our ears to hear that it is saving you time, is more efficient than endless spreadsheets and is streamlining your processes. The affordability of ExpensePoint is also very important to us. There is a little bit of a learning curve for User Permissions. Our support specialists would be happy to help and give you a refresher. I will have one of them reach out to you. Thank you for choosing ExpensePoint as your expense management system. We look forward to providing you with the very best of employee expense report automation for many years to come.

Yours truly,
Sherry McKeen VP-Global Client Relations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

ExpensePoint review

Used daily for 1-2 years
Reviewed 2019-01-10
Review Source: Capterra

Resolved manual Expense reporting for a large multi division company with excellent results.

Pros
Functionality, customer support and cost.

Cons
Tutorials are not updated quickly with new technology.

Response from ExpensePoint


Dear valued customer,

We appreciate you letting us know how we are doing. We are happy to hear that ExpensePoint has replaced your manual process with excellent results. That is music to our ears! Thank you for your feedback regarding tutorials for updates. We are in the process of making this better for our customers. We look forward to providing you with the very best of employee expense report automation for many years to come.

Yours truly,
Sherry McKeen VP-Global Client Relations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Mark P.

ExpensePoint Delivers Great Value and Ease of Use

Used daily for less than 6 months
Reviewed 2020-11-04
Review Source: Capterra

I had a great experience setting up the platform, getting personal training and my service rep is excellent. Again, I can't emphasize enough the level of personal support you get for such a reasonable price. I'm getting the same support an organization 100 times my size would receive. Great product!

Pros
I have 3 companies that I keep track of expenses for. This is the only product that allowed me to set up custom fields including different companies to track expenses for. I was very impressed with the level of support and attention I get for such a reasonable monthly fee. The desktop and mobile platforms work great and are intuitive to use.

Cons
I have been using the product for a short time and there is nothing I do not like about the platform. The mileage tracker is a great feature but I wish I didn't have to go into my settings to turn it on and off. I don't know if this can be improved or not, but I don't like to have apps running in the background.

Response from ExpensePoint


Dear Mark,

Thanks for taking the time to review ExpensePoint. We value our customer's feedback and comments. Thank you for your comment regarding ExpensePoint's capacity to customize. Our aims is to provide an excellent experience. Great software is functionality, but also the support you receive after the purchase. I will be sure to forward your positive review on to our support and implementation teams. Thank you for choosing ExpensePoint as your automated expense reporting solution.

Best regards,
Sherry McKeen VP-Global Client Relations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Ahmad N.

Expense Point is Great

Reviewed 2016-05-27
Review Source: Capterra

We are a Non-Profit Organization with over 100 credit card users and have a very complex General Ledger structure. The credit card reporting process was manual with minimal oversight and our employees had to mail all their receipts to the Accounting department. The Expense Point software has made our credit card reporting more efficient and we now have better oversight of our credit card spending with a standard approval process. The software is easy to use and administer with very powerful reporting tools. The pricing plans are both affordable and flexible depending on usage and will pay for itself in gained efficiency and savings. Finally, the service and support team is extremely helpful and help customize the software to our specific needs. Thanks Expense Point team!

Response from ExpensePoint


Dear Ahmad,

Thank you for your wonderful feedback for ExpensePoint; we really appreciate it. It is great to read how ExpensePoint has really streamlined your credit card reconciliation process. Thank you for being our client, and we look forward to continue to provide you with the very best in expense report automation.

Kind regards,
Paul Ansloos
Dir. Global Sales

Rating breakdown

Ease of use
Customer support

Minimize review

Deana A.

Easy to use

Used daily for 2+ years
Reviewed 2019-08-01
Review Source: Capterra

I have only ran into the occasional issue and our rep is always quick to help me through anything.

Pros
The software is very user friendly and the cost is reasonable.

Cons
I really do not have any complaints about it.

Response from ExpensePoint


Dear Deana,

Thank you for your incredible review of ExpensePoint. We are happy that you are finding it user friendly and the cost reasonable and a great value. Thank you for choosing ExpensePoint. We want you to know that we appreciate your business and look forward to a very long relationship with you and your company.

Kind regards,
Sherry McKeen - Vice President - Global Client Relations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Trey M.

Awesome Software

Reviewed 2014-06-20
Review Source: Capterra

We have been using Expense Point for about 2 months now. I was skeptical at first but now I can't say enough about Expense Point and thier employees. The price is reasonable and there is no extra cost for technical support. Theresa and Eva are very knowledgeable on the software and have bent over backwards to help anytime I call. I am able to run reports easily and export them into Excell for analysis. Training on the software was minimal and even our older employees picked up on it quickly. Since it is web based, we can access it on all of our mobile devices without a problem. I would definatley reccomend Expense Point to anyone that wants to accurately track and monitor expenses. I am excited to see what they come up with next.

Response from ExpensePoint


Dear Trey,

Thank you for your rating of ExpensePoint. We appreciate your feedback and look forward to continuing to provide you with excellent support. You mentioned that the price is reasonable and there is no extra cost for technical support. Yes, our goal is to provide excellent value for our service. Thanks for partnering with us.

Sincerely,
Sherry McKeen VP-Global Client Relations

Rating breakdown

Ease of use
Customer support

Minimize review

Anna S.

Great set up experience, easy to use for most employees.

Used weekly for less than 6 months
Reviewed 2018-06-13
Review Source: Capterra

Pros
Ability to customize software the needs of company and multiple cost types. Multiple ways of uploading and storing receipts.

Cons
Does NOT easily integrate with QB as we were sold on by salesperson. (Has nothing to do with technical setup.)

Response from ExpensePoint


Dear Anna,

Thank you for your great review of ExpensePoint. We really appreciate your feedback. I have taken note about the QuickBooks integration comment. I know from experience that the QB integration's have usually gone very smoothly so I am going to follow up with our team to make sure that this is fully implemented for you. I will have your CRM Manager Kelly follow up with you to make sure that this is 100% complete and that you are completely satisfied. Thank you for choosing ExpensePoint and for being our client.

Kind regards,
Paul Ansloos
V.P. Global Sales & Marketing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Jerry T.

My Experiencer

Used occasionally for 2+ years
Reviewed 2020-09-29
Review Source: Capterra

Wonderful. Personnel are receptive, helpful, and readily available. You guys are awesome.

Pros
It's easy. I can quickly and efficiently report receipts and prepare almost immediately send them off to our accountant. It's quick, easy, affordable, and it our accountant love it.

Cons
Nothing. You have it all together from my perspective.

Response from ExpensePoint


Dear Jerry,

Thanks for taking the time to review ExpensePoint. We value our customer's feedback and appreciate knowing you find our software convenient, easy to use and affordable. Thank you for your positive comment regarding our support team. I will be sure to forward this review to them. ExpensePoint values your business and is happy to be your automated expense reporting solution.

Best regards,
Sherry McKeen VP-Global Client Relations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

lenhardt m.

Expense Point experience

Used daily for less than 6 months
Reviewed 2019-03-06
Review Source: Capterra

The team reached out ( Via Phone ) to make sure Their support was addressing my needs vs an email. I travel 100%, I need an application that will make my life easier especially with the requirements of various clients and the reporting structure gave me more than what I needed. I have used numerous applications but when it came to reporting ExpensePoint is head and shoulders above, not to mention it price point.

Pros
The team at Expensepoint wants you to fully understand the application, wants to make sure you are comfortable with application, your needs are meet. The team is outstanding The application itself is probably more information that is ever needed, but from a fiscal and reporting mechanism it is outstanding.

Cons
I really cant say a con against the application,it has more functionality that is needed, but able to either use it or grow into the use.

Response from ExpensePoint


Dear Lenhardt,

Thank you for your amazing review of ExpensePoint. We are happy that it is making your life easier! It is great to hear that our support team was able to meet your needs and that you found ExpensePoint affordable and value adding. Thank you for choosing us as your expense management solution.. We want you to know that we really appreciate your business.

Kindest regards,
Sherry McKeen - Vice President - Global Client Relations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Douglas D.

Great for a small company

Used monthly for less than 6 months
Reviewed 2019-09-27
Review Source: Capterra

Very positive.

Pros
It is easy to use and makes expense reporting easier for everyone -- especially sales personnel. It is very affordable and one of the few software applications that had strong customer support.

Cons
For training and testing, it would be good to have a 'test' environment that allow people to learn and 'play with' the system. While you cannot really break the system, it can be a little unnerving trying to train individuals while using the live system with real receipt copies.

Response from ExpensePoint


Dear Douglas,

Thanks for taking the time to review ExpensePoint. We appreciate your positive feedback in regards to the affordability and ease of use of ExpensePoint. Thank you for your suggestions about training and testing. I will forward your feedback to our team. Thank you for choosing ExpensePoint for your expense management system.

Kind regards,
Sherry McKeen VP-Global Client Relations


Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Stefanie B.

Great product

Reviewed 2013-12-20
Review Source: Capterra

ExpensePoint has really helped us streamline our expense reporting process. The software is very use friendly and easy to use. The team at ExpensePoint is very responsive and extremely helpful in customizing the software to meet our specific needs. We researched quite a few expense reporting platforms before choosing ExpensePoint, and I have to say, although it is not 100% exactly what we wanted, for the features ExpensePoint offers, and the price, there are NO other competitors that come close!

Response from ExpensePoint


Dear Stefanie,

I really appreciate your review and am thrilled that ExpensePoint is working great for your company. It is great to know that it has helped you streamline your expense reporting process. We appreciate your business. Thank you for choosing ExpensePoint for your expense management system.

Kindest regards,
Sherry McKeen-VP-Global Client Relations

Rating breakdown

Ease of use
Customer support

Minimize review

Daniel P.

Customer support has no peer

Used weekly for less than 6 months
Reviewed 2020-05-28
Review Source: Capterra

Very happy with the expense reports that it produces. Easy for employees to use.

Pros
The customer support is top-notch since you get assigned a personal contact who handles your company. Software is easy to use and reports look great. Value for money is also strong.

Cons
There are some features that could be enhanced. Being able to download receipts in JPG format is a big one. Wish there was better syncing options with credit cards like quickbooks has.

Response from ExpensePoint


Dear Daniel,
Thank you for taking the time to rate ExpensePoint. We appreciate your feedback regarding downloading receipts in JPG format and look forward to continuing our business with you. Excellent customer service is one of our core values, so we are pleased that your experience has been a positive one!

Respectfully yours,
Sherry McKeen VP-Global Client Relations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Thomas B.

Simply the best

Used daily for 6-12 months
Reviewed 2019-08-13
Review Source: Capterra

The end user benefits tremendously from not having to carry multiple receipts in their possession. The administrator doesn’t have stack of paper sat on the desk The accountant can automatically sync the claims with our ERP. These are all savings of NVAT with no negative impact on our administration at all. It’s a win/Win

Pros
The accuracy of the receipt reading is second to none that I have ever experienced with other suppliers.

Cons
I would like for it to automatically take daily values down to a pre-set amount if the end user exceeds an allowance. It doesn’t do this, but neither does ay other system. I hope that the industry best practice will change to suit.

Response from ExpensePoint


Dear Thomas,

On behalf of the ExpensePoint team I would like to thank you for your generous review. Simply the best is a great accolade! The benefits you have mentioned are why we created this expense management solution. To have you articulate that, is a win for us. I will forward your suggestion for automation to our Development Team. We thank you for your feedback and your business.

Kind regards,
Sherry McKeen-VP-Global Client Relations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Deborah M.

Thank You So Much! Wonderful Tool!

Reviewed 2015-03-20
Review Source: Capterra

We have moved from old style spreadsheet expense reporting to ExpensePoint and we are very happy. After much research and reviewing at least 10 other programs, ExpensePoint overall rated 5 out of 5 stars with great reviews. They are well established and, from what I found, are the leaders in expense reporting having been founded in the year 2000. You can expect affordable price, free implementation, free line support and free training (as many sessions as your company or staff needs). The features are extremely user friendly and best of all .the Customer Support is exceptional. Although we are a small company, there were many variances required in the initial set-up. The ExpensePoint support team always had a solution for each and every circumstance and helped me out each step of the way. They are always happy to assist and reply extremely promptly to any request or question. I have nothing but good things to say about ExpensePoint and about the support team at ExpensePoint. Thank you so much for all of your help and assistance. I would recommend ExpensePoint to anyone who is interested in streamlining their expense reporting and finding a great tool for expense analysis.

Response from ExpensePoint


Deborah, Thank you so much for the great review of ExpensePoint; we really appreciate it. We are very thankful that you chose our company to manage your employee expense reporting and we look forward to a very long lasting relationship with Martine's Wines.

Best regards,
Paul Ansloos
Dir. Global Sales & Marketing

Rating breakdown

Ease of use
Customer support

Minimize review

Valerie F.

Extremely satisfied customer

Used daily for less than 6 months
Reviewed 2018-12-06
Review Source: Capterra

Overall, the program is phenomenal. Training is superb. Most of the users have had nothing but praises. The software saves the users and me many hours each month. It is well worth the cost!

Pros
Ease of use, simplicity of the implementation, training.

Cons
I haven't found anything I don't like about this software. The only thing I might mention is the direct deposit partner is not what I expected, takes to long to deposit funds to employees. Teh only comment from employees has been wishing the software could remember their last entries and populate accordingly - that would be impossible if it is to be accurate.

Response from ExpensePoint


Dear Valerie,

Thank you for your review of ExpensePoint. We appreciate the feedback about the ease of use and implementation, and our training. In regards to direct deposit, we are ready to launch a partnership with a new ACH provider, which will be faster. I have asked your implementation manager to reach out to you. Thank you for choosing ExpensePoint for your expense management system.

Kindest regards,
Sherry McKeen-VP-Global Client Relations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Thelesha G.

Complete streamline of our expenses

Used daily for 6-12 months
Reviewed 2021-02-13
Review Source: Capterra

Reduced paperwork and printing and improved efficiency throughout the company.

Pros
We have been struggling to keep track of expenses in a way that doesn't seem like an interruption to our workflow. We previously used paper vouchers for accountability and have now cut our printing by almost 50%. There is a receipt wallet which stores all receipts once upload in real time which is a great feature for employees who work primarily in the field. For busy employees, rights can be granted for an administrator to author their reports. The level of tracking by - user, category and project allows you drill down to get a thorough understanding of spending. The printable reports are very professional-looking. We thought the cost was AMAZING for this level of expense tracking' so affordable compared to their counterparts with less features. We also appreciate that we are able to pre-set what GLs can and cannot be used for expenses which eliminates inaccurate coding of expenses. The landing pages to sign in are refreshing. Last, the customer support was top-notch and unlike that of other software companies we've worked with.

Cons
We haven't found any major features that were lacking. Those we though were an issue were rectified with additional training.

Response from ExpensePoint


Dear Thelesha,

Thank you for this amazing review. I am so happy to hear that ExpensePoint is making a positive impact on your day to day business, saving you time, giving you valuable data, and a great result for an affordable price.

Kind regards,
Sherry McKeen - Vice President - Global Client Relations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Michelle B.

Cost Savings with ExpensePoint

Reviewed 2015-03-19
Review Source: Capterra

We changed to ExpensePoint because of the cost savings they provided compared to other expense systems. ExpensePoint charges by the user rather than by the number of expense reports submitted. The ExpensePoint staff has been very helpful when we need them to personalize the expense format to suit our company needs.

Response from ExpensePoint


Michelle, Thank you for the great review of ExpensePoint; we really appreciate it. We are very thankful that you are our client and we look forward to continue bringing you the very best in employee expense reporting management and cost savings.

Warm regards,
Paul Ansloos
Dir. Global Sales & Marketing

Rating breakdown

Ease of use
Customer support

Minimize review

Ruth R.

Awesome! Customer service during the setup has been beyond compare.

Used daily for less than 6 months
Reviewed 2018-04-18
Review Source: Capterra

Pros
Customizable to our needs - we have been searching for 2+ years for a company that would make expense reimbursements to our employees an easy process, for both the employee and the accounting side. As a church, it has been hard to find a company willing to put in the extra time and brainwork to get the system set up as we need it. Found both in Expense Point. Great customer service - while we have just begun the relationship with Expense Point, they have been attentive to every question we need answered, and every detail we need worked out to ensure a smooth flow between their reports and our accounting software. Employee training - Expense Point employees go the extra mile to ensure that our employees understand the reimbursement process from start to finish, and provide links to those trainings just for us. Price - having researched a lot of companies, you can not beat Expense Point's per employee rate.

Cons
None yet! We start our live process tomorrow, so looking forward to working with Expense Point to get it going.

Response from ExpensePoint


Dear Ruth,

Thank you for you great feedback for ExpensePoint and your especially your comments regarding the your implementation experience and working with our team. They are a really devoted group and apply great attention to detail in the implementation and training for each one of our clients. So thank you for you comments and I will pass this along to them.

Thank you for choosing ExpensePoint to manage your employee expenses and we appreciate you being our client and look forward to many years of this relationship.

Kind regards
Paul Ansloos - Vice President Global Sales & Marketing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Gayln S.

Great Product

Used monthly for less than 6 months
Reviewed 2020-10-20
Review Source: Capterra

To be honest I wasn't looking to change expense reporting companies but I am so glad that we did. This product is easier and faster for the end user and cost us less each month. [SENSITIVE CONTENT HIDDEN] has been my implementation specialist and she is great! Very knowledgeable, and friendly and no matter what I threw at her, she fixed it quickly.

Pros
The system will automatically create a new expense report for you based on charge date. This saves the end user a lot of time. I love that there is a live person verifying the receipt information.

Cons
I wish I could zoom in on receipt pictures better (or easier) because the pic is farther out than you think when taking the pic. They are hard to read. I thought that your receipt pictures would automatically match to the charge/expense once verified but it doesn't seem to be doing that for us. We could be doing something wrong. I like the report that is created for me upon final approval but I wish it could be edited more. I would remove the weekly breakdown as we don't use/need that.

Response from ExpensePoint


Dear Gayle,

Thank you for taking the time to review ExpensePoint. We really appreciate your feedback regarding time and cost savings, and ease of use. I have passed on your feedback regarding the readability of receipt pictures to our development team. Thank you for choosing ExpensePoint as your expense management system. We look forward to working with you for many years to come.

Yours truly,
Sherry McKeen VP-Global Client Relations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Susan H.

Expense Point Increased our Efficiency

Reviewed 2014-11-14
Review Source: Capterra

Our litigation consultants travel constantly and they generate a lot of expense transactions that have to be identified by client project and type of expense. They love consulting and don't like spending time on administrative tasks like expense processing. Expense Point allows us to capture expenses quickly and accurately with minimal effort from our employees. New employees pick up Expense Point quickly. Since it is web-based, updates are hardly noticed and employees can process their expenses anytime from anywhere. Our accounting team is able to review and approve expenses and download expenses into our time and billing system very efficiently. Receipts are easily retrieved. EP's Customer Service was excellent during our initial set-up - knowledgable and easy to work with. On those few occasions over the past 4 years when we have experienced problems, Customer Support has quickly resolved the issue. Overall, we have been able to reduce the time it takes us to process reimbursable expenses and reduce errors from mis-coding using a reasonably priced application that our employees find easy to use. Good all around.

Response from ExpensePoint


Hi Susan,

Thank you so much for your kind feedback about ExpensePoint and your experience with our support team. We certainly understand how busy your team of consultants can be so we are pleased that ExpensePoint is making the job of filing their expenses much easier.

We look forward to continuing to serve you and your company for many years to come and thank you for being our customer.

Kind regards,
Paul Ansloos
Dir. Global Sales

Rating breakdown

Ease of use
Customer support

Minimize review