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ExpensePoint
Mobile automated expense reporting for employees
Value for money rating
4.8
/5
309
Price starts from
8.50
/user
Per month
What users say
Price starts from
440
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Pricing model
Free trial
Price starts from
500
Per month
Pricing model
Free trial
Price starts from
1500
Per month
Pricing model
Free trial
Price starts from
100
Per month
Pricing model
Free trial
Price starts from
7
/user
Per month
Pricing model
Free trial
NOEMIE V.
Construction, 1,001-5,000 employees
Used weekly for less than 6 months
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So First benefit is that people don't have to carry around there receipts and lost them, and for us that the huge benefit. Then I would say that on the long term it's gonna reduce the work of creating the report (waiting to see how the integration with our ERP works first!)
First everybody we talked to was very professional and very reactive on every requests we had (even proactive). Great Customer Support! Then what we like the most about the software itself is that it's very user friendly and very flexible for the company needs. Also best value on the market. The receipt reader is a feature that we really love. We are using expense point since a little more than a month and our company is very pleased with it. I definitely recommend it. We are still in the process of integrating expense point with our ERP and looking forward to it. That would saves us a great amount of time.
I don't have much cons because when we have a problem we notified the customer service that take care of it. The only thing right now is that we are eager to have the Spanish Version!
Dear Noemie, Thank you for the wonderful review of ExpensePoint; we certainly appreciate it. I am very pleased to hear that everything is going really well and and I have passed on your comments about 'Great Customer Support' to your customer support team. We are also looking forward to getting the Spanish version very soon. Thank you for choosing ExpensePoint and allowing us to serve you and your company as your expense reporting partner. Welcome to the ExpensePoint Family! Kind regards, Paul Ansloos Vice President - Global Sales & Marketing
Ruth R.
Used daily for less than 6 months
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Customizable to our needs - we have been searching for 2+ years for a company that would make expense reimbursements to our employees an easy process, for both the employee and the accounting side. As a church, it has been hard to find a company willing to put in the extra time and brainwork to get the system set up as we need it. Found both in Expense Point. Great customer service - while we have just begun the relationship with Expense Point, they have been attentive to every question we need answered, and every detail we need worked out to ensure a smooth flow between their reports and our accounting software. Employee training - Expense Point employees go the extra mile to ensure that our employees understand the reimbursement process from start to finish, and provide links to those trainings just for us. Price - having researched a lot of companies, you can not beat Expense Point's per employee rate.
None yet! We start our live process tomorrow, so looking forward to working with Expense Point to get it going.
Dear Ruth, Thank you for you great feedback for ExpensePoint and your especially your comments regarding the your implementation experience and working with our team. They are a really devoted group and apply great attention to detail in the implementation and training for each one of our clients. So thank you for you comments and I will pass this along to them. Thank you for choosing ExpensePoint to manage your employee expenses and we appreciate you being our client and look forward to many years of this relationship. Kind regards Paul Ansloos - Vice President Global Sales & Marketing.
Michael E.
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We went Live with ExpensePoint during the last quarter of 2013 and the experience has been nothing but superb. Majority of our employees who took advantage of the initial go-live training from the Subject Matter Experts (SME) at ExpensePoint were very complimentary of the ease and friendliness of the system. Although, as with every new system and change, there were a few pockets of employees who have been slow to adapt but with time, they have come to realize that the system is very user friendly. Since going Live with ExpensePoint we were able to eliminate the supplemental payroll cyrcle which were usally on the alternate week of our regular payroll processing. So basically, we have gone from 52 payroll cycles each year to 26. In addition, this consolidation to just two bi-weekly payroll cycles have helped us reduce/eliminate the weekly expenses for direct deposit ACH transmittals for the reimbursements payroll process. Overall, the expensePoint employees have been very helpful in their knowledge transfer and have always been available to answer our questions during and even after the critical Go-Live period of the system implementation. Having worked in the payroll environment for almost 18 years, I must say that I have been very impressed with the ExpensePoint system from a cost savings point of view for our organization and the ease of use of this system. The interaction with the ExpensePoint team have been very positive and I will be happy to talk about my experience with other potential clients who might be considering this system for their facilities.
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No cons were added to this review
Dear Michael, Thank you for your great 5 star review of ExpensePoint. I am really pleased everything has gone well and that your experience has been positive. Customer service is so important to us. It is great that you have found our support team helpful. Furthermore, it is nice to hear that the implementation of ExpensePoint has resulted in a cost savings for your organization. Thanks for your business. Sincerely, Sherry McKeen VP-Global Client Relations
Alex Q.
Marketing and Advertising, 11-50 employees
Used weekly for 2+ years
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Implementing expensepoint with our Quickbooks was the easiest implementation of an expense system I have ever been through. I have implemented other bigger , more well known systems, and have had just terrible experiences. the process was too tedius, and it required many hours to complete. One of things we really appreciated about expensepoint, was the option to purchase by reports as well as by users. it really makes a top notch software quite affordable, and the expense to use it can be completely variable based on expense reports, which is great when you are trying to control costs. We couldn't be happier.
The receipt wallet / receipt reader function is the most loved feature by all employees. the fact they can just drop the pictures, and comeback later to an almost completed expense report that just needs a couple of clicks to submit, has been a game changer for employees on the road as well as those who don't travel as much, but purchase regularly on behlaf of the company. in Accounting, we love how easy it is to review, approve, push an entrry into quickbooks, and reimburse, all from within expensepoint. the integration to automatically issue reimbursements from expensepoint, as saved our accounting staff hundreds of hours reconciling, recording, and issuing the payments via AP. Now it takes less than 1 minute to issue the payments, its simply wonderful!
We had a few hiccups entering banking information for reimbursements, but the implemenation team was able to manually make adjustments and helped us get through.
Thank you, Alex, for this fabulous review. We are thrilled that you love ExpensePoint. It's great to hear that the value, ease of use, and automation ticks all your boxes. Happy expense reporting! Kind regards, Sherry McKeen
Maddie T.
Information Technology and Services, 10,001+ employees
Used daily for 2+ years
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The installation of the program was a breeze, and everything went off without a hitch after it was all set up. Our customers do not report having a difficult time becoming accustomed to the program as a result of its user-friendly functioning and features. Despite the fact that there was a significant time difference between us, Theresa was really helpful and fast to reply to my questions and concerns.
This soft was the most approachable of all the service providers we contacted on our requirements for cost reporting. They made certain that we were at ease at every stage of the process and that our organization's requirements were satisfied.
At one point, the user was unexpectedly locked out and unable to re-enter their credentials in order to utilize the program. It was the user's responsibility to reinstall the program in order to get it working again, however it wasn't clear what had caused the problem in the first place.
Dear Maddie, We appreciate your kind review and are so happy that your implementation experience was positive. I am sorry your user was locked out. Whenever you have a problem, don't hesitate to contact our customer service team, which will help resolve the issue. ExpensePoint thanks you for your business. Sherry McKeen VP of Global Relations
Thelesha G.
Environmental Services, 1-10 employees
Used daily for 6-12 months
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Reduced paperwork and printing and improved efficiency throughout the company.
We have been struggling to keep track of expenses in a way that doesn't seem like an interruption to our workflow. We previously used paper vouchers for accountability and have now cut our printing by almost 50%. There is a receipt wallet which stores all receipts once upload in real time which is a great feature for employees who work primarily in the field. For busy employees, rights can be granted for an administrator to author their reports. The level of tracking by - user, category and project allows you drill down to get a thorough understanding of spending. The printable reports are very professional-looking. We thought the cost was AMAZING for this level of expense tracking' so affordable compared to their counterparts with less features. We also appreciate that we are able to pre-set what GLs can and cannot be used for expenses which eliminates inaccurate coding of expenses. The landing pages to sign in are refreshing. Last, the customer support was top-notch and unlike that of other software companies we've worked with.
We haven't found any major features that were lacking. Those we though were an issue were rectified with additional training.
Dear Thelesha, Thank you for this amazing review. I am so happy to hear that ExpensePoint is making a positive impact on your day to day business, saving you time, giving you valuable data, and a great result for an affordable price. Kind regards, Sherry McKeen - Vice President - Global Client Relations
Mark P.
Renewables & Environment, self-employed
Used daily for less than 6 months
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I had a great experience setting up the platform, getting personal training and my service rep is excellent. Again, I can't emphasize enough the level of personal support you get for such a reasonable price. I'm getting the same support an organization 100 times my size would receive. Great product!
I have 3 companies that I keep track of expenses for. This is the only product that allowed me to set up custom fields including different companies to track expenses for. I was very impressed with the level of support and attention I get for such a reasonable monthly fee. The desktop and mobile platforms work great and are intuitive to use.
I have been using the product for a short time and there is nothing I do not like about the platform. The mileage tracker is a great feature but I wish I didn't have to go into my settings to turn it on and off. I don't know if this can be improved or not, but I don't like to have apps running in the background.
Dear Mark, Thanks for taking the time to review ExpensePoint. We value our customer's feedback and comments. Thank you for your comment regarding ExpensePoint's capacity to customize. Our aims is to provide an excellent experience. Great software is functionality, but also the support you receive after the purchase. I will be sure to forward your positive review on to our support and implementation teams. Thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen VP-Global Client Relations
Gayln S.
Wholesale, 51-200 employees
Used monthly for less than 6 months
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To be honest I wasn't looking to change expense reporting companies but I am so glad that we did. This product is easier and faster for the end user and cost us less each month. [SENSITIVE CONTENT HIDDEN] has been my implementation specialist and she is great! Very knowledgeable, and friendly and no matter what I threw at her, she fixed it quickly.
The system will automatically create a new expense report for you based on charge date. This saves the end user a lot of time. I love that there is a live person verifying the receipt information.
I wish I could zoom in on receipt pictures better (or easier) because the pic is farther out than you think when taking the pic. They are hard to read. I thought that your receipt pictures would automatically match to the charge/expense once verified but it doesn't seem to be doing that for us. We could be doing something wrong. I like the report that is created for me upon final approval but I wish it could be edited more. I would remove the weekly breakdown as we don't use/need that.
Dear Gayle, Thank you for taking the time to review ExpensePoint. We really appreciate your feedback regarding time and cost savings, and ease of use. I have passed on your feedback regarding the readability of receipt pictures to our development team. Thank you for choosing ExpensePoint as your expense management system. We look forward to working with you for many years to come. Yours truly, Sherry McKeen VP-Global Client Relations
Deana A.
Aviation & Aerospace, 51-200 employees
Used daily for 2+ years
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I have only ran into the occasional issue and our rep is always quick to help me through anything.
The software is very user friendly and the cost is reasonable.
I really do not have any complaints about it.
Dear Deana, Thank you for your incredible review of ExpensePoint. We are happy that you are finding it user friendly and the cost reasonable and a great value. Thank you for choosing ExpensePoint. We want you to know that we appreciate your business and look forward to a very long relationship with you and your company. Kind regards, Sherry McKeen - Vice President - Global Client Relations
Pravesh J.
Real Estate, 11-50 employees
Used daily for less than 6 months
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Saved the business both time and money
User friendly. Easily adaptable for the specifics of our business . Saved the business both time and money
None
Dear Pravesh Thank you for your great feedback on ExpensePoint. We are glad to know that the system is saving your team time and making your overall process of recording expenses much easier. We really appreciate your business and look forward to many years of providing your company with the very best automated expense management. Kind regards, Paul Ansloos Senior Vice President - Global Sales & Marketing.
lenhardt m.
Oil & Energy, 1-10 employees
Used daily for less than 6 months
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The team reached out ( Via Phone ) to make sure Their support was addressing my needs vs an email. I travel 100%, I need an application that will make my life easier especially with the requirements of various clients and the reporting structure gave me more than what I needed. I have used numerous applications but when it came to reporting ExpensePoint is head and shoulders above, not to mention it price point.
The team at Expensepoint wants you to fully understand the application, wants to make sure you are comfortable with application, your needs are meet. The team is outstanding The application itself is probably more information that is ever needed, but from a fiscal and reporting mechanism it is outstanding.
I really cant say a con against the application,it has more functionality that is needed, but able to either use it or grow into the use.
Dear Lenhardt, Thank you for your amazing review of ExpensePoint. We are happy that it is making your life easier! It is great to hear that our support team was able to meet your needs and that you found ExpensePoint affordable and value adding. Thank you for choosing us as your expense management solution.. We want you to know that we really appreciate your business. Kindest regards, Sherry McKeen - Vice President - Global Client Relations
Verified reviewer
Construction, 1,001-5,000 employees
Used daily for 1-2 years
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Resolved manual Expense reporting for a large multi division company with excellent results.
Functionality, customer support and cost.
Tutorials are not updated quickly with new technology.
Dear valued customer, We appreciate you letting us know how we are doing. We are happy to hear that ExpensePoint has replaced your manual process with excellent results. That is music to our ears! Thank you for your feedback regarding tutorials for updates. We are in the process of making this better for our customers. We look forward to providing you with the very best of employee expense report automation for many years to come. Yours truly, Sherry McKeen VP-Global Client Relations
Andrea B.
Used weekly for 2+ years
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This has saved us time and money in the expense reporting process.
Easily adaptable for the specifics of our company. Highly responsive customer support. Intuitive application for staff to use. The Receipt Wallet makes capturing expenses the easiest part of my job! In researching a solution for our expense reporting, I am extremely satisfied that I chose ExpensePoint. It was the only application I found that incorporates everything I was looking for: high level reporting, automation, approval pathways, and ease of use for staff.
No cons were added to this review
Dear Andrea, Thank you so much for your great feedback on ExpensePoint and in particular how the program has made things so much easier for everyone. Thank you for being our client and we look forward to a very long relationship with your company. Kind regards, Paul Ansloos V.P. Global Sales & Marketing
Cathi R.
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If you are looking for an excellent online expense management system, your search can now stop. ExpensePoint Web is hands down the best system out there. We looked at several other systems, and even got through the installation stage with another system, only to discover management reporting could not be done. When I found ExpensePoint I was skeptical they could do all they claimed to, but was soon put at ease. The staff at ExpensePoint is very creative in helping to figure out solutions for unique issues. They are responsive to calls and questions. They offered excellent suggestions for implementation which helped ensure a successful transition. Several features we said we would like to see have shown up in product updates. Most of our users have found it very intuitive and easy to figure out. Don't be a "wish I had". Contact ExpensePoint and you'll be a "glad I did"!
Cost, webinars, customization capabilities, creativity of the staff to help meet unique needs, the responsiveness of the staff, ease of use, training videos, cost (I know I already said that, but it's important. I looked at several web based expense management systems and this was by far the best and the fact it was the least expensive was a bonus!)
I can't think of any, other than supervisors forgetting to log in and approve expense reports. But that's our process problem we are trying to resolve.
Dear Cathy, Thanks for your amazing review of Expense Point. We appreciate your comments so much. Thank you for being our client. We really appreciate your business. Best wishes, Sherry McKeen- V.P. Global Client Relations
Jerry T.
International Trade and Development, 1-10 employees
Used other for 2+ years
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Wonderful. Personnel are receptive, helpful, and readily available. You guys are awesome.
It's easy. I can quickly and efficiently report receipts and prepare almost immediately send them off to our accountant. It's quick, easy, affordable, and it our accountant love it.
Nothing. You have it all together from my perspective.
Dear Jerry, Thanks for taking the time to review ExpensePoint. We value our customer's feedback and appreciate knowing you find our software convenient, easy to use and affordable. Thank you for your positive comment regarding our support team. I will be sure to forward this review to them. ExpensePoint values your business and is happy to be your automated expense reporting solution. Best regards, Sherry McKeen VP-Global Client Relations
Deborah M.
Import and Export, 11-50 employees
Used weekly for 2+ years
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Great time-saver for both user and admin. Great support, easy training, great price, easy to navigate, reps less likely to loose receipts!
Great Support! CSR has always been there to assist in any way necessary! Easy to use for both user and admin, affordable, built-in training and such a time-saver for everyone!
Sometimes a bit slow but overall a great software.
Dear Deborah, Wow! What a kind review. It is great to hear that ExpensePoint has been a time-saver for both your users and admin. Thank you for choosing ExpensePoint as your expense management system. We look forward to providing you with the very best of employee expense report automation for many years to come. Yours truly, Sherry McKeen VP-Global Client Relations
Deborah M.
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We have moved from old style spreadsheet expense reporting to ExpensePoint and we are very happy. After much research and reviewing at least 10 other programs, ExpensePoint overall rated 5 out of 5 stars with great reviews. They are well established and, from what I found, are the leaders in expense reporting having been founded in the year 2000. You can expect affordable price, free implementation, free line support and free training (as many sessions as your company or staff needs). The features are extremely user friendly and best of all .the Customer Support is exceptional. Although we are a small company, there were many variances required in the initial set-up. The ExpensePoint support team always had a solution for each and every circumstance and helped me out each step of the way. They are always happy to assist and reply extremely promptly to any request or question. I have nothing but good things to say about ExpensePoint and about the support team at ExpensePoint. Thank you so much for all of your help and assistance. I would recommend ExpensePoint to anyone who is interested in streamlining their expense reporting and finding a great tool for expense analysis.
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No cons were added to this review
Deborah, Thank you so much for the great review of ExpensePoint; we really appreciate it. We are very thankful that you chose our company to manage your employee expense reporting and we look forward to a very long lasting relationship with Martine's Wines. Best regards, Paul Ansloos Dir. Global Sales & Marketing
Valerie F.
Computer Software, 1-10 employees
Used daily for less than 6 months
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Overall, the program is phenomenal. Training is superb. Most of the users have had nothing but praises. The software saves the users and me many hours each month. It is well worth the cost!
Ease of use, simplicity of the implementation, training.
I haven't found anything I don't like about this software. The only thing I might mention is the direct deposit partner is not what I expected, takes to long to deposit funds to employees. Teh only comment from employees has been wishing the software could remember their last entries and populate accordingly - that would be impossible if it is to be accurate.
Dear Valerie, Thank you for your review of ExpensePoint. We appreciate the feedback about the ease of use and implementation, and our training. In regards to direct deposit, we are ready to launch a partnership with a new ACH provider, which will be faster. I have asked your implementation manager to reach out to you. Thank you for choosing ExpensePoint for your expense management system. Kindest regards, Sherry McKeen-VP-Global Client Relations
Amber M.
Real Estate, 1-10 employees
Used monthly for less than 6 months
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ExpensePoint is streamlining our team's ability to easily submit, review, and approve expense reports. We are able to get consistent reports that are easy to read and understand - and the dashboard information showing expense breakdowns is great. It's a really useful system at an attractive price point.
I love the amount of time the software saves our accounting folks. No longer do we have to try and reformat multiple spreadsheets to get a consistent expense report from each employee. ExpensePoint has made our team more efficient, happier people. AND - they are growing back the hair they pulled out when using our old manual system!
I think the User Permissions configuration section is a bit confusing. I'm not sure why someone would also check the box to deny access on an individual level, when the box is already checked to deny access per the group permissions. Or maybe I don't fully understand what the columns in this section mean.
Hello Amber, Thank you so much for reviewing ExpensePoint. It is music to our ears to hear that it is saving you time, is more efficient than endless spreadsheets and is streamlining your processes. The affordability of ExpensePoint is also very important to us. There is a little bit of a learning curve for User Permissions. Our support specialists would be happy to help and give you a refresher. I will have one of them reach out to you. Thank you for choosing ExpensePoint as your expense management system. We look forward to providing you with the very best of employee expense report automation for many years to come. Yours truly, Sherry McKeen VP-Global Client Relations
Terry P.
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From day one ExpensePoint has been exceptional in providing an expense reporting system that meets the needs of our company. After reviewing several expense programs we chose ExpensePoint for the ease of use and the cost. Using ExpensePoint is so easy for our employees and approvers to create their reports (online or mobile), attach receipts and approve reports for accounting to process. The professional service that we receive is superior. We have been able to work with two representatives the entire time and not through a customer service department. Our questions and needs are always handled quickly. I can honestly say that the product and service from ExpensePoint is top of the line. **Paul Ansloos and Theresa Hicock are exceptional and I love working with each one of them!
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No cons were added to this review
Dear Terry, Thanks for taking the time to review ExpensePoint. We are happy to know that you see value in the cost of the program and the ease of use! We want to provide an expense solution that does those two things; make life easier for people and help companies save money and time. Thanks for the comments regarding Paul Ansloos and Theresa Hicock. We think they are are exceptional as well. Sincerely, Sherry McKeen - Vice President - Global Client Relations
Ahmad N.
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We are a Non-Profit Organization with over 100 credit card users and have a very complex General Ledger structure. The credit card reporting process was manual with minimal oversight and our employees had to mail all their receipts to the Accounting department. The Expense Point software has made our credit card reporting more efficient and we now have better oversight of our credit card spending with a standard approval process. The software is easy to use and administer with very powerful reporting tools. The pricing plans are both affordable and flexible depending on usage and will pay for itself in gained efficiency and savings. Finally, the service and support team is extremely helpful and help customize the software to our specific needs. Thanks Expense Point team!
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No cons were added to this review
Dear Ahmad, Thank you for your wonderful feedback for ExpensePoint; we really appreciate it. It is great to read how ExpensePoint has really streamlined your credit card reconciliation process. Thank you for being our client, and we look forward to continue to provide you with the very best in expense report automation. Kind regards, Paul Ansloos Dir. Global Sales
Douglas D.
Wine and Spirits, 11-50 employees
Used monthly for less than 6 months
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Very positive.
It is easy to use and makes expense reporting easier for everyone -- especially sales personnel. It is very affordable and one of the few software applications that had strong customer support.
For training and testing, it would be good to have a 'test' environment that allow people to learn and 'play with' the system. While you cannot really break the system, it can be a little unnerving trying to train individuals while using the live system with real receipt copies.
Dear Douglas, Thanks for taking the time to review ExpensePoint. We appreciate your positive feedback in regards to the affordability and ease of use of ExpensePoint. Thank you for your suggestions about training and testing. I will forward your feedback to our team. Thank you for choosing ExpensePoint for your expense management system. Kind regards, Sherry McKeen VP-Global Client Relations
Cliff O.
Nonprofit Organization Management, 1-10 employees
Used weekly for less than 6 months
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The ExpensePoint team took great care to understand the business needs of our non-profit and offered a suite of capability and pricing options that work well with how we operate. The support has been outstanding and flexible. The software is robust and capable for our needs as we grow into the future.
The expensepoint system is robust in its capability for managing and tracking expenses. The mobile app is especially easy to use and the ability to upload receipts with automatic OCR scanning greatly improves ease-of-use.
The main web interface feels somewhat dated and confusing. It's fully functional and there are features implemented on the website that cannot be accessed via the mobile app (e.g. adding an email address for receipt uploading).
Trey M.
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We have been using Expense Point for about 2 months now. I was skeptical at first but now I can't say enough about Expense Point and thier employees. The price is reasonable and there is no extra cost for technical support. Theresa and Eva are very knowledgeable on the software and have bent over backwards to help anytime I call. I am able to run reports easily and export them into Excell for analysis. Training on the software was minimal and even our older employees picked up on it quickly. Since it is web based, we can access it on all of our mobile devices without a problem. I would definatley reccomend Expense Point to anyone that wants to accurately track and monitor expenses. I am excited to see what they come up with next.
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No cons were added to this review
Dear Trey, Thank you for your rating of ExpensePoint. We appreciate your feedback and look forward to continuing to provide you with excellent support. You mentioned that the price is reasonable and there is no extra cost for technical support. Yes, our goal is to provide excellent value for our service. Thanks for partnering with us. Sincerely, Sherry McKeen VP-Global Client Relations
Daniel P.
Computer Hardware, 1-10 employees
Used weekly for less than 6 months
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Very happy with the expense reports that it produces. Easy for employees to use.
The customer support is top-notch since you get assigned a personal contact who handles your company. Software is easy to use and reports look great. Value for money is also strong.
There are some features that could be enhanced. Being able to download receipts in JPG format is a big one. Wish there was better syncing options with credit cards like quickbooks has.
Dear Daniel, Thank you for taking the time to rate ExpensePoint. We appreciate your feedback regarding downloading receipts in JPG format and look forward to continuing our business with you. Excellent customer service is one of our core values, so we are pleased that your experience has been a positive one! Respectfully yours, Sherry McKeen VP-Global Client Relations