ExpensePoint Reviews

ExpensePoint

Mobile automated expense reporting for employees

4.87/5 (167 reviews)

Sophie Richards

Easy and Efficient

Used daily for 2+ years
Reviewed 2017-10-04
Review Source: Capterra

We have been using ExpensePoint for a few years now and we have nothing but positive things to say about the software and Team. We recently engaged ExpensePoint for a project to upgrade the way our expenses are uploaded to our financial system. The ExpensePoint team was very helpful throughout the whole process. From listening to what we needed to delivering the upgraded features to the system. We recently rolled this out globally and it is a game changer! The amount of manual data entry we were doing before this project was astronomical. The new process is not only efficient but very simple with just a few clicks of the button. We highly recommend ExpensePoint. Thank you for the continuous support.

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ExpensePoint

Mobile automated expense reporting for employees

Deana Acosta

Great Customer Service!

Used daily for 2+ years
Reviewed 2018-10-19
Review Source: Capterra

Expense Point takes the guess work out of expensing the many transactions that come through our company. We have almost 100 credit cards that are used on a regular basis. I am able to take care of all of this by myself with the help of the Expensepoint program. Theresa our account rep is very helpful and always courteous! Thank you!If there is something I cannot understand or figure out, our account rep Theresa helps me through it every time! She has come up with some great solutions for issues I have encountered on our end. It is also very easy to understand and navigate for all of our users.

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ExpensePoint

Mobile automated expense reporting for employees

Tracy Harms

Fantastic Support

Used daily for 2+ years
Reviewed 2018-10-11
Review Source: Capterra

Overall very good experience. For the most part it's user friendly. On occasion when we do experience hiccups I know I can rely 100% on their support team - specifically Theresa. She responds quickly to any concerns that I have and will work closely with me or our team to to resolve any issues that may arise.

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ExpensePoint

Mobile automated expense reporting for employees

Rachelle Padilla

Best Expense Report Software!

Used daily for 6-12 months
Reviewed 2018-10-11
Review Source: Capterra

Overall experience with ExpensePoint has been great. Truly the best expenses software I have ever used by far.Apart from being a 100% user friendly to both users and admin, what I really like about expensepoint is that it can be customized according to business needs. And when it's customized, it even works like magic! Also, when ExpensePoint team promises you the best customer service, they actually mean it! They're always available to help you anytime, wherever part of the world you may be.

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ExpensePoint

Mobile automated expense reporting for employees

Peter Studer

ExpensePoint

Reviewed 2015-01-15
Review Source: Capterra

Let me preface this review with the fact that I work for a small non-profit with about 55 employees. ExpensePoint works well as an expense reporting program. With the help of our customer service rep, I was able to setup our account code structure and approval chain. The account structure requires a sort of high level programing to assign certain departments different account codes and project numbers, etc. I don't come from an IT background, but I know my way around a computer, and I didn't have an issue setting this up with a little help from our customer rep. Our business assigns project codes to different account codes almost annually, so it can be a challenge to then go into ExpensePoint and change a bunch of the rules so staff can access the correct account codes. They could improve the account code chain setup and make it simpler to edit them. The approval chain will require some tweaking from time to time as the business structure changes, but is much easier to manage than the account structure. We also make use of the credit card integration so that our staff can create credit card expense reports in ExpensePoint. It was a bit of a challenge, but we were finally able to get Visa to give us the correct file type needed, and now it works flawlessly. We also have the reporting section of the program which allows us to run reports based on almost every input field in an expense report. ExpensePoint can also be integrated with accounting software, such as Financial Edge. I can't speak to how well that works, as we're still in the process of getting the two programs integrated. The only major issue we have had is that there is no way to file expense reports when they have been paid/ approved through the system. So, when I go into my account I still have old expense reports from 2012 sitting in my profile. If they could make it so that after the end of the year, every report dated 2014, for example, would go into a folder labeled 2014, it would really streamline the experience. This may be a minor complaint, but it is quite annoying. All in all, I would say that it's a solid program that does what we ask it to.

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ExpensePoint

Mobile automated expense reporting for employees

Patrick Tien

Great Service team, flexibility for any reports you need

Used daily for 1-2 years
Reviewed 2018-08-30
Review Source: Capterra

Every company has its unique requirement on process and reporting. ExpensePoint service team can always make it happen for you. People are comparing UI of expense reporting between vendors when find a system. I don't really see much differences on UI between vendors. The reporting and date transferring to finance system are much more important from my experience. It would be a nightmare if I don't have a full service team to back me up. Be able to generate any kind of reports needed for management and finance. Flexible design on approval process setting. Strong and Friendly service team back you up for all technical needs.

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ExpensePoint

Mobile automated expense reporting for employees

Ruth Rolar

Awesome! Customer service during the setup has been beyond compare.

Used daily for less than 6 months
Reviewed 2018-04-18
Review Source: Capterra

Customizable to our needs - we have been searching for 2+ years for a company that would make expense reimbursements to our employees an easy process, for both the employee and the accounting side. As a church, it has been hard to find a company willing to put in the extra time and brainwork to get the system set up as we need it. Found both in Expense Point. Great customer service - while we have just begun the relationship with Expense Point, they have been attentive to every question we need answered, and every detail we need worked out to ensure a smooth flow between their reports and our accounting software. Employee training - Expense Point employees go the extra mile to ensure that our employees understand the reimbursement process from start to finish, and provide links to those trainings just for us. Price - having researched a lot of companies, you can not beat Expense Point's per employee rate.

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ExpensePoint

Mobile automated expense reporting for employees

Trey Messer

Great Piece of Software

Used daily for 2+ years
Reviewed 2018-12-04
Review Source: Capterra

Each employee is able to assign their own expenses to the correct project and then break it out for the correct department expense. We have all of our transactions automatically uploaded into our system so I know if an employee forgets to turn in expenses. This is a very beneficial aspect of the software that I would not want to lose.I have been using this software for 3 years now and rarely ever have service issues. When I do have an issue, the tech support team at ExpensePoint takes care of it immediately. I like the functionality of the software and ease of use, but what I like most is the people in tech support. The expense reporting needs of our company can be complicated, but the tech support team has always been able to create something for us to make it easier.

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ExpensePoint

Mobile automated expense reporting for employees

Myrian Francisco

The software is very useful in the approval process and in monitoring status of our expense reports.

Used daily for less than 6 months
Reviewed 2018-05-31
Review Source: Capterra

The approval flow of our expense reports becomes faster and tracking becomes easier.The software's accessibility is great. The monitoring capability is helpful. I also like it that we have the control on some portions on the set-up, such that we can already do some minor changes even without going to customer support.

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ExpensePoint

Mobile automated expense reporting for employees

JOCELYNE BOUGIE

friendly users sofware +support

Used daily for 2+ years
Reviewed 2018-10-10
Review Source: Capterra

time saver ,easier to pull out specific informations about employee's expenses , great customer service Software : easy to use even with employees who are not familiar with office work .. Customer support : simply fantastic i always gets the help i need in a timely manners

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ExpensePoint

Mobile automated expense reporting for employees

Tanuj Jain

Expense Point Review

Used daily for 1-2 years
Reviewed 2018-11-07
Review Source: Capterra

We have used it primarily for Expense Reporting for our Retail environment. Currently more than 500 users are signed up and using it. It has helped us eliminate keeping and maintaining stacks of paper work. Easy to validate everything on their website which includes setting up hierarchies to managers and finally Accounting / Accounts Payables for final approval. The ease of use. Functionality. Easy to configure to meet your company's requirements

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ExpensePoint

Mobile automated expense reporting for employees

amanda ledger

Excellent experience with fast response times

Used daily for 2+ years
Reviewed 2018-05-08
Review Source: Capterra

automated workflow, tracking of submitted expenses, and ability to split expenses among locations, training videos can be saved on home screen

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ExpensePoint

Mobile automated expense reporting for employees

DONNA HENDERSON

Monthly Expense Tool

Used daily for 1-2 years
Reviewed 2018-08-30
Review Source: Capterra

My overall experience with ExpensePoint has been great! The support team, specifically have been very pleasant and responsive with direction and assistance in operating the programs. Most recently, ExpensePoint has tailored reports that are more user-friendly and more readable in the Excel format. We are very happy.I enjoy the flexibility of the software. I can manipulate the information to show only what I want to view in a report.

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ExpensePoint

Mobile automated expense reporting for employees

palmo natale

I am not very knowledgeable of the software so often I will call to for support. Support is good.

Used weekly for 2+ years
Reviewed 2018-02-16
Review Source: Capterra

After consulting with my AP group: increase in speed processing of expense reports by importing into our accounting system. Automated approval process. Manage sales TAX in different provinces. Generate valuable reports for income tax purposes for our sales managers. We like Theresa at customer service!

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ExpensePoint

Mobile automated expense reporting for employees

Pravesh Jibna

Great Value. Fantastic customer support

Used daily for less than 6 months
Reviewed 2018-04-05
Review Source: Capterra

Saved the business both time and moneyUser friendly. Easily adaptable for the specifics of our business . Saved the business both time and money

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ExpensePoint

Mobile automated expense reporting for employees

Anonymous

Easy to use expense tool

Used daily for 2+ years
Reviewed 2018-10-10
Review Source: Capterra

Good software, good supporteasy to use, clearly structured, good reporting

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ExpensePoint

Mobile automated expense reporting for employees

Nicole Giglio-Olson

Taking expense reporting to the next level

Used daily for less than 6 months
Reviewed 2018-09-26
Review Source: Capterra

ExpensePoint allows our employees to organize their receipts and expenses, which helps them be more efficient, transparent and timely with their reporting. It is extremely easy to navigate as both a user and administrator. multiple ways to save receipts to the wallet mobile app is very user friendly for our employees on the road very easy to customize categories endless analysis reports excellent training and ongoing support team

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ExpensePoint

Mobile automated expense reporting for employees

NOEMIE VIAUTOUR

Happy Customer! Very professional team and a software that fulfill our needs.

Used weekly for less than 6 months
Reviewed 2018-06-11
Review Source: Capterra

So First benefit is that people don't have to carry around there receipts and lost them, and for us that the huge benefit. Then I would say that on the long term it's gonna reduce the work of creating the report (waiting to see how the integration with our ERP works first!)First everybody we talked to was very professional and very reactive on every requests we had (even proactive). Great Customer Support! Then what we like the most about the software itself is that it's very user friendly and very flexible for the company needs. Also best value on the market. The receipt reader is a feature that we really love. We are using expense point since a little more than a month and our company is very pleased with it. I definitely recommend it. We are still in the process of integrating expense point with our ERP and looking forward to it. That would saves us a great amount of time.

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ExpensePoint

Mobile automated expense reporting for employees

Kathy Brindley

Customer Service -- wish I could give more stars!!!

Used daily for 1-2 years
Reviewed 2019-02-01
Review Source: Capterra

Theresa has helped us create a GL upload so we can add detail to the transaction register. This assists management in tracking expenses with better accuracy.Frankly, it's all in the training and support. Many software programs can achieve similar results. It's the personal relationship with our outstanding rep that makes all the difference for us!! She goes above and beyond to assist us and answer all of our questions and concerns.

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ExpensePoint

Mobile automated expense reporting for employees

Anonymous

Third company roll-out and it continues to improve and impress.

Used monthly for 2+ years
Reviewed 2017-11-19
Review Source: Capterra

Elimination of paper receipts, automation of account coding, simple tool for users which encouraged adoption and prompt approval and payment of employee funded receipts which also encourage adoption. Electronic workflow ensures proper approvals and accountability.Intuitive, even for team members who have not undertaken any formal tutorials or training. Team loves the functionality of taking pictures of receipts on the go and submitting reports even when on the road. Reporting allows us to ensure that submitted reports are reviewed, approved and paid on a timely basis.

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ExpensePoint

Mobile automated expense reporting for employees

Andrea Bretz

Great value, fantastic customer support!

Used weekly for 2+ years
Reviewed 2017-12-18
Review Source: Capterra

This has saved us time and money in the expense reporting process. Easily adaptable for the specifics of our company. Highly responsive customer support. Intuitive application for staff to use. The Receipt Wallet makes capturing expenses the easiest part of my job! In researching a solution for our expense reporting, I am extremely satisfied that I chose ExpensePoint. It was the only application I found that incorporates everything I was looking for: high level reporting, automation, approval pathways, and ease of use for staff.

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ExpensePoint

Mobile automated expense reporting for employees

Rhonda Halcomb

Learning to use Expense Point

Used daily for less than 6 months
Reviewed 2018-10-26
Review Source: Capterra

Once I reached out to get some training/assistance, the light bulb went on. I feel I can now have more accurate reports from staff, and we can all become more productive rather than spending time on clumsy expense reports.Since I have started using Expense Point for staff , my processes have become easier. With the credit card integration, staff members will be less likely to overlook submitting an expense. My customer service representative is VERY helpful.

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ExpensePoint

Mobile automated expense reporting for employees

Becky Thompson

Efficient and Consolidated

Used weekly for less than 6 months
Reviewed 2018-08-20
Review Source: Capterra

Elegantly designed, and brilliantly constructed.The software allows us to run a smooth expensing operation without the hassle of paper files. In and of itself, the interface is easily navigable to both front and back end users, allowing a pain free, expedited approval process. Additionally, ExpensePoint's phone application makes it easy to upload documents, approve transactions, and everything in between while on the go.

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ExpensePoint

Mobile automated expense reporting for employees

Graeme Ogilvie

Easy Deployment Ever

Used daily for less than 6 months
Reviewed 2017-03-15
Review Source: Capterra

We have moved our global expenses over to ExpensePoint at the beginning of the year. It has been a nice and easy transition, and the team at ExpensePoint has been extremely helpful throughout the entire process, and made it very easy and painless. We've had a few challenges with handling multiple currencies on a world-wide basis but nothing major and all of our inquiries have been handled promptly. The online training has been great and they have been very flexible about arranging training sessions for people in Australia, Europe, Asia and North America - always a challenge at the best of times! Would highly recommend it to anyone considering a move to ExpensePoint!Ease of use

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ExpensePoint

Mobile automated expense reporting for employees

Josh Johnson

Customer Service and Technical Training at its B E S T ! ! !

Used daily for less than 6 months
Reviewed 2018-04-18
Review Source: Capterra

The software itself has an easy-to-use desktop and mobile interface. You can use the software via web or download the desktop app for quick access. My company's application was slightly different from common use and the team at ExpensePoint quickly assessed the need and manipulated the program to best fit. Not only that, they continuously trained us on using the program AND were quick to troubleshoot anything that did quite work with the manipulated features.

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ExpensePoint

Mobile automated expense reporting for employees