ExpensePoint Reviews - Page 3

The APP based services allowing for each user to post their receipts then a central person can match and code the transactions.

There were a lot of updates in the beginning but this has certainly better now. Support has always been very helpful.

Dear Patrick, Thank your choosing ExpensePoint and for taking the time to review our program. We appreciate your feedback and thank you for your patience with the updates. It is great to hear that ExpensePoint has created a faster and more accurate expense management process for the City of Alabaster. Thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen VP-Global Client Relations

No more need to keep all the paper receipts, filing, chasing after all users

It just feels like a to long process to get the reports in my accounting system. If there was an easier quicker way it would have been helpful

Dear Yolande, Thank you for your kind review of ExpensePoint. We indeed endeavor to sell a service that makes our customers happy. I am pleased that you are enjoying less paper receipts, no more filing, and no more chasing after all your users for expenses. We are delighted that this automation has made your work easier. Thank you for being our client. Have a great day. With appreciation, Sherry McKeen – VP-Global Client Relations

Tutorials and support can't be beat. Software is very easy to use.

Unable to automatically live feed credit card into program - this is through no fault of ExpensePoint. the problem is our particular credit card company does not allow this feature.

Dear Andrea, Thanks for taking time to review ExpensePoint and for such an amazing rating! We are pleased to hear that you find the program easy to use and that your support experience has been very positive. I will be sure to let our support team know about your kind words. Thank you for choosing ExpensePoint. We appreciate your business. Best wishes, Sherry McKeen VP of Client Relations

I like being able to do a custom expense report and have all the tools I need to submit a detailed report!

The program is a little sluggish when uploading jpegs to attach to a report.

Dear Tim, Thank you for taking the time to write a review for ExpensePoint. We are happy to know that you are enjoying the customization and detail opportunities that ExpensePoint offers. Waiting for receipts to upload can be frustrating. We have found that clients who upload at the point of sale, are able to easily complete reports with out waiting by the time they get back to the office. That might speed up the process for you. We appreciate your business and look forward to continue our business partnership. Kind regards, Sherry McKeen - V.P. - Global Client Relations

Ease of use and overall attention to detail. This product has been thoroughly well thought out and designed. The reporting capabilities are outstanding!

At this time, there is nothing that I can think of.

Dear Greg, Thank you for your growing review of ExpensePoint. We are happy Tubbesing Solutions LLC is enjoying the system. I will be sure to pass on your praise to our Solution Specialist who presented to you. We think she is awesome as well. Thank you for choosing ExpensePoint. We appreciate your business and look forward to a long relationship with your company. Kind regards, Sherry McKeen Vice President - Global Client Relations

This software at first glance can be overwhelming, it can do so much. It is a great system. [SENSITIVE CONTENT HIDDEN] has been with us each step of the way fixing what we needed and just making it all flow easy. She is a great asset to your company.

Honestly I have not found anything I don't like.

Dear Kelli, Thank you for your great review of ExpensePoint! We are happy you are enjoying the expense report automation and that our customer support people have helped you every step of the way. Thank you for choosing ExpensePoint. We appreciate your business and look forward to a long relationship with your company. Kind regards, Sherry McKeen - Vice President - Global Client Relations

The software is very user friendly and the cost is reasonable.

I really do not have any complaints about it.

Dear Deana, Thank you for your incredible review of ExpensePoint. We are happy that you are finding it user friendly and the cost reasonable and a great value. Thank you for choosing ExpensePoint. We want you to know that we appreciate your business and look forward to a very long relationship with you and your company. Kind regards, Sherry McKeen - Vice President - Global Client Relations

Exporting to a csv and being able to import that into my accounting software.

The billable portion does not work. I also don't like the way the GST is separated from the line item and entered as a separate line. I would rather each line either have a "G" for GST or an "E" for exempt.

Hi Deb, Thanks for the review. It's great to hear that the customization and integration with your accounting software is a positive for you. Thanks for the information regarding the billable portion. I will have someone from Support contact you to help you resolve this. Kind regards, Sherry McKeen

automated workflow, tracking of submitted expenses, and ability to split expenses among locations, training videos can be saved on home screen

Inability to split quickly when its among 20+ different locations. It is very time consuming to do splits on the corporate side that are split among so many locations.

Hello Amanda, Thank you for your really great review of ExpensePoint. I really appreciate all of your comments and feedback. In reference to your comment about splitting expenses we do have a copy split feature which is excellent and such a time saving tool. I will have our CRM team contact you to walk through this feature. Thank you for choosing ExpensePoint and for being our client. Kind regards, Paul V.P Global Sales & Marketing.

The ease of use. It's very user friendly when adding new reports, and new expenses.

Some features (like the workflow manager) is not intuitive. I've had to google how to use it and set it up.

Dear Melanie, Thank you for your amazing review of ExpensePoint. We love 10 out of 10! We really appreciate your feedback regarding the ease of use when adding new reports, and new expenses. The workflow manager can be tricky, so please don't hesitate to call support to have them give you a refresher when you need it. They will be happy to help you through any questions you have. We appreciate your business. Yours truly, Sherry McKeen VP-Global Client Relations

The best part is the customer service we receive. Our account manager and her department are on top of everything and fantastic to work with.

nothing.

Dear Mary, Thank you for your fantastic review of ExpensePoint. We appreciate your feedback regarding your experience with our customer service team. I will be passing your review on to them. Thank you for choosing ExpensePoint as your expense management system. We look forward to providing you with the best employee expense report automation for many years. Sherry McKeen – VP-Global Client Relations

I enjoy the flexibility of the software. I can manipulate the information to show only what I want to view in a report.

So far, there isn't anything that I dislike about the software.

Dear Donna. Thank you so much for these wonderful comments about ExpensePoint and our support team. It is really pleasing to know that the software has all the flexibility that you need. We really appreciate your business and appreciate your support by providing this superb review. Kind regards, Paul Ansloos - Vice President - Global Sales & Marketing

After consulting with my AP group: increase in speed processing of expense reports by importing into our accounting system. Automated approval process. Manage sales TAX in different provinces. Generate valuable reports for income tax purposes for our sales managers. We like Theresa at customer service!

After consulting with my AP group: when importing into SAGE, date document after the import does not provide the actual range date of the expense report but actually the date it was imported. We have to go manually and adjust = inefficiency.

Dear Palmo, Thank you for your review of ExpensePoint. I appreciate your positive feedback and also your comments in the cons section. After reviewing this with our support team I believe we have a solution regarding adding date ranges for reports. I have asked your support manager Theresa to reach out to you regarding this and hopefully provide a solution that works. Thank you again. Kindest regards, Paul Ansloos - VP Global Sales & Marketing

User friendly. Easily adaptable for the specifics of our business . Saved the business both time and money

None

Dear Pravesh Thank you for your great feedback on ExpensePoint. We are glad to know that the system is saving your team time and making your overall process of recording expenses much easier. We really appreciate your business and look forward to many years of providing your company with the very best automated expense management. Kind regards, Paul Ansloos Senior Vice President - Global Sales & Marketing.

The Expense Point support personnel are outstanding.

We would like to be able to upload into Expense Point as we used to

Dear Mignon, Thank you for your positive review of ExpensePoint. I especially appreciate your remarks about our Implementation and Service teams. As you have indicated, they are an outstanding group of people. Having a great experience with software can be quickly decided on by the support you receive after the purchase. So I thank you for these comments and will be sure to forward them on to our teams. Thank you for choosing ExpensePoint as your automated expense reporting solution. Kind regards, Sherry McKeen VP-Global Client Relations

easy to use, clearly structured, good reporting

No search functionality in user list. Lot of scrolling needed

Hello, I really appreciate your 5 star feedback and great comments about ExpensePoint. We would really appreciate the ability to contact you to show you how to use the user search feature which would cut out your scrolling needs, however you did not leave us your details ;-) . Please feel free to contact our support team and they would be more than happy to help you. Warm regards, Paul Ansloos - Vice President - Global Sales & Marketing

The team at Expensepoint wants you to fully understand the application, wants to make sure you are comfortable with application, your needs are meet. The team is outstanding The application itself is probably more information that is ever needed, but from a fiscal and reporting mechanism it is outstanding.

I really cant say a con against the application,it has more functionality that is needed, but able to either use it or grow into the use.

Dear Lenhardt, Thank you for your amazing review of ExpensePoint. We are happy that it is making your life easier! It is great to hear that our support team was able to meet your needs and that you found ExpensePoint affordable and value adding. Thank you for choosing us as your expense management solution.. We want you to know that we really appreciate your business. Kindest regards, Sherry McKeen - Vice President - Global Client Relations

Ease of use. Users love the phone app, the ability to capture receipts from either phone or email and the ability to easily classify expenses. VERY user friendly. Bosses cannot say enough good things about Expense Point. You all made me look good finding you.

I have not received any negative feedback from our users nor have I, as of yet, found anything I do not like about it. Wish we had found this long ago.

Dear Robert, Thank you for your most excellent review of ExpensePoint. We really appreciate all your feedback and are glad that all your team members are really enjoying the system and its ease of use. I also appreciate you nice comments about our support team and I will certainly pass them along. Thank you for choosing ExpensePoint as your employee expense report system, and we look forward to providing you with our services for many years to come. Kind regards, Paul Ansloos - V.P. Global Sales & Markting

The ExpensePoint Receipt Wallet receipt wallet feature takes away the age old problem of losing receipts , customer service is great and if you have a question or problem its quick and easy to reach a support specialist.

No real complaints about the software except its so easy to use there is no good reason you can give your boss for turning your expense report in late!

Dear Jeff, On behalf of the ExpensePoint team, I would like to thank you for your great review. I am glad that you are enjoying our customer service and find ExpensePoint easy to use. We agree that the receipt wallet is a great way to keep organized. I love that there will be no excuse for late reports with ExpensePoint! I will be sure to pass on your encouragement to our support team. Premium customer service is one of our core values. Thanks for your business. Respectfully yours, Sherry McKeen VP-Global Client Relations

Su facilidad de uso y de gestión de gastos en empresa hace el día a día más facil

Quizas algun manual de usuario para comprender ciertas opciones al utilizarlo

Hi Manuel, Thanks for this great review. I'm glad ExpensePoint is making your day-to-day management of expenses easier. We are working on some more How-to options to support our users. Kind regards, Sherry McKeen

Intuitive, even for team members who have not undertaken any formal tutorials or training. Team loves the functionality of taking pictures of receipts on the go and submitting reports even when on the road. Reporting allows us to ensure that submitted reports are reviewed, approved and paid on a timely basis.

We are still working to fully customize the software to properly track units of measure (number of attendees, nights, car rental days, etc.) but the occasional miss is not a material con.

Dear ExpensePoint Client, Thank you for your great review of ExpensePoint; we certainly appreciate the positive feedback. I am also very confident that our team will be able to accomplish all your requirements for the items that you point out i.e. number of attendees, nights, car rental days, etc, as I know the system is capable of handling those requirements already. We will work with you in configuring the system to ensure that these items are properly tracked. We are privileged to have you as a client. Kind regards, Paul Ansloos - President

Navigation, functionality of the app, ease of rollout

Data integration with VISA took longer than expected, but was delivered on time. Not Expense Point issues, entirely on card issuer.

Dear Stephen, Thank you for your kind review of ExpensePoint. We love 10/10! I am pleased that you are finding the system easy to navigate and especially how easy you found it to have Expensepoint up and running. Thank you for being our client. Have a great day. With appreciation, Sherry McKeen VP-Global Client Relations

Functionality, customer support and cost.

Tutorials are not updated quickly with new technology.

Dear valued customer, We appreciate you letting us know how we are doing. We are happy to hear that ExpensePoint has replaced your manual process with excellent results. That is music to our ears! Thank you for your feedback regarding tutorials for updates. We are in the process of making this better for our customers. We look forward to providing you with the very best of employee expense report automation for many years to come. Yours truly, Sherry McKeen VP-Global Client Relations