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Expensify vs Emburse Abacus Comparison

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Overview

Category Leaders

Easily track your receipts and manage expenses on the go with Expensify. Just take a photo of your receipt and Expensify...

Abacus is the easiest way for you to reimburse your team, reconcile corporate credit cards, and implement your expense policy...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

897

5

4

3

2

1

560

233

54

26

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.4

57

5

4

3

2

1

36

12

6

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

It's a nice incentive to encourage cost savings for the company and really nice for employees if you aren't too particular about your lodgings.
The ease of use and functionality is great and it makes it easy to track where your reports are at and when it has been approved.
I really enjoy expensify and everything it encapsulates. It's easy, and quite frankly, effective and I recommend to everyone.

Pros

Overall, I would recommend this over other expensing tools. It is modern, they have mobile capabilities, and the support was excellent when needed.
The Tech support is very good and very willing to help if you have any kind of issues.
Excellent and most user friendly Expense Reimbursement platform.

Cons

Our company have multiple entities in the US and in EU and expensify does not support this, the integration with xero is a mess i don't understand how does it work...My overall experience is bad.
Criminal billing practices. I barely used the software and they are charging me for a year subscription and won't let me cancel.
They violate their own privacy policy by sending out non-product related information to their customer base. This violates the agreement that they make you sign.

Cons

So many features are not working properly or missing. If you are a cafe or restaurant this system may work for you.
Terrible Customer Service. Abacus-Emburse makes frequent software updates and does not test before release.
It frustrates rather than enhance outlook. The product is outrageously priced for what we are able to do.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features86
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billable Items Tracking
  • Billing & Invoicing
  • Booking Management
  • Budget Control
  • Cash Flow Management
  • Categorization/Grouping
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Core Accounting
  • Corporate Card
  • Credit Card Management
  • Credit Card Processing
  • Currency Conversion
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • ERP
  • Electronic Payments
  • Employee Management
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Fraud Detection
  • Invoice Management
  • Invoice Processing
  • Leave Tracking
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Monitoring
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Online Booking
  • Payroll Management
  • Policy Management
  • Progress Tracking
  • Project Accounting
  • Project Time Tracking
  • Project Tracking
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Restriction Management
  • Rules-Based Workflow
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Task Management
  • Task Progress Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timesheet Management
  • Travel Management
  • Vacation/Leave Tracking
  • Workflow Management
  • Total features41
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billable Items Tracking
  • Billing & Invoicing
  • Booking Management
  • Budget Control
  • Cash Flow Management
  • Categorization/Grouping
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Core Accounting
  • Corporate Card
  • Credit Card Management
  • Credit Card Processing
  • Currency Conversion
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • ERP
  • Electronic Payments
  • Employee Management
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Fraud Detection
  • Invoice Management
  • Invoice Processing
  • Leave Tracking
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Monitoring
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Online Booking
  • Payroll Management
  • Policy Management
  • Progress Tracking
  • Project Accounting
  • Project Time Tracking
  • Project Tracking
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Restriction Management
  • Rules-Based Workflow
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Task Management
  • Task Progress Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timesheet Management
  • Travel Management
  • Vacation/Leave Tracking
  • Workflow Management

Integrations

  • Total integrations88
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations29
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Expensify logo

Expensify

Worst Customer Support In the Industry!

Reviewed 4 years ago

This company invests NOTHING in their support. While it may be a simple system from the employee side, it's a complete mess for administrators. There are hundreds of nuances and settings that you have to dig through and spend dozens of hours reading their incomplete and oversimplified support documentation. All of this could be circumvented with a 5 minute phone call. In fact, if it wasn't for their...

Pros

Employees will find most features relatively straightforward.

Cons

They need to seriously improve their customer support. It's messaging ONLY and the support staff takes HOURS to respond and when they do, it's completely off the mark. Their support staff is based in Australia and only work SUNDAYS to THURSDAYS U.S. time.