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User reviews that mention these apps
E-Learning, 1,001-5,000 employees
Used daily for 6-12 months
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This company invests NOTHING in their support. While it may be a simple system from the employee side, it's a complete mess for administrators. There are hundreds of nuances and settings that you have to dig through and spend dozens of hours reading their incomplete and oversimplified support documentation. All of this could be circumvented with a 5 minute phone call. In fact, if it wasn't for their...
Employees will find most features relatively straightforward.
They need to seriously improve their customer support. It's messaging ONLY and the support staff takes HOURS to respond and when they do, it's completely off the mark. Their support staff is based in Australia and only work SUNDAYS to THURSDAYS U.S. time.