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Blacksmith TPM

4.3
(34)

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A Trade Promotion Management Solution Built For Food & CPG

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(3)

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Blacksmith TPM Pricing, Features, Reviews and Alternatives

Blacksmith TPM FAQs

Q. What type of pricing plans does Blacksmith TPM offer?

Blacksmith TPM has the following pricing plans:
Starting from: $0.01

These products have better value for money


Q. Who are the typical users of Blacksmith TPM?

Blacksmith TPM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Blacksmith TPM support?

Blacksmith TPM supports the following languages:
English


Q. Does Blacksmith TPM offer an API?

No, Blacksmith TPM does not have an API available.


Q. What level of support does Blacksmith TPM offer?

Blacksmith TPM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)

Blacksmith TPM product overview

Price starts from

0.01

What is Blacksmith TPM?

Blacksmith TPM is a cloud-based trade promotion management solution for businesses within the CPG (consumer packaged goods) industry. The platform offers features including promotions planning, approval workflows, deductions management, contract management, analytics, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat
24/7 (Live rep)

Training options

In Person
Documentation
Live Online
Webinars

Not sure about Blacksmith TPM? Compare it with a popular alternative

Starting from

0.01

Free plan
Free trial
Pricing range

Starting from

129

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Blacksmith TPM pricing information

Value for money

4.4

/5

34

Starting from

0.01

Pricing options

Free plan
Subscription
Free trial
Pricing range

Blacksmith TPM features

Functionality

4.2

/5

34

Total features

21

3 categories

Most valued features by users

Third-Party Integrations
Reporting/Analytics
Compliance Management
Workflow Management
Customizable Reports
Approval Process Control
Approval Workflow
Budgeting/Forecasting

Blacksmith TPM users reviews

Overall Rating

4.3

/5

34

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.31/10
Rating distribution

5

4

3

2

1

16

12

6

0

0

Pros
My overall experience with FORGE has been mostly positive as it is a powerful tool in managing trade that offers excellent reporting capabilities as well as powerful search functions that save time.
We have great customer support from the Blacksmith Team. Blacksmith has an awesome community of users that help keep the tool innovative and fresh.
Forge has been a great help to our organization. It has helps us get our arms around a very difficult to manage piece of the Foodservice business.
Cons
Some fields are a bit confusing and more time consuming than others.
The amount of time for processing. The inability to delete/remove old programs.
Putting in a new program- some features are difficult.
JM
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Julie M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Our Trade Settlement Team is in Blacksmith Forge & Analytics tools every working business day.

Reviewed 6 years ago
Pros

- The Blacksmith team are experts in Food Service industry, - In the forefront of the direction of Food Service Trade. - Forge System is very intuitive and can be customized to meet our business needs, and provides ability to evolve along with Food Service Industry. - We are currently reviewing upgrading to the newest version in 2018. - Continuously adding system efficiencies into system or process to account complexities that we are faced with - Network of Blacksmith customers - Bi Annual Blacksmith meetings

Cons

No cons were added to this review

RC
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Ricardo C.

Food Production, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great system for trade management

Reviewed 2 years ago
Pros

Functionality of the system was great. Once you had a promotion in place, you could duplicate the promotions and just update the key information (customer, dates, deal allowance). If you were dealing with a distributor, you were able to add additional indirect customers if you dealt with multiple independents to reconcile invoices. You were not forced to add individual promotions for each independent retailer.

Cons

If there were too many users on during any particular period, it would bog down the system. This usually happened during planning sessions when 40+ users where on at the same time.

Vendor response

Thanks for your review! We love to hear from our happy customers.

YU
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Yassmin U.

Consumer Goods, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Forge & Forge Analytics Review

Reviewed 6 years ago

The overall experience for the first year was not what was expected. The features and functionalities would be great if it worked, however, the data was incorrect and it took over 9 months to find out that a refresh wasn't happening between Forge and Forge Analytics. The initial customer service experience was also poor and not helpful. Recently we received better customer service when we were provided with a different group of individuals to help us. There is no ownership on customer service on validating that the data between the systems are running appropriately. We constantly have to catch the issues and report them.

Pros

The quicker processing of the deductions and billbacks feature in Forge. The detailed billback reports in Forge Analytics are also great because of how much data you can include in the report.

Cons

The concept of the system is actually a great concept. The functionality though needs improvement. Forge and Forge Analytics needs to be consistent in refreshing between systems. The contract management piece in Forge is a great feature, however, it provides too much flexibility for sales to enter contracts and easily revise or duplicate them which in turn causes errors on the Forge Analytics report.

Vendor response

Yassmin, we appreciate your feedback. As an early adopter of FORGE Analytics, we take your input very seriously as we activate continuous improvement to our support and data models. We'll have someone reach out to discuss system choices that can address the sales team permissions you commented on. Thank you for being a valued customer.

SM
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Scott M.

Food Production, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Forge Helps Make the Complicated World Of Foodservice Programs and Billbacks Easier

Reviewed 5 years ago

Forge has been a great help to our organization. It has helps us get our arms around a very difficult to manage piece of the Foodservice business.

Pros

The Forge system is very user friendly. The system allows all organizations within a company to understand the effect that the distributor and operator programs have on profitability. Forge allows companies to keep all of their programs in one place so the data and information is accessible to sales, management, finance and reconciliation/settlements departments

Cons

The Forge software can be overwhelming to new users. But once the users get a chance to work with the system for a while, they will become very adept at using it.

LR
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Lupe R.

Food Production, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great software

Reviewed 6 years ago

My overall experience with GoSimple is very good you have everything you need in one system easy to use and track and see claims and run reports. I also like that you can see all categories on Home page so you know what category is priority and let's you know when contracts are expiring

Pros

What I like the most of this software is that you can keep track on claims and deductions so companies won't double dip such as rebates and etc. It's also nice that you can run reports and have the option to imported it in excel. It's been very useful for our company and also saving a lot of money on the long run

Cons

What I like the least about the software is that I wish the check numbers would show in more places like in the pending category other than that I do like it very much it's pretty much straight forward and very easy to use

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