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Blacksmith TPM vs Zoom Meetings & Chat Comparison

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Overview

Blacksmith TPM is a cloud-based trade promotion management solution for businesses within the CPG (consumer packaged goods)...

Category Leaders

Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$14.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(33)

5

4

3

2

1

16

11

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

4,919

2,083

307

30

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

It is a very user friendly tool and the customer service support levels are extraordinary. The return on investment has been fantastic.
The search function and reporting capabilities are excellent.
The tool is very user friendly. Customer Support is top notch whenever we are experiencing any difficulties or have any questions.

Pros

What I like most about Zoom is that it's always been a pretty solid connection to the other parties and sound quality is great.
It's super easy to use both on your phone/tablet and on the computer. It is great for both PCs and Macs and the share screen option works perfectly.
This is a great product to use for quick and easy meetings, especially with a lot of users/ callers. You can join the audio on your computer or by phone- it's great.

Cons

Some fields are a bit confusing and more time consuming than others.
The amount of time for processing. The inability to delete/remove old programs.
The downside of this application is that it is often slow and gets backed up if there are too many users on at a time.

Cons

The worst part of Zoom is it's slight lack of functionality, for instance, while there is scheduling a meeting for a group, they can't communicate with each other outside of Zoom.
If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.
The recent discovery of the forced video/automatic video without your warning due to the install on your machine is very concerning, and I avoid this software now because of this.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features27
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Annotations
  • Approval Process Control
  • Approval Workflow
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Auto Framing
  • Automatic Transcription
  • Bid Management
  • Board Meetings
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Caller ID
  • Chat/Messaging
  • Claims Management
  • Collaboration Tools
  • Commenting/Notes
  • Committee Meetings
  • Communication Management
  • Competitive Analysis
  • Compliance Management
  • Conferencing
  • Contact Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Customer Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Visualization
  • Deduction Management
  • Desktop / Browser Sharing
  • Digital Signage
  • Discount Management
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • ERP
  • Electronic Hand Raising
  • Email Invitations & Reminders
  • Email Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • HD Audio
  • HIPAA Compliant
  • Host Controls
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Live Chat
  • Meeting Management
  • Meeting Room Booking
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Participant Screen Sharing
  • Multiple Camera Feeds
  • Multiple Format Support
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • Planning Tools
  • Polls/Voting
  • Post-Meeting Tools
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Price Optimization
  • Private Chat
  • Promotion Calendar
  • Promotions Management
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Session Recording
  • Settlement Management
  • Single Sign On
  • Social Media Streaming
  • Split/Multi-Screen
  • Targeted / Locked Screen Sharing
  • Third Party Integrations
  • Time Zone Tracking
  • Trade Agreement Management
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Streaming
  • Whiteboard
  • Workflow Management
  • Total features91
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Annotations
  • Approval Process Control
  • Approval Workflow
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Auto Framing
  • Automatic Transcription
  • Bid Management
  • Board Meetings
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Caller ID
  • Chat/Messaging
  • Claims Management
  • Collaboration Tools
  • Commenting/Notes
  • Committee Meetings
  • Communication Management
  • Competitive Analysis
  • Compliance Management
  • Conferencing
  • Contact Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Customer Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Visualization
  • Deduction Management
  • Desktop / Browser Sharing
  • Digital Signage
  • Discount Management
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • ERP
  • Electronic Hand Raising
  • Email Invitations & Reminders
  • Email Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • HD Audio
  • HIPAA Compliant
  • Host Controls
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Live Chat
  • Meeting Management
  • Meeting Room Booking
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Participant Screen Sharing
  • Multiple Camera Feeds
  • Multiple Format Support
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • Planning Tools
  • Polls/Voting
  • Post-Meeting Tools
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Price Optimization
  • Private Chat
  • Promotion Calendar
  • Promotions Management
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Session Recording
  • Settlement Management
  • Single Sign On
  • Social Media Streaming
  • Split/Multi-Screen
  • Targeted / Locked Screen Sharing
  • Third Party Integrations
  • Time Zone Tracking
  • Trade Agreement Management
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Streaming
  • Whiteboard
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations260
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Blacksmith TPM vs. Zoom Meetings & Chat

See how Blacksmith TPM and Zoom Meetings & Chat stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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