Blacksmith TPM Features

Blacksmith TPM

A Trade Promotion Management Solution Built For Food & CPG

4.3/5 (33 reviews)

Competitor Feature Comparison

API
Analytics/ROI Tracking
Approval Process Control
Approval Workflow
Bid Management
Budgeting/Forecasting
Calendar Management
Claims Management
Competitive Analysis
Compliance Management
Configurable Workflow
Contract/License Management
Customer Management
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard Creation
Data Visualization
Deduction Management
Discount Management
ERP
Forecasting
Monitoring
Performance Metrics
Planning Tools
Predictive Analytics
Price Optimization
Promotion Calendar
Promotions Management
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Search/Filter
Settlement Management
Third Party Integrations
Trade Agreement Management
Workflow Management
Visit WebsiteCompare App
API
Analytics/ROI Tracking
Approval Process Control
Approval Workflow
Bid Management
Budgeting/Forecasting
Calendar Management
Claims Management
Competitive Analysis
Compliance Management
Configurable Workflow
Contract/License Management
Customer Management
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard Creation
Data Visualization
Deduction Management
Discount Management
ERP
Forecasting
Monitoring
Performance Metrics
Planning Tools
Predictive Analytics
Price Optimization
Promotion Calendar
Promotions Management
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Search/Filter
Settlement Management
Third Party Integrations
Trade Agreement Management
Workflow Management
Visit WebsiteCompare App
API
Analytics/ROI Tracking
Approval Process Control
Approval Workflow
Bid Management
Budgeting/Forecasting
Calendar Management
Claims Management
Competitive Analysis
Compliance Management
Configurable Workflow
Contract/License Management
Customer Management
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard Creation
Data Visualization
Deduction Management
Discount Management
ERP
Forecasting
Monitoring
Performance Metrics
Planning Tools
Predictive Analytics
Price Optimization
Promotion Calendar
Promotions Management
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Search/Filter
Settlement Management
Third Party Integrations
Trade Agreement Management
Workflow Management
Visit WebsiteCompare App

Blacksmith TPM Feature Reviews

25 reviewers had the following to say about Blacksmith TPM's features:

Yassmin U.

Forge & Forge Analytics Review

2018-08-16

The features and functionalities would be great if it worked, however, the data was incorrect and it took over 9 months to find out that a refresh wasn't happening between Forge and Forge Analytics. The initial customer service experience was also poor and not helpful.

Pros

The detailed billback reports in Forge Analytics are also great because of how much data you can include in the report.

Cons

Forge and Forge Analytics needs to be consistent in refreshing between systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No

Response from Blacksmith Applications


Yassmin, we appreciate your feedback. As an early adopter of FORGE Analytics, we take your input very seriously as we activate continuous improvement to our support and data models. We'll have someone reach out to discuss system choices that can address the sales team permissions you commented on. Thank you for being a valued customer.

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Kristy K.

Go Simple - experience

2018-08-15

It was a personal feel and a ton of support from the account manager Andrea.

Pros

I liked the detail the system provided when working on a pending/recalculated claim and the hyper link options available.

Cons

The software could have had more customized reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marco C.

Go Simple Review

2018-08-08

Go Simple has always made my life easier and has given me the opportunity to increase my abilities at reporting, time management, contract management, communication, etc.

Pros

It is easy to use, it is very helpful, it brings clarity to the user, processes are easy to follow, and it gives you clarity if you are doing something wrong within your company that employees might oversee.

Cons

Actually nothing, the software works as promised by them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan B.

Opinion of a daily user

2019-07-11

My overall experience with FORGE has been mostly positive as it is a powerful tool in managing trade that offers excellent reporting capabilities as well as powerful search functions that save time.

Pros

The search function and reporting capabilities are excellent.

Cons

At times, especially when revising larger programs with hundreds of items and operator/distributor combinations the program can become very sluggish and unresponsive.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
shirley C.

Operator Sales Specialist - easy of use

2020-04-07

most of the time i able to get what i need to perform my job

Pros

several ways to search for programs, reports are easy to download

Cons

I don't understand why updates have such a long black out period. When do mass price increases system is not available for 2 weeks or more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin B.

Great Trade Management System!

2019-05-13

Pros

Ease of use Flexibility Customer support

Cons

Reporting capabilities are somewhat limited

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lupe R.

Great software

2018-08-09

My overall experience with GoSimple is very good you have everything you need in one system easy to use and track and see claims and run reports. I also like that you can see all categories on Home page so you know what category is priority and let's you know when contracts are expiring

Pros

It's also nice that you can run reports and have the option to imported it in excel.

Cons

What I like the least about the software is that I wish the check numbers would show in more places like in the pending category other than that I do like it very much it's pretty much straight forward and very easy to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Daniel H.

Value for the money

2019-07-22

Very Good

Pros

It enables each person to keep track of unwanted deductions

Cons

A little time consuming entering the data

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristy P.

Great tool!

2018-08-08

We have so much more visibility then we've ever had before (stacked spending, incorrect deductions, repays, etc.). Working with GoSimple has been a great experience. The team is always available to assist when needed and they offer solutions to help us improve our trade spend monitoring.

Pros

It is a very user friendly tool and the customer service support levels are extraordinary. The return on investment has been fantastic!

Cons

The ability to pull a full trade spend report is currently lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott P.

First class customer service

2018-08-13

Visibility of spending from the operator to the distributors

Pros

Ease of use, customizable, level of detail able to achieve

Cons

Reporting aspect has some challenges but they are working very hard with ya to deliver what’s needed and in the format requested

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Timothy N.

Ease of Use

2019-07-22

Accounting has been very efficient.

Pros

Easy to navigate, search and complete details.

Cons

Some fields are a bit confusing and more time consuming than others.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary R.

Great support, great poduct

2018-08-09

The screens are easy to work with.

Pros

Easy to filter and find things.

Cons

Reports are on going, nothing to run out of the box.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian C.

GoSimple - New User

2018-08-08

Extremely positive. The system has enabled us to recover lot of amount(and counting) from customers who took deductions that they were not entitled to.

Pros

Personal interaction with the team is like no other I've experienced. They truly are our business partner and not merely a vendor looking to get paid.

Cons

We are still trying to get a key report that we thought we would have when we launched the product in January

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle L.

Par-Way

2019-07-22

Pros

For the most part it is fairly easy to use.

Cons

If the distributor bills back what you do

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mose M.

Blacksmith Review

2020-04-07

It's not the knowledge tool we were lead to believe and the "kinks" don't appear to have been worked out

Pros

That I can input and alter data without assistance from another party or individual

Cons

It's not as intuitive as it seems it could be and others can alter without main users knowledge

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Linda D.

Information Previously Unknown -Now Available and Valuable

2019-07-22

benefits :Now we have accurate information at our fingertips , to stop over payments , double dipping and gives up back up to collect money owed to us

Pros

Account Information is easily located , sales on specific items easily found

Cons

Learning curve was a bit long in the beginning , after a while you get it , just seemed like a lot to learn and remember at first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott M.

Forge Helps Make the Complicated World Of Foodservice Programs and Billbacks Easier

2019-08-05

Forge has been a great help to our organization. It has helps us get our arms around a very difficult to manage piece of the Foodservice business.

Pros

Forge allows companies to keep all of their programs in one place so the data and information is accessible to sales, management, finance and reconciliation/settlements departments

Cons

The Forge software can be overwhelming to new users. But once the users get a chance to work with the system for a while, they will become very adept at using it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt S.

Blacksmith Forge is essential to everyday operations as a Foodservice CPG.

2018-02-12

Roll out to our business managers to take a closer look at their trade spend.

Pros

+ The product is intuitive and can be customized to meet our business needs. + Our Blacksmith Business partners are CPG experts and are forward thinking. + Customer service agent provides us with tremendous support and demonstrate a clear understanding of the current (and future) landscape of our Industry. + We recently rolled out the program for our business managers.

Cons

- Data configurations can be complex, but there is always a Blacksmith employee to address any questions that we may have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex S.

Review

2019-07-11

Pros

I enjoy that we have the functionality to approve multiple programs at a time.

Cons

The downside of this application is that it is often slow and gets backed up if there are too many users on at a time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Grant H.

Hormel forge review.

2020-04-07

It does the job. It is not the most efficient program but works.

Pros

It houses the majority of the programs instead of using multiple programs

Cons

The amount of time for processing.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicholas L.

Neutral

2019-07-22

It has been difficult to find the full benefits of the program without spending a lot of time that is not there.

Pros

Cost savings versus our previous company

Cons

Search functions are mediocre, "lose" contracts

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Julie M.

Our Trade Settlement Team is in Blacksmith Forge & Analytics tools every working business day.

2018-02-21

Pros

- Continuously adding system efficiencies into system or process to account complexities that we are faced with - Network of Blacksmith customers - Bi Annual Blacksmith meetings

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Cheryl Y.

GoSimple Works

2019-07-22

We have been able to find mistakes that were costing our company a lot of money. We were able to recoup a lot of money from companies that have been deducting incorrectly.

Pros

It’s keeps track of expiring pricing memos which was a chore on its own The best part is that it helps us capture money that was deducted when it shouldn’t have been.

Cons

One more step to do when offering a pricing memo. You have to input the information. We now have a designated person that takes care of that which helps tremendously.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim B.

Works Well

2020-04-07

Allows me to manage marketing programs with distributors and operators in Foodservice indsutry

Pros

Easy to navigate, all options readily available Edit capabilities are easy to understand Quick learning curve

Cons

Feels old and clunky based on appearance Loading times are sometimes a little longer than I would like

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristy P.

GoSimple - Great tool!

2019-05-13

Pros

Tool is very easy to learn & use.

Cons

Would like to customize some of the terminology used in the system to match our internal systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more