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FreeAgent vs Quickbooks Online Comparison

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Overview

FreeAgent’s award-winning online accounting software is designed specifically for small businesses and freelancers. Over...

Category Leaders

QuickBooks Online is a complete small business accounting solution which allows users to manage all their financial data...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

9.50

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

127

5

4

3

2

1

77

33

10

3

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.3

5K

5

4

3

2

1

2,673

1,563

499

140

136

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Good pricing, it's one of the best investment for a freelancer who have some time working. This app really help me in may freelance career.

JI

Jahiezer I.

There is good help in the support section and it is good to be able to get some automated analysis of the figures too.

AR

Anonymous Reviewer

The help files are fantastic, and the clear accounting descriptions and explanations make them a great resource for a small business even if you don't use the software.
AvatarImg

Anne W.

Pros

Fields to fill and perfectly links the data from one end like ap and AR to the bank reconciliation. Great reports on transactions for the month or period if interest.

CE

CELESTINE E.

We love that it helps us streamline efforts, is easy to use, and is easy to train others on. QuickBooks Online has definitely been one of the best technology pieces of our administration.

TD

Toni D.

This software has a lot of great features, the best of them all is the ability to import data from.
AvatarImg

Jonathan Z.

Cons

This is the most frustrating of all of the accounting software that we reviewed. Everything (even mistakes) gets locked in and can't be edited or amended.

AR

Anonymous Reviewer

I have an accounting background and am a bit frustrated with how to pay bills and reconciling an account.

AR

Anonymous Reviewer

Using the software was very awkward and restrictive.

AR

Anonymous Reviewer

Cons

Horrible experience with poor customer support, poor documentation, false advertising, high fees, long payment delay. Bad platform for hourly billing.

AR

Anonymous Reviewer

The problem is that doing your own taxes online becomes risky the more you have to account for.

AR

Anonymous Reviewer

Other than tracking my expenditures, the whole system is a pain. Error messages constantly received because "there's a message from your bank" bla bla bla.

TM

Tootsie Marie S.

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features64
  • "What If" Scenarios
  • 1099 Preparation
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Address Validation
  • Aging Tracking
  • Approval Process Control
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Audit Trail
  • Automatic Backup
  • Automatic Billing
  • Bank Reconciliation
  • Benefits Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Chart of accounts
  • Check Printing
  • Check Processing
  • Check Writing
  • Collections Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Consumer Use Tax
  • Contact Database
  • Contingency Billing
  • Core Accounting
  • Cost Estimating
  • Credit Card Management
  • Credit Card Processing
  • Cross Ledger Posting
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Direct Deposit
  • Discount Management
  • Document Templates
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Estimating
  • Exemption Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Aid Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Nonprofits
  • For Religious Organizations
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • General Ledger
  • Grant Management
  • Higher Education
  • Hourly Billing
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • K-12
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Period Recurring Billing
  • Multi-State
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Overpayment Processing
  • PCI Compliance
  • PO Reconciliation
  • Partial Payments
  • Partnership Accounting
  • Payment Processing
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Reporting/Analytics
  • Revenue Recognition
  • SSL Security
  • Sales Tax Management
  • Self Service Portal
  • Self-Service Reporting
  • Spend Management
  • Status Tracking
  • Strategic Planning
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Filing
  • Tax Management
  • Taxability Verification
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Transaction History
  • Transaction Tracking
  • User Management
  • Vacation/Leave Tracking
  • Value Added Tax (VAT)
  • Vendor Management
  • Version Control
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management
  • Total features156
  • "What If" Scenarios
  • 1099 Preparation
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Address Validation
  • Aging Tracking
  • Approval Process Control
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Audit Trail
  • Automatic Backup
  • Automatic Billing
  • Bank Reconciliation
  • Benefits Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Chart of accounts
  • Check Printing
  • Check Processing
  • Check Writing
  • Collections Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Consumer Use Tax
  • Contact Database
  • Contingency Billing
  • Core Accounting
  • Cost Estimating
  • Credit Card Management
  • Credit Card Processing
  • Cross Ledger Posting
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Direct Deposit
  • Discount Management
  • Document Templates
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Estimating
  • Exemption Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Aid Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Nonprofits
  • For Religious Organizations
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • General Ledger
  • Grant Management
  • Higher Education
  • Hourly Billing
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • K-12
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Period Recurring Billing
  • Multi-State
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Overpayment Processing
  • PCI Compliance
  • PO Reconciliation
  • Partial Payments
  • Partnership Accounting
  • Payment Processing
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Reporting/Analytics
  • Revenue Recognition
  • SSL Security
  • Sales Tax Management
  • Self Service Portal
  • Self-Service Reporting
  • Spend Management
  • Status Tracking
  • Strategic Planning
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Filing
  • Tax Management
  • Taxability Verification
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Transaction History
  • Transaction Tracking
  • User Management
  • Vacation/Leave Tracking
  • Value Added Tax (VAT)
  • Vendor Management
  • Version Control
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management

Integrations

  • Total integrations52
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations917
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

FreeAgent logo

FreeAgent

Early review

Reviewed a year ago

Better than Quickbooks in terms of reconciling bank account, and bringing the feed in reliably, but this assumption against large numbers of individual customers is a deal breaker.

Pros

Reconciles some invoice payments that only need approval, an improvement on Quickbooks.

Cons

Very clunky for adding customers for invoicing. If you have lots of "retail" customers as I do, and send invoices to large numbers of customers, setting them up is a pain, the system seems to assume that you have a small number of commercial customers with multiple contacts at those companies. When making a new invoice you have to go through an alphabetical list of companies, you can't search, and for ease I made that entry an email address. This now means that of course not all people have an email address that is clearly them/their name. Irritating and enough to make me look elsewhere.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

FreeAgent logo

FreeAgent

Okay but not great

Reviewed 4 years ago
Pros

Does what it's supposed to. Lots of functionality with more control than quickbooks. Reports are nice.

Cons

Bank transactions never automatically imported. Created random transactions based on categorization of others. Overall, each of its functions seem to function better independently than they integrate.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreeAgent logo

FreeAgent

Very easy and great help function

Reviewed 4 years ago
Pros

I love how it links to my bank account and easily allows me to enter bills and mark them paid. Some trickier transaction types were not obvious but the help screen is comprehensive.

Cons

I haven't found an account reconciliation feature. I am used to that with QuickBooks and would like to have it here. It's possible there is a reconciliation feature and I haven't spotted it yet.

Vendor response

Thank you for taking the time to leave this review. It's great to see that you're enjoying using our product! Regarding account reconciliation - have a read through this article and hopefully it will help you get set up with everything you need. https://support.freeagent.com/hc/en-gb/articles/115001222444-Bank-Reconciliation If you have any difficulty please email support@freeagent.com and someone will be happy to help!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review: