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FreeAgent Logo

FreeAgent

FreeAgent has been voted the UK's #1 accounting software.

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FreeAgent Features

Features Summary

Functionality

4.3

/5

129

Total features

64

13 categories

FreeAgent features

API
Accounting
Accounts Payable
Accounts Receivable
Activity Dashboard
Audit Trail
Bank Reconciliation
Billable Items Tracking

Common features of Billing and Invoicing software

API
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Billing & Invoicing
Billing Portal

Price starts from

14.50

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

129

Price starts from

14.50

/user

Per month

learn more

Total Features

64

Unique features

  • Billing Rate Management

  • Reminders

  • Template Management

  • Transaction History

Functionality

4.4

/5

19.4K

Price starts from

ic-pricetag

No pricing info

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Total Features

205

Features in Common

51

Unique features

  • Stock Management

  • Budgeting/Forecasting

  • Contingency Billing

  • Customization

Functionality

4.7

/5

2.9K

Price starts from

10

Per month

visit website

Total Features

34

Features in Common

3

Unique features

  • QuickBooks Integration

  • Employee Self Service

  • Employee Database

  • Compensation Management

Common FreeAgent comparisons

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FreeAgentvsCrunch
FreeAgent logo
FreshBooks logo
FreeAgentvsFreshBooks
FreeAgent logo
Quickbooks Online logo
FreeAgentvsQuickbooks Online
FreeAgent logo
Sage Business Cloud Accounting logo
FreeAgentvsSage Business Cloud Accounting
FreeAgent logo
Xero logo
FreeAgentvsXero
FreeAgent logo
Wave Accounting logo
FreeAgentvsWave Accounting

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes bookkeeping easy for a novice, and still keeps an accountant happy

Reviewed 5 years ago

Saves me a whole lot of time, and helps me keep clear records for my accountant.

Pros

At the moment it's free through my business banking account - I tried it because of this but it would definitely be worth paying for. I am relatively new to running a business and the software is very intuitive for a novice. My accountant is pretty happy with it too, so that's a big thumbs up! It makes invoicing and payment of exenses very easy, and is great for keeping track of money coming in/out...

Cons

Exporting information is a bit tricky in some areas - you can get a pdf out quite easily but an xls or csv would be more useful (you can export the entire company dataset as a csv, but not filtered individual elements such as unpaid expenses or balances within individual accounts). In some cases you can get round this by cutting and pasting, but it's a bit fiddly. Exporting all company data does not export attachments - so you need to keep a separate copy of scanned receipts etc outside FreeAgent. It is one of the more expensive cloud accounting software packages out there, but I have looked at a whole range and you can't beat the functionality, so that's what you are paying for I guess!

Vendor response

Hi Anne, Thank you for taking the time to leave us a review. It's great to hear about the features you like using and we really appreciate your positive feedback. I'm also pleased to say that we are currently working on improving our exporting data feature, which will be released very soon. Thanks again for using FreeAgent, we really appreciate it! All the best, The FreeAgent Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Freeagent - simple and reliable accounting

Reviewed a year ago

Freeagent covers all our accounting and invoicing needs very well. We have tried one of the leading alternatives but came back as we were so pleased with it.

Pros

The billing and invoicing functionality is a key feature of the product and works very well. They send a Monday motivator email summarising your agenda for the week on Monday mornings. This includes items such as unbilled hours logged, payments to approve and bills to chase or pay. MFA is supported for increased security.

Cons

There are few things that I don't like to be honest, the only one that can be annoying is the bank feeds can sometimes be a little slow to show items. A manual refresh option for bank feed data would be useful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Finance Management Made Easy

Reviewed 14 days ago
Pros

Overall, I really like freeagent. It's a great way to manage your finances and keep track of your invoices and expenses. The interface is user-friendly and easy to navigate. I also like the fact that it integrates with other online services. This makes it a very versatile tool.

Cons

I'd like to see more integrations with other banks as some of my banks cannot be integrated within the system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly recommended

Reviewed 3 years ago
Pros

I got access to this software FREE of charge through banking with RBS. Having previously used Xero for our book-keeping, I found it had the same great functionality but a much slicker design. It's simplicity and ease of use is the best thing going for it.

Cons

Had some issues at the beginning with connecting our bank feeds but this was sorted out quickly by the team at FreeAgent - can't think of any real faults with the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Valuable Software, Easy to Use

Reviewed 7 months ago

It has expedited my bookkeeping, financial reports, and invoice management. It's been very good.

Pros

It's very user-friendly, especially for non-accounting oriented people. It makes things simpler. Small businesses that do not have a dedicated bookkeeper or accountant will likely get the most value out if this software.

Cons

It would be useful to add customised line items. It's not completely necessary bu would be useful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Overall

Reviewed 4 years ago
Pros

Overall experience is good. It allows to better organised both my bookeeping but as well my employee work due to its usability. Love as well the API integration that allow me to create custom analysis.

Cons

Too much focus on UK client. We are an Italian company and some of the functionality available for UK are really complex to achieve for us and required workaround. Billing only in 1 currency is crazy, why do you have invoice in multiple currency but billing cannot be done? It should be a simple addition to make but it has been year that people asked for this and still not implementation. Country...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simple but powerful features

Reviewed 2 months ago
Pros

Easy to use for invoice management and financial tracking of small business. The dashboard view is helpful and provides a quick overview to business health

Cons

Some features are a little hidden away under menus and submenus

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for small business that want their weekend back

Reviewed 3 years ago

I've gone from from a struggle one man band that worked all day and did the paperwork each evening, to having time to spend with the family, and being able to see what I ned to pay to HMRC and when, and I can now see that sending out my invoices in good time, means that the customers are paying me, so the stress levels have gone down so much.

Pros

I no longer have to nominate which computer is the one that the accounts is on. I can open a web browser on the PC in my home office and enter my hours, mileage, upload photos of receipts, automatially let it reconcile the bank and credit card statements, and let it get on with doing the calcuations. I no longer have to set aside a weekend each month for doing invoices and expenses. or the last weekend of each quarter for doing the VAT return or various days of the last month of each financial year for doing the annual return.

Cons

Now that the company has made enough money to be able to purchase three cars, it would be nice if the mileage drop down had options for company owned vehicles and the AFR mileage rates, but it only has AMAP rates for personally owned bike, motorcycle or car.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Essential accounting software for any growing business

Reviewed 4 years ago
Pros

We've been using Freeagent for over 5 years. In that time frame my company has grown from being a sole-trader to an incorporated limited company with employees. To say that Freeagent has helped facilitate that growth would be an understatement. We now use Freeagent for our VAT submission (saving us £200pq accountants fees), Payroll (saving us £10pm per employee), Sending out client estimates/invoices,...

Cons

The one thing that has been a niggle like a tiny pebble in your shoe, or scratch on the roof of your mouth, is that you cannot send a remittance! Many people have requested this functionality but it has largely been ignored by the freeagent team. I have no idea whether it is a technical or philosophical reason they've just not engaged with it... If they did implement this functionality it would pretty much make it perfect for my companies needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Affordable accounting software; good but needs a few tweaks to be great

Reviewed 2 years ago

Clients who have made the transition can be viewed on one dashboard, and makes managing client records much easier.

Pros

Very easy to onboard clients; Linking bank accounts through open banking is straightforward and facility works well; Simple user interface makes it easy for novices to use; Very good customer support; Can be had for free of you use and RBS group bank account including Mettle; On the go invoicing is nice for some business as well as the expense logger

Cons

Not as flexible as some accounting packages; a few of the facilities are still a work in progress and you need to do a workaround

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great accounting software

Reviewed 4 years ago

Very clean app gives good insights from the overview page.

Pros

It's just so easy to use. We run our plumbing business with this app and it integrates well with Commusoft our field service management software reducing time spent double entering information and doing tasks like invoicing. Now we invoice and complete the job in Commusoft and it pushes al the relevant information to Freeagent.

Cons

It only does CIS one way. As we have grown from a subcontractor into a contractor that now employs subcontractors we need a simple way to process CIS invoices from our SC's

Vendor response

Hi John, Thank you for taking the time to share your review of FreeAgent, we really appreciate it. It was great to hear how you and your business use FreeAgent. Thanks for the feedback about CIS too, we've passed it along to our product team. The FreeAgent Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Magnificent Customer Support, Good Accounting System

Reviewed 5 years ago
Pros

FreeAgent is more advanced than my previous service provider, Freshbooks. It allows me to handle the split between personal/business bank accounts and their expenses better and even submits my tax return to HMRC for me. The few times I've contacted their support, they have responded quickly, actually understood what I've asked and provided a detailed response, specific to my issue.

Cons

As a sole trader working on various contracts for 7.5 hours per day, I need to be able to track my time and bill my clients based on it. This is the only area where I found Freshbooks to have the edge—it provided a daily timeline where I could click on my start time, enter the duration, client and project and track my time visually. This meant that I could tell at a glance where there were gaps in...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good product, good UI, good customer support, a bit pricey but worth it for my business.

Reviewed 5 years ago
Pros

FreeAgent is a fully-featured accounting and invoicing web app that comes with a great little mobile app too. It has a really clear and easy-to-use interface, making it easy to navigate and produce invoices, check your accounts for selected periods, track your time, manage projects... the list goes on. But for all the functionality, it never feels cluttered. I've experienced great support whenever I've asked for it and it hasn't ever produced any unexpected errors or bugs. It just works.

Cons

I wanted to recommend this product to my wife for her business but it's just a little bit too expensive for a startup small sole trader company like hers. A reduced cost account type for single users would be great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Early review

Reviewed 2 years ago

Better than Quickbooks in terms of reconciling bank account, and bringing the feed in reliably, but this assumption against large numbers of individual customers is a deal breaker.

Pros

Reconciles some invoice payments that only need approval, an improvement on Quickbooks.

Cons

Very clunky for adding customers for invoicing. If you have lots of "retail" customers as I do, and send invoices to large numbers of customers, setting them up is a pain, the system seems to assume that you have a small number of commercial customers with multiple contacts at those companies. When making a new invoice you have to go through an alphabetical list of companies, you can't search, and for ease I made that entry an email address. This now means that of course not all people have an email address that is clearly them/their name. Irritating and enough to make me look elsewhere.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Perfect Companion for Accounting

Reviewed 7 years ago

I was introduced to Freeagent by my accountant, Balance Accountants. My business needs are met very easily with Freeagent, I have a small company which is Residential Care and Home Care business. The cloud base system allows my accountant to access my work and I'm able to have meetings with bank managers etc without having to lug lots of paperwork about, everything is at my fingertips. Also im based...

Pros

Live bank feeds, easy to use, perfect for invoicing, accounting for small businesses, keeping the accountant and bank manager happy with the efficiency! It does everything (for me and my business needs) apart from making me coffee :-) Always a pleasure using freeagent, it's really fun to use!

Cons

Ive been using it for nearly two years.... Can't fault it! Not sure if I could add a further business to the platform, for example: using same login details but be able to switch between businesses?? That would be really good.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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As an event planner, it makes me happy to use FreeAgent because of easy access.

Reviewed 5 years ago

Estimates and proposals Invoice templates Simple payroll and automatic back feeds Tax timelines (you'll never miss a deadline again!) Self-assessment tax return filing Unlimited users and transactions Support accountants are available to answer any questions First 30 days are free, I was excited about this and I was very happy about this.

Pros

Cheap depending on your business needs or the size of the business. Famous for its incredible invoice templates Shows your real-time profit position and it automatically updates your accounts. Cloud-based, so there is no software to download or install The interface is very friendly and lovely.

Cons

Online help, known as My Business Works Support has been known to be rather unhelpful and excessively rude Tends to receive bugs or glitches that often take time to repair, if fixable at all Even though this program offers Multiple Currency options, the proper support for this feature is seriously lacking Not very quick with software updates (some have been waiting years for new and desired features)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Make book keeping hassle a thing of the past

Reviewed 5 years ago

Time saving, professional appearance to clients, cloud-based, quick and easy to learn

Pros

I hate taxes and book keeping work. Using just common sense, you can immediately do 90% of tasks within FreeAgent, quickly and easily. FreeAgent staff are on standby to help you with the other 10%. It's fantastic.

Cons

Some of the features are not intuitive, and take a bit of practice to get right. The one time I have had to use a work around is the system does not have a function allowing you to remove partner drawings directly from a foreign currency PayPal account. Hardly a deal-breaker.

Vendor response

Hi Rick, Thank you for sharing your review and for the kind words, we really appreciate it. It was great to hear that FreeAgent meets your needs, and that the team have given their support when needed (we're very proud to have such an awesome support team!) We also appreciate your feedback about some of the challenges you've experienced, I've passed them along to our product team. Thanks again! The FreeAgent Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Essential tool for managing finance

Reviewed 4 years ago
Pros

* Auto integration with banking API feeds * Intelligent learning for your regular banking transactions * Templates for sending invoices etc * VAT & SA form integration with HMRC

Cons

* Slightly clunky UI for viewing recent expenses * Inability to remove user's who have left the business

Vendor response

Hi Rouska, Thank you for the positive review of FreeAgent. It was great to hear about all of the features that are most valuable to you. We appreciate the additional feedback too and have passed it along to our Product Team. All the best, The FreeAgent Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love it

Reviewed 5 years ago
Pros

Exceptionally easy to use and easy to learn. I keep the tab open every day. It's easy to "undo" if you make a mistake in an invoice. There's basically nothing that can't be undone by reverting to draft. The recurring invoices tool is really helpful. I don't use the feature where it'll email invoices/reminders. I prefer to do that myself and it's really easy — nothing to really keep track of since I invoice all clients on the same day each month. They make it easy to label bank transactions so as long as I remember to do that once a month or so, all my accounting reports are always current. I don't have to spend too much time on accounting and I don't really have any complaints. The customer service is always fantastic.

Cons

I wish the time tracking feature were just a little slicker. I use Toggl for time tracking, and then I import hours for each client each month. Not a big deal, but one of those little things that would put it over the top.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic - makes my business life so much easier

Reviewed 5 years ago
Pros

Love the user interface, which is easily customisable and visually it is really appealing. Makes accounting fun! Easy to use, once you know how to access some of the features. I have a straightforward business in private medical practice and this software takes care of my invoicing, accounting and expenses all in one, with automatic updating of all the relevant information at your fingertips. Both my secretary and I can access the software from anywhere, so it makes for easy team-work. One of the best features for me is the projects section, where I can keep track of the numerous expert reports that I have on my books at any one time.

Cons

Sometimes working out how to find something, or to alter a document isn't intuitive, and I have had to refer to the website for help, which has always been useful (so far). (NB I think the user who didn't like being referred to My Business Works is being unnecessarily unfair to this software because they had to go through a Barclays intermediary - Barclays are known for their poor service, but this is not FreeAgent...)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple Accounting for UK Businesses

Reviewed 6 years ago

As a business owner with minimal accounting experience I was introduced to FreeAgent about three years ago. It has transformed our business from cumbersome spreadsheet accounts and Word invoices to a really convenient and efficient system.

Pros

Automated invoicing and accounts overview that highlight things before they become an issue. Fantastic UK based support team.

Cons

A little more expensive than some of the competitors.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for Freelancers

Reviewed 4 years ago
Pros

FreeAgents offers a lot of features for a very low price and the customer service is good also. I have used them for 3 years and there are other programs that may be a little better, but they are also a lot more expensive.

Cons

I wish that recurring billing was a little easier and the number of integrations is good, but it does not integrate with one of my core programs which is a bummer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreeAgent - Great and Gets Better

Reviewed 5 years ago
Pros

FreeAgent is a fantastic product. I have only needed to use support a couple of times and they were more unusual questions. As a freelancer, keeping an eye on income and expenditure, billing and chasing invoices and recording expenses with my phone is really important. Add to that the easy submission of my tax return and it really is a great piece of software.

Cons

I am a little disappointed that I could not receive any of the discounts offered to new customers. (e.g. 6 months half price).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great, powerful,

Reviewed 5 years ago
Pros

FreeAgent is one of those programs that integrates all sorts of difficult tasks into one single multi-use product. We specifically use it for payroll, invoicing and accountancy and find the integrated approach saves time and helps us quickly track accountancy errors and oversights.

Cons

The live link to the bank account statements is often glitchy and can cause a headache for those trying to account for every transaction.

Vendor response

Hi John, Thank you for sharing your review of FreeAgent. It was great to hear about the features you find most beneficial for your business. We also appreciate you highlighting the glitches you experience with links to bank account statements, we've shared that feedback with the product team. Thanks again! The FreeAgent Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall, I love FreeAgent

Reviewed 5 years ago
Pros

Integrates with my bank accounts and PayPal. Does bookkeeping without me having to know how to do bookkeeping. Great referral program! Good support when I've needed it.

Cons

Reports and accounts set up is skewed to the UK market (my American CPA is used to seeing certain things set out differently). Bank feeds can be slow to update.