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FreshBooks vs BILLIVING Comparison

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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Streamlined billing, invoice generation, and payment reminder automation for small businesses and freelancers

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

7.50

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

5

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,021

1,200

231

33

23

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

1.0

5

4

3

2

1

0

0

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
0%
would recommend this app

Pros

The best I found in this software was the ease of use, it is very friendly to the user, the cost is very good too. Is a very good value for the money.
For a small company as myself the excellent invoice features has been very helpful and useful.
Ease of use, simplicity, and reliability. I love how easy it is to access, upload information, and navigate through the site.

Pros

Not enoughreviews yet

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.
Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features105
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Attendance Tracking
  • Authentication
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Brainstorming
  • Calendar Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Database
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Feedback Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Hourly Billing
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple User Accounts
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Preview Functionality
  • Pro Forma Invoices
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Search/Filter
  • Spend Control
  • Status Tracking
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Visual Analytics
  • Total features14
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Attendance Tracking
  • Authentication
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Brainstorming
  • Calendar Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Database
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Feedback Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Hourly Billing
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple User Accounts
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Preview Functionality
  • Pro Forma Invoices
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Search/Filter
  • Spend Control
  • Status Tracking
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Visual Analytics

Integrations

  • Total integrations270
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations7
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.00/10

Share this review:

FreshBooks

Best accounting software

Reviewed 4 years ago

FreshBooks is by far the best accounting software on the market. It's super easy to use and my clients love using it. I love that it's a Canadian company but unfortunately they bill in USD so depending on the exchange rate it can be pricey.

Pros

- Very easy to use - Clients can pay invoices very easy

Cons

- Billed in USD

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10.00/10

Share this review:

FreshBooks

Easy, Fast, and Great Customer Service

Reviewed 3 years ago

Automated billing, client billing portal, automated alerts, easy invoicing software, credit card billing, recurring profiles, and more.

Pros

We've been using Freshbooks for the past 10 years, and I was one of the people at our company who helped set up its automated billing functions. It's easy to learn -- even from a "non-accounting" person's perspective -- and the customer service team is great. Every interaction we've had with them over the years has been pleasant and productive. We primarily use Freshbooks to invoice our clients via...

Cons

There really isn't anything I don't particularly like about the software, but I think it suites the size of our business. Time will tell if we outgrow it, but for now, it meets our needs. There are some upgrades and modules we don't use, so we'll explore it when the time comes. But I'm confident if we call Freshbooks, the friendly customer service team will be more than happy to help us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FreshBooks

Great solution for invoicing

Reviewed 4 years ago
Pros

Pros would be that it is easy to get invoice out and have the ability to collect funds based on the properties I send them to

Cons

It will not allow you to bill based on the apartment community of you wants to use this for a residential billing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10.00/10

Share this review:

FreshBooks

Saved my life!

Reviewed 5 years ago

As a freelancer graphic designer it has made keeping track of time and expenses almost effortless. My accountant also logs in and does my taxes. I used to use Excel for time tracking and billing and it took forever! All but one client use and appreciate the email billing system. Plus numbers are not really my thing so having Freshbooks to help with that part with reports has been wonderful.

Pros

expenses, billing, taxes

Cons

I wish I could keep track of mileage through Freshbooks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FreshBooks

It is excellent. Offers solutions for small business

Reviewed 3 years ago
Pros

The firs pro is the availability of functional mobile apps and add-ons you can get for Android devices.

Cons

In the billing give a bug that prevents line adds and deletes on some accounts. Therefore It having to do the billing by hand.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10.00/10

Share this review:

FreshBooks

Great for small Freelancers

Reviewed 2 years ago

Needed it to do recurring billing with clients. Setup them up once and have monthly billing done automatically.

Pros

The ease of use, rich features and reporting and the ability to setup recurring automatic billing is what sold me on Freshbooks.

Cons

In the beginning the payment options to setup were limited but that was years ago. Now it works great with my payment processor.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.00/10

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FreshBooks

Great for the company that needs the basics

Reviewed 3 years ago
Pros

I love the overall ease of use and setting up customers and their billing. Automated, recurring billing is relatively straight forward and adhoc billing is super easy to do if you take the time to set up things ahead of time.

Cons

Over the years the pricing model has moved around making it more difficult for a small shop to keep up. The changes to CC billing can also be a huge drain on the brain especially when a customers card is failing and there is no way to dig deeper.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5.00/10

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FreshBooks

Started in the new Freshbooks but had to downgrade to get the features I needed.

Reviewed 3 years ago

Billing and client management

Pros

Managing clients and billing is very easy. Great Credit card rates. Support is great. The reporting feature is nice.

Cons

The user interface is old and some of the features they sell you on are only available in the old version. The sales team seemed to be confused about what was in the new vs. the old version.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.00/10

Share this review:

FreshBooks

Amazing product

Reviewed 5 years ago

Used freshbook for small accounting project and was enthralled by the intuitive nature of the product. I personally liked the multi-currency billing.

Pros

Multicurrency billing, easy to use gui

Cons

None I believe

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend8.00/10

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FreshBooks

Simple yet powerful billing and more

Reviewed 2 years ago

Freshbooks is a simple interface to use and navigate. The automatic invoicing, tracking payment and email capabilities make it a powerful tool for small businesses. It is very straight forward and easy to use. It is this ease of use that also can be its weakness especially for larger companies who may have more complicated finances and invoicing. Overall a good product for small businesses.

Pros

It is online not local Includes automatic invoicing

Cons

Could not handle complex billing Requires internet access to use

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10.00/10

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FreshBooks

Helps keep business easy!

Reviewed 5 years ago

I have never been a big fan of accounting, or the software. I hated one software only being for PC's, especially when I work between a PC and a MAC. With Freshbooks I have options to work from wherever, as it's cloud based - along with my phone. It's easier than ever to keep tabs on the expenses with automatic importing from your bank account. Most importantly it makes it easy to add a copy of your receipt to the expense in the unlikely event of an audit.

Pros

- Ease of billing - Clients think it's easy - Can accept CC or Cash - Can send paper bills - Clients can log in to check their account

Cons

- The CC fees are a little high - No where to upload contracts to get signed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.00/10

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FreshBooks

Only for English Fluent

Reviewed 8 months ago

To be honest in my company we are in phase of testing between some softwares, not so sure we’ll confirm this one. Nothing to say about the assistance, but, anyway, just English language is accepted, and it can be an handicap for some of us.

Pros

I most like the easy to approach for this device. Simple design, many functions. U can choose between many different payment plan, getting bonus for choosing the annual one. One interesting task is the remainder of payment and the possibility to share with many colleagues the utility of the software . Number of persons to share with, depend by the payment plan you choose.

Cons

many functions and possibility of customize your logo on the top of the bills you re going to introduce to your customers. Anyway, the format is in English(you can fill the bills and the bills preview/previsions in Italian, but the only way to approach to device is English language).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.00/10

Share this review:

FreshBooks

Freshbooks is Worth the Money Spent, Could Use Some Improvements

Reviewed 9 months ago

Overall, I am satisfied with Freshbooks. It is helpful to have contractors track their time in an efficient way, as well as invoice and bill clients. There are also 3rd party platforms that integrate with Freshbooks to make workflows easier (Basecamp, Mailform, Hubspot).

Pros

Invoicing and billing is easy with Freshbooks. I like the recurring billing feature, automatic payments for clients, and the ability to track time against projects.

Cons

I have been using this platform for a long time and like it better than others, like Harvest. However, I dislike the following: -That when a project is archived by an administrator, contractors assigned to the projects can still access it and track time on it. Since the project does not come up on the administrator's end, this can go on for months without the administrator realizing. This causes inaccurate...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FreshBooks

I have found freshbooks to be a great way to manage invoices and billing painlessly

Reviewed 3 years ago
Pros

I have spent much less time billing and accounting and have found more time to get work done, as well as producing professional looking bills.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10.00/10

Share this review:

FreshBooks

A SaaS using Freshbooks API

Reviewed 5 years ago

Prior to integrating with Freshbooks (FB), we evaluated a handful other vendors to use for our billing/invoicing integration (bookkeeping wasn't a concern at the time) and found that the other guys simply didn't handle subscription billing, taxes, and/or automated billing like we needed. During the integration about a year ago, I was blown away with FB's customer service. How many companies these...

Pros

API, customer service, recurring billing & autopay functionality

Cons

No bank reconcilation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.00/10

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FreshBooks

A fresh look at FreshBooks

Reviewed 2 years ago

Overall Freshbooks is a great software. User friendly I would give it a 6 to 9 depending on the level of expertise by the person using it. Somethings are hard to find like Bulk editing. It is very easy to use though and does a great job at what it was meant to do.

Pros

Reporting Innovation Great Billing User-Friendly Integrations

Cons

Pricing Month to Month, wish they had a yearly Automated expenses just don't come out right sometimes

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10.00/10

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FreshBooks

Absolutly Love Freshbooks.

Reviewed 3 years ago

Excellent.

Pros

Freshbooks is the best client invoicing software on the internet. I am a virtual assistant and this allows me to invoice clients easily, they can pay their invoices at the click of at button. Clients can also login and review all previous payments, estimates, and manage their own accounts.

Cons

I can not really find a fault with this billing software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.00/10

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FreshBooks

Couldn't have started my business without Freshbooks

Reviewed 8 months ago

Freshbooks does the business end of things that as a designer I don't want/like to do. It's helpful so I can focus on what I'm actually good at- design.

Pros

I love the time tracking and billing functions.

Cons

The app is lacking. Shallow ability to make notes about projects in an organized way.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10.00/10

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FreshBooks

Use FreshBooks if You Want to Make More Money!

Reviewed 5 years ago

FreshBooks has been invaluable to the growth of my businesses and is the reason I now get paid in an average of 7 days (versus 30 days or more with offline invoicing and manually recurring billing).

Pros

Get paid online! Can set up recurring billing!

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10.00/10

Share this review:

FreshBooks

Freshbooks is wonderful website to log hours and billing

Reviewed 4 years ago

Billing and invoice feature is fantastic.

Pros

I like to use Freshbooks for it is quite polished, intuitive website that supports invoices and estimates, expenses and hours logging. I can easily set invoice due dates, billing, bookkeeping/accounting etc. If you're looking for strong invoicing and billing features, I will recommend Freshbooks for easy and hassle free use.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.00/10

Share this review:

FreshBooks

I easily organize my accounting

Reviewed 3 years ago

Customer billing is up to date

Pros

Freshbook is a friendly tool that follows the billing issued to our customers and also allows us to track our expenses, is synchronized with our bank account, so there is no possibility of error. Freshbooks allows users who are not experienced in the area of accounting, to be able to take excellent and professional control of their finances, just as the best accountant would.

Cons

The monthly cost is a bit expensive, on the other hand I would like that this tool could include an option to load an inventory of products and track it, as it is done with invoices.