All categories

Learn why GetApp is free

FreshBooks vs Bitrix24 Comparison

Overview

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$6/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$24/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,005

1,193

230

32

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

166

180

69

13

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

The most helpfull thing i found in freshbooks is that it helps us managing our bills effectively and you don't require any professional to do this for you any more. It is very good for small business.
Another great feature of Freshbooks is the availability of Support Tickets. I was very pleased with the opportunity to change the standard templates for emails.
The UI is awesome ,easy to use, also that you know when a user has read the invoice is great. The app is awesome as well.

Pros

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.
I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000.
It was a amazing task management and information management software. We can save over business contacts and other related details in this software.

Cons

I emailed them about this dangerous lack of basic security features and as of December 2019 Freshbooks says there is no plan to add two factor authentication in the future.
I had a very difficult time using the bookkeeping software on the program. I couldn't customize taxes, and I found that because I have no background in accounting I was really messing up frequently.
The features and functionalities are limited. It takes little bit more time set up and charges on each transaction and need to pay an account after second client.

Cons

The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
The Cons section has limited characters for writing, but I could continue with more and more. As a whole we lost hundreds of hours for contacting them to fix bugs.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features71
  • API
  • Absence Management
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Approval Process Control
  • Attendance Tracking
  • Audit Trail
  • Authentication
  • Automated Billing
  • Automated Expense Input
  • Automatic Backup
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Biometrics
  • Brainstorming
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Call Routing
  • Chat
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Credit Card Processing
  • Currency Conversion
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customizable Branding
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Employee Database
  • Employee Portal
  • Estimating
  • Event Scheduling
  • Expense Claims
  • Expense Tracking
  • Feedback Collection
  • Feedback Management
  • File Management
  • Financial Analysis
  • Financial Management
  • Forms Management
  • Gamification
  • Gantt Charts
  • Goal Setting / Tracking
  • HR Management
  • Instant Messaging
  • Invoice Management
  • Invoice Processing
  • Landing Page Templates
  • Mail Merge
  • Meeting Management
  • Mobile Alerts
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Language
  • Offline Access
  • Organizational Charting
  • POS
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Preview Functionality
  • Product Catalog
  • Profit / Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Proposal Generation
  • Quote Management
  • Real Time Notifications
  • Real Time Updates
  • Receipt Management
  • Records Management
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Social Media Integration
  • Spend Control
  • Status Tracking
  • Support Ticket Management
  • Synchronous Editing
  • Task Management
  • Task Tracking
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Timer
  • Timesheets
  • To-Do List
  • Two-Way Audio & Video
  • Version Control
  • Video Conferencing
  • Visual Analytics
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • Total features90
  • API
  • Absence Management
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Approval Process Control
  • Attendance Tracking
  • Audit Trail
  • Authentication
  • Automated Billing
  • Automated Expense Input
  • Automatic Backup
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Biometrics
  • Brainstorming
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Call Routing
  • Chat
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Credit Card Processing
  • Currency Conversion
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customizable Branding
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Employee Database
  • Employee Portal
  • Estimating
  • Event Scheduling
  • Expense Claims
  • Expense Tracking
  • Feedback Collection
  • Feedback Management
  • File Management
  • Financial Analysis
  • Financial Management
  • Forms Management
  • Gamification
  • Gantt Charts
  • Goal Setting / Tracking
  • HR Management
  • Instant Messaging
  • Invoice Management
  • Invoice Processing
  • Landing Page Templates
  • Mail Merge
  • Meeting Management
  • Mobile Alerts
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Language
  • Offline Access
  • Organizational Charting
  • POS
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Preview Functionality
  • Product Catalog
  • Profit / Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Proposal Generation
  • Quote Management
  • Real Time Notifications
  • Real Time Updates
  • Receipt Management
  • Records Management
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Social Media Integration
  • Spend Control
  • Status Tracking
  • Support Ticket Management
  • Synchronous Editing
  • Task Management
  • Task Tracking
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Timer
  • Timesheets
  • To-Do List
  • Two-Way Audio & Video
  • Version Control
  • Video Conferencing
  • Visual Analytics
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management

Integrations

  • Total integrations266
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations61
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation