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FreshBooks vs Cin7 Comparison

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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Category Leaders

Cin7 makes complex retail and wholesale simple, with all-in-one Inventory Management, POS, Direct EDI Integration and 3PL integration.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

7.50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,025

1,200

231

33

23

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

241

129

26

18

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

The best I found in this software was the ease of use, it is very friendly to the user, the cost is very good too. Is a very good value for the money.
For a small company as myself the excellent invoice features has been very helpful and useful.
Ease of use, simplicity, and reliability. I love how easy it is to access, upload information, and navigate through the site.

Pros

Secondly, the support we get from the team is outstanding. Rep has been available to resolve issues and any and all tweaking is possible to do with ease with him.
Great customer support, the implementation team took good care of us and answered our questions quickly and efficiently. They were patient and gave clear explanations.
Great reporting capabilities. Customer service has been amazing and our implementation specialist has been a dream to work with.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.
Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

Cons

Stock sync is a mess, keeps zeroing out our Shopify stock. Uploading from Cin7 to Shopify is impossible, we tried and lost all our store listings took 5 days to re-enter the data.
Zero compensation for lost data which was only one of the issues with bugs.
9 months on, and still no end in sight to the implimenttation process, with one team member blaming another, or a different department being the common issue.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features105
  • 3PL Management
  • ACH Payment Processing
  • API
  • AS2 Capability
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Attendance Tracking
  • Authentication
  • Automatic Billing
  • Automatic Time Capture
  • Availability Indicator
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Batch Processing
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Bills of Material
  • Brainstorming
  • CRM
  • Calendar Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Change Order Management
  • Channel Management
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Database Support
  • Deadline Management
  • Deferred Billing
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • EDI
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Estimating
  • Exceptions Management
  • Expense Claims
  • Expense Tracking
  • Feedback Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Forecasting
  • General Ledger
  • Gift Card Management
  • Hourly Billing
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitting
  • Label Printing
  • Labeling
  • Layaway Management
  • Lead Generation
  • Loyalty Program
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Billing Rates
  • Multiple Format Support
  • Multiple User Accounts
  • Offline Access
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Preview Functionality
  • Price / Margin Management
  • Procurement Management
  • Product Identification
  • Production Management
  • Production Tracking
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Promotions Management
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receiving/Putaway Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • SEO Management
  • SKU/UPC Codes
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Spend Control
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Tax Calculation
  • Tax Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • URL Customization
  • Visual Analytics
  • Warehouse Management
  • Website Management
  • Workflow Management
  • Workflow Scheduler
  • eCommerce Management
  • Total features144
  • 3PL Management
  • ACH Payment Processing
  • API
  • AS2 Capability
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Attendance Tracking
  • Authentication
  • Automatic Billing
  • Automatic Time Capture
  • Availability Indicator
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Batch Processing
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Bills of Material
  • Brainstorming
  • CRM
  • Calendar Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Change Order Management
  • Channel Management
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Database Support
  • Deadline Management
  • Deferred Billing
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • EDI
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Estimating
  • Exceptions Management
  • Expense Claims
  • Expense Tracking
  • Feedback Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Forecasting
  • General Ledger
  • Gift Card Management
  • Hourly Billing
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitting
  • Label Printing
  • Labeling
  • Layaway Management
  • Lead Generation
  • Loyalty Program
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Billing Rates
  • Multiple Format Support
  • Multiple User Accounts
  • Offline Access
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Preview Functionality
  • Price / Margin Management
  • Procurement Management
  • Product Identification
  • Production Management
  • Production Tracking
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Promotions Management
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receiving/Putaway Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • SEO Management
  • SKU/UPC Codes
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Spend Control
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Tax Calculation
  • Tax Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • URL Customization
  • Visual Analytics
  • Warehouse Management
  • Website Management
  • Workflow Management
  • Workflow Scheduler
  • eCommerce Management

Integrations

  • Total integrations270
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations41
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced