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FreshBooks vs Fishbowl Comparison

Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Category Leaders

Made for integration with QuickBooks, Fishbowl is a complete manufacturing and inventory management solution designed for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$6/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$4395
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,019

1,199

231

33

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

309

224

46

22

35

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

The most helpfull thing i found in freshbooks is that it helps us managing our bills effectively and you don't require any professional to do this for you any more. It is very good for small business.
Another great feature of Freshbooks is the availability of Support Tickets. I was very pleased with the opportunity to change the standard templates for emails.
The UI is awesome ,easy to use, also that you know when a user has read the invoice is great. The app is awesome as well.

Pros

He is great about explaining things when their is an issue. He is always polite and ready to help.
Have been using Fishbowl for about 8 months now and when there is something I can't figure out or need help with the chat help is always there and does a good job.
We had an awesome 2-day training with the representative. He listened to all our concerns and questions and after the second day really hit all the points where we needed help with.

Cons

I emailed them about this dangerous lack of basic security features and as of December 2019 Freshbooks says there is no plan to add two factor authentication in the future.
I had a very difficult time using the bookkeeping software on the program. I couldn't customize taxes, and I found that because I have no background in accounting I was really messing up frequently.
The features and functionalities are limited. It takes little bit more time set up and charges on each transaction and need to pay an account after second client.

Cons

Only way we caught error was due to our KPI’s being so out off. Does not work with Amazon.
Inability to reverse transactions when an error made or new information is received. Not enough functionality and flexibility on the reports.
They seem to be a company with outdated software that is struggling financially. They would rather have upset customers and negative feedback than try to resolve issues.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features105
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Asset Management
  • Attendance Tracking
  • Authentication
  • Automatic Billing
  • Automatic Time Capture
  • Availability Management
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • Barrel Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Bills of Material
  • Brainstorming
  • CRM
  • Calendar Management
  • Cataloging/Categorization
  • Cellar Management
  • Channel Management
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Contact Database
  • Contact Management
  • Cost Tracking
  • Credit Card Processing
  • Currency Conversion
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Cycle Count
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deferred Billing
  • Demand Forecasting
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Submission
  • Email Invitations & Reminders
  • Email Management
  • Employee Management
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Expiration Date Management
  • Feedback Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Retail
  • Forecasting
  • General Ledger
  • Hourly Billing
  • IT Asset Tracking
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitting
  • Label Templates
  • MES
  • Manufacturing Inventory Management
  • Material Requirements Planning
  • Merchandise Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple User Accounts
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Preview Functionality
  • Product Identification
  • Production Scheduling
  • Production Tracking
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • SKU/UPC Codes
  • Safety Management
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Spend Control
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Supply Management
  • Task Planning
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Traceability
  • Usage Tracking/Analytics
  • Vendor Managed Inventory
  • Vendor Management
  • Vineyard Management
  • Visual Analytics
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features117
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Asset Management
  • Attendance Tracking
  • Authentication
  • Automatic Billing
  • Automatic Time Capture
  • Availability Management
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • Barrel Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Bills of Material
  • Brainstorming
  • CRM
  • Calendar Management
  • Cataloging/Categorization
  • Cellar Management
  • Channel Management
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Contact Database
  • Contact Management
  • Cost Tracking
  • Credit Card Processing
  • Currency Conversion
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Cycle Count
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deferred Billing
  • Demand Forecasting
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Submission
  • Email Invitations & Reminders
  • Email Management
  • Employee Management
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Expiration Date Management
  • Feedback Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Retail
  • Forecasting
  • General Ledger
  • Hourly Billing
  • IT Asset Tracking
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitting
  • Label Templates
  • MES
  • Manufacturing Inventory Management
  • Material Requirements Planning
  • Merchandise Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple User Accounts
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Preview Functionality
  • Product Identification
  • Production Scheduling
  • Production Tracking
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • SKU/UPC Codes
  • Safety Management
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Spend Control
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Supply Management
  • Task Planning
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Traceability
  • Usage Tracking/Analytics
  • Vendor Managed Inventory
  • Vendor Management
  • Vineyard Management
  • Visual Analytics
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations270
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations41
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

FreshBooks vs. Fishbowl

See how FreshBooks and Fishbowl stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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