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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Compliance is manageable with Compliancy Group’s customizable software. No matter your size or your current standing, Compliancy...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

19

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

299

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

4.4K

5

4

3

2

1

2.6K

1.4K

270

44

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.9

29

5

4

3

2

1

26

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It has a great interface which makes it feel very easy to use and has a great set of templates you can use from the beginning for various accounting needs.
For a small company as myself the excellent invoice features has been very helpful and useful.
FreshBooks combined with other applications is a great tool. In any case, if you want to create invoices and send it in a split second and then track and monitor its progress, I recommend FreshBooks.

Pros

The risk assessments are wonderful and give you clear direction and recommendations for further improvement. This saves me so much time and gives me such peace of mind.
The training and support we received from [sensitive content hidden], our implementation coach, has been superb. He is knowledgable, easy to work with, and set us up for continued success.
I now have a better understanding of HIPAA as well as my staff and have the confidence I have been looking for.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.
Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

Cons

Pop-ups but i think that was more my computers fault. I don't believe there is anything that I dislike about this program or feature.
Any issues that others had were due to user error.
There were only a few set backs that were due to user error, not the program.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features104
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Assessment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Claims Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communications Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Credit Card Processing
  • Customer Statements
  • Customizable Branding
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Deferred Billing
  • Direct Deposit
  • Disaster Recovery
  • Discount Management
  • Document Automation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • EMR/EHR
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Estimating
  • Event Logs
  • Expense Claims
  • Expense Tracking
  • File Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For AEC Industry
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Small Businesses
  • Forms Management
  • General Ledger
  • Governance
  • HIPAA Compliant
  • Hourly Billing
  • IT Asset Tracking
  • IT Incident Management
  • IT Risk Management
  • Incident Management
  • Incident Reporting
  • Income & Balance Sheet
  • Investigation Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Live Chat
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Monitoring
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Physician
  • Multiple Billing Rates
  • OSHA Compliance
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • PCI Compliance
  • Partial Payments
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Policy Management
  • Policy Training
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Remediation Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • Safety Incident Management
  • Sales Tax Management
  • Sarbanes-Oxley Compliance
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Single Provider Practice
  • Single Sign On
  • Spend Control
  • Status Tracking
  • Support Ticket Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Training Management
  • Trip Logs
  • User Management
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Vulnerability Scanning
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management
  • Total features96
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Assessment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Claims Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communications Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Credit Card Processing
  • Customer Statements
  • Customizable Branding
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Deferred Billing
  • Direct Deposit
  • Disaster Recovery
  • Discount Management
  • Document Automation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • EMR/EHR
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Estimating
  • Event Logs
  • Expense Claims
  • Expense Tracking
  • File Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For AEC Industry
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Small Businesses
  • Forms Management
  • General Ledger
  • Governance
  • HIPAA Compliant
  • Hourly Billing
  • IT Asset Tracking
  • IT Incident Management
  • IT Risk Management
  • Incident Management
  • Incident Reporting
  • Income & Balance Sheet
  • Investigation Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Live Chat
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Monitoring
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Physician
  • Multiple Billing Rates
  • OSHA Compliance
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • PCI Compliance
  • Partial Payments
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Policy Management
  • Policy Training
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Remediation Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • Safety Incident Management
  • Sales Tax Management
  • Sarbanes-Oxley Compliance
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Single Provider Practice
  • Single Sign On
  • Spend Control
  • Status Tracking
  • Support Ticket Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Training Management
  • Trip Logs
  • User Management
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Vulnerability Scanning
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management

Integrations

  • Total integrations345
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • NetSuite
  • PayPal
  • Plaid
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrationsN/A
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • NetSuite
  • PayPal
  • Plaid
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

SP
AvatarImg

Steve P.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Great Value and Performance

Reviewed 8 years ago

I run my own small social media marketing firm. When I started up, one of my biggest fears was managing something that I simply knew I was not good at nor was interested in learning. Before making my decision, a business sent me an invoice via FreshBooks and I was impressed with the way it looked. I called him asked if he liked it. He didn't like it. He loved it. So do I. One of the best decisions I made during my pre-launch activities. The platform is flexible, easy to use and customer support is super. Great value!

Pros

Reliable, easy to use, intuitive, flexible.

Cons

Can't recommend it to medical practitioners due to HIPAA non-compliance.

AvatarImg
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María S.

Internet,

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

It is a tool that facilitates the control of the accounts of a company quickly and efficiently

Reviewed 6 years ago
Pros

Its use is easy and very intuitive. The biggest advantages are the possibility of carrying out the automated invoicing and tracking of each of the clients.

Cons

The biggest disadvantage, for some users who own small enterprises with a limited budget or who work from home, is the organization of the information in the cloud, since this implies investing in the necessary equipment in compliance with the software.

AvatarImg
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shyamala S.

Computer Software, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks are true and thirsty highly recommended

Reviewed 3 years ago

FreshBooks is cloud based financial accounting software. Good replacement for Excel and others for small businesses. Can operate in small tiny team, work as solopreneurs, run a freelance service business, good for firm or agency. It's alternative accounting software with pretty lots of features, good inventory stocking system.

Pros

Good suite of features. Maintains accounts organised for compliance. Tightly coupled with reputable software solutions. Instant customer call support. Helps in invoicing 360 degree project management software. Has secured payment gateway accepts payment with stripe . Tree trial of 30 days hats off features and no credit card required which is great plus to the software. Suitable for self employed people, solopreneurs, agencies, consultancies.

Cons

Make more payment processor. Can make for e-commerce business also. I think there is no bad to tell about the software.

AvatarImg

Verified reviewer

Mental Health Care, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

Freshbooks is a great accounting software for small business owners!

Reviewed 6 years ago

Freshbooks has allowed me to feel more in control of the financial aspect of my company.

Pros

Freshbooks is great accounting software for small businesses because it really gears towards educating a business owner on how to better understand the ins and outs of accounting and how to set-up a business financially. I like how there are alerts to know when to file certain taxes and deadlines, it keeps a business owner in compliance with tax obligations.

Cons

I would like more tutorials on how to do payroll with the software.

SP
AvatarImg

Shavonne P.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

One of THE Best Invoicing Softwares

Reviewed 5 years ago

I've been since 2011 and as I stated I love it. I use it to invoice my Clients and I have also used it as a VA for my Clients.

Pros

This software is excellent, especially for its price point. It offers automatic, reoccurring, and tracking within the software. You can also set up backend access for your Clients so that they can access to pay as well as review hours if you are someone who keeps track of your time for tasks. It also has a light built in CRM system that you can input your Clients' details into and you can also message them using this software. You can also track your finances, but personal and business and the software will track and categorize most expenses in your accounts for you making it easier to track your expenses. You can the invoices as well as the software to match your brand as well. It is really a user-friendly, light CRM, invoicing software.

Cons

This is one software that I have literally zero complaints and I love how the software improves with each software update.

YB
AvatarImg

Yaw B.

Security and Investigations, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Great for Invoicing

Reviewed 6 years ago

Impressive Software

Pros

I like the professional touch this software gives to my invoices. I can also do inventory with this product.

Cons

I think it is a little too pricing for the feature it offers. I have to use another software for bookkeeping and payroll

yk
AvatarImg

yogendra kumar s.

Information Technology and Services, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

Freshbook is a world best finacial and accounting software with highest customer satisfaction.

Reviewed 7 years ago

The most important thing with this software is time saving.I love everything about FreshBooks. It is an excellent app for freelancers and small companies. I have been using it for the past few years and rate it the best software in the market. Whenever I had issues, the support team helped me to resolve them quickly with effective solutions. Many reason to love Freshbooks software- COST EFFICENCY, EASE OF USE, CUSTOMER SUPPORT.

Pros

Freshbook is fast and reliable suite for accounting.It's award wining software at many accasion.FreshBooks is an award-winning finance & accounting software and one of the best cloud solutions for small business owners. It is the current holder of FinancesOnline's Best Accounting Software Award for 2016 as well as the Supreme Software Award for 2016, and has the highest customer satisfaction rates...

Cons

Most of things are too good but some drawbacks like not store credit card infomation. Customer interface is excellent and ability to not store credit card information locally is key to PCI compliance. We love the recurring profile concept for recurring billing and find the web portal very intuitive. We also appreciate the branding we can do for our clients so they feel this billing platform is an extension of our service and that they are in the right place. This also gives our customers the peace of mind of knowing their transactions and billing information is secure.

WB
AvatarImg

Wilfried B.

Telecommunications, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks review

Reviewed a year ago

Fantastic software

Pros

Freshbooks is an easy to use software. E-commerce is feasible with the tool and also online bill payments without having less problem.Very fast features with affordable price

Cons

From our point of view we don't see too many problems with the software. It is very easy to master

AvatarImg
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mohit p.

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

This software helps me in running business from anywhere very smoothly

Reviewed 6 years ago

This software helps me in keeping ease track of receivable from vendors/creditors, Which helps in getting faster payments and increasing liquidity

Pros

FreshBooks is very good software and very easy to use. Main feature of this software is its mobile app. Anybody who has smart phone, can manage his business on his mobile. It provides services like issue of invoices, track accounts receivable. You can generate invoice & track invoice from anywhere, anytime from your mobile. On its top it shows outstanding payment receivable from creditors, which reminds of receivable every time. Businessman can easily operate his business on mobile. Other feature of cloud storage is very good. Data in freshbooks is stored on cloud storage. It helps in keeping data secure and safe and no threat of loss due to damage of hard disk

Cons

The only thing which is least is Cost of this software. As compared to other software this software is very costly. Reports Generated through this software contains less Fields in report. It should be more detailed.

AvatarImg

Verified reviewer

Construction, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

FreshBooks logo

FreshBooks

Using freshbooks for a side company, it seems like it still has some bugs to work out... overall, ok

Reviewed 6 years ago

Free accounting software.

Pros

The Price. For small biz or side companies, you can't beat free! I'm not an accountant but it seems like it gets the job done.

Cons

Mobile limitations such simple mileage inputs. Somewhat limited functionality but again, its priced right so it works.

AvatarImg

Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

FreshBooks logo

FreshBooks

Very Nice Software

Reviewed 4 years ago

2 years

Pros

this software is very powerfull secure software.

Cons

this software is very user frindly and easy to use.

CY
AvatarImg

Carlos Y.

Internet, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Freshbook review

Reviewed 2 years ago
Pros

The freshbook software is a very good accounting software. Can be easily linked to your payment software like PayPal and skrill

Cons

I had no problems with freshbook, I highly recommend

WA
AvatarImg

Wanda A.

Health, Wellness and Fitness, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

Nice software and easy to ise

Reviewed 7 years ago

Software was setup nicely and easy to use. Customer support is great and software is appealing in visual.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Mayra M.

Higher Education, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks is the best business software for finance, sales and marketing.

Reviewed 5 years ago

FreshBooks is the best business software for finance, sales and marketing. I can always solve my accountants problem by using this efficient software. Moreover it is very friendly user and I can easily manage my finance and expenses with the help of this software. I would recommended this software for every person because FreshBooks is the best business software for finance.

Pros

FreshBooks is very easy to use and it is the best business software for finances, sales and marketing. The one thing that we most like about this software is that it can better manage our finance in a more efficient way. The another thing that I most like about this software is that FreshBooks is the best accounting software. It can easily manage our accounts in a efficient way. FreshBooks contain superb features such as it can easily track all of our incomes and expenses. Hence it is the best business software for finance, sales and marketing.

Cons

The most obvious difficulty that you faced while using this software is that when we deposit our payments in the bank accounts then sometime our payments cannot easily deposited in the bank accounts without any reason. But otherwise it is the best accounting software in the world. The another thing that I don't like about this software is that sometime it cannot easily track large amount of expenses. But to conclude that FreshBooks can help us in running our business in a easiest and in the fastest way.

KS
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Kanwarpreet Singh G.

Computer Software, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks is very helpful and easy to use

Reviewed 4 years ago

This software is very helpful to fill all the necessary information and If I have to choose any software for tool for usage then definitely I will choose this software.

Pros

This software helps clients and maintain invoices and reminder for late fees as well as the recurring bill.

Cons

According to me there is no any cons and very satisfied with this user friendly software.

SR
AvatarImg

Sasha R.

Writing and Editing, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

A great product to have on hand.

Reviewed 2 years ago

I love this software it's my go to. It is better then other software I've used before it.

Pros

I like the ease of use. There so many different things to use it for. Set up and starting are easy and simple. The layout is very uncluttered.

Cons

I don't use everything in this software do to not knowing how to.

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Christine D.

Hospitality, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

Stop calling it accounting software. It's not.

Reviewed 8 years ago

As a freelance bookkeeper, I hate Freshbooks with a passion. My client uses it, and he loves if for invoicing, but it's really not good for anything else, and without even a basic reconciliation feature, it's an absolute nightmare to try and figure out if any of the information is correct on the limited reports it allows. Even a report listing just the entries for reconciliation would be a vast improvement. Also, there is no way to reverse entries other than just deleting them, which is absolutely ridiculous. Overall, I will probably turn down clients rather than work with this software again, unless there are major changes. It needs VAST improvement. It doesn't even integrate with common accounting software.

Pros

I honestly can't think of any. It's easy to invoice for computer illiterates?

Cons

It's touted as accounting software, but it isn't. It doesn't even work with actual common accounting software, making it functionally worse than useless. Advertising it as accounting software is fraudulent.

Vendor response

Hi Christine! Tim from FreshBooks here. I'm really sorry to see that you had a frustrating experience. Whatever pain that we may have caused for you to leave such a passionate review, we're sincerely sorry. You can see a list of entries by running either the payments collected report, or the expense report. If you want to get into details for your sales, you can also run the items sales or the...

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Gary S.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks

The Best Invoicing Software Around

Reviewed 6 years ago

Easy to use and very reliable invoicing software. Has just enough featured to work without overwhelming you with features you don't need. This is the go-to software if you need great invoicing software.

Pros

Easy to use and easy to navigate admin area. Makes it a breeze for creating invoices. Also supports recurring payments, which many other invoicing software does not offer. Freshbooks also offers a lot of 3rd party integrations to other software you may use, such as accounting and CRM integrations.

Cons

While they provide basic bookkeeping software, it is really underwhelming. They currently use single entry accounting methods which do not align with most other accounting software like Quickbooks or Xero.

JM
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James M.

Arts and Crafts, self-employed

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks

FreshBooks

Reviewed a year ago

It's a good software

Pros

It is very easy to use such that even a new beginner can work with it.

Cons

It's a little expensive for some reason

EE
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Elisa E.

Health, Wellness and Fitness, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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FreshBooks

Great cloud accounting software

Reviewed 6 years ago

Great cloud based accounting software

Pros

Freshbooks is a wonderful accounting software with so many features you need to keep your small business organized.

Cons

This software seems to not connect to as many external apps as quickbooks does, or at least I had a lot of trouble connecting them.

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Verified reviewer

Internet, 1-10 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FreshBooks

We are a small business and FreskBooks solved our billing to customers needs

Reviewed 6 years ago

Great software, easy to use!

Pros

We use it primarily for billing our customers and it does a great job at it!

Cons

The lite version allows one to manage 5 clients... it that could be increased to 10 if feel pricing would be more reasonable

JP
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Joel P.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks

Excellent accounting software service

Reviewed 7 years ago

FreshBooks is an easy to use, accounting software that really helps us with our payments. Would highly recommend this software.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Akhila M.

Higher Education, self-employed

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks

FreshBooks

Reviewed 6 years ago
Pros

This Business Accounting Software is very easy use and it will give different kind of opportunities like Send invoices, track time, manage receipts, expenses, and accept credit cards. So i suggest this wonderful software to you.

Cons

I like all features of this this software. I didn't find any cons to this software.

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Verified reviewer

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks

simple and intuitive

Reviewed 6 years ago

I was able to do a comparison of a couple of accounting software with the trial version of this software

Pros

All aspects of accounting have been considered, and being on the cloud, it is easy to access information from virtually anywhere with an active internet connection

Cons

One has to have an active internet connection in order to work with this software. When in areas that one doesnt have such, it is impossible to use the software offline.

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Jeremiah S.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks

Love FreshBooks! But would love a QuickBooks alternative.

Reviewed 8 years ago

We love using FreshBooks so much! The thing I'd love more would be to have a legitimate QuickBooks alternative in FreshBooks. Right now FreshBooks is a great software for invoicing, estimate, charging clients, etc. But we need the full featureset of a real accounting software and I think FreshBooks is just the company to topple (or at least contend with) the bloated and slow-to-move Intuit brand.

Pros

Absolutely love the ease of use and constant improvements.

Cons

Limited feature set that makes it less of an accounting software and more of just an invoicing software.