FreshBooks vs invoicely Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Karen Duke

Convenient and simple!

2018-07-06

Pros

It makes it super easy to track time, expenses, and revenue, as well as send invoices and receive payments.

Cons

You can't have any duplicate invoice numbers, which is very frustrating after an invoice has been deleted.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Philip Farmer

Verified Reviewer

Freshbooks has taken the pain out of invoicing my clients

2016-11-18

For year's i was using MS Word / Adobe Indesign to create my invoices. It took alot of time and there was no great system/app/cloud software at play - just lots of folders and documents.

Pros

- Simple to setup - Good pricing for small business - Nice integration for payments - There's an iOS App - Its Cloud based

Cons

- Invoice customisation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering FreshBooks

Stop making excuses and get back in control of your invoicing... Use Freshbooks!

Source: GetApp
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Kelvin Baker

Not a bad product. Liked some of the features we needed.

2018-01-10

Easy Implementation.

Pros

Easy Navigation between screens, Simple invoice process.

Cons

Unable to attach PDFs to Invoices and Have the Invoice Pull the PDFs into one file.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Corey Christen

Great for small independent businesses but so much for those with larger clientele.

2016-11-18

For example there is no field for customer account numbers and if a customer misses a payment, it does not get displayed on the next monthly invoices which can leave customers confused on their amount owing.

Pros

Easy flow for credit card payments, automated monthly invoicing, automated payment reminders.

Cons

Monthly invoice does not display amount owing from previous invoices that have not been paid.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering FreshBooks

See review...

Source: Capterra
Helpful?   Yes   No

Response from FreshBooks


Hi Corey!

Tim from FreshBooks here. Just wanted to say thanks for leaving such a thoughtful review, and I'm glad to hear that it's helping you automate your monthly invoices and payment processes.

FreshBooks do let your clients know that they have other outstanding invoices with the balances on top of the current invoice they're viewing if they have other outstanding invoices.

I also hear your feedback on the account number and date range for statements. If it helps, some customers have found it helpful to enter account numbers in the organization name, or in the "internal notes" section.

That said, I will be taking all of your feedback to our team. I hope we can continue to make FreshBooks easy to use for you in the future. Any questions, please don't hesitate to reach out at support at freshbooks dot com.

Best,

- Tim @ FreshBooks

FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Cat Gehrke

Good software for recomendation

2019-01-02

FreshBooks allows us to run all our invoices quite fast and make payment and keep a track of them quite comfortably.

Pros

Software is quite fast and generates reports and moves between pages quite fast, and we are satisfied with the overall functionality.

Cons

1) while running multiple pages invoice list, when we try to move from page 1 to page 2 of the invoice list, FreshBooks takes us to Dashboard, instead of page 2. 2) The status of the invoices in the 'All Invoices/Search Results' can't be entirely relied upon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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CARLA DRAPER

Freelancers Dream

2018-02-15

Pros

I love the ease and functionality of FreshBooks. It is easy to use and mobile friendly. It is portable and fun.

Cons

Creating multiple invoices in the mobile app can be tricky and confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Richard Eltringham

Freshbooks

2019-03-07

It has been an overall great experience.

Pros

The user interface is great! It is very friendly and easy to navigate.

Cons

I am not able to make an invoice not recurring after making it recurring without deleting it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Benji Walklet

Fantastic support is the cherry on top

2015-12-04

Pros

Automated invoicing and invoice reminders.

Cons

The time tracking element is clunky with too many steps for recording time spent on a task.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering FreshBooks

If you're a small business or sole proprietor that offers a service, this is the perfect accounting software.

Source: Software Advice
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Eddie Renz

Verified Reviewer

I Heart Freshbooks!

2016-05-31

As a graphic designer I can make things look pretty, but invoices and accounting are not my bag.

Pros

Simple and Easy to use. I love it.

Cons

I wish there were more invoice templates so you could edit your invoices to make them a little more snazzy.

Time used: Free Trial

Source: GetApp
3 of 3 people found this review helpful
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
(Computer Software company, myself only employees)

Great invoicing software for freelancers

2018-12-27

Pros

Ease of tracking time and invoicing clients.

Cons

Just a couple of minor issues: unable to see all unpaid invoices (without archiving), some issues saving invoice templates, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Jay Watkins

Good product, but even better customer service.

2017-01-06

I use Freshbooks to bill my largest client. 6 months after continually submitting invoices, the client had a unique edit request to all past hours billed.

Pros

Easy invoice creation.

Cons

None yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering FreshBooks

None.

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Janette Rached

easy to use, organized, secure software

2018-02-06

easy and painless work!

Pros

easy invoicing, beautifully designed, functional, organized, easy and accessible, makes invoicing painless!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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siobhan lamont

Nice to use for customers who want to see the progress of projects and invoicing is the best part.

2018-02-28

Easy to invoice on this software and you can send invoices by regular mail

Pros

The freshbook has great customer support and is simple to use as well as a nice simple design and easy to use features

Cons

I think it is quite expensive and not worth the price and the app can't be used in different languages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Yvette Montague

Great software for new and existing businesses

2017-06-15

Free up more time to work in the business and spend less time on administrative work - like generating invoices and collecting payments.

Pros

Ability to see when customers view your invoices and forward invoices.

Cons

Cannot track expenses in multiple currencies. I have clients in the US and Canada. Expenses on one project can often be in two currencies. Since the system can't track multi-currencies, I track expenses in Excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Dr Vyasa Palffy

Loved it

2017-12-07

invoicing

Pros

It was easy to use and I could invoice my clients very fast.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Anonymous
( company, 201-500 employees)

Overall good

2018-03-12

Awesome experience

Pros

Easy to use Excellent customer service Good mobile apps Timesaving Features Request a deposit and create a payment schedule directly on your invoices.

Cons

There aren't any batch invoicing shortcuts, which would be useful if, for example, you're invoicing multiple customers for the same service at the same rate.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Anonymous
(Telecommunications company, 51-200 employees)

Best Invoicing Software I have found

2019-01-17

I worked for a short while as an Executive Assistant and needed a way to charge my boss. It did exactly what I needed it to do!

Pros

While there are a lot of invoicing softwares out there, I have found that Freshbooks is my favorite.

Cons

It is still frustrating that invoicing platforms take a percentage of the invoice, but I understand that is the nature of the business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Kathleen Krueger

I ask all my subcontractors to use FreshBooks

2016-11-05

It gives me so much visibility of the invoices outstanding for each subcontractor, plus allows me to select several invoices for payment at once compared to paying each invoice separately for many other billing services.

Pros

The ability to pay several invoices at once and the savings on Paypal fees.

Cons

Inability to pay partial payments on invoices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Sneha Chopra

Overall a smooth experience usingthis

2017-04-22

The invoicing experience is smooth and the process is easy to take.

Pros

the overall invoicing experience was really smooth to take

Cons

Should have option for bulk invoicing generation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering FreshBooks

Nothing as of now

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Anonymous
(Professional Training & Coaching company, 1-10 employees)

FreshBooks

2018-10-03

My experience is satisfactory, but I switched to another product that had better invoicing options.

Pros

I like that it is cloud-based, has a user-friendly app and that it is not a high monthly subscription fee.

Cons

I don't like the invoice format options.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from FreshBooks


Hey there,

Thanks for taking the time to write your review!

I'm sorry to hear that the invoice template options that we offer did not work for your business. I will ensure that your feedback about this is passed along to our Product Team as a feature suggestion. ^DM

FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Daniel NDIKUMUKIZA

Great software for invoicing

2019-01-24

This is a very good for a small business owner who want to dont have time for office and who like to use technolig and want to get a job done quicky and paid quickly.

Pros

straightforward for invoicing online and turn your estimate into invoice and get paid quicky

Cons

Does accept Paypal but your car used other major credit card to receive payments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Lisa Newton

I am a bookkeeper who trains people on various accounting software out there - including this one.

2017-06-07

Sales, invoicing.

Pros

It's great on the customer side of things.... creating invoices and for doing some other tasks such as estimates, petty cash and simple vat return.

Cons

It doesn't do "everything"... but then its not set out to do that. But as a 'bookkeeper' I just need something with the purchase ledger and journal functionality too. BUT for those who don't need that... its great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Heather Deckelbaum

As a small buisness owner, FreshBooks really helps me look more professional to my clients.

2018-01-05

Professional invoicing

Pros

I like that I can generate invoices for clients that look professional so I am paid in a timely manner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Larry Ladd

Freshbooks Review

2018-09-11

Great accounting software for the mom & pop business, small cap.

Pros

the ease of use and creating copies of existing invoices which speeds up repeat invoices.

Cons

No check writing capabilities. Sometimes glitches with importing expenses

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Tony Gebely

Too Expensivo

2016-12-13

Great product, but not a true accounting system for more money than most accounting systems cost, that's my holdup.

Pros

easy invoicing

Cons

lack of features

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10

Recommendations to others considering FreshBooks

no

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Dave Newman

Great budget invoicing solution

2018-01-16

Pros

The cost factor moved me from FreshBooks to this and I am happy with my decision.

Cons

I have a tough time listing something here but maybe the amount of time it took me to figure out how to add more than one recipient to an invoice but I did find it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
invoicely Reviews
invoicely
Free Online Invoice Software for Small Businesses
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Erin Harris

Fast way to send invoices that get paid.

2018-06-28

Faster billing, faster payments

Pros

Before I made the choice to upgrade, I did a free trial with FreshBooks. While FreshBooks does have more features, I decided to stay with Invoicely because I like their UI much better.

Cons

I do know that FreshBooks has more features, but I haven't run into a need for those features, so I find Invoicely to be exactly what I need.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
invoicely Reviews
invoicely
Free Online Invoice Software for Small Businesses
Read more
Erik Yuzwa

easy for data entry but has some unobvious functionality

2018-12-30

I'm trying to solve the need to pay another similar service when all I want is to keep track of invoices. I was hoping Invoicely could take care of this for me. The overall "first entry" into the system is great, and very clean. I love having the published permalink idea. Just really disappointed that there was no obvious way to enter in older paid invoices from previous quarters, and REALLY don't like having the system auto-generating emails to my clients.

Pros

* easy to enter client and invoice items * easy to structure things * love having the permalink to an invoice for sending to a client

Cons

I'm evaluating Invoicely as a replacement for FreshBooks and tried to enter my invoices from my first quarter * there was also no (obvious) way to set the invoice paid date to anything other then "today" * when I did set an invoice to paid, I was horrified to discover that the system had auto-emailed (without warning / notifying me) my client -- over an invoice that was already paid in Jan 2018.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
invoicely Reviews
invoicely
Free Online Invoice Software for Small Businesses
Read more