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FreshBooks vs Microsoft Bookings Comparison

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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Office...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

4.50

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

6

/user

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

3.6K

5

4

3

2

1

2,118

1,235

235

38

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

77

5

4

3

2

1

41

26

8

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

It has a great interface which makes it feel very easy to use and has a great set of templates you can use from the beginning for various accounting needs.

KB

Kristina B.

For a small company as myself the excellent invoice features has been very helpful and useful.
AvatarImg

Duncan W.

FreshBooks combined with other applications is a great tool. In any case, if you want to create invoices and send it in a split second and then track and monitor its progress, I recommend FreshBooks.

CB

Cheikh B.

Pros

I promise you guys this is the most accurate way to make an appointment with a company. This is very easy to use and understand which is very good.

KC

Kymahn C.

I liked that I could post my availability and my clients could book their own appointments. I liked that I could create different meeting types/categories and lengths.

DW

Diana W.

The great thing about this scheduling tool is that you can customize questions to ask the requester so that you can prepare for the upcoming appointment.

VM

Valamere M.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
AvatarImg

Steve H.

It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.

JB

Jeff B.

Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

KM

Khurram M.

Cons

To access the full functions user should have the premium version which will cost some bucks. And there are still some functions missing which should include in a scheduling tool.
AvatarImg

Buddika S.

However, I believe some parts of the program are confusing and the price is a bit much for the product you are receiving.

AR

Anonymous Reviewer

There is no middel person needed to take phonecalls and schedule customers in.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features97
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automatic Billing
  • Automatic Time Capture
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Core Accounting
  • Credit Card Processing
  • Currency Conversion
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Salons and Spas
  • General Ledger
  • Hourly Billing
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Spend Control
  • Status Tracking
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Visual Analytics
  • Website Integration
  • Total features24
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automatic Billing
  • Automatic Time Capture
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Core Accounting
  • Credit Card Processing
  • Currency Conversion
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Salons and Spas
  • General Ledger
  • Hourly Billing
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Spend Control
  • Status Tracking
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Visual Analytics
  • Website Integration

Integrations

  • Total integrations295
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations6
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

FreshBooks logo

FreshBooks

New Update isn't as great

Reviewed 5 years ago

Invoices take seconds with this product rather than minutes of effort.

Pros

I love that it's an easy way to send invoices. Without this product, I would be creating invoices in Microsoft Excel and hoping they turned out fine. This keeps the template, pastes your logo, and neatly inputs your itemized lists.

Cons

The service recently (within the last year or two) changed everything. Classic FreshBooks was much easier to use, looked cleaner, and was all around better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

Easy to use User Interface, but lacking vital features and expensive.

Reviewed 4 years ago
Pros

Clean, easy to understand and navigate the interface. Better than the Classic FreshBooks. Support Team is speedy, responsive, and helpful.

Cons

Lacks many vital features such as a Product/Service library for quick easy access to line items when estimating/quoting or invoicing a client. Customization of Invoice templates requires a Degree in Computer Science and you own a copy of Microsoft Office (No thank you). Inconsistent experience and unreliable syncing between the iPhone/iPad apps and FreshBooks online webApp.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks literally cuts down the need for at least one extra staff!

Reviewed 4 years ago
Pros

The invoicing and time-tracking system is efficient. Instant generation of invoices that is clear to read, easy to use, and accepting different methods of payment. The user interface is really easy to navigate, enabling us to keep track of invoices, proposals, estimates, and client data. It integrates easily with all the Microsoft apps like excel which makes it easy to import and export data fast.

Cons

The payment system actually only supports very few gateways and banks in India. The percentage of my clients using and recommending Freshbooks is less than 20% and I use two other accounting apps in parallel.