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FreshBooks vs SurePayroll Comparison

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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

SurePayroll provides full-service online payroll to tens of thousands of U.S.-based small businesses.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

6

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

19.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,025

1,199

231

33

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

133

39

13

9

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

The best I found in this software was the ease of use, it is very friendly to the user, the cost is very good too. Is a very good value for the money.
For a small company as myself the excellent invoice features has been very helpful and useful.
Ease of use, simplicity, and reliability. I love how easy it is to access, upload information, and navigate through the site.

Pros

Easy to use, good customer support, good documentation and help with tax matters. Substantially cheaper than some of the other nanny share cloud accounting services out there.
Using the software every other week is simple and when I want to add something, it is relatively easy to do. I highly recommend it and it is a very good value.
Great customer service, ease of use, simple navigation and customer service is always available. With me being a small business owner the monthly fees are great and within range.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.
Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

Cons

Inability to completely void out a payroll check that was incorrectly issued, and instead I had to issue a negative amount the next week in order to make the adjustment for the end of year 1099.
Although this was an oversight on my part, I think it should be set to "no", and the administrator should have to click yes. This mistake ended up costing me $2700.
Customer service is the worst in the industry.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features105
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Attendance Tracking
  • Authentication
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Brainstorming
  • Calendar Management
  • Chat/Messaging
  • Check Printing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compensation Management
  • Contact Database
  • Contact Management
  • Contractor Management
  • Credit Card Processing
  • Currency Conversion
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deferred Billing
  • Direct Deposit
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Employee Benefits Administration
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Feedback Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Health Insurance Administration
  • Hourly Billing
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Leave Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-State
  • Multiple Billing Rates
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Overtime Calculation
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Point of Sale (POS)
  • Preview Functionality
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Question Library
  • Quotes/Estimates
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Role-Based Permissions
  • SSL Security
  • Sales Tax Management
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Sick Leave Tracking
  • Spend Control
  • Status Tracking
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Vacation/Leave Tracking
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Total features44
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Attendance Tracking
  • Authentication
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Brainstorming
  • Calendar Management
  • Chat/Messaging
  • Check Printing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compensation Management
  • Contact Database
  • Contact Management
  • Contractor Management
  • Credit Card Processing
  • Currency Conversion
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deferred Billing
  • Direct Deposit
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Employee Benefits Administration
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Feedback Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Health Insurance Administration
  • Hourly Billing
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Leave Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-State
  • Multiple Billing Rates
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Overtime Calculation
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Point of Sale (POS)
  • Preview Functionality
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Question Library
  • Quotes/Estimates
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Role-Based Permissions
  • SSL Security
  • Sales Tax Management
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Sick Leave Tracking
  • Spend Control
  • Status Tracking
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Vacation/Leave Tracking
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment

Integrations

  • Total integrations272
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations15
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier