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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

The nation's only Credit Card Processor offering wholesale rates. Web API, Virtual Terminal, Recurring Billing, Tokenization/Encryption,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No screenshots yet

Pricing

Starting from

4.50

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

79

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

3.6K

5

4

3

2

1

2,118

1,235

235

38

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.7

57

5

4

3

2

1

43

11

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

It has a great interface which makes it feel very easy to use and has a great set of templates you can use from the beginning for various accounting needs.

KB

Kristina B.

For a small company as myself the excellent invoice features has been very helpful and useful.
AvatarImg

Duncan W.

FreshBooks combined with other applications is a great tool. In any case, if you want to create invoices and send it in a split second and then track and monitor its progress, I recommend FreshBooks.

CB

Cheikh B.

Pros

I like the fact that there is a small but sufficient team dedicated to making sure you have great customer service. Everyone is fast and friendly.
AvatarImg

Bryan C.

Overall very satisfied with Payment depot, get competitive rates with good customer support.

KG

Karthik G.

Confidence that I am definitely getting the best rate for my merchant credit card acceptance.

SG

Scott G.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
AvatarImg

Steve H.

It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.

JB

Jeff B.

Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

KM

Khurram M.

Cons

Its horrible that you have to work with multiple portals when dealing with charges and chargebacks.

kp

kyle p.

Website UI is a little confusing at first, a bit harsh on the eyes.

AR

Anonymous Reviewer

I hate being quoted a price and then the company adds on a bunch of hidden fees, contracts, requirements, etc.

AP

Alycia P.

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features97
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Tracking
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Calendar Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Contactless NFC
  • Core Accounting
  • Credit Card Processing
  • Currency Conversion
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Hourly Billing
  • In-Person Payments
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Card Reader
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Search/Filter
  • Spend Control
  • Status Tracking
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Transaction Monitoring
  • Visual Analytics
  • eCommerce Management
  • Total features20
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Tracking
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Calendar Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Contactless NFC
  • Core Accounting
  • Credit Card Processing
  • Currency Conversion
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Hourly Billing
  • In-Person Payments
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Card Reader
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Search/Filter
  • Spend Control
  • Status Tracking
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Transaction Monitoring
  • Visual Analytics
  • eCommerce Management

Integrations

  • Total integrations295
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations7
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Easy to Use Invoice Systems

Reviewed 2 years ago

Overall it's good. I like the format of the invoice and that you can simply add your services and adjust rates.

Pros

Easy to set up clients and invoices and set respective reminders, late fees, and recurring billing.

Cons

No notification when payment was submitted. I only receive a notification when the payment has been actually posted.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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FreshBooks logo

FreshBooks

pay monthly invoices

Reviewed 4 years ago

able to submit payments to a secure server.

Pros

Sends reminders regarding invoices due. Stores information in lieu of requiring input each time. Has a direct link to PayPal for secure payments. Allows the same invoice to be sent to multiple users

Cons

Currently charging a late fee before the payment deadline and it will not accept the correct payment amount

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks logo

FreshBooks

Great Payment Processing Software

Reviewed 5 years ago

Freshbooks is a great way to collect payments and impress clients. Not only do the invoices look nice but you can collect payments multiple ways and it tells you when they opened the invoice and looked at it. Pretty nifty. Love it and recommend it. Good customer support too.

Pros

Works great

Cons

Limited payment processing options for now

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks

Wow your clients

Reviewed 5 years ago

I have been using fresh books for over a year now. It has made billing painless for me as I was tired of making sheets after sheets to maintain a database and then bill them accordingly.

Pros

online payment system, cloud accessibility.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Great for small Freelancers

Reviewed 3 years ago

Needed it to do recurring billing with clients. Setup them up once and have monthly billing done automatically.

Pros

The ease of use, rich features and reporting and the ability to setup recurring automatic billing is what sold me on Freshbooks.

Cons

In the beginning the payment options to setup were limited but that was years ago. Now it works great with my payment processor.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks

Very easy to use and can invoice clients quickly.

Reviewed 4 years ago

Save me and my team a lot of time tracking and rebilling our customer.

Pros

I like the recurring invoice, snap and file receipts, late payment reminder feature. My VA uses this software every day. Highly recommended.

Cons

Some of my clients are paying via PayPal and this payment option doesn't seem to be available anymore. Best to have this payment back.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks logo

FreshBooks

Completely Eliminated Accounts Receivable! :)

Reviewed 5 years ago

I love Freshbooks. I used to to get rid of accounts receivable in the ad department for the non profit I work for. Now we make sure people pay for ads before they go up, and it's easy because you just email them an invoice they can click through to pay using any paypal or card. It also helped boost sales by giving people more options to pay, on their own time. Highly recommended!

Pros

Very easy to use, powerful payment tools!

Cons

Wish it was a little cheaper, but that's just because we're on a tight budget. For what it does for us, it is still TOTALLY WORTH IT.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FreshBooks

Great for A/R Tool

Reviewed 3 years ago

Great tool for integrating with QBO to align A/R and forecasting future revenue.

Pros

Ease of use. Great UI. Ability to electronically send clients invoice via email with embedded payment ability with that integrates with third party (WePay).

Cons

Ability to run reports by client payment date.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks logo

FreshBooks

Great software for anyone looking for easy, efficient invoicing

Reviewed 4 years ago

I use it for all my invoicing - love FreshBooks!

Pros

I love the ability to accept payment online via a professional-looking invoice, knowing when my invoice was opened, and being able to send payment reminders automatically.

Cons

The only thing I feel is lacking with FreshBooks is the ability to send estimates that can be converted to invoices. This would be a great feature for me.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks

My life gets easier with this wonderful tool

Reviewed 2 years ago

This software fits well with small businesses as they can easily do invoices with tax and VAT things, expenses and even payroll. Thumbs up!

Pros

I love knowing that my clients have viewed my invoices. I also like tracking some expenses that works excellent. In addtion, try live support, they are wonderful and you will love chatting with them.

Cons

Sometimes I struggle with setting up the default of payment and some notifications of payment. Also can they provide sort of forecasting ie. income and so on.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks logo

FreshBooks

invoice payment portal

Reviewed 4 years ago
Pros

I improve the processes for payment to suppliers

Cons

At first I did not understand how to use it, but I already learned it and it seems great

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks logo

FreshBooks

I don't know what I would do without Freshbooks!

Reviewed 4 years ago

Easy project time tracking. Easy customer invoicing. Expense tracking, payment tracking.

Pros

Freshbooks makes it so easy for me to create customer estimates, turn approved estimates into invoices, setup projects, track time and track invoice payments. It's an integral part of my small digital marketing consultancy and I've been a Freshbooks user for 10 years.

Cons

Don't we all wish that things were cheaper? Really I get amazing value from Freshbooks. Considering the time it saves me every day and every month, I would still pay if it was way more expensive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

Freshbook is most full featured online invoicing and customer portal system

Reviewed 3 years ago
Pros

We can send the late payment alerts and gets to charge late payment fees through overdue reminder. It is cloud based account system with high security data protocols

Cons

No ability to match the imported bank transaction to those already entered and sometimes difficult to find duplicate transaction.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

Freshbooks saves time

Reviewed 3 years ago
Pros

Freshbooks is easy to navigate and to use. It helps me keep my client information organized and payments are done efficiently and with ease.

Cons

I wish there were more integrations for various payment methods.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks logo

FreshBooks

Makes our accounting and invoicing to clients way easier

Reviewed 4 years ago

Freshbooks allows us to fully engage our accounting, auditing and invoicing power all in one dashboard. And that is something that we desperately need, because efficiency in our workspace is highly valued.

Pros

I like how it has built in invoicing and readily export everything to a spreadsheet for easy balancing and book monitoring. I like that it goes readily with an iOS app so we can use it on the go.

Cons

More integrations with payment methods. They probably could expand to direct point of sale and other payment methods. But beyond from that, I have nothing bad to say against Freshbooks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks logo

FreshBooks

FreshBooks is perfect cloud-based accounting software solution for agencies.

Reviewed 5 years ago

FreshBooks has become part of our every day agency life. Every single invoice, recurring payment, and estimate is run through the software. We rely on it to integrate with our payment gateway and merchant accounts seamlessly.

Pros

- Ease of use for us and the customer - Ability for users to quickly login and see outstanding invoices - Ability to track revenue, expenses, and time - Quickly follow up with bounced payments by re-running at a click of a link.

Cons

- A little more granularity on permission levels between users would be helpful. - The inability to break out payments in multiple stages would be great. The down payment option helps, but it's not very intuitive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FreshBooks logo

FreshBooks

This makes my life so much easier

Reviewed 6 years ago

I have been using Freshbooks for many years (7+). I feel very comfortable recommending this Saas. I use the service both on my iOS devices and my PC's. Having everything available at any time is very convenient. Freshbooks works great for both time billable (services) or item (products) billable type invoicing.

Pros

Ease of use, support. Payment methods. Mobility. secure and reliable.

Cons

When comparing this service with other platforms. The price may be higher then the free or basic entry level price points. I long to see the software developed to use support tickets and for CRM type features. I wish I could use Google maps like the good old days. (address lookup) These are all personal opinion items that have no effect on their ability to perform what they do well. Cloud accounting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks logo

FreshBooks

A very good tool to manage all the accounting and billing works more easily

Reviewed 3 years ago

Our invoice management has become more easy with the use of FreshBooks on our company.

Pros

We are using FreshBooks to generate invoice to our clients and to manage them, FreshBooks keeps all the issued invoices in order and retrieval is comparatively more easy. The month end accounts is a hassle task but with the use of FreshBooks it has become less painful. Great product !

Cons

The features are limited and needs additional payment to add more features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Freshbooks Makes Freelance Life Easier

Reviewed 5 years ago

As a freelancer who handles a large number of clients with different billing terms, Freshbooks has become an indispensable tool to my business. I'm able to easily collect payment in a variety of different formats without having to do much. The automated payment reminders have been a boon and are keeping my cash flow moving, instead of waiting around months and months for clients to pay.

Pros

Automated invoicing, automatic payment reminders and late fees, integrations through Zapier.

Cons

I'd like to see more customization options such as an additional payment reminder (three max currently), more flexibility with credits, and maybe more design options for the invoices themselves.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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FreshBooks

Great for small independent businesses but so much for those with larger clientele.

Reviewed 6 years ago

Great product for businesses with a client base of 50 or less. When using for a larger client base, some basic features don't exist. For example there is no field for customer account numbers and if a customer misses a payment, it does not get displayed on the next monthly invoices which can leave customers confused on their amount owing. The statements also don't have basic options of such as a "date field". If you need to send a statement to a customer you've had for years, it displays pages and pages going back to when they first started. Anyways, again, great product for smaller businesses but definitely has room for improvements...

Pros

Easy flow for credit card payments, automated monthly invoicing, automated payment reminders.

Cons

Monthly invoice does not display amount owing from previous invoices that have not been paid.

Vendor response

Hi Corey! Tim from FreshBooks here. Just wanted to say thanks for leaving such a thoughtful review, and I'm glad to hear that it's helping you automate your monthly invoices and payment processes. FreshBooks do let your clients know that they have other outstanding invoices with the balances on top of the current invoice they're viewing if they have other outstanding invoices. I also hear...

Overall Rating