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FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...
The nation's only Credit Card Processor offering wholesale rates. Web API, Virtual Terminal, Recurring Billing, Tokenization/Encryption,...
Starting from
4.50
Per month
Starting from
79
Per month
4.5
3.6K
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2,118
1,235
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Pros
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Cons
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User reviews that mention these apps
Kaleena F.
Media Production, 1-10 employees
Used daily for less than 6 months
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Overall it's good. I like the format of the invoice and that you can simply add your services and adjust rates.
Easy to set up clients and invoices and set respective reminders, late fees, and recurring billing.
No notification when payment was submitted. I only receive a notification when the payment has been actually posted.
DeeLee M.
Verified reviewer
Used monthly for 2+ years
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able to submit payments to a secure server.
Sends reminders regarding invoices due. Stores information in lieu of requiring input each time. Has a direct link to PayPal for secure payments. Allows the same invoice to be sent to multiple users
Currently charging a late fee before the payment deadline and it will not accept the correct payment amount
Justin B.
Marketing and Advertising, self-employed
Used weekly for less than 6 months
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Freshbooks is a great way to collect payments and impress clients. Not only do the invoices look nice but you can collect payments multiple ways and it tells you when they opened the invoice and looked at it. Pretty nifty. Love it and recommend it. Good customer support too.
Works great
Limited payment processing options for now
Mike S.
Marketing and Advertising, 51-200 employees
Used daily for 1-2 years
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I have been using fresh books for over a year now. It has made billing painless for me as I was tired of making sheets after sheets to maintain a database and then bill them accordingly.
online payment system, cloud accessibility.
No cons were added to this review
Glenn Wallace, R.
Verified reviewer
Marketing and Advertising, self-employed
Used monthly for 2+ years
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Needed it to do recurring billing with clients. Setup them up once and have monthly billing done automatically.
The ease of use, rich features and reporting and the ability to setup recurring automatic billing is what sold me on Freshbooks.
In the beginning the payment options to setup were limited but that was years ago. Now it works great with my payment processor.
Anonymous Reviewer
Verified reviewer
Used daily for less than 6 months
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Save me and my team a lot of time tracking and rebilling our customer.
I like the recurring invoice, snap and file receipts, late payment reminder feature. My VA uses this software every day. Highly recommended.
Some of my clients are paying via PayPal and this payment option doesn't seem to be available anymore. Best to have this payment back.
Christopher K.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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I love Freshbooks. I used to to get rid of accounts receivable in the ad department for the non profit I work for. Now we make sure people pay for ads before they go up, and it's easy because you just email them an invoice they can click through to pay using any paypal or card. It also helped boost sales by giving people more options to pay, on their own time. Highly recommended!
Very easy to use, powerful payment tools!
Wish it was a little cheaper, but that's just because we're on a tight budget. For what it does for us, it is still TOTALLY WORTH IT.
Courtney E.
Accounting, 51-200 employees
Used daily for 1-2 years
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Great tool for integrating with QBO to align A/R and forecasting future revenue.
Ease of use. Great UI. Ability to electronically send clients invoice via email with embedded payment ability with that integrates with third party (WePay).
Ability to run reports by client payment date.
Anonymous Reviewer
Verified reviewer
Events Services,
Used weekly for 2+ years
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I use it for all my invoicing - love FreshBooks!
I love the ability to accept payment online via a professional-looking invoice, knowing when my invoice was opened, and being able to send payment reminders automatically.
The only thing I feel is lacking with FreshBooks is the ability to send estimates that can be converted to invoices. This would be a great feature for me.
๋Jiranan S.
Computer Software, self-employed
Used weekly for less than 6 months
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This software fits well with small businesses as they can easily do invoices with tax and VAT things, expenses and even payroll. Thumbs up!
I love knowing that my clients have viewed my invoices. I also like tracking some expenses that works excellent. In addtion, try live support, they are wonderful and you will love chatting with them.
Sometimes I struggle with setting up the default of payment and some notifications of payment. Also can they provide sort of forecasting ie. income and so on.
Karina S.
Verified reviewer
Automotive, 51-200 employees
Used daily for less than 6 months
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I improve the processes for payment to suppliers
At first I did not understand how to use it, but I already learned it and it seems great
Dan W.
Marketing and Advertising, self-employed
Used daily for 2+ years
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Easy project time tracking. Easy customer invoicing. Expense tracking, payment tracking.
Freshbooks makes it so easy for me to create customer estimates, turn approved estimates into invoices, setup projects, track time and track invoice payments. It's an integral part of my small digital marketing consultancy and I've been a Freshbooks user for 10 years.
Don't we all wish that things were cheaper? Really I get amazing value from Freshbooks. Considering the time it saves me every day and every month, I would still pay if it was way more expensive.
Anonymous Reviewer
Verified reviewer
Accounting, 1,001-5,000 employees
Used weekly for less than 6 months
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We can send the late payment alerts and gets to charge late payment fees through overdue reminder. It is cloud based account system with high security data protocols
No ability to match the imported bank transaction to those already entered and sometimes difficult to find duplicate transaction.
Elizabeth Rosalyn T.
Verified reviewer
Computer Software, 51-200 employees
Used monthly for 1-2 years
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Freshbooks is easy to navigate and to use. It helps me keep my client information organized and payments are done efficiently and with ease.
I wish there were more integrations for various payment methods.
Julie S.
Verified reviewer
Banking,
Used daily for 2+ years
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Freshbooks allows us to fully engage our accounting, auditing and invoicing power all in one dashboard. And that is something that we desperately need, because efficiency in our workspace is highly valued.
I like how it has built in invoicing and readily export everything to a spreadsheet for easy balancing and book monitoring. I like that it goes readily with an iOS app so we can use it on the go.
More integrations with payment methods. They probably could expand to direct point of sale and other payment methods. But beyond from that, I have nothing bad to say against Freshbooks.
John R.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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FreshBooks has become part of our every day agency life. Every single invoice, recurring payment, and estimate is run through the software. We rely on it to integrate with our payment gateway and merchant accounts seamlessly.
- Ease of use for us and the customer - Ability for users to quickly login and see outstanding invoices - Ability to track revenue, expenses, and time - Quickly follow up with bounced payments by re-running at a click of a link.
- A little more granularity on permission levels between users would be helpful. - The inability to break out payments in multiple stages would be great. The down payment option helps, but it's not very intuitive.
Erik H.
Verified reviewer
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I have been using Freshbooks for many years (7+). I feel very comfortable recommending this Saas. I use the service both on my iOS devices and my PC's. Having everything available at any time is very convenient. Freshbooks works great for both time billable (services) or item (products) billable type invoicing.
Ease of use, support. Payment methods. Mobility. secure and reliable.
When comparing this service with other platforms. The price may be higher then the free or basic entry level price points. I long to see the software developed to use support tickets and for CRM type features. I wish I could use Google maps like the good old days. (address lookup) These are all personal opinion items that have no effect on their ability to perform what they do well. Cloud accounting.
EBIN E.
Verified reviewer
Human Resources, 11-50 employees
Used daily for 6-12 months
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Our invoice management has become more easy with the use of FreshBooks on our company.
We are using FreshBooks to generate invoice to our clients and to manage them, FreshBooks keeps all the issued invoices in order and retrieval is comparatively more easy. The month end accounts is a hassle task but with the use of FreshBooks it has become less painful. Great product !
The features are limited and needs additional payment to add more features.
Lisa K.
Verified reviewer
Used daily for 1-2 years
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As a freelancer who handles a large number of clients with different billing terms, Freshbooks has become an indispensable tool to my business. I'm able to easily collect payment in a variety of different formats without having to do much. The automated payment reminders have been a boon and are keeping my cash flow moving, instead of waiting around months and months for clients to pay.
Automated invoicing, automatic payment reminders and late fees, integrations through Zapier.
I'd like to see more customization options such as an additional payment reminder (three max currently), more flexibility with credits, and maybe more design options for the invoices themselves.
Corey C.
Consumer Services,
Used daily for 2+ years
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Great product for businesses with a client base of 50 or less. When using for a larger client base, some basic features don't exist. For example there is no field for customer account numbers and if a customer misses a payment, it does not get displayed on the next monthly invoices which can leave customers confused on their amount owing. The statements also don't have basic options of such as a "date field". If you need to send a statement to a customer you've had for years, it displays pages and pages going back to when they first started. Anyways, again, great product for smaller businesses but definitely has room for improvements...
Easy flow for credit card payments, automated monthly invoicing, automated payment reminders.
Monthly invoice does not display amount owing from previous invoices that have not been paid.
Hi Corey! Tim from FreshBooks here. Just wanted to say thanks for leaving such a thoughtful review, and I'm glad to hear that it's helping you automate your monthly invoices and payment processes. FreshBooks do let your clients know that they have other outstanding invoices with the balances on top of the current invoice they're viewing if they have other outstanding invoices. I also hear...
Brett G.
Internet, 1-10 employees
Used daily for 6-12 months
Review source